Sales Chellaston, Derby, DE73
4.9/5, 200 reviews
96% recommended
98% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
91% lettings fee satisfaction
The Chellaston branch of Derby's top selling estate agency is here to serve local buyers and sellers. We’re specialists in the sale of property in Chellaston, Shelton Lock, Allenton, Borrowash, Willington, Repton, Aston on Trent and the surrounding villages...As the area’s top selling local estate agency, we ... show more The Chellaston branch of Derby's top selling estate agency is here to serve local buyers and sellers. We’re specialists in the sale of property in Chellaston, Shelton Lock, Allenton, Borrowash, Willington, Repton, Aston on Trent and the surrounding villages...

As the area’s top selling local estate agency, we pride ourselves on providing a customer focused service that is second to none.

After many years of operating exclusively in Chellaston and the surrounding area, we have crafted ourselves a brilliant reputation as a professional firm which provides a personal service – and gets the job done!

Being the only residential sales Estate Agency located in the popular suburb on the High Street, there’s no better place to look if you’re thinking of selling or are about to embark on purchasing a new home, finding a new rental property or your next best investment.

Each member of the team at Hannells Chellaston is committed to providing you with a moving experience…
Our philosophy has always been to have a team of experts who all specialise in a particular part of the buying and selling process. We believe it allows us to set out standards much higher and provide a greater service to our customers. We’re all here to help you to get the most out of your property purchase or sale.

It’s our unique attitude of “continuous improvement” that has seen us win many accolades both locally and nationally and our commitment to excellence has seen us grow to be one of Derby’s most recognised home-grown brands.

From helping you to find your perfect next home, right through to securing you the best deal for your purchase, we can do it all.

...left to get your reviews in for the
2022 allAgents Estate & Letting Agents Awards


Opening Hours
Address

Hannells
55 High Street
Chellaston,Derby
Derbyshire
DE73 6TB
01332 705505

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 99% £22,500 £2,150,000
Lettings 100% 91% £625 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 1 5 0 124 3 50 3 9 1
Areas covered
  • DE73
  • DE72
  • DE24
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales
Latest Properties

No Properties

Images & Videos

“Professional yet friendly...”

Share on :
Nov 27,2018
Minithumbup
By: 'Tom'
Nov 27,2018
0 people found
this helpful
Heidi visited us to give a valuation. She provided plenty of support for that valuation and was confident that now was a good time to market our property. She was knowledgeable about the local area and market. Tom visited to take photos and measurements of ...
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Comment on agent fees
They were open about the fees and explained to us our options to cancel at no cost to us if we withdrew our property from sale.
Was this helpful? Yes
By: Heidi Bainborough
Nov 28, 2018
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Thank for for taking the time to complete a review for us. We are so pleased we sold your property so quickly and we wish you lots of happiness in your new venture! ...

“Excellent Service...”

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Nov 14,2018
Minithumbup
Amanda Aldenat
By: 'Jill'
Nov 14,2018
0 people found
this helpful
Thanks to all the staff at Hannells Chellaston for making our selling experience in difficult circumstances a problem and stress free few months. Particular thanks to Amands and Emma for keeping us well informed at everystep of the way and answering all our questions so ...
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Comment on agent fees
Excellent value for money considering all the viewings and property checks made at our request.
Was this helpful? Yes
By: Heidi Bainborough
Nov 28, 2018
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Thank you for taking the time to complete a review for us. We try our best to make your house sale as stress free as possible and it is nice to see Amanda and Emma kept you well informed with the progress. Good luck with everything. ...

“Fantastic sales representative!...”

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Nov 13,2018
Minithumbup
By: 'Billy'
Nov 13,2018
0 people found
this helpful
We were greeted by Tom at the property we were veiwing. Very friendly he made us feel at ease and comfortable looking around compared to other reps we've had. He's understanding, knowledge was thorough and he answered all our questions without having to refer to ...
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Comment on agent fees
N/A
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“Making moving house so easy...”

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Nov 11,2018
Minithumbup
Amanda Aldenat
By: 'Sian'
Nov 11,2018
0 people found
this helpful
People warned me that selling my house would be the most stressful thing I would ever do but due to Hannells this was definitely not the case. Amanda was amazing! She took care of everything. She made sure that I was updated every step of ...
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Comment on agent fees
Hannells earned every penny of the fees they charged!
Was this helpful? Yes
By: Heidi Bainborough
Nov 28, 2018
View all comments (1)
Wow Sian what a wonderful review. Thank you for spending your time in completing this. We are so pleased we were able to help you and your family move on to your new venture! Amanda does such a great job in ensuring the process is as smooth as possible. We wish you and your family lots of happiness in your new home! ...

“Very helpful staff, happy to answer any questions....”

