“AVOID Hall and Benson Allestree...”
1 Star Review
Jan 17,2024
By:
'Charlotte Allen'
Jan 17,2024
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Services: Lettings (as a Tenant)
Rent PCM: £495
Would you recommend?: No
Postcode: DE55
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Lettings (as a Tenant)
Rent PCM: £495
Postcode: DE55
0
people found
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Rented with Hall and Benson Allestree for 3 years. Mice was getting into the property and nothing was done about it and was even suggested I was making it up as they didn't see them running about in the day while they were there. Nothing was ...
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“I want to thank Danielle on helping me out wi......”
5 Star Review
Dec 20,2022
By:
'Sofia'
Dec 20,2022
Branch: Derby, Pixton House, 75 Sitwell Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: DE21
Branch: Derby, Pixton House, 75 Sitwell Street
Sales (as a Buyer)
Postcode: DE21
0
people found
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I want to thank Danielle on helping me out with my mortgage and making the process flow as easy as possible. I also want to thank Martha for helping me with all the paper. Thank you so my girls!...
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5 Star Review
Dec 06,2022
By:
'Jill'
Dec 06,2022
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DE22
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Lettings (as a Landlord)
Postcode: DE22
0
people found
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Jessica is always our go to person when we need to re let a house. Always welcoming, knowledgeable and efficient....
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“From start to finish, Lisa and her team have ......”
5 Star Review
Oct 28,2022
By:
'Andy Beeston'
Oct 28,2022
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Services: Sales (as a Vendor)
Sold price: £300000
Would you recommend?: Yes
Postcode: DE21
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Sales (as a Vendor)
Sold price: £300000
Postcode: DE21
1
people found
this helpful
From start to finish, Lisa and her team have been outstanding in selling our house, even after a couple of people backed out, they still kept persevering and now I think we've finally sold.
Thanks again to Lisa and the rest of her team...
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1
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“Unprofessional service & staff...”
1 Star Review
Jul 25,2022
By:
'Tracey Edwards'
Jul 25,2022
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Services: Prospective Vendor/Buyer
Would you recommend?: No
Postcode: DE23
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Prospective Vendor/Buyer
Postcode: DE23
3
people found
this helpful
Not interested in working with the vendor to sell a property. The sales process is poor not to mention the communication or lack of it from the staff and the general customer service is left wanting. If you want to sell your property then don't ...
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3
people found
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“Flat sold today, many thanks to Lisa and Abi ......”
5 Star Review
Mar 02,2022
By:
'Anne & Chris'
Mar 02,2022
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Services: Sales (as a Vendor)
Sold price: £75000
Would you recommend?: Yes
Postcode: DE23
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Sales (as a Vendor)
Sold price: £75000
Postcode: DE23
1
people found
this helpful
Flat sold today, many thanks to Lisa and Abi who were brilliant, very positive and kept us up to date, we do not feel they could have done any more, professional and friendly. Thanks to all the staff we have met and talked to in ...
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1
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“Put offer in above asking price but they carr......”
1 Star Review
Feb 03,2022
By:
'Paul Gilbert Harley'
Feb 03,2022
Branch: Alfreton, 22a - 24 High Street
Services: Sales (Prospective customer)
Sold price: £170000
Would you recommend?: No
Postcode: DE55
Branch: Alfreton, 22a - 24 High Street
Sales (Prospective customer)
Sold price: £170000
Postcode: DE55
1
people found
this helpful
Put offer in above asking price but they carried on viewings...to try n up the the price..when I complained was told my business wasnt wanted....rude and very underhand. Wouldn't use if last folk on earth..happy to play recorded call at how ...
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“I and my family member had covert intrusive s......”
1 Star Review
Jun 23,2021
By:
'Mcleish'
Jun 23,2021
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Services: Surveys
Would you recommend?: No
Postcode: DE75
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Surveys
Postcode: DE75
0
people found
this helpful
I and my family member had covert intrusive surveillance, ( we are born in Derbyshire and are not criminals) the covert surveillance put on us unlawfully, has caused theft, harm, vandalism, data affected, defamation, phone bugging on our devices and games consoles and broadband, negative information ...
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“We have been using Hall and Benson lettings f......”
