Chaddesden, Derby, DE21
4.9/5, 267 reviews
96% recommended
98% sales valuation accuracy
98% sales fee satisfaction
50% lettings valuation accuracy
99% lettings fee satisfaction
No company information

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2022 allAgents Estate & Letting Agents Awards


Opening Hours
Address

Hannells
482 Nottingham Road
Chaddesden,Derby
Derbyshire
DE21 6PF
01332 281400

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 98% £22,000 £1,700,000
Lettings 50% 99% £525 £525
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 1 0 146 3 97 7 10 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales
Latest Properties

No Properties

Images & Videos

“Excellent throughout...”

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Jun 15,2018
Minithumbup
Sarah Gascoigne
By: 'Chris'
Jun 15,2018
0 people found
this helpful
From the first moment of making contact to selling the property right the way through to the very end we was always kept in contact with and everything was made so easy and very stress free....
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Comment on agent fees
Good
Was this helpful? Yes

“House sale...”

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Jun 15,2018
Minithumbup
By: 'Jules'
Jun 15,2018
0 people found
this helpful
The whole experience of selling our house with Hannells was a very positive and professional experience. The Team were great to deal with and their handling of the whole process from marketing to completion of sale through their recommended solicitor and communication was faultless. Making ...
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Comment on agent fees
We can found the agent and solicitor fees to be very reasonable. Particularly as they are agreed upfront and not based on a percentage of the sale price.
Was this helpful? Yes
By: Michelle Tinson
Jun 19, 2018
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Thankyou for your very kind comments from all the team at Chaddesden ...

“mr...”

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Jun 14,2018
Minithumbup
Richard Brown
Michelle Tinson
By: 'scott'
Jun 14,2018
0 people found
this helpful
A very professional company & service from the team at hannels chaddesden branch. From the initial viewing to the completion of my house purchase was a pleasant experience. I would definitely use channels again if needed in the future....
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By: Michelle Tinson
Jun 14, 2018
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Thankyou so much Scott for taking the time to write such a nice review. The team really appreciate it. You know where we are when you are ready for your next purchase ...

“friendly staff...”

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Jun 04,2018
Minithumbup
Amy Boole
Aimee Thornton
By: 'The'
Jun 04,2018
0 people found
this helpful
we was very happy with the service provided from Hannells, very good customer relations with all the staff at the chaddesden branch and we was alway kept informed along the whole process...
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“Friendly and keen service...”

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May 24,2018
Minithumbup
Aimee Thornton
By: 'MAPS'
May 24,2018
0 people found
this helpful
I have viewed many properties and had a great experience each time. Great follow up and keen service. Polite and approachable. Recommended!...
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Comment on agent fees
I am buying not selling through them.
Was this helpful? Yes

“good service...”

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May 24,2018
Minithumbup
Amy Boole
Jo Riggott
By: 'Bryan'
May 24,2018
0 people found
this helpful
i was very satisfied with the service provided from Hannells. They dealt with any questions i had quickly and was always very happy to help....
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“Brilliant customer service...”

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May 19,2018
Minithumbup
Aimee Thornton
By: 'Danielle'
May 19,2018
4 people found
this helpful
Our experience with estate agents I have found Hannells is the best I've dealt with to date. Especially Aimee Thornton who Was extremely helpful throughout the purchase. I found she responded as soon as she could and gave us regular updates as soon as she ...
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“Marvellous...”

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May 11,2018
Minithumbup
By: 'Thank'
May 11,2018
2 people found
this helpful
I would like to take a few moments to thank all of the staff at the Chaddesden Branch, moving house is very stressful as my wife and i found out but after asking question after question the staff kept me sain, they are bloody marvellous. ...
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“Excellent communication...”

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Apr 20,2018
Minithumbup
Michelle Tinson
By: 'Louise1980'
Apr 20,2018
3 people found
this helpful
Excellent communication at every stage of the sale and very responsive. Speedy sale of property. Would recommend to anyone looking for a seamless sale....
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Comment on agent fees
Good
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“Persistence Rewarded...”

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Apr 16,2018
Minithumbup
Sarah Gascoigne
Michelle Tinson
By: 'David'
Apr 16,2018
2 people found
this helpful
They kept trying positively to sell our property despite setbacks from unscrupulous buyers. I am very pleased with them & their efforts....
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Comment on agent fees
High, but deserved in this case!
Was this helpful? Yes
By: Michelle Tinson
Apr 16, 2018
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Thankyou for taking the time to write a review. I know things didn't go as smoothly as you would have liked but I'm so glad we were able to help you get there in the end. Michelle ...

“John...”

