98% sales valuation accuracy
98% sales fee satisfaction
50% lettings valuation accuracy
99% lettings fee satisfaction
No company information
...left to get your reviews in for the
2022 allAgents Estate & Letting Agents Awards
Latest Reviews
6th Jun 2022
reviewed by 'Kirsty'
26th May 2022
reviewed by 'Luke'
25th May 2022
reviewed by 'Chris Rhodes'
20th May 2022
reviewed by 'Megan Charvill'
17th May 2022
reviewed by 'Angela'
Opening Hours
Address
Hannells
482 Nottingham Road
Chaddesden,Derby
Derbyshire
DE21 6PF
01332 281400
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 98% | £22,000 | £1,700,000 |
| Lettings | 50% | 99% | £525 | £525 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 1 | 0 | 146 | 3 | 97 | 7 | 10 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Latest Properties
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Images & Videos
Nov 30,2018
Nov 30,2018
0
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Hannels made it easy to sell our house.
They found us a buyer who offered the asking price within three days of the house being put on the market and we had moved in less than three months!
They handled everything and Amy kept us ...
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Comment on agent fees
Similar to other agents.
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Nov 28,2018
Nov 28,2018
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Amy has been fantastic throughout the whole process with helping getting things moving, despite te best efforts of the worlds most useless soiciyor trying to slow everything down.
I'd happily recommend Hannells to anyone.
Also thanks to Sarah and Richard for helping to get my ...
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Nov 27,2018
Nov 27,2018
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I've used Hannells to sell my property and the whole team we're really friendly and hardworking throughout the whole process. They had plenty of advice for things to do to help it sell and were always super good at providing prompt and constructive feedback. I'd ...
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Comment on agent fees
Fixed fees meant I knew exactly how to budget for the end of the sale.
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Nov 27, 2018
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Thankyou so much Steph for the kind review. The whole team really appreciate you taking the time to share your experience ...
Nov 09,2018
Nov 09,2018
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Great experience always very helpful and informative about the moving process. Whenever I called back they got back to me ASAP with my request. Let me visit property whilst sale was going through. All round great service. No complaints....
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Nov 09, 2018
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Thankyou so much for your kind review ...
Nov 02,2018
Nov 02,2018
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Sold to first viewer with minimal fuss, good advice given and happy with valuation. All dealings between offer and sale went without a hitch...
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Comment on agent fees
Seemed reasonable at just over 1% which seems to be industry norm
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Oct 25,2018
Oct 25,2018
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A good friendly team, particuarly Sarah Gasgoine, determination to find me a property.
Daily emails & calls about potentional viewings untill I found the one I wanted....
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Oct 15,2018
Oct 15,2018
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This was the first time we have used Hannells and would have no hesitation in using them again in the furture. From our initial phone call with Michelle, valuation with Jo and post sale assistance from Amy the service was fantastic. Nothing was too much ...
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Comment on agent fees
The fees were very responable. We opted for the package including the solicitors costs and the service we recived from Flints was also great.
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Oct 12,2018
Oct 12,2018
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Excellent service. I lost count of how many houses Richard showed me round until I finally came to see this one. I sold and bought through Hannells and would recommend to anyone as all the staff were very helpful, unfortunately I couldn't pick more than ...
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Comment on agent fees
About average
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Oct 12,2018
Oct 12,2018
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The staff were helpful and kept me well informed as to what was happening. I received prompt replies to phone calls and emails....
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Oct 04,2018
Oct 04,2018
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The staff at Hannells Chaddesden branch are brilliant. All of them are so friendly and you really feel like they want to do all they can to help you on your journey! From viewing the houses they answered every question i had and made me ...
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Oct 04,2018
Oct 04,2018
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The staff at Hannells Chaddesden branch are brilliant. All of them are so friendly and you really feel like they want to do all they can to help you on your journey! From viewing the houses they answered every question i had and made me ...
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Oct 02,2018
Oct 02,2018
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My experience so far with this Hannells branch has been excellent, the staff have always kept me up to date with the process of me purchasing my house.
They have offered me advice in regards to the house purchase procedure so I haven't been caught ...
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Sep 28,2018
Sep 28,2018
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Jo Riggott is very helpful, friendly, understanding and efficient. She has been a pleasure to do business with. If we were to sell our own property we know who we would get in contact with....
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Comment on agent fees
Average
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Sep 22,2018
Sep 22,2018
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Whilst purchasing a house through Hannells, I found the staff very helpful especially Aimee Thornton. As a 1st time buying I thought the process may be daunting however, with Aimee and Hannells help I can say I was reassured the whole way through and guided ...
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Sep 20,2018
Sep 20,2018
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Aimee was so supportive throughout the whole process, nothing was too much trouble. So friendly and professional. Highly recommend this branch....
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Sep 18,2018
Sep 18,2018
1
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Thank you Team Hannels for helping to sell our house. You all were a pleasure to deal with.
Starting with Jo Riggott who did some wonderful photographs, Michele, Aimee & Amy who offered a professional service at all times, we were very pleased with the service & ...
