Properties Glasgow - Infiniti Properties
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Hacking & Paterson

103 East London Street Edinburgh
City of Edinburgh
EH7 4BF

0131 523 1575
Sep 09,2017
Minithumbdown
By: 'Charlie_999'
Sep 09,2017
3 people found
this helpful
Very dissatisfied with this firm. The contractors they appoint are hopeless and I actually elected to move house because of the factor's woeful record. After I left, the remaining owners moved to a new firm who have turned the place around - it tells you all you need to know. The staff are pleasant enough to deal with but they just don't carry out the job to an acceptable level....
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Comment on agent fees
Too expensive for what you get especially when the service is poor.
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Sep 02,2017
Minithumbdown
By: 'Meadowbank development'
Sep 02,2017
0 people found
this helpful
Terrible service blaming others. Responses via email takes weeks. Only uses contractors they want all the way from Glasgow. Have been asking to see accounts for years but they have refused so far. Avoid at all costs....
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Comment on agent fees
Fees are extortionate but then again factor fees ainÒ€ℒt cheap !
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Apr 26,2017
Minithumbdown
By: 'Fettes Row'
Apr 26,2017
7 people found
this helpful
Horrible, nasty company that overcharge for the exceptionally poor service that they provide. I sold my flat to be rid of these horrendous people...
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Comment on agent fees
Excessive, immoral and unjustifiable fees.
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Feb 24,2017
Minithumbdown
By: 'YOGI'
Feb 24,2017
10 people found
this helpful
Disaster of a company how on earth is it still in business??? Oh yeah they overcharge constantly and save money by not doing the jobs they charge for. I am selling my flat just to get away from them....
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Jan 12,2017
Minithumbdown
By: 'Nathan sharp'
Jan 12,2017
14 people found
this helpful
Terrible company, huge bills and no work done at all, such a huge scam and they wonder why people don't want to pay them, trying to charge me £1400 a year for a hoover and garden even tho I don't have a garden...
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Comment on agent fees
Bad fees
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Nov 26,2013
Minithumbdown
By: 'Go*H&P'
Nov 26,2013
10 people found
this helpful
Avoid * at all cost they are only interested in taking your cash. They send invoices for work that has never been done or if it has the price is eye watering. They take an age to resolve any problems you have be it with a bill or something that needs fixed. **...
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Apr 11,2013
Minithumbdown
By: 'Unhappy customer'
Apr 11,2013
11 people found
this helpful
They are the worst you can find. Bullies, terrible staff, not helpfull at all. They do not manage anything but they income. They are not interested in solving any problems, just charge for anything possible. And that is literally. You have to go after them, because many times the payments are not going trough. Do you think they would call you? No , they just send you to court. So you have to call them, you have to call again or check your account in order to pay inflated bills. Unfortunately ...
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Jul 03,2012
Minithumbdown
By: 'A. Saadi'
Jul 03,2012
11 people found
this helpful
poor service , delaying repairs and very high prices for even small jobs. for example the cover of loft access was laying on the ground for more than a month till I personally hired somebody to fix it back....
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Jan 10,2012
Minithumbdown
By: 'Phil King'
Jan 10,2012
7 people found
this helpful
I\'ve been using H&P for about four or five years now. Every year I find that I haven\'t had every invoice I should have done and they have completely stopped sending out statements. Their accounting procedures for clients are terrible. To try and get the necessary paperwork to complete my tax return I have phoned twice and e-mailed once - still waiting! Is it that much to ask?? To be honest I have no idea whether the work they arrange is always necessary or properly costed. I live too far a...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees 0% accuracy of agent's valuations
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