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    Catherine Rowan
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Hall & Benson

2a King Street Belper
Derbyshire
DE56 1PS

01773 824232

Apr 17,2014
Minithumbdown
By:
Apr 17,2014
2 people found
this helpful
Hall & Benson come and inspect the properties of their occupants every couple of months. They let you know via a letter one week before the date they\'re coming to look round, and if you can\'t do the date/wont be home you have to let them let themselves in to look around or pay £20 to rearrange it to another date. I think it\'s terrible as most people wouldnt want a stranger going around their home whilst theyre not there and its very late notice to get time off work in order to be ho...
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What agent could do to change your mind?
The agent should have not gone against our wishes and let themselves into our home unoccupied when it had been agreed that the inspection would have been moved to a later date when we could be there.
Was this helpful? Yes
Nov 15,2012
Minithumbdown
By:
Nov 15,2012
1 people found
this helpful
We veiwed a lot of houses with different estate agents, but both properties we veiwed with hall &benson were god awful! The estate agent turned up half an hour late, she was then very pushy, we asked odd questions about the property and she replied with \'i dont know\' on both accounts, she mDe it very clear she eother wantex our money right there or she wasnt interested. The properties themselves were unclean yo the extreme, falling to bits and disgusting, i wouldnt even consider them!...
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What agent could do to change your mind?
First of all she could of turned up at the time agreed, second actually let us veiw the propefty before foring the agreements and payments upon us. Actually taken the time to know what property she was taking about. So pretty much retrain your staff to actually look like they care?
Was this helpful? Yes
By: Mark Benson
Nov 26, 2012
View all comments (1)
Miss Bradley I am sorry to read your comments. I have tried to find for your details on our system without success. I would like to be able to contact you directly to receive your feedback and thereby allow me to investigate and respond accordingly, would you please contact me to do so. Although with the vagaries of traffic timekeeping is always a challenge for both my team and those we are meeting, we endeavour to maintain contact with viewers if a staff member is delayed to be both courte....
Sep 09,2012
Minithumbdown
By:
Sep 09,2012
2 people found
this helpful
i would avoid renting any property with Hall and Benson.i have rented with quite a few different agents and never had such bad service as i have with H&B. Any repairs you want doing will take them as long as possible to do.I have had many repairs for the property i rent as the house seems to have had every poss problem going! leaks and plumbing prob in every room of the house! I have a plumbing ptoblem at the moment which i have reported endless times,eventually after calling the repairs...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Sales
  • Min: £150,000
  • Max: £150,000

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paul churchard - upload your photo paul churchard
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