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Sep 06,2018
Sep 06,2018
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All of the team were fab from the first time I called until the completion of our home. We hit a lot of bumps in the road due to our first seller pulling out but the team had the house back on the market that ...
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Comment on agent fees
Their fees were competitive.
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Sep 07, 2018
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Thankyou for such kind comments. We wish and your family many happy years in your new home ...
Aug 31,2018
Aug 31,2018
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Very pleased with the customer service that Michelle has given us she was very freindly and helpful and got back to us very quickly
also thank you to Joanne for fitting us in earlier she has given us some very good advice and we are ...
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Sep 07, 2018
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Thankyou for the kind comments. We really hope that we can continue to assist you in the journey of selling your property. Please do not hesitate to get in touch should you need any further assistance ...
Aug 02,2018
Aug 02,2018
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I have just completed the sale of a property which had been rented for many years and was in a bit of a state. But the team at Hannells Chaddesden did a great job promoting it and selling for me. They did all the viewings ...
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Comment on agent fees
Fair
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Jul 30,2018
Jul 30,2018
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From the very first phone call made to the sale of the property, I cannot fault the excellent service given by all the staff. 100% communication throughout the process, with a highly professional approach combined with a good sense of humour.
In the age where people ...
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Comment on agent fees
Agents fees are in line with others in the area, maybe slightly less, but to be honest for the level of service and the speed of sale I think they are worth every penny.
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Jul 30, 2018
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Thankyou so much for such a kind review. The whole team really value your appreciation of their efforts. ...
Jul 18,2018
Jul 18,2018
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Very helpful Team. Felt like they were genuinely working for us to make the process of selling as simple as possible.
Kept us informed of progress and of feedback...
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Comment on agent fees
Fees were similar to other estates quotes
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Jul 20, 2018
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Thankyou for your kind review. The team wish you years of happiness in your new home ...
Jul 16,2018
Jul 16,2018
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I chose Hannells because I had used the Chellaston branch previously on several house sales. I chose the Chaddesden branch as they were in the best location to sell my mum's property.As expected , they were professional and efficient from the first appointment for valuation ...
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Comment on agent fees
Reasonable fees , offer a complete set price package including solicitors fees
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Jul 16, 2018
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Thankyou so much for taking the time to write such a lovely review. The team really appreciate your comments ...
Jul 12,2018
Jul 12,2018
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We wish to thank all the staff in chaddesden branch for the way they handled the sale of our mums house. The staff were sympathetic, very knowledgeable and extremely professional. Our family thank all the Chad gang. Brilliant....
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Comment on agent fees
The fees were very fair.
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Jul 16, 2018
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Thankyou very much for the kind comments from the Chad gang ...
Jul 11,2018
Jul 11,2018
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From sale to purchase, all members of staff were ultra helpful, always gave time to discuss any concerns that we had, knowledgeable about every aspect of the business, very professional, we unfortunately tried some of the rest, but to their credit, ended our selling/buying ...
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Comment on agent fees
Very competitive.
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Jul 16, 2018
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Thankyou for the lovely review. Please be assured that the whole team will continue their efforts through to the completion of your move ...
Jul 10,2018
Jul 10,2018
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Our experience with Hannels has been a very positive one. They have ensured that everything has ran smoothly for us from viewing the property to exchange of contracts....
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Comment on agent fees
Good
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Jul 11, 2018
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Thankyou for taking the time to write a such a kind review. We hope you will very happy in your new home ...
Jul 09,2018
Jul 09,2018
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They came in, did a very fair valuation, realistic advice on price and told me they would not bombard me once the property was put up for sale. Within four hours of launch, we had a viewing, by that evening, we had an offer and ...
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Comment on agent fees
Fair - though they did not have to do much work! They got the buyer within a few hours.
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Jun 27,2018
Jun 27,2018
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Amy is very efficient and always promptly replies to my emails. If i ask her to find out something for me she gets back to me the same day.
Amy is also very friendly and professional....
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Jun 28, 2018
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Thankyou so much for your kind comments ...
Jun 27,2018
Jun 27,2018
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Fantastic customer service from Richard and Michelle brought Us to amazing first house. Professional and kind approach. Outstanding Richard made flawless impact on our decision to go for property. We would recommend them both for everyone which are interested in buying property....
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Jun 28, 2018
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Thankyou for the very kind comments. We are so pleased that we have been able to help you on the way to owning your first home ...
Jun 21,2018
Jun 21,2018
0
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We are first time buyers with no experience of buying a house!
Amy kept in touch and was always available to take a phone call!
Friendly and helpful!
Couldn't have been better!
Thank you...
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Jun 18,2018
Jun 18,2018
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The staff of Hannells have always been friendly and efficient, I have sold and bought through them previously with never any hassell and I would highly recommend them as a whole team !!!!...
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Comment on agent fees
Fees were probably what most agents charge
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Michelle Tinson
(66)
Lorna
(58)
Aimee Thornton
(54)
Jo Riggott
(53)
Michelle Brown
(40)
George Shore
(28)
Richard Brown
(24)
Nicola Gill
(3)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3:14 PM 24/09/2018 by allAgents
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