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Haart

130 Union Street Torquay
Devon
TQ2 5QB

01803 200 183
Jun 08,2017
Minithumbup
By:
Jun 08,2017
0 people found
this helpful
Me and my partner bought a house with yourselves last month and going through with the buying process , you guys we're brilliant. We had a certain date we had to move in by and Jenny made sure we met it . So thank you to Jenny and Karl who hellped us through it all. Holly and Dave...
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Comment on agent fees
N/a
Was this helpful? Yes
Feb 17,2017
Minithumbup
By:
Feb 17,2017
0 people found
this helpful
Would like to thank everyone at haart Torquay especially Jenny. Jenny has answered queries very quickly, also keeping me updated continuously. Very quick and smooth service buying a property through haart....
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Was this helpful? Yes
By: Ross
Feb 20, 2017
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Hi Kelly, Thank you for your kind review of our Torquay branch, we're pleased to hear they delivered a quick and smooth service throughout. We will pass this feedback on. Regards Ross ...
Jan 18,2017
Minithumbup
Jenny
By:
Jan 18,2017
0 people found
this helpful
Jenny has been outstanding with the service, can highly recommend her personally. Good communication and never left in the dark...
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Comment on agent fees
Good
Was this helpful? Yes
By: Ross
Jan 18, 2017
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Hi Chris and Paige, Thanks for your kind review of our Torquay branch, we're pleased to hear they provided good communication and overall an outstanding service. We will pass this feedback on. Regards Ross ...
Jan 06,2017
Minithumbup
Jenny
Luke Young
By:
Jan 06,2017
0 people found
this helpful
Would just like to thank Jenny at Haart for all her help in buying a house in Torquay I was having problems with slow solicitors Jenny helped quicken the process by constantly chasing up the solicitors for me. Jenny kept me up to date on a daily basis and was always easy to contact when ever I phoned. Great service would definitely use again....
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Comment on agent fees
N/a
Was this helpful? Yes
By: Ross
Jan 06, 2017
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Hi Mr G Tyler, Thank you for your kind review of our Torquay branch, we're pleased to hear they kept you up to date and that they were easy to get in contact with when you needed it. We will pass this feedback on. Regards Ross ...
Dec 22,2016
Minithumbup
Jenny
By:
Dec 22,2016
0 people found
this helpful
I have been very pleased with the service I received from this agent, especially Jenny. She has endeavoured to speed up the sale of my flat despite the slowness of the solicitors. She has kept me up to date on a regular basis....
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Comment on agent fees
The fees are in keeping with what most other agents are charging.
Was this helpful? Yes
By: Ross
Dec 22, 2016
View all comments (1)
Hi Joy, Thanks for your kind review of our Torquay branch. We're happy to hear you were pleased with the service you received. We will pass this feedback on. Regards Ross ...
Dec 22,2016
Minithumbdown
Jenny
By:
Dec 22,2016
0 people found
this helpful
Second time disappointed in the whole process. NEVER EVER TO DEAL WITH HAART AGAIN. Anyone who needs a reference feel free to call me 07834453748. I will tell you how bad they are. M.S....
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Comment on agent fees
Extremely bad.
Was this helpful? Yes
By: Ross
Dec 28, 2016
View all comments (1)
Hi Mehmet, We're very sorry to hear about your poor experience with our Torquay branch. Please contact our help team at help@haart.co.uk with all the details so we can investigate. Regards Ross ...
Nov 12,2016
Minithumbup
By:
Nov 12,2016
0 people found
this helpful
I cannot praise Jenny and her team highly enough for the way they have all worked tirelessly to help me bring the sale of my flat in Torquay to completion especially Jenny who has been patient and calm in the most trying of circumstances. They have always answered queries quickly and called me back with news (so very important and so often not done) and updated me nearly every day since the property went on the market at the beginning of the year. They have ALL been happy, positive and enc...
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Comment on agent fees
What one would expect to pay
Was this helpful? Yes
By: Ross
Nov 14, 2016
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Hi Jane, Thank you for your kind review of our Torquay branch. We're pleased to hear they delivered a positive and effective service. We will pass this feedback on. Regards Ross ...
Nov 09,2016
Minithumbup
Luke Young
Jenny
By:
Nov 09,2016
0 people found
this helpful
We sold our 4 bed semi with Haarts last Oct. we were at first a little dubious that they would sell it at the price they said they could get as they were higher than other Estate Agents, however; to our delight the house sold very quickly at the price they said it would. The team under Jenny's leadership worked tirelessly to get people through the door- special mention to Luke who was a great ambassador for the company and to Alice. They were always on time, well presented, mannerly, polite and ...
