Lettings Pride Park, Derby, DE24
4.8/5, 119 reviews
97% recommended
90% lettings valuation accuracy
94% lettings fee satisfaction
As the Lettings Division to Derby’s most successful Estate Agency, we’re extremely experienced in the Derby property market. Having been Derby’s top selling Estate Agency for well over a decade, we’ve incorporated the same formula for success in to our Lettings division to ensure that you ... show more As the Lettings Division to Derby’s most successful Estate Agency, we’re extremely experienced in the Derby property market. Having been Derby’s top selling Estate Agency for well over a decade, we’ve incorporated the same formula for success in to our Lettings division to ensure that you receive a service that far outweighs the offerings from other letting agents.
Hannells | Derby's Top Rated & Best Selling Estate Agent

Opening Hours
Address

Hannells
1 Mallard Way
Pride Park,Derby
Derbyshire
DE24 8GX
01332 294396

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 90% 94% £320 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
46 2 64 2 0 0 0 0 5 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA DPS
Latest Properties

No Properties

Images & Videos

“Avoid these inefficient agents. Poor admin skills....”

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Aug 02,2019
Minithumbdown
By: 'Alison Etches'
Aug 02,2019
0 people found
this helpful
We are experienced landlords , who use local agencies. We gave Hannells Lettings a try. Initially, when setting up a tenancy they seem efficient enough, however, when it comes to handling tenant changes or renewals.....etc.....their administration skills are worse than useless, they make basic ...
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“Excellent...”

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Jun 11,2019
Minithumbup
Eliza Tudgay
By: 'Landlord'
Jun 11,2019
0 people found
this helpful
Can't fault Eliza at all she was fabulous from start to finish very friendly and professional kept me up to date throughout....
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Comment on agent fees
Good
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“Verification...”

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Jun 04,2019
Minithumbup
Leanna Holmes
Eliza Tudgay
By: 'Peter'
Jun 04,2019
0 people found
this helpful
Hannells have a very stringent verification process and Leanna & Eliza were very Helpful, Friendly & Professional in helping me through, understanding the situation I was in, acting on behalf of my parents....
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Comment on agent fees
As expected
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“Staff very professional and helpful. A great team....”

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Jun 04,2019
Minithumbup
Leanna Holmes
Eliza Tudgay
By: 'Charlotte Jackson'
Jun 04,2019
0 people found
this helpful
The staff were always happy to help, always professional and polite and friendly. We had a positive experience with the team....
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“Professional...”

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May 30,2019
Minithumbup
Leanna Holmes
Vicky Hallam
By: 'Jason'
May 30,2019
0 people found
this helpful
Vicky and Leanna are very friendly and professional in the work they do. I've dealt with them for a while now and they are always very thorough....
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Comment on agent fees
Good
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“Great Service...”

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May 21,2019
Minithumbup
Leanna Holmes
By: 'Katie'
May 21,2019
0 people found
this helpful
Leanna and the rest of the team have been really helpful. Everyone is really friendly, approachable and always happy to help with any queries!...
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“Fantastic service...”

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May 21,2019
Minithumbup
Leanna Holmes
Donna Phillips
By: 'Kaz b'
May 21,2019
0 people found
this helpful
Fantastic service very fast acting and friendly service . Highly recommended. Very professional and on the ball. From the first viewing they was very nice and polite attitude...
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Comment on agent fees
Good
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“Absolutely awful...”

