Properties Glasgow - Infiniti Properties
  • Kate Podles
    Kate Podles
  • Ross Hadden
    Ross Hadden
  • Geraldine Jeffrey
    Geraldine Jeffrey
  • Tracey Craig
    Tracey Craig
  • Emma Beattie
    Emma Beattie
  • Alan  Shanks
    Alan Shanks
  • Bianca Manson
    Bianca Manson
Property, legal and financial expertise with a personal touch. Established over the last 15 years Hadden Rankin is founded on the idea that if our clients trust us they will be clients for life. Our experienced team take the time to understand your needs and aspirations and offer a broad range of services to match. Legal and management services include the purchasing and selling of residential and commercial properties, property management, private client work, property investment and renovatio Read full description...n, property leases and other property related matters. Our competitive all-inclusive fee packages provide peace of mind with no unforeseen surprises. Visit our website http://www.haddenrankin.com/ for more details on the services we provide and the current properties available to buy or let.
Hadden Rankin

40 Howe Street New Town, Edinburgh
City of Edinburgh
EH3 6TH

0131 220 5241
Aug 14,2017
Minithumbup
Geraldine Jeffrey
By: 'Daniel'
Aug 14,2017
1 people found
this helpful
We had a wonderful experience with Hadden Rankin, and Geraldine in particular. We really felt that she went the extra mile for us....
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Aug 12,2017
Minithumbup
Geraldine Jeffrey
By: 'Barry Makin'
Aug 12,2017
1 people found
this helpful
We have recently rented a flat through Hidden Rankin and I can honestly say that working with Geraldine and her team has been seamless and effortless. From the first enquiry they could not have done enough for us. On return of the itinerary any issues were actioned immediately and I have full confidence in the team already. We recently left a flat through another well known agency in Edinburgh and I have to say that so far the customer service shown by Geraldine and her team by far exceeds the e...
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By: Geraldine Jeffrey
Aug 14, 2017
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Thank you for taking the time to give us feedback, it is very much appreciated. ...
Aug 10,2017
Minithumbup
Geraldine Jeffrey
Emma Beattie
By: 'Jade'
Aug 10,2017
2 people found
this helpful
I am currently renting from Hadden Rankin. Any issues I've had have been dealt with in a timely manner, with excellent communication from Geraldine throughout. They were very friendly and helpful when they walked me through the paperwork at the beginning of my lease, and they made sure I understood everything about my contract. I would highly recommend this letting agency to anyone looking for a good quality flat at a decent price....
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Aug 09,2017
Minithumbup
Emma Beattie
By: 'Happy customer'
Aug 09,2017
1 people found
this helpful
After renting with a big agency with no personal touch, Hadden Rankin so far have provided a more personal approach with great customer service. Emma in particular excels in customer service and she answered all my questions I had....
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Comment on agent fees
Good
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Aug 08,2017
Minithumbup
Geraldine Jeffrey
Kate Podles
By: 'Happy Landlord'
Aug 08,2017
1 people found
this helpful
I am a new landlord who wanted to rent out my flat for the first time. I decided to use Hadden Rankin and have never been let down once. I cannot thank Geraldine and Kate enough for all they have done. The flat was rented within days, their communication and organisational skills were excellent and Geraldine answered all my questions in a timely manner and ensured that everything ran smoothly....
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Comment on agent fees
Good
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Aug 04,2017
Minithumbup
Ross Hadden
Kate Podles
By: 'Client for 12 years'
Aug 04,2017
2 people found
this helpful
Superb service from Ross and his team! Kate made things simple and clear, with an excellent result. The advice given on potential rent and yield ( she was sourcing a property for us), new safety regs. and refurbishment proved excellent, the paperwork was very efficiently closed out. Kate has been very responsive and managed expectations very well. Kate delivered in line with what she indicated and I was delighted that the property was let within 2 days of it being marketed at the full rental pr...
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Comment on agent fees
fair - you are paying for a very good service
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Aug 04,2017
Minithumbup
Alan Shanks
By: 'Christos'
Aug 04,2017
2 people found
this helpful
Perfect collaboration from the beginning till the end of the lease. Fast reply and fast problem solving. Absolutely satisfied from my side....
