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Hannells

488 Nottingham Road Chaddesden Derby
Derbyshire
DE21 6PF

01332 281400
Sep 06,2017
Minithumbup
Michelle
Sarah
By: 'Ian King'
Sep 06,2017
2 people found
this helpful
I had nothing but great service from them in selling my house,I didn't need to ring (as knowing there had been a viewing, they had already contacted me to tell me ) but then, the following day had contacted the prospective buyer for their views, incidentally the pictures were fabulous ,using a wide angle lens, totally professional and subsequently sold the house for the asking price within the week, I had other agents obviously to come for a valuation prior to Hannells but the friendly, professi...
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Comment on agent fees
I didn't know what to do in this matter but for the service I would have paid more
Was this helpful? Yes
Sep 06,2017
Minithumbup
Ben
By: 'Phillipa Mead'
Sep 06,2017
2 people found
this helpful
Outstanding service. I was kept up to date with all veiwings. Very pleasant and efficient staff. A very smooth process....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 26,2017
Minithumbdown
By: 'Disgruntledseller'
Jun 26,2017
4 people found
this helpful
Do not put your house in their hands. Their laziness astounds me. If you don't want to sell quickly and literally want to throw your money away go with Hannells. They will put an ad on Rightmove and that's your lot. You won't hear from them at all, but when you call them they will actively encourage you to drop the price. Even though they valued it in the first place! Everyone I have spoken to has had a bad experience. Take your chances elsewhere but if you are that stupid negotiate a 6 week con...
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Was this helpful? Yes
By: michael brain
Aug 25, 2017
View all comments (1)
Im sorry you have not received the level of service that you should of , i see from the comments that you were a prospective customer , may i point out that there is nothing sneaky about our withdrawal fee, it is pointed out at every point of the contract and to ensure this we get our clients to witness all pages of our contract , and i believe we are the only agents who do this, and i do believe yo will find withdrawal fee with 99% of all agents , this is not some snidy practice and as for 6 ...
Oct 10,2013
Minithumbdown
By: 'Ecumming01'
Oct 10,2013
5 people found
this helpful
After putting an offer in we we\'re informed that another had been put in of the same value and that it had gone to sealed bids to which my partner replied that she would have to talk it over with myself as I was at work the lady the began to try to pressure my partner into giving an offer she explained again she couldn\'t give one as we would have to discuss how much we was prepared to go too the lady said ok, the next day after discussing my partner rang up to put our bid in only to be told th...
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What agent could do to change your mind?
More patience less pressurising
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Was this helpful? Yes
Apr 11,2013
Minithumbdown
By: 'unhappy customer'
Apr 11,2013
5 people found
this helpful
My property was up for sale for 2 years and during that time the marketing was crap! Standard ad on Rightmove but hardly any in the local paper or their window etc - was told they don\'t get many sales from the paper when I queried... told on several occasions to reduce my price which I evetually did (several times) but still hardly any viewings and no offers! Eventually got so frustrated with them that I used another agent in the city centre and hey presto it sold!!!!!! Could have been many rea...
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Was this helpful? Yes
By: MGB
Aug 23, 2013
View all comments (1)
pardon my flippence, but if we were that bad, why an earth would you stay with an agent for two years, something amiss here ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
67% customers were satisfied with fees 67% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £107,000
  • Max: £150,000

Letting No data



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Michelle  - upload your photo Michelle
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Sarah  - upload your photo Sarah
1 reviews

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Ben  - upload your photo Ben
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