5 Star Review
May 04,2021
By:
'Brian & Karen Dinsmore'
May 04,2021
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DE21
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Lettings (as a Landlord)
Postcode: DE21
0
people found
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We have been using Hall and Benson lettings for several years and we have found them to be very organised and professional. I would happily recommend their services....
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“Many, many thanks for all your help with the ......”
5 Star Review
Mar 10,2020
By:
'Valerie'
Mar 10,2020
Branch: Alfreton, 22a - 24 High Street
Services: Sales (as a Vendor)
Sold price: £190000
Would you recommend?: Yes
Postcode: NG16
Branch: Alfreton, 22a - 24 High Street
Sales (as a Vendor)
Sold price: £190000
Postcode: NG16
0
people found
this helpful
Many, many thanks for all your help with the sale of our house. We were very grateful for your willingness to show prospective buyers around yourselves, and for keeping us informed of feedback. Particular thanks go to Gareth, Aliison and Kate for your unfailing support ...
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“I must thank staff at Park Farm branch Allest......”
5 Star Review
Jan 29,2020
By:
'Jackie'
Jan 29,2020
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Services: Sales (as a Buyer)
Sold price: £134000
Would you recommend?: Yes
Postcode: DE24
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Sales (as a Buyer)
Sold price: £134000
Postcode: DE24
0
people found
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I must thank staff at Park Farm branch Allestree especially Tim Bull for his help and support. Tim was always quick to respond to me, he made the whole moving experience a lot easier! Any query I had was quickly and efficiently resolved.
Thanks again ...
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“I am disgusted in the way the lettings depart......”
1 Star Review
Jan 15,2020
By:
'Helen'
Jan 15,2020
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: No
Postcode: DE75
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Lettings (as a Tenant)
Rent PCM: £525
Postcode: DE75
6
people found
this helpful
I am disgusted in the way the lettings department with this company treated me. Taken money with no recipts, false promises, eviction two days before Christmas and lied to repeatedly then hounded to hand keys in early. Left hand doesn't know what right hand is ...
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6
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“I found Hall and Benson were very helpful and......”
4 Star Review
Dec 14,2019
By:
'Carol'
Dec 14,2019
Branch: Belper, 2a King Street
Services: Sales (as a Buyer)
Sold price: £109000
Would you recommend?: Yes
Postcode: DE56
Branch: Belper, 2a King Street
Sales (as a Buyer)
Sold price: £109000
Postcode: DE56
0
people found
this helpful
I found Hall and Benson were very helpful and effective in finding me appropriate properties to view.
Raza Saddiqui was particularly supportive, very patient and understood my own individual needs in regard to my future housing requirements. He was friendly and kind yet very professional....
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“A fantastic estate agent, with lovely staff. ......”
5 Star Review
Nov 06,2019
By:
'Carrina'
Nov 06,2019
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: DE22
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Sales (as a Buyer)
Postcode: DE22
0
people found
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A fantastic estate agent, with lovely staff.
I was dreading looking for a new property but the whole experience was problem free and I was kept updated with the progress of my purchase frequently and any questions I had were answered with confidence and reassurances, ...
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“At best: rude. Worst: unprofessional...”
1 Star Review
Oct 14,2019
By:
'Ari'
Oct 14,2019
Branch: Alfreton, 22a - 24 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: DE55
Branch: Alfreton, 22a - 24 High Street
Sales (Prospective customer)
Postcode: DE55
0
people found
this helpful
Decided to get on the housing ladder. Had a meeting with the (independent) mortgage adviser who called back the following week with info about an AIP. Requested written confirmation about it but never heard anything again. Tried calling and e-mail - no response.
Visited and ...
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5 Star Review
Sep 30,2019
By:
'Ceri'
Sep 30,2019
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: DE22
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Sales (as a Buyer)
Postcode: DE22
0
people found
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Helen Moulson found us our dream home. She worked tirelessly to ensure we got the house and kept us up to date with every development and was always on hand to answer any queries or questions. Would highly recommend the first class, friendly service we ...
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“rented a house from these guys (which wasnt perfect to ......”
1 Star Review
Jan 26,2019
By:
'Curtis'
Jan 26,2019
Branch: Derby, 19-21 St James Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DE22
Branch: Derby, 19-21 St James Street
Lettings (as a Tenant)
Postcode: DE22
2
people found
this helpful
rented a house from these guys (which wasnt perfect to start with) but after moving out they decided to find everything they could in order to knock money off of mine and my friends deposit. for example a blind that was shoddily fitted by the ...