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Aug 04,2017
Minithumbup
Kate Podles
Geraldine Jeffrey
By: 'Happy tenant'
Aug 04,2017
2 people found
this helpful
Thank you ladies for all your help! Stars! All so easy all so simple, you are the best ladies , the best!! Letting agents! - you should learn from these ladies how to be a good agent!...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 03,2017
Minithumbup
Alan Shanks
Geraldine Jeffrey
By: 'Blair'
Aug 03,2017
1 people found
this helpful
In comparison to previous letting agents, Hadden Rankin have been excellent. Prompt, professional and polite throughout, we haven't had any issue with them directly....
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Comment on agent fees
No illegal tenancy fees payable as can be the case with other letting agents, great to see they are looking out for renters
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Aug 02,2017
Minithumbup
Geraldine Jeffrey
Geraldine Jeffrey
By: 'Neil Hogg'
Aug 02,2017
2 people found
this helpful
We have recently rented a property through Hadden Rankin and Geraldine has been our main point of contact for this process. We have never rented through a letting agent so Geraldine as been an absolute pleasure to deal with. She is very proactive and on the ball and has certainly made it very easy getting everything set us, especially talking us through the processes involved and legal documentation.Even with the follow up work on the property Geraldine has answered all queries immediately and s...
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By: Geraldine Jeffrey
Aug 02, 2017
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Thank you very much for your feedback it is much appreciated. ...
Aug 02,2017
Minithumbup
Emma Beattie
By: 'Karthik'
Aug 02,2017
1 people found
this helpful
Both Emma and Gill were very helpful during the whole process of application and moving in. I found the agency to be very professional and prompt in dealing with my requests....
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By: Emma Beattie
Aug 03, 2017
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Thank you very much for your kind review. ...
Aug 02,2017
Minithumbup
Emma Beattie
By: 'AButticaz - VGradt'
Aug 02,2017
1 people found
this helpful
We are very satisfied with the services of Hadden Rankin. They are very attentive and very reactive. We recommend their services for renting an accommodation....
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Comment on agent fees
Emma Beattie welcomed us very well and was very patient with us. We are from France and we don't speak english very well but she was very understanding and responded at all our questions.
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By: Emma
Aug 03, 2017
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Thank you very much for your kind review. ...
Aug 02,2017
Minithumbup
Tracey Craig
Geraldine Jeffrey
By: 'Rosalie Bennet'
Aug 02,2017
1 people found
this helpful
I am a new landlord and very new to the process but Kate Podles was excellent in talking through the process.£ The photographs of my property for advertising were good and the property presented very well, so much so that we found suitable tenants very quickly.££ Geraldine and Tracey have been excellent in getting the property ready for the new tenants, again keeping me informed at all times about procedures and costs and the whole process went smoothly and they dealt with ever...
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Jul 02,2017
Minithumbup
Alan Shanks
By: 'Grainne & Anibal'
Jul 02,2017
1 people found
this helpful
We rented with Hadden Rankin for several years and could not fault them as letting agents. Whenever there was an issue with the flat they were very prompt to fix it. Alan Shanks in particular was extremely helpful and supportive throughout our time there, and ensured that our check out process was smooth and easy. Very professional, attentive and reliable agency. Highly recommended....
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Jun 22,2017
Minithumbup
Emma Beattie
By: 'Avi'
Jun 22,2017
1 people found
this helpful
She has been always a GO TO person for any issues which I have in my property. She is sweet, understandable, and quick for a resolution. Willing to listen and express a point of view. It has been pleasure so far by getting all the assistance from her....
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Comment on agent fees
good
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Jun 07,2017
Minithumbup
Bianca Manson
By: 'GCD'
Jun 07,2017
0 people found
this helpful
Bianca is an extremely helpful member of the team and is always on hand to help if there are ever any issues....
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Comment on agent fees
Great
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May 22,2017
Minithumbup