Share on :
Nov 09,2018
Minithumbup
Emma
By: 'Rachel'
Nov 09,2018
0 people found
this helpful
Very helpful over the telephone and in branch. Happy to show us around a property numerous times and put us at ease with the procedure of buying and selling. Would recommend....
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Comment on agent fees
Not sure as have never used anyone else/ got a quote elsewhere
Was this helpful? Yes
By: Heidi Bainborough
Nov 28, 2018
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Thank you for your kind review, we are pleased to see that we have helped with the buying process for you and we wish you lots of luck in your search! ...

“Professional and methodical...”

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Nov 01,2018
Minithumbup
By: 'RDF'
Nov 01,2018
0 people found
this helpful
Very happy with the service we received. Everyone we dealt with was professional and methodical. Sales progression is particularly good....
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By: Heidi Bainborough
Nov 28, 2018
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Thank you taking the time to provide a review on your selling experience. We are so pleased you are happy and that the sales progression was a good experience for you too, we will pass on your kind words to Amanda. Good luck to you and your family on your new venture! ...

“I was given objective advice about a complex issue....”

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Oct 19,2018
Minithumbup
By: 'Clare'
Oct 19,2018
0 people found
this helpful
I was in a difficult position with the potential sale of my house. Heidi explained the various scenarios and gave sound objective advice which was invaluable in my decision making....
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By: Heidi Bainborough
Nov 28, 2018
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Thank you for taking the time to send a review through. So pleased you found the advice helpful and I wish you lots of luck and happiness in the future! ...

“A Perfect Journey!...”

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Oct 17,2018
Minithumbup
Amanda Aldenat
By: 'Diane'
Oct 17,2018
0 people found
this helpful
From the first meeting with Heidi to completion of sale with Amanda the service has been perfect. The communication has been faultless and I must congratulate Amanda on her hard work and patience during this rather timely transaction due to the number of people further ...
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Was this helpful? Yes
By: Heidi Bainborough
Nov 28, 2018
View all comments (1)
Thank you Diane for the kind words, we are so pleased everything worked out for you during this time and should you need us with your move, please do get in touch! ...

“Professional Service...”

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Oct 17,2018
Minithumbup
Emma
By: 'T.B'
Oct 17,2018
0 people found
this helpful
Emma has always been polite and easy to speak to. She kept me informed throughout the whole selling process. I would recommend her highly to anyone thinking of selling a property. Thank you Emma....
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Comment on agent fees
The fees are acceptable to me.
Was this helpful? Yes

“Heidi Bainborough...”

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Sep 22,2018
Minithumbup
By: 'Stephen'
Sep 22,2018
0 people found
this helpful
Heidi was empathetic to our particular situation. Nothing was too much trouble. When she said she would do something she did it within the time scale. Having said that the team at the office played their part. It didn't really matter who you spoke to ...
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Comment on agent fees
I have no complaint about the fees
Was this helpful? Yes
By: Heidi Bainborough
Oct 16, 2018
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Thank you so much for the kind review. We are so pleased that you are happy with the timescales and the services provided by the branch. Good luck with your move! ...

“Fantastic team, exceptional service throughout...”

Share on :
Sep 20,2018
Minithumbup
By: 'MrsC2014'
Sep 20,2018
0 people found
this helpful
We cannot recommend Hannells highly enough; from the moment we contacted the team to enquire about selling our home, they were brilliant. We were kept up to speed with every development, and had weekly calls from Amanda with updates on the progress of the sale. ...
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Comment on agent fees
Well worth the extra money in comparison to the online estate agent that are available. Although fees are a little higher, the customer service is excellent. We purchased our new home via an online estate agent and the contrast between service is huge.
Was this helpful? Yes
By: Heidi Bainborough
Oct 16, 2018
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Thank you for taking the time to write a review. Our reviews means so much to us a Business and I will pass on your lovely comments to Amanda. ...

“Friendly experience....”

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Sep 18,2018
Minithumbup
By: 'Sandy'
Sep 18,2018
0 people found
this helpful
Heidi is a delightful young lady who knows and is excellent at her job ! Heidi made me feel relaxed and more confident about moving forward. Thank you Heidi ....
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Comment on agent fees
The fees seem quite reasonable to me considering all that's included in the package.
Was this helpful? Yes
By: Heidi Bainborough
Oct 16, 2018
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Thank you so much Sandy. It was a real pleasure meeting you and thank you for such kind words. I wish you the best of luck with your new venture. ...

“Outstanding service...”