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Mar 23,2018
Minithumbup
Michelle Tinson
Jo Riggott
By: 'John'
Mar 23,2018
1 people found
this helpful
Well, they say buying a house is the most stressful experience so I was preparing for that - I needn't have worried too much as Hannell's professionalism and support streamlined the process with such ease and I am forever grateful for their help. We are ...
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Comment on agent fees
Excellent
Was this helpful? Yes

“We wouldn't like to single anyone out but if pressed; ......”

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Mar 16,2018
Minithumbup
By: 'Jeanette'
Mar 16,2018
1 people found
this helpful
We wouldn't like to single anyone out but if pressed; Jo and Michelle, for their endless reassurance. The process was a totally alien scenario, to us, having lived in our home for 47years. We underestimated the stress but everyone, we contacted, dealt with us with ...
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Comment on agent fees
We chose a package inclusive of conveyancing and the fees were very favourable.
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“Have used hannells for 2 house purchases and 1 house sale. Have ......”

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Mar 11,2018
Minithumbup
By: 'Tim'
Mar 11,2018
1 people found
this helpful
Have used hannells for 2 house purchases and 1 house sale. Have found them to be genuinely helpful with advice and pointers, even before we officially signed up with them. They were extremely proactive and offered some great houses that met our criteria whilst searching and found ...
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Comment on agent fees
Fees where clear and competitive woth nothing hidden.
Was this helpful? Yes
By: Michelle
Mar 12, 2018
View all comments (1)
Thankyou so much for the kind comments. Please do not hesitate to contact us should you require any more information relating to your future building plans ...

“This is the third time I have used Hannells for ......”

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Mar 09,2018
Minithumbup
Sarah Gascoigne
Michelle Tinson
By: 'Teresa'
Mar 09,2018
1 people found
this helpful
This is the third time I have used Hannells for both buying and selling properties. Sarah is extremely helpful, friendly, professional and informative. Really smooth process from start to finish with the recent purchase of my property...regular weekly emails on the sales progression. Lovely ...
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Comment on agent fees
I think they are a fair fee.
Was this helpful? Yes
By: Michelle
Mar 09, 2018
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Thankyou Teresa for writing such a kind review. It is very much appreciated by all the staff ...

“Every time I've dealt with the Team at Hannells Chaddesden ......”

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Feb 22,2018
Minithumbup
Sarah Gascoigne
Jo Riggott
By: 'Mr'
Feb 22,2018
2 people found
this helpful
Every time I've dealt with the Team at Hannells Chaddesden I've had a positive experience! They are extremely knowledgable about the market and always go the extra mile to help in whatever way they can. Highly recommend. I think I've dealt with every member of ...
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Comment on agent fees
Good very fair.
Was this helpful? Yes
By: Sarah
Feb 22, 2018
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Hi Paul, thankyou very much for your kind review. Hopefully we can be of assistance to you again in the future. ...

“Sarah and the other staff were very helpful and made ......”

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Feb 22,2018
Minithumbup
Sarah Gascoigne
By: 'Stuart'
Feb 22,2018
2 people found
this helpful
Sarah and the other staff were very helpful and made our purchasing process an easy and friendly experience. If we were to move again in the future, we would use Hannells....
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Was this helpful? Yes
By: Sarah
Feb 23, 2018
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Hi Stuart, thank you very much for your lovely review. Hope you have settled in well to your new home!! ...

“Friendly efficient staff very professional but above all friendly each ......”

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Feb 10,2018
Minithumbup
Michelle Tinson
By: 'Coventry'
Feb 10,2018
3 people found
this helpful
Friendly efficient staff very professional but above all friendly each time we visited the branch we were made very welcome and put at ease a big thank you also to Richard who accompanied us on numerous viewings we hadn't been in the housing market for ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Michelle
Feb 11, 2018
View all comments (1)
Thankyou so much for your kind comments . The whole team really appreciate it ...

“As I cannot remember the names of the ladies we ......”

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Feb 02,2018
Minithumbup
By: 'Deefa'
Feb 02,2018
3 people found
this helpful
As I cannot remember the names of the ladies we have dealt with the only statement I can make only say thank you fantastic!!!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Michelle
Feb 08, 2018
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Thankyou very much for taking the time to write such a kind comment. It really makes a difference to the whole team to know that their hard work is appreciated. ...

“Fantastic agents. Would recommend! My neighbour used them. Great knowledge ......”

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Feb 01,2018
Minithumbup
By: 'DB'
Feb 01,2018
3 people found
this helpful
Fantastic agents. Would recommend! My neighbour used them. Great knowledge of the market and area and there to help the whole way....
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Was this helpful? Yes
By: Michelle
Feb 08, 2018
View all comments (1)
Thankyou for the kind comments. The whole team really appreciate it ...

“I had nothing but great service from them in selling ......”