Kate Podles
Geraldine Jeffrey
By: 'Jacqueline'
May 22,2017
2 people found
this helpful
I was happy with Hadden Rankin's service as letting agents for my first property in Edinburgh, so I asked Kate and the team to help with my second - from commenting on the letting potential of flats I was interested in, advising on what upgrades would be worthwhile, arranging refurbishment (even choosing carpets and paint colours), right through to the letting itself. They have taken the stress out of the whole process and I have found Kate and Geraldine very responsive to any queries. Excellent...
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Comment on agent fees
Competitive with the market generally
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May 10,2017
Minithumbup
Kate Podles
By: 'Delia'
May 10,2017
2 people found
this helpful
Delighted with the service I received from Hadden Rankin over the years, wouldn't consider using another agency. Kate has been particularly helpful with facilitating the purchase of our fourth property. Great team- fabulous service!...
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May 07,2017
Minithumbup
Kate Podles
Alan Shanks
By: 'Robbie Craig'
May 07,2017
1 people found
this helpful
Really great team at the Howe Street office, always polite and assertive when dealing with any problems that arose throughout my tenancy. All of the staff are very friendly and helpful and a pleasure to deal with. Would highly recommend...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 28,2017
Minithumbup
Alan Shanks
By: 'Steve M'
Apr 28,2017
1 people found
this helpful
I have worked with Hadden Rankin for a few years. I have found all the staff in the office to be very friendly, professional and a real willingness to help where they can. Their approach gives an impression that they really care and want what's best for both their landlords and their tenants....
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Apr 28,2017
Minithumbup
Alan Shanks
By: 'TrevorJVR'
Apr 28,2017
0 people found
this helpful
It's the first time I have dealt with HR but only have good things to say. Alan has been very helpful and professional when it came to any issues that needed resolved. A good agent does not find problem with your request but instead takes time to find the best solution. Would happily deal with Alan and HR any time in the future....
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Apr 21,2017
Minithumbup
Alan Shanks
Emma Beattie
By: 'Anna'
Apr 21,2017
0 people found
this helpful
I have been letting a property through Hadden Rankin for the last two and a half years and they are excellent to deal with. Alan Shanks is very friendly, approachable and a great letting agent. Emma Beattie is also a pleasure to deal with. Very friendly and efficient. I would highly recommend them to anyone who is looking to rent. Thank you for the fantastic service!...
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By: Emma Beattie
Apr 25, 2017
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Many thanks for your review, we really appreciate it. ...
Apr 06,2017
Minithumbup
Emma Beattie
Geraldine Jeffrey
By: 'Gill & Owen Stevens'
Apr 06,2017
0 people found
this helpful
My family and I have just relocated back to UK after having lived overseas for many years. It was difficult to arrange a rental from overseas but luckily my sister lives in close proximity to the areas that we wanted to rent in and she was able to check out the properties that we had found online. I didn't want to waste my sister's time, of course, so I examined the photos and descriptions of properties very carefully before asking her to view them. We viewed 3 properties, listed with other agen...
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Comment on agent fees
I have nothing to compare the fees of HR with but they seem reasonable.
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By: Geraldine Jeffrey
Apr 07, 2017
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Thank you for your review, we appreciate your comments and feedback. ...
Mar 31,2017
Minithumbup
Alan Shanks
By: 'Johnny Martin'
Mar 31,2017
0 people found
this helpful
As tenants we look for a very professional service from our agents. What can we say about Hadden Rankin. In Alan Shanks we found not only professionalism but a very friendly and approachable person. Alan looks after the landlords interest as the owner but equally our interests as a home-maker. This is a very balanced approach in which you feel like you're in a real partnership. We trust in Hadden Rankin as they trust in us. Simple!...
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Mar 30,2017
Minithumbup
Alan Shanks
By: 'Overseas landlord Dave.'
Mar 30,2017
0 people found
this helpful