Share on :
Aug 15,2018
Minithumbup
Amanda Aldenat
By: 'Simon'
Aug 15,2018
1 people found
this helpful
We have just completed a very challenging move as a result of issues with the Land Registry. Amanda was outstanding in keeping both myself and buyer up to speed at all times, without Amanda's support and calm head we may well have lost our buyer. ...
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Comment on agent fees
Good value for money you get what you pay for
Was this helpful? Yes
By: Heidi Bainborough
Oct 16, 2018
View all comments (1)
Thank you for taking the time to write a review. Amanda strives hard to provide a top class customer service! I will let her know your lovely thoughts ...

“Excellent Service...”

Share on :
Aug 15,2018
Minithumbup
By: 'Annette'
Aug 15,2018
1 people found
this helpful
I recently sold a house on behalf of my parents through Hannells at Chellaston and was extremely happy with the service I received. I was kept fully informed every step of the way and given plenty of advice regarding offers etc. The house sold very ...
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“A mature minded and highly experienced sales team......”

Share on :
Aug 14,2018
Minithumbup
By: 'Steve'
Aug 14,2018
1 people found
this helpful
We have now sold our house within 6 weeks.. And now their experience shows to be the best in the industry. We're looking forward to a stress free move and we are very happy with the talent in the Hannels team. Thank you!...
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By: Heidi Bainborough
Oct 16, 2018
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Thank you for your review and great news about your sale. Best of luck! ...

“Very professional and friendly staff. Nothing was too much trouble. A very positive experience for me. Thank you all very much....”

Share on :
Aug 13,2018
Minithumbup
By: 'Mo'
Aug 13,2018
1 people found
this helpful
I was very happy with the initial visit from the agent, the selling process was explained to me in great detail and my enquiry was followed up with me promptly. The brochure of my property was excellent and the property put on the market quickly. ...
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Comment on agent fees
The fees are reasonable
Was this helpful? Yes
By: Heidi Bainborough
Aug 14, 2018
View all comments (1)
So very pleased you have been happy with the services we provide and it's lovely to see James our Photographer get a mention too! Thank you for your kind words and good luck! ...

“From start to finish the helpful staff have made it a pleasure...”

Share on :
Jul 27,2018
Minithumbup
Niki Younger
Amanda Aldenat
By: 'Mrs'
Jul 27,2018
0 people found
this helpful
I have found the staff at hannells chellaston fantastic , Nic was so much help to me she found me the best solicitors I've ever used (Simpson and jones) they was outstanding in every way , anything I needed Nic was right there and she comes over ...
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Comment on agent fees
Happy with the fees
Was this helpful? Yes
By: Heidi Bainborough
Aug 14, 2018
View all comments (1)
Wow, what a fab review to read. We are delighted you were so happy especially with the Solicitors. Thank you so much for taking the time to write this lovely review. ...

“Excellent service...”

Share on :
Jul 24,2018
Minithumbup
By: 'Paul'
Jul 24,2018
0 people found
this helpful
Excellent service from Heidi, made me feel comfortable and ran through the process making it clear and concise. House went on the market on the Wednesday by Saturday lunch I had 8 viewings ans 3 offers...
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By: Heidi Bainborough
Aug 14, 2018
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Thank you Paul for leaving such a kind review. We wish you all the best of luck and so pleased we could help you on your journey! ...

“Excellent...”

Share on :
Jul 19,2018
Minithumbup
Amanda Aldenat
Niki Younger
By: 'Shirley'
Jul 19,2018
0 people found
this helpful
We would have no hesitation in recommending Hannells to our friends and family.They provided an excellent service from the Chellaston branch....
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Comment on agent fees
Good
Was this helpful? Yes
By: Heidi Bainborough
Aug 14, 2018
View all comments (1)
Thank you for such a nice review, we are very pleased you found the services offered excellent! ...

“Responsive - well organised...”

Share on :
Jul 15,2018
Minithumbup
Amanda Aldenat
By: 'Phil'
Jul 15,2018
0 people found
this helpful
Unfortunately, due to human nature we actually had our property under offer 3 times in total before the sale went through. Generally the branch team were understanding and sympathetic. At the sales stage Jules was helpful Once u/o Amanda was organised, communicative and efficient...
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Comment on agent fees
Fees - for us we did receive a good service. Compared to the solicitor's fee it still seems high. We'd suggest a flat fee, higher than the internet agents, payable upon sale but less than we paid. There is no correlation between the effort put in and the sale price, Ie a terrace in Chellaston will receive the same quality of service than one for £500k
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“Thanks to all...”

Share on :
Jul 09,2018
Minithumbup
Niki Younger
By: 'Ed'
Jul 09,2018
0 people found
this helpful
Thanks to all the office staff at the chellaston branch. They've been great all the way through even though it took a while to sell they kept in touch regularly....
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By: Heidi Bainborough
Aug 14, 2018
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Thank you for leaving a review for us, they really do mean a lot! ...

“Got On With The Job...”