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2
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“Hall & Benson Allestree office. Mike Walters helped me through the ......”
5 Star Review
Jan 31,2018
By:
'L'
Jan 31,2018
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DE22
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Sales (as a Vendor)
Postcode: DE22
1
people found
this helpful
Hall & Benson Allestree office.
Mike Walters helped me through the process of putting my house up for sale, including recommending a solictor called D C Law in Stockport who are very good. Using this solicitor made the sale so easy and hassle free. 5 stars.
From ...
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Comment on agent fees
Fees were to be as expected
1
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“Absolute disgusting company. I started my tenancy at number 5 Cosy ......”
1 Star Review
Sep 04,2017
By:
'DO'
Sep 04,2017
Branch: Belper, 2a King Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DE75
Branch: Belper, 2a King Street
Lettings (as a Tenant)
Postcode: DE75
10
people found
this helpful
Absolute disgusting company. I started my tenancy at number 5 Cosy Flats, Wilmot Street, Heanor with them at the beginning of January 2017 and spent 8 months at the flat ending the tenancy with my final leaving date the 26th August. During my stay there no bins where ...
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10
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“This company is an absolute joke. We have been renting ......”
1 Star Review
Aug 22,2017
By:
'Gab'
Aug 22,2017
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: No
Postcode: DE56
Branch: Derby, 23 Park Farm Centre, Park Farm Drive,
Lettings (as a Tenant)
Rent PCM: £525
Postcode: DE56
3
people found
this helpful
This company is an absolute joke. We have been renting our house for over two years and we still have the same leek that we reported nearly two years ago. Now our boiler is giving us problems and it's taking them forever to sort it. ...
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3
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“I have rented from this company. There had been many ......”
1 Star Review
May 17,2017
By:
'Annoyed'
May 17,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DE55
Lettings (as a Tenant)
Postcode: DE55
3
people found
this helpful
I have rented from this company. There had been many repairs needed and they don't care to do them after complaining several times. When I vacated they didn't allow for general ware and tair of the property they accused me of not sweeping or washing ...
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3
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“I am selling my house through this branch and the ......”
5 Star Review
May 10,2017
By:
'Maxine'
May 10,2017
Branch: Alfreton, 22a - 24 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DE55
Branch: Alfreton, 22a - 24 High Street
Sales (as a Vendor)
Postcode: DE55
0
people found
this helpful
I am selling my house through this branch and the staff have all been fantastic,keeping me informed about all viewings and feedback,would recommend them to anybody....
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Comment on agent fees
Good all round package
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“I wish you could put no stars on this website!! ......”
1 Star Review
Apr 27,2017
By:
'Miss'
Apr 27,2017
Branch: Alfreton, 22a - 24 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NG16
Branch: Alfreton, 22a - 24 High Street
Lettings (as a Tenant)
Postcode: NG16
0
people found
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I wish you could put no stars on this website!!
Absolutely discusted in the way I have been spoken to by a member of staff at the Allestree branch.
Nothing but push and push is into paying the application fee. Told they were refundable when ...
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Comment on agent fees
BAD
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“We have just recently sold our property through Hall and ......”
5 Star Review
Feb 27,2017
By:
'Andy.'
Feb 27,2017
Branch: Derby, Pixton House, 75 Sitwell Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DE21
Branch: Derby, Pixton House, 75 Sitwell Street
Sales (as a Vendor)
Postcode: DE21
3
people found
this helpful
We have just recently sold our property through Hall and Benson, the team in Spondon were fantastic from start to finish. We had an awful chain with a few problems along the way but the team at Hall and Benson helped us through without question. ...
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Comment on agent fees
Very good fees especially the all inclusive package we negotiated
3
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“I thought when I got a call from the selling ......”
1 Star Review
Oct 08,2016
By:
'frank'
Oct 08,2016
Branch: Derby, 19-21 St James Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: DE22
Branch: Derby, 19-21 St James Street
Sales (as a Vendor)
Postcode: DE22
5
people found
this helpful
I thought when I got a call from the selling agent and was asked `do i want to keep the microwave?I thought I do not need one and said No `what I was not told` is that it was integrated into the Kitchen and ...
