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Hacking & Paterson

103 East London Street Edinburgh
City of Edinburgh
EH7 4BF

0131 523 1575
Website not available

Properties for Sale
Properties to Rent

“ Not a bad word.... ”

May 02,2018
Minithumbup
By: 'JKalisz'
May 02,2018
1 people found
this helpful
No idea what's going on in these other estates, but I can't fault our agent. Responsive and helpful, did everything we asked them for. Yes, fixing things costs, but the alternative is dilapidation and decay....
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Comment on agent fees
Expensive, but that seems to be the norm in Edinburgh.
Was this helpful? Yes
Jan 13,2018
Minithumbdown
By: 'catwoman'
Jan 13,2018
6 people found
this helpful
Wish I'd read these reviews before our estate employed them as factors. Seem to be following their own agenda in what to do and how much to charge. Provided a wooden fence when they were told it would be vandalised, it lasted a week. ...
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Comment on agent fees
Very expensive
Was this helpful? Yes
Sep 09,2017
Minithumbdown
By: 'Charlie_999'
Sep 09,2017
18 people found
this helpful
Very dissatisfied with this firm. The contractors they appoint are hopeless and I actually elected to move house because of the factor's woeful record. After I left, the remaining owners moved to a new firm who have turned the place around - it tells you ...
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Comment on agent fees
Too expensive for what you get especially when the service is poor.
Was this helpful? Yes
Sep 02,2017
Minithumbdown
By: 'Meadowbank development'
Sep 02,2017
10 people found
this helpful
Terrible service blaming others. Responses via email takes weeks. Only uses contractors they want all the way from Glasgow. Have been asking to see accounts for years but they have refused so far. Avoid at all costs....
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Comment on agent fees
Fees are extortionate but then again factor fees ainÒ€ℒt cheap !
Was this helpful? Yes
Apr 26,2017
Minithumbdown
By: 'Fettes Row'
Apr 26,2017
10 people found
this helpful
Horrible, nasty company that overcharge for the exceptionally poor service that they provide. I sold my flat to be rid of these horrendous people...
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Comment on agent fees
Excessive, immoral and unjustifiable fees.
Was this helpful? Yes
Feb 24,2017
Minithumbdown
By: 'YOGI'
Feb 24,2017
15 people found
this helpful
Disaster of a company how on earth is it still in business??? Oh yeah they overcharge constantly and save money by not doing the jobs they charge for. I am selling my flat just to get away from them....
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Was this helpful? Yes
Jan 12,2017
Minithumbdown
By: 'Nathan sharp'
Jan 12,2017
16 people found
this helpful
Terrible company, huge bills and no work done at all, such a huge scam and they wonder why people don't want to pay them, trying to charge me £1400 a year for a hoover and garden even tho I don't have a garden...
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Comment on agent fees
Bad fees
Was this helpful? Yes
Nov 26,2013
Minithumbdown
By: 'Go*H&P'
Nov 26,2013
12 people found
this helpful
Avoid * at all cost they are only interested in taking your cash. They send invoices for work that has never been done or if it has the price is eye watering. They take an age to resolve any problems you have be it with a ...
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Was this helpful? Yes
Apr 11,2013
Minithumbdown
By: 'Unhappy customer'
Apr 11,2013
12 people found
this helpful
They are the worst you can find. Bullies, terrible staff, not helpfull at all. They do not manage anything but they income. They are not interested in solving any problems, just charge for anything possible. And that is literally. You have to go after them, ...
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Was this helpful? Yes
Jul 03,2012
Minithumbdown
By: 'A. Saadi'
Jul 03,2012
13 people found
this helpful
poor service , delaying repairs and very high prices for even small jobs. for example the cover of loft access was laying on the ground for more than a month till I personally hired somebody to fix it back....
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Was this helpful? Yes
Jan 10,2012
Minithumbdown
By: 'Phil King'
Jan 10,2012
8 people found
this helpful
I\'ve been using H&P for about four or five years now. Every year I find that I haven\'t had every invoice I should have done and they have completely stopped sending out statements. Their accounting procedures for clients are terrible. To ...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
14% customers were satisfied with fees 14% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting No data



Review statistics

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Fees

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Complaints Procedure

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Awards won by Hacking & Paterson, Edinburgh EH7 4BF

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