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Jul 09,2018
Minithumbup
By: 'Richard'
Jul 09,2018
0 people found
this helpful
Hannells replied promptly to my enquiry, and then did an efficient job of marketing and selling my house. Everyone I dealt with was professional at all times, and they were particularly good at progressing the sale once a buyer had been found. I have no ...
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Comment on agent fees
I didn't shop around that much, but I certainly thought the fees were competitive.
Was this helpful? Yes

“Good Communication...”

Share on :
Jun 26,2018
Minithumbup
Amanda Aldenat
By: 'Claire'
Jun 26,2018
0 people found
this helpful
I found the communication from Amanda throughout the sales process to be really useful. She kept me updated regularly and responded to queries in good time....
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Was this helpful? Yes
By: Heidi Bainborough
Jun 27, 2018
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Thank you for your kind review Claire, so pleased that you were happy with the service provided by Amanda. ...

“Mrs A Hammond...”

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Jun 23,2018
Minithumbup
By: 'Alison'
Jun 23,2018
0 people found
this helpful
I would like to thank all staff from Chellaston branch of Hannells with whom I have had contact in respect of the selling of 4 Oulton Close, with special mention to Tom Dukes and the girls in the office, who have all been very encouraging and ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Heidi Bainborough
Jun 28, 2018
View all comments (1)
Thank you Alison - Tom loves his role and really prides himself on delivering an exceptional service to his customers. He will be thrilled with your comments. Good luck with your sale and thank you for choosing us to sell and buy your new home! ...

“Very professional...”

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Jun 23,2018
Minithumbup
By: 'Stephen'
Jun 23,2018
0 people found
this helpful
Completes her duty with integrity and experience, making her client feel that they are in good hands. A well put together professional....
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Comment on agent fees
Good
Was this helpful? Yes
By: Heidi Bainborough
Jun 27, 2018
View all comments (1)
Thank you so much for your kind review. So happy you were happy with the service provided during your valuation and good luck! ...

“House Sale...”

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Jun 21,2018
Minithumbup
By: 'Mr'
Jun 21,2018
0 people found
this helpful
Great Service. Very professional. Julianna our sales negotiator kept me informed at all times. Liaised well with prospective buyers and ourselves to ensure viewings were arranged to suit. Sold at first viewing. Amanda our after sales negotiator is in touch with us on a regular ...
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Comment on agent fees
Good Value for Money. Clear explanation given on the fees charged
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“Solid service...”

Share on :
Jun 21,2018
Minithumbup
Amanda Aldenat
By: 'Darren'
Jun 21,2018
0 people found
this helpful
I can't recommend the team at Hannells Chellaston highly enough. Great service , took any pain and inconvenience away from the process of selling my house. Polite, punctual and straight talking ,all in all a seamless operation and would totally recommend this team . Regards Darren Sharp , ...
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Comment on agent fees
As expected, 1%, but they had the rescourses to guide potential buyers around the property as I work away.
Was this helpful? Yes
By: Heidi Bainborough
Jun 27, 2018
View all comments (1)
Thank you for taking the time to leave a review for us. We are delighted that you have sold you property through us and that we provided a good service. We wish you the best of luck in your sale! ...

“Professional...”

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Jun 19,2018
Minithumbup
By: 'Seller'
Jun 19,2018
0 people found
this helpful
I was very impressed with Heidi's professional and personalably approach. It was clear that she was experienced and "knew her stuff". She made a great impression on me, and as a result, the company too. I feel much more confident in the whole procedure, all ...
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By: Heidi Bainborough
Jun 20, 2018
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Thank you so much for your kind words, we are really pleased your were happy with the service provided and hope that we can help you in the near future. ...

“Valuation Meeting...”

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Jun 15,2018
Minithumbup
By: 'Diane'
Jun 15,2018
0 people found
this helpful
The meeting with Heidi to value my late Mother's bungalow was professional and informative. We chose Hannells as they appeared to have made a number of sales in the area. The house SSTC in a matter of a couple of days. So far so good! ...
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Comment on agent fees
Fees appeared to be very fair.
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“Brilliant service!...”

Share on :
Jun 07,2018
Minithumbup
Niki Younger
By: 'Michelle'
Jun 07,2018
0 people found
this helpful
Fantastic professional service from Nicky, always positive and helpful, nothing is too much trouble. Always dealt with me in a polite manner. Highly recommend. Thank you....
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Staff picture Aaron Curd
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Staff picture Niki Younger
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Staff picture Rebecca Mills
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Staff picture Emma
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Staff picture Oliver
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Staff picture Tom
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No fees information available
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Last updated at 9:45 AM 19/09/2018 by allAgents

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Hannells

Branch - Sales Chellaston, Derby, DE73