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    TONY GAME
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    Michael Fenton
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    Ranvir Sanger
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    karen Avery
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    James Filtness
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    Ibrahim Ogurlu
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Haart

143-145 Hoe Street Walthamstow, London
Greater London
E17 3AL

020 8520 6731
Aug 16,2017
Minithumbup
Ibrahim Ogurlu
By: 'Richard'
Aug 16,2017
0 people found
this helpful
Looked for mortgages for me. Found me a very good one from Halifax. Also recommended me to the relevant solicitors, who slowly but surely secured me my property....
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Comment on agent fees
Good.
Was this helpful? Yes
Jul 11,2017
Minithumbdown
By: 'Amy'
Jul 11,2017
0 people found
this helpful
I rented a house from them ,and when ever need them ,they never solve anything ,they we'll call you back but tjey never do ....
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Jun 20,2017
Minithumbdown
By: 'diglett'
Jun 20,2017
0 people found
this helpful
Haart (Walthamstow branch) have managed the flat I rent for the last four years. Their service is unbelievably bad. Examples include: 1) Taking four months to do routine repairs (dishwasher, heating, broken lights) 2) Taking five days to do an emergency repair (a back door that would not close, leaving the flat insecure) 3) Sending a man round to inspect the electrics with keys, so he entered my flat while I was asleep in bed after a nightshift. They did not make any attempt to tell me about thi...
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Comment on agent fees
Pretty hefty but no different from others
Was this helpful? Yes
Jan 31,2017
Minithumbup
By: 'Twyford'
Jan 31,2017
0 people found
this helpful
Kehinde informed me of exactly the success rate and length of time that the property would be let, then proceeded to show the property and on the first viewing secured 6 offers. I was fully informed throughout the process and they were very professional throughout, I would definitely recommend Haart and will be using them again....
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Was this helpful? Yes
By: Ross
Jan 31, 2017
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Hi Twyford, Thank you for your kind review of our Walthamstow branch, we're pleased to hear you were fully informed through the process and provided a swift service as well. We will pass this feedback on. Regards Ross | haart Customer Experience team ...
Jan 12,2017
Minithumbup
By: 'Coco'
Jan 12,2017
0 people found
this helpful
Haart is the best agency that I have known before, we just saw the property and made an offer, only took two days we got confirmation of the offer. Especially the manager Mr James is a very kind gentleman and solved the problem speedly when we asked him. We took 4 weeks to exchange the contract . We are very happy we found the best agency. I will gave 5 of 5 stars....
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Was this helpful? Yes
By: Ross
Jan 12, 2017
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Hi Coco, Thank you for your kind review of our Walthamstow branch. We're pleased to hear about the speedy service you received. We will pass this feedback on. Regards Ross ...
Nov 28,2016
Minithumbdown
James Filtness
By: 'John'
Nov 28,2016
5 people found
this helpful
I was happy with the service of this company and a new manager started who at first was friendly. After a week he started to get very abusive and rude towards me and even had the cheek to tell me may property was not worth it! I removed my property from haart and and placed with another in the town and the good news is it has now sold for the money I wanted and they are also charging me less fee. I went back to the office and told James who again was abusive and did not care. I told him he wa...
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Was this helpful? Yes
By: Ross
Nov 30, 2016
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Hi John, We're sorry to hear about your poor experience with our Walthamstow branch. Please email in all the details to help@haart.co.uk so we can investigate. Regards Ross ...
Apr 11,2016
Minithumbdown
Ranvir Sanger
karen Avery
By: 'Threatened Customer'
Apr 11,2016
4 people found
this helpful
Dishonest, bullies, threatening, unpleasant. Silver tongued devils. All talk, no action - literally. Only concerned about claiming their fee. No regard for customer satisfaction. If they recommend their solicitor 'Bentleys' to you, don't use them! They are lazy, rude, bullies. A good match for Haart....
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Comment on agent fees