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Comment on agent fees
If you pay peanuts you get monkeys! Haart were not the cheapest or most expensive but you can trust them to shift the house at the right price.
Was this helpful? Yes
By: Ross
Nov 11, 2016
View all comments (1)
Hi Bill, Thank you for your kind review of our Torquay branch. We're pleased to hear they delivered a quick and effective service. We will pass this feedback on. Regards Ross ...
Oct 31,2016
Minithumbup
Jenny
Karl
By:
Oct 31,2016
0 people found
this helpful
Big thankyou to all the staff at Haart who work tirelessly to get us through our move we are eternally thankful...
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Comment on agent fees
Good job done by all
Was this helpful? Yes
By: Ross
Nov 01, 2016
View all comments (1)
Hi Jackie and Michael, Thank you for your kind review of our Torquay branch. We're glad they worked tirelessly to get you through your move. We will pass this feedback on. Regards Ross ...
Feb 12,2015
Minithumbup
Luke Young
Claire
By:
Feb 12,2015
0 people found
this helpful
The estate agents at Haart Torbay (specifically Luke and Claire) went the extra mile to ensure the smooth purchase of our property. We were frequently updated on progress, any issues and always kept in the loop. During our purchase we came across issues, however no question or matter was too small for Haart - no phone call was left unreturned, no email was left unanswered and we felt like valued customers. Our sale unfortunately fell through twice but Haart helped us both times; giving us adv...
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Was this helpful? Yes
By: Customer Relations Manager
Feb 19, 2015
View all comments (1)
Dear SeymourThomas Thank you for your lovely review. We are really pleased to hear about your experience with us and about the good service you received from Luke, Claire and the team at haart Torbay. We hope you are happy in your new home and wish you all the best for the future! Melanie Smith Customer Relations Manager ...
Jul 14,2014
Minithumbdown
By:
Jul 14,2014
1 people found
this helpful
We viewed a property with Haart Torquay and decided that of the 5 we had seen that day, it was our favourite, although we had a couple of queries. Throughout our dealings with the agents, however, they repeatedly failed to reply to our telephone calls, or return calls when they promised to do so, and we had no evidence that they actually put our queries to the landlady, which they had promised to do. In the end we went with another agency, since we decided that if this is the way they treat pros...
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Was this helpful? Yes
Nov 15,2012
Minithumbdown
By:
Nov 15,2012
3 people found
this helpful
By far and away the worse treatment from a letting agents I have experienced in over 10 years After viewing a property and authorising payment of £200 holding deposit the agent then informed me of a minimum guarantors income of £20,000 which had not been previously mentioned. In conversation the following day the same agent recalculated the Guarantors fee for £2,500 more than the previous day, making it £22,500. He also told me that if the guarantor fails to meet the r...
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What agent could do to change your mind?
see what is said in the review section. Basically made me aware of all accurate fees and requirements before encouraging me to sign any agreement.
Attached Files
Was this helpful? Yes
Jul 03,2012
Minithumbup
Jodie
By:
Jul 03,2012
0 people found
this helpful
I called the Torquay office this morning to discuss renting out my property. I was put through to Jodie who was informative and friendly and after a morning of speaking to other agents who were not friendly, imformative or as enthusiastic as Jodie it really was a breath of fresh air!...
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Was this helpful? Yes
Feb 06,2012
Minithumbdown
By:
Feb 06,2012
7 people found
this helpful
This letting agent is underhanded and incompetent.I strictley informed them upon me signing the contract the deposit and the 6 months rent the tenants where paying up front had to be paid into my account,this they agreed,on the day i went into sign the contract i was informed they where ready to send the money into my account but they would need me to sign the contract first,i was unsure about this but i had no reason to think they would pull such a fast one,so i signed,as soon as i had finished...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 70% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £73,000
  • Max: £206,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 1 0 0 5 0 4 1 0 2
Jodie  - upload your photo Jodie
1 reviews

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Luke Young - upload your photo Luke Young
3 reviews

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Claire  - upload your photo Claire
1 reviews

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Jenny  - upload your photo Jenny
6 reviews

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Karl  - upload your photo Karl
1 reviews

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Awards won by Haart, Torquay TQ2 5QB

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