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Haart

143-145 Hoe Street Walthamstow, London
Greater London
E17 3AL

020 8520 6731

Nov 28,2016
Minithumbdown
By:
Nov 28,2016
0 people found
this helpful
I was happy with the service of this company and a new manager started who at first was friendly. After a week he started to get very abusive and rude towards me and even had the cheek to tell me may property was not worth it! I removed my property from haart and and placed with another in the town and the good news is it has now sold for the money I wanted and they are also charging me less fee. I went back to the office and told James who again was abusive and did not care. I told him he wa...
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Was this helpful? Yes
By: Ross
Nov 30, 2016
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Hi John, We're sorry to hear about your poor experience with our Walthamstow branch. Please email in all the details to help@haart.co.uk so we can investigate. Regards Ross....
Apr 11,2016
Minithumbdown
By:
Apr 11,2016
0 people found
this helpful
Dishonest, bullies, threatening, unpleasant. Silver tongued devils. All talk, no action - literally. Only concerned about claiming their fee. No regard for customer satisfaction. If they recommend their solicitor 'Bentleys' to you, don't use them! They are lazy, rude, bullies. A good match for Haart....
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Comment on agent fees
Ravir just told me they can charge 3% on the sale when you market with another agent - even after the exclusivity period has ended. Atrocious.
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By: Threatened Customer
Aug 04, 2016
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Can you believe this guy? No sign of remorse. His reply is five times longer than my initial complaint. If he didn't have anything to hide, he wouldn't be so full of bullshit. Avoid these people. They only care about the £££.....
Nov 13,2015
Minithumbdown
By:
Nov 13,2015
3 people found
this helpful
We were warned about haart prior to the purchase of our property but we thought otherwise. Mistake!! no one seems to take ownership and did not want to bother about showing the property or to explain to us about what is going on. The so called assistant branch manager showed us the property, but was not bothered to even show it to us following the offer. All in all we would have spent less than an hour examining the property before we bought it. Few days before the exchange we insisted that we s...
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What agent could do to change your mind?
Nothing. Just do their Job. These guys were so bad that it's amazing if they could turn anything around! shocked to see this bad customer service.
Was this helpful? Yes
By: haart Estate Agents
Nov 18, 2015
View all comments (1)
Hi, Sorry to read this - we are aware you have also left this review on another review site. We would like to look into the issues you faced further, so could you please email help@haart.co.uk with the full details (including the property details) so I can investigate? Thank you in advance. Melanie Smith, Customer Relations Manager....
Jan 30,2013
Minithumbdown
By:
Jan 30,2013
3 people found
this helpful
Absolutely terrible staff- male from sales. Incredibly rude, treat customer like an idiot. Refused to continue conversation when I said we haven\'t get our mortgage arranged and hanged up the phone. Utterly unprofessional and he should be fired. I will never ever go back to Haart at Walthamstow and do not recommend anyone to do so....
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What agent could do to change your mind?
They should just fire all the rude staff.
Was this helpful? Yes
Oct 03,2012
Minithumbdown
By:
Oct 03,2012
9 people found
this helpful
Tony GAME is rude, arrogant and tries to intimidate and bully in his attempt to enforce contracts, even when haart is clearly in the wrong. I rented with haart and moved in just over a week ago, so far it\'s been a terrible experience. The kitchen which I was promised was going to be cleaned when I viewed was filthy when I moved in, this should have been and was a warning sign, but eventually I got a cleaner in to clean the place because I could not stand the state of the place and all the dill...
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Aug 15,2012
Minithumbdown
By:
Aug 15,2012
5 people found
this helpful
Do not pay the marketing charge! Haart were useless. They brought round 4 people during the 16 weeks of our contract. When the contract ended they demanded that we pay £150 + VAT as a "Marketing charge". They threatened us with court. I told them basically "bring it on" and quoted the CTCCR. They eventually chickened out and dropped the case. It was nothing more than an attempt to intimidate us. So, do not use Haart to sell your house. If you are already with t...
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Sep 10,2011
Minithumbdown
By:
Sep 10,2011
3 people found
this helpful
I bought a property with them and I have found them terrible. They are bullies and in my opinion, nobody should use their services. I bought a property through a developer and there are few mistakes in the house but they are not taking any responsibilities. If you want to buy a house in the area and the person is a developer, think twice!!!!!...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £360,000
  • Max: £360,000

Letting No data



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TONY GAME - upload your photo TONY GAME
1 reviews

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Michael Fenton - upload your photo Michael Fenton
1 reviews

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Ranvir Sanger - upload your photo Ranvir Sanger
2 reviews

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karen Avery - upload your photo karen Avery
2 reviews

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James Filtness - upload your photo James Filtness
1 reviews

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