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Comment on agent fees
N/A
5
people found
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“We are current tenants of H+B. Me and my ......”
1 Star Review
Apr 01,2016
By:
'EllisFamily'
Apr 01,2016
Branch: Alfreton, 22a - 24 High Street
Services: Lettings (as a Tenant)
Rent PCM: £575
Would you recommend?: No
Postcode: DE55
Branch: Alfreton, 22a - 24 High Street
Lettings (as a Tenant)
Rent PCM: £575
Postcode: DE55
3
people found
this helpful
We are current tenants of H+B. Me and my family moved towns to be near a good hospital and family for my medical needs, I have had nothing but stress from this company. They do not want to know when it comes to repairs, ...
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What agent could do to change your mind?
My rent I have found compared to others in my are is shocking. We pay an extra 175.00 more than most on our street and they don't have to put up with a house falling apart
Attached Filesnbsp;
Comment on agent fees
My rent I have found compared to others in my are is shocking. We pay an extra 175.00 more than most on our street and they don't have to put up with a house falling apart
3
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“Hall & Benson are currently dealing with the sale of my ......”
1 Star Review
Nov 24,2014
By:
'Annoyed'
Nov 24,2014
Branch: Derby, Pixton House, 75 Sitwell Street
Services: Sales (as a Vendor)
Sold price: £125000
Would you recommend?: No
Postcode: DE21
Branch: Derby, Pixton House, 75 Sitwell Street
Sales (as a Vendor)
Sold price: £125000
Postcode: DE21
4
people found
this helpful
Hall & Benson are currently dealing with the sale of my property and seem to be spending all of their time pandering to my buyers demands rather than my requirements.
The house was sold with no assistance from H&B as we found a buyer before ...
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What agent could do to change your mind?
It would have been appreciated if the agent could have worked on my behalf rather than my buyers as I am the one paying the significant bill for their lack of services and professionalism. Being harassed by a pushy agent because they told everyone involved there was no upward chain when quite clearly there is is unacceptable. Subsequently trying to push the blame onto us despite never having to publish any sales particulars is inexcusable.
Taking it upon themselves to contact every solicitor, agent etc in the chain was also highly unprofessional. I will never use Hall & Benson again.
Attached Filesnbsp;
Comment on agent fees
Whilst I believe the levels of fees are around average I certainly do not believe Hall & Benson have done anything to earn their fee. They have simply made a stressful situation worse and are very close to causing the whole chain to collapse.
4
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“Hall & Benson come and inspect the properties of their occupants ......”
1 Star Review
Apr 17,2014
By:
'Disappointed'
Apr 17,2014
Branch: Belper, 2a King Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DE56
Branch: Belper, 2a King Street
Lettings (as a Tenant)
Postcode: DE56
4
people found
this helpful
Hall & Benson come and inspect the properties of their occupants every couple of months. They let you know via a letter one week before the date they're coming to look round, and if you can't do the date/wont be home you have to let ...
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What agent could do to change your mind?
The agent should have not gone against our wishes and let themselves into our home unoccupied when it had been agreed that the inspection would have been moved to a later date when we could be there.
Attached Filesnbsp;
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“We veiwed a lot of houses with different estate agents, ......”
1 Star Review
Nov 15,2012
By:
'Miss'
Nov 15,2012
Branch: Belper, 2a King Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Belper, 2a King Street
Lettings (Prospective customer)
Postcode:
1
people found
this helpful
We veiwed a lot of houses with different estate agents, but both properties we veiwed with hall &benson were god awful! The estate agent turned up half an hour late, she was then very pushy, we asked odd questions about the property and she replied ...
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What agent could do to change your mind?
First of all she could of turned up at the time agreed, second actually let us veiw the propefty before foring the agreements and payments upon us. Actually taken the time to know what property she was taking about. So pretty much retrain your staff to actually look like they care?
Attached Filesnbsp;
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“i would avoid renting any property with Hall and Benson.......”
1 Star Review
Sep 09,2012
By:
'Miss'
Sep 09,2012
Branch: Belper, 2a King Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Belper, 2a King Street
Lettings (as a Tenant)
Postcode:
2
people found
this helpful
i would avoid renting any property with Hall and Benson.i have rented with quite a few different agents and never had such bad service as i have with H&B.
Any repairs you want doing will take them as long as possible to do....
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