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Hall & Benson

Pixton House, 75 Sitwell Street Spondon, Derby
Derbyshire
DE21 7FH

01773 824232

Nov 24,2014
Minithumbdown
By:
Nov 24,2014
1 people found
this helpful
Hall & Benson are currently dealing with the sale of my property and seem to be spending all of their time pandering to my buyers demands rather than my requirements. The house was sold with no assistance from H&B as we found a buyer before any sales particulars were generated. In error H&B did not change the sales particulars and are now threatening us that because the particulars show "No upward chain" we could be forced from our home 10 days prior to our required movi...
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What agent could do to change your mind?
It would have been appreciated if the agent could have worked on my behalf rather than my buyers as I am the one paying the significant bill for their lack of services and professionalism. Being harassed by a pushy agent because they told everyone involved there was no upward chain when quite clearly there is is unacceptable. Subsequently trying to push the blame onto us despite never having to publish any sales particulars is inexcusable. Taking it upon themselves to contact every solicitor, agent etc in the chain was also highly unprofessional. I will never use Hall & Benson again.
Comment on agent fees
Whilst I believe the levels of fees are around average I certainly do not believe Hall & Benson have done anything to earn their fee. They have simply made a stressful situation worse and are very close to causing the whole chain to collapse.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £125,000
  • Max: £125,000

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