Ravir just told me they can charge 3% on the sale when you market with another agent - even after the exclusivity period has ended. Atrocious.
Was this helpful? Yes
By: Threatened Customer
Aug 04, 2016
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Can you believe this guy? No sign of remorse. His reply is five times longer than my initial complaint. If he didn't have anything to hide, he wouldn't be so full of bullshit. Avoid these people. They only care about the £££. ...
Nov 13,2015
Minithumbdown
Ranvir Sanger
karen Avery
By: 'Nuwan'
Nov 13,2015
7 people found
this helpful
We were warned about haart prior to the purchase of our property but we thought otherwise. Mistake!! no one seems to take ownership and did not want to bother about showing the property or to explain to us about what is going on. The so called assistant branch manager showed us the property, but was not bothered to even show it to us following the offer. All in all we would have spent less than an hour examining the property before we bought it. Few days before the exchange we insisted that we s...
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What agent could do to change your mind?
Nothing. Just do their Job. These guys were so bad that it's amazing if they could turn anything around! shocked to see this bad customer service.
Attached Files
Was this helpful? Yes
By: haart Estate Agents
Nov 18, 2015
View all comments (1)
Hi, Sorry to read this - we are aware you have also left this review on another review site. We would like to look into the issues you faced further, so could you please email help@haart.co.uk with the full details (including the property details) so I can investigate? Thank you in advance. Melanie Smith, Customer Relations Manager ...
Jan 30,2013
Minithumbdown
By: 'Amy'
Jan 30,2013
8 people found
this helpful
Absolutely terrible staff- male from sales. Incredibly rude, treat customer like an idiot. Refused to continue conversation when I said we haven\'t get our mortgage arranged and hanged up the phone. Utterly unprofessional and he should be fired. I will never ever go back to Haart at Walthamstow and do not recommend anyone to do so....
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What agent could do to change your mind?
They should just fire all the rude staff.
Attached Files
Was this helpful? Yes
Oct 03,2012
Minithumbdown
TONY GAME
Michael Fenton
By: 'Anita'
Oct 03,2012
13 people found
this helpful
Tony GAME is rude, arrogant and tries to intimidate and bully in his attempt to enforce contracts, even when haart is clearly in the wrong. I rented with haart and moved in just over a week ago, so far it\'s been a terrible experience. The kitchen which I was promised was going to be cleaned when I viewed was filthy when I moved in, this should have been and was a warning sign, but eventually I got a cleaner in to clean the place because I could not stand the state of the place and all the dill...
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Aug 15,2012
Minithumbdown
By: 'dave-o99'
Aug 15,2012
7 people found
this helpful
Do not pay the marketing charge! Haart were useless. They brought round 4 people during the 16 weeks of our contract. When the contract ended they demanded that we pay £150 + VAT as a "Marketing charge". They threatened us with court. I told them basically "bring it on" and quoted the CTCCR. They eventually chickened out and dropped the case. It was nothing more than an attempt to intimidate us. So, do not use Haart to sell your house. If you are already with t...
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Was this helpful? Yes
Sep 10,2011
Minithumbdown
By: 'Sue'
Sep 10,2011
4 people found
this helpful
I bought a property with them and I have found them terrible. They are bullies and in my opinion, nobody should use their services. I bought a property through a developer and there are few mistakes in the house but they are not taking any responsibilities. If you want to buy a house in the area and the person is a developer, think twice!!!!!...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
63% customers were satisfied with fees 40% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £360,000
  • Max: £360,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 0 3 0 3 1 1 1 2
TONY GAME - upload your photo TONY GAME
1 reviews

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Michael Fenton - upload your photo Michael Fenton
1 reviews

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Ranvir Sanger - upload your photo Ranvir Sanger
2 reviews

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karen Avery - upload your photo karen Avery
2 reviews

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James Filtness - upload your photo James Filtness
1 reviews

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Ibrahim  Ogurlu - upload your photo Ibrahim Ogurlu
1 reviews

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