Without doubt having Hadden Rankin looking after my properties was the best decision I have made since becoming a landlord in Edinburgh. I have had experience with insurance claims and in my view Alan Shanks dedication to looking after his clients was the only reason that the insurance company paid out on my claim after initially declining to do so. I am an overseas landlord and HR always find and offer good solutions to any problem before bothering me with the inevitable issues that arise with...
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Comment on agent fees
As HR have ensured my properties remain at a good standard and strive to keep the rental at current market levels I feel that their fees are good value.
Was this helpful? Yes
Mar 30,2017
Minithumbup
Alan Shanks
By: 'John Mac'
Mar 30,2017
0 people found
this helpful
I have been dealing with Hadden Rankin for several years. They have always been fair to me. Alan has continued the theme, he has informed me appropriately and acted on my instructions. All good really....
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Comment on agent fees
Fees are reasonable. Remember in this life you pay for what you get and therefore, by extension, get what you pay for.
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Mar 29,2017
Minithumbup
Geraldine Jeffrey
By: 'James'
Mar 29,2017
1 people found
this helpful
Hadden Rankin, and Geraldine in particular, were fantastic to deal with throughout my time in Edinburgh. Geraldine made the process of commencing the tenancy very easy, was always on hand to provide advice and was an extremely reliable point of contact. I would highly recommend both Hadden Rankin and Geraldine and would be happy to use them again in the future....
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Mar 28,2017
Minithumbup
Emma Beattie
Geraldine Jeffrey
By: 'Max'
Mar 28,2017
1 people found
this helpful
Emma and Geraldine were great to work with and very helpful in arranging a tenancy for me and my wife. Emma was able to arrange a more convenient move in date that saved a lot of hassle. Geraldine was very helpful in helping my wife to sign the lease remotely, which is not a service that every letting agency will provide. I would work with them again, and would recommend their service. Very friendly...
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By: Geraldine Jeffrey
Mar 28, 2017
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Many thanks for taking the time to write a review for us. ...
Mar 27,2017
Minithumbup
Alan Shanks
By: 'Miranda'
Mar 27,2017
0 people found
this helpful
I have used the services of Hadden Rankin to manage and rent my property for five or six years now. They are generally quite efficient and responsive . Recently I have dealt with Alan Shanks and he has done an excellent job finding good tenants and making sure that the maintenance jobs are carried out. He is very friendly and a great person to work with. I would recommend them....
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Comment on agent fees
I think the fees are fair.
Was this helpful? Yes
Mar 27,2017
Minithumbup
Alan Shanks
By: 'Michael'
Mar 27,2017
0 people found
this helpful
We find Alan to be very proactive. Regular reports on inspections to our properties are always welcome.Quotations for repairs/renewals could be scrutinized better before being issued for approval. We have every confidence in Alan, and Hadden Rankin in general, looking after our properties and have recommended them to others....
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Comment on agent fees
Agents fees are about right.One feels one is getting a good service for a just fee.
Was this helpful? Yes
Areas covered
  • EH3
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 69% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £300,000
  • Max: £300,000

Letting
  • Min: £0
  • Max: £0

SAL LPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
29 0 35 2 0 0 2 0 5 1
Kate Podles Kate Podles
New Business & Marketing Executive
9 reviews

About Kate No description set View full profile
Ross Hadden Ross Hadden
Partner in the company
3 reviews

About Ross Ross has twenty five year's experience in the property market in Edinburgh and the Lothians. He offers detailed advice in all aspects of residential property, with a particular specialism in residenti View full profile
Geraldine Jeffrey Geraldine Jeffrey
Administrator
26 reviews

About Geraldine No description set View full profile
Tracey Craig Tracey Craig
Lettings Manager
8 reviews

About Tracey No description set View full profile
Emma Beattie Emma Beattie
Lettings Administrator
12 reviews

About Emma No description set View full profile
Alan  Shanks Alan Shanks
Property Manager
24 reviews

About Alan No description set View full profile
Bianca Manson Bianca Manson
1 reviews

About Bianca No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 12:15 PM 10/03/2017 by Kate

Complaints Procedure

Please contact Liam Stray on lstray@hrpm.com.
Last updated at 12:15 PM 10/03/2017 by Kate

Awards won by Hadden Rankin, Edinburgh EH3 6TH

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