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Sep 06,2017
Minithumbup
Michelle Tinson
Sarah Gascoigne
By: 'Ian'
Sep 06,2017
2 people found
this helpful
I had nothing but great service from them in selling my house,I didn't need to ring (as knowing there had been a viewing, they had already contacted me to tell me ) but then, the following day had contacted the prospective buyer for their views, ...
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Comment on agent fees
I didn't know what to do in this matter but for the service I would have paid more
Was this helpful? Yes

“Outstanding service. I was kept up to date with all ......”

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Sep 06,2017
Minithumbup
By: 'Phillipa'
Sep 06,2017
2 people found
this helpful
Outstanding service. I was kept up to date with all veiwings. Very pleasant and efficient staff. A very smooth process....
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Comment on agent fees
Good
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“Do not put your house in their hands. Their laziness ......”

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Jun 26,2017
Minithumbdown
By: 'Disgruntledseller'
Jun 26,2017
7 people found
this helpful
Do not put your house in their hands. Their laziness astounds me. If you don't want to sell quickly and literally want to throw your money away go with Hannells. They will put an ad on Rightmove and that's your lot. You won't hear from ...
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Was this helpful? Yes
By: michael brain
Aug 25, 2017
View all comments (1)
Im sorry you have not received the level of service that you should of , i see from the comments that you were a prospective customer , may i point out that there is nothing sneaky about our withdrawal fee, it is pointed out at every point of the contract and to ensure this we get our clients to witness all pages of our contract , and i believe we are the only agents who do this, and i do believe yo will find withdrawal fee with 99% of all agents , this is not some snidy practice and as for 6 ...

“House sale & new home purchase...”

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Oct 04,2018
Minithumbup
Jo Riggott
Richard Brown
By: 'Dulalie'
Oct 04,2018
0 people found
this helpful
Had absolutely outstanding advice and guidance from all at Hannells. From the start we had Jo discuss fee's and what to expect and nothing was too much trouble. We have spoken to all of the staff and having only live 3 mins away from the Branch ...
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Comment on agent fees
I think these are average... I feel the fee’s for every conpany are expensive for the average Joe but it is what it is.
Was this helpful? Yes

“We fell in love with a house in July last ......”

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Jan 16,2018
Minithumbup
Sarah Gascoigne
Michelle Tinson
By: 'JulieF'
Jan 16,2018
0 people found
this helpful
We fell in love with a house in July last year at a time when we were not even looking to move. Hannells came round and valued our house and got it on the market for us straight away, with viewings taking place after two ...
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Comment on agent fees
Worth every penny!
Was this helpful? Yes

“Best agents we have ever used...”

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Jul 11,2018
Minithumbup
Jo Riggott
By: 'Kelly&David'
Jul 11,2018
0 people found
this helpful
We have used Hannells several times to buy & sell properties between £100k-£325k and they have never disappointed. Not only do they provide an unrivalled service with unparalleled results but they always go the extra mile in both professionalism and their friendly approach. Their dedication ...
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Comment on agent fees
Excellent fees! Priced very reasonable for such s high quality of service.
Was this helpful? Yes
By: Michelle Tinson
Jul 16, 2018
View all comments (1)
Thankyou so much for the lovely review. The whole team really appreciate your comments and will continue to support you through to the completion of your move ...

“Excellent Service...”

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Jul 10,2018
Minithumbup
Michelle Tinson
By: 'Mr'
Jul 10,2018
0 people found
this helpful
Hannells have provided me and my family with an excellent service. From the beginning at house viewing our agent Sarah gave us more time when we needed it to make a plan. At the next stage I was provided with sound advice on what I ...
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By: Michelle Tinson
Jul 10, 2018
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Thankyou so much for such a lovely review . It is much appreciated by the whole team and we really hope you and your family will be extremely happy in your new home. ...

“Decided to sell up !...”

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May 21,2018
Minithumbup
Jo Riggott
By: 'Music'
May 21,2018
3 people found
this helpful
After lots of thinking we have decided to sell up, we contacted Hannells due to the good feed back from other clients, so we decided to use them and ask them to sell our pad ! Our contact was a very nice lady her name is ...
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Comment on agent fees
Hmmmmmmm......as expected, but you do get what you pay for......! So no drama there !
Was this helpful? Yes
By: Joanne Riggott
May 24, 2018
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Thank you very much for your kind comments. ...
Staff picture Michelle Tinson
(66)
Staff picture Lorna
(58)
Staff picture Aimee Thornton
(54)
Staff picture Jo Riggott
(53)
Staff picture Michelle Brown
(40)
Staff picture George Shore
(28)
Staff picture Richard Brown
(24)
Staff picture Nicola Gill
(3)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:14 PM 24/09/2018 by allAgents

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Hannells

Branch - Chaddesden, Derby, DE21