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May 20,2019
Minithumbdown
By: 'EleanorR246'
May 20,2019
1 people found
this helpful
We lived in a flat rented out by Hannells for 11 months. They were the most miserable 11 months of my life. There was mould EVERYWHERE that both Hannells and the landlord refused to do anything about. The day we moved in we realised the kitchen cupboards ...
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Comment on agent fees
VERY expensive. Extortionate - when going to the bank to pay the fees, the woman that served us was shocked at the price and told us it'd be cheaper to get a deposit on a mortgage.
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Was this helpful? Yes
By: Hollie Clayton
Jun 17, 2019
View all comments (1)
Hi Eleanor, Thank you for your review. We’re really disappointed with how things turned out with your tenancy and it’s certainly not how we like our tenants to feel. All of your points have been taken into consideration and we’ve been looking into how we can make sure that no other tenant of ours feels the same way in the future. Whilst you have certainly brought to our attention some areas for improvement, I would also like to address some of the concerns you raised. With reg ...

“Professional...”

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May 14,2019
Minithumbup
Jenna Dolman
Hollie Clayton
By: 'Jason'
May 14,2019
0 people found
this helpful
Ahh the lovely Hollie and Jenna, worked with these for a couple of years now always a smile and very professional....
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Comment on agent fees
Good
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“Really happy...”

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May 13,2019
Minithumbup
Eliza Tudgay
By: 'J O'
May 13,2019
0 people found
this helpful
Eliza remembered me from a previous viewing quite some time back. Very professional and helpful from showing me around to explaining the application process. Excellent....
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Comment on agent fees
Fees may be necessary but they could always do with being a little less!! An industry blanket fee may be fairer and more helpful.
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“Outstanding service...”

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May 12,2019
Minithumbup
Heather Furber
Donna Phillips
By: 'Tracey Bednall'
May 12,2019
1 people found
this helpful
I was very impressed with the outstanding service I received and with your knowledge and experience I am now renting a 3 bedroom house...
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Comment on agent fees
Good
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“The Letting of 1 Reculver Close...”

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May 08,2019
Minithumbup
Leanna Holmes
By: 'Dr. Jim Tomlinson'
May 08,2019
0 people found
this helpful
We have been very pleased with the level of communication and cooperation we have had with you all. The only minor grumble is that we were originally told that the new tenants would be moving in on 1 April and this produced some panic in getting ...
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Comment on agent fees
Very reasonable... I would say that the money has been well spent and the recent increase in fees has been necessary in view of the changes in legislation
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“Happy Landlord...”

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May 03,2019
Minithumbup
Heather Furber
Hollie Clayton
By: 'Jim'
May 03,2019
0 people found
this helpful
I have have had my property managed with Hannells for 4 years now and have always been very happy with the level of service that i have received....
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Comment on agent fees
good value
Was this helpful? Yes

“Keyhaven...”

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May 03,2019
Minithumbup
Eliza Tudgay
By: 'Outstanding'
May 03,2019
0 people found
this helpful
Had the pleasure of using Hannells outstanding service from all the girls involved from the initial phone call to the signing of the agreement Keep up the good work...
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Comment on agent fees
Fees about normal
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“Fantastic service so far......”

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Apr 30,2019
Minithumbup
Hollie Clayton
Hannah Grealy
By: 'Happy Tenant.'
Apr 30,2019
0 people found
this helpful
Met Hannah at the viewing she gave me all the information I needed and was very friendly. Hollie took the application and she was fantastic, I am so pleased with Hannells. I would not let with any other agent now!...
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“Excellent service...”

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Apr 30,2019
Minithumbup
Eliza Tudgay
By: 'Leeanne H'
Apr 30,2019
0 people found
this helpful
Eliza dealt with all my queries promptly. Fantastic friendly customer service and a great Lettings agency. Overall a very professional and reliable service offering great advice....
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“Really Helpful...”

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Apr 29,2019
Minithumbup
Donna Phillips
By: 'DL'
Apr 29,2019
1 people found
this helpful
I had been viewing a lot of properties and Donna was the most helpful, proactive and encouraging person I had met on my journey. Thank you Donna....
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“Informative and Proffessional...”

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Apr 29,2019
Minithumbup
Heather Furber
Hollie Clayton
By: 'Martin'
Apr 29,2019
0 people found
this helpful
Being a first time landlord i was extremely nervous about renting out my home. From the very first appointment with Heather to value the property, i felt in great hands - she explained the process in great detail and made sure i was aware of ...
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Comment on agent fees
good for the service
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“Good Efficient Service! Long may it continue...”

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Apr 26,2019
Minithumbup
Leanna Holmes
Heather Furber
By: 'Callum Burton'
Apr 26,2019
0 people found
this helpful
Leanne is particular has been so helpful with all my questions seeing as I knew nothing about letting a house. Hannah also was very helpful in the initial viewing stages and explained everything clearly Commuication was amazing! Long may it continue...
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“Great service...”

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Apr 26,2019
Minithumbup
Leanna Holmes
By: 'Review'
Apr 26,2019
0 people found
this helpful
Hannells team were fantastic house viewed and keys recieved within 2 weeks! Leanna was so helpful, polite and answered any questions we had! Thankyou for everything...
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“Handling of complaint...”

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Apr 25,2019
Minithumbup
Vicky Hallam
By: 'Leanne'
Apr 25,2019
0 people found
this helpful
Vicky was extremely efficient in responding and chasing an issue we are having with our house. She has also chased the contractor for a report the landlord still hasn't received...
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“Positive first time landlord experience...”

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Apr 25,2019
Minithumbup
Vicky Hallam
By: 'JZN'
Apr 25,2019
0 people found
this helpful
So far Vicky has been very professional and delivered a property management service which meets our expectations as first time landlords. She has organised several trades and cleaners on our behalf and dealt with a difficult situation with a Tenant finding us a new one ...
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Comment on agent fees
Reasonable and value for money
Was this helpful? Yes

“Happy Tenant...”

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Apr 24,2019
Minithumbup
Leanna Holmes
Hannah Grealy
By: 'WGM'
Apr 24,2019
0 people found
this helpful
We are renting through Hannells and I can honestly say that everything has been a breeze. Leanna guided us through the letting process and Hannah has recently been to do our first property inspection. Both members of staff have made us feel at ease....
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“Great Service...”

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Apr 23,2019
Minithumbup
Jenna Dolman
Hollie Clayton
By: 'luke'
Apr 23,2019
0 people found
this helpful
Absolutely top service. We first dealt with Hollie who was very polite, informative and helpful with information regarding how to apply for the house - After we moved in, we were helped by Jenna, who was fantastically helpful from the start, put up with our ...
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“Happy tenant...”

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Apr 21,2019
Minithumbup
Hannah Grealy
By: 'Very happy tenant'
Apr 21,2019
0 people found
this helpful
I've rented now through Hannells for a number of years and as an agent they come out and do regular property inspections. The last couple of times Hannah has been out to meet me and has been not only professional but also very helpful with ...
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“Very helpful on accompanied viewings...”

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Apr 21,2019
Minithumbup
Donna Phillips
Donna Phillips
By: 'Potential tenant'
Apr 21,2019
2 people found
this helpful
I've now viewed several properties through Hannells and both Hannah and Donna have both been so helpful and informative whilst at the different properties a credit to the team....
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“Fantastic Service!...”

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Apr 20,2019
Minithumbup
Donna Phillips
Hollie Clayton
By: 'T.A'
Apr 20,2019
2 people found
this helpful
What a fantastic service provided by Hannells, in particular Hollie and Donna. Nothing is too much trouble for this pair, excellence in action!! 5 stars greatly deserved....
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Staff picture Leanna Holmes
(59)
Staff picture Eliza Tudgay
(30)
Staff picture Hollie Clayton
(12)
Staff picture Donna Phillips
(11)
Staff picture Jenna Dolman
(9)
Staff picture Vicky Hallam
(7)
Staff picture Hannah Grealy
(3)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:47 AM 19/09/2018 by allAgents

Awards won by Hannells, Derby DE24 8GX


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Hannells

Branch - Lettings Pride Park, Derby, DE24