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    Chris
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    Jordan
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    Michael Donnelly
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    sophie lowe
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    james sales
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    Katie Jenkins
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    Daniel jones
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    Daniel jones
No description for branch.
Haart

32-34 High Street Sutton
Greater London
SM1 1HF

020 8773 4412

Oct 23,2016
Minithumbup
By:
Oct 23,2016
0 people found
this helpful
Quite impressed by the service I get from the Sutton team led by Sophie. -Their attention to detail and explicit emails always makes things easier to understand and follow-up correspondences a mere formality. I truly enjoy working with them....
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Comment on agent fees
GOOD
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By: Ross
Oct 25, 2016
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Hi Joseph, We're pleased to hear the Sutton branch provided you with an impressive service. We will pass this feedback on. Regards Ross....
Oct 18,2016
Minithumbup
By:
Oct 18,2016
0 people found
this helpful
Sophie was really helpful. She did everything she could to help me find what i was looking for and even more....
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Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
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Katie was polite, professional and friendly. She seemed to take a real interest, in finding me the perfect property. Because of this, I would highly recommend Haart Sutton, to anyone looking to rent a property in this area....
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By: Ross
Oct 10, 2016
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Hi Natalie, Thanks for your review of our Sutton branch. We're pleased to hear they provided a polite, professional and friendly service. We will pass this feedback on. Regards Ross....
Oct 04,2016
Minithumbup
By:
Oct 04,2016
0 people found
this helpful
great guys, they were helpful and made the process very easy for me. i haven't used an agent before but i will do from now on...
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Comment on agent fees
worth the money
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By: Ross
Oct 04, 2016
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Hi Sam, Thanks for you kind review of our Sutton branch. We're pleased to hear they provided a helpful and easy process throughout. We will pass this feedback on. Regards Ross....
Jun 17,2016
Minithumbup
By:
Jun 17,2016
0 people found
this helpful
Since the start of my journey with Haart I have been nothing short of impressed. They arrived to the valuation on time and when I expressed this was my first time selling Haart of Sutton have been there with advise on each step of the way. I've found their communication excellent when I had a problem or a question and their office is always alive and always happy to help. Great agent...
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Dec 23,2015
Minithumbdown
By:
Dec 23,2015
1 people found
this helpful
Unprofessional is not a strong enough word. They show a total disconsideration for their customers. They don't even know the details of the property they are trying to sell, giving whatever answers they think should be fine. We asked for 2 weeks for a proper viewing. They didn't reply to our emails and didn't return any of our calls. Every time we called somebody else answered and had no idea of the sale. This is total lack of respect. Eventually, after 2 weeks, we got a response, actually a ...
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By: Ross
Jan 13, 2016
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Hi there, We're sorry to hear about this! Could you please forward all the details to help@haart.co.uk and we can look into this for you. Regards, Ross....
Oct 12,2015
Minithumbdown
By:
Oct 12,2015
1 people found
this helpful
Haart's property management dept is abysmal. I endured endless aggravation trying to get issues resolved. Two months to replace a dishwasher; a month to replace a washer/dryer; six months of ongoing boiler issues. All due to Haart failing to respond to contractors assigned to carry out the repairs with costs to complete largely ignored. Absolutely dismal!! When it came time to work through the return of my deposit, the integrity by which they worked through it was atrocious. It took them 6 wee...
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What agent could do to change your mind?
Zero value paid!! Should have researched them before letting a property through them.
Comment on agent fees
Zero value paid!! Should have researched them before letting a property through them.
Was this helpful? Yes
By: haart Estate Agents
Nov 10, 2015
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Hi, We are really sorry to read this review and the problems you have faced. Were these problems resolved with our customer relations team? If not, I would like to investigate this further. Please could you contact us at help@haart.co.uk so we can look in to this. Many thanks, Melanie Smith Customer Relations Manager....
Aug 31,2014
Minithumbup
By:
Aug 31,2014
0 people found
this helpful
Michael Donnelly was helpful, friendly, and with his associate Jordan, kept me well informed throughout the sales transactions. I would also like to mention the way that you managed my property whilst renting it out, for the last nine years, which concerns all of the management staff in conducting the queries and problems involved with the tenant, i.e. breaking down of washing machine, problems with the boiler etc. All were managed in a very efficient and professional manner, and I would l...
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Comment on agent fees
Considered them higher than expected, bearing in mind that you are acting for me as sole Agents. I was quoted at ‚£6,600, and I did not realise this was excluding VAT.
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By: Customer Relations Manager
Sep 17, 2014
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Thank you very much for taking the time to write this review. We are really pleased to hear about your experience over the years and to hear about the service you have received from our branch. All the best, Melanie Smith, Customer Relations Manager....
Oct 26,2011
Minithumbup
By:
Oct 26,2011
0 people found
this helpful
I was extremely pleased with HAART lettings Sutton. I was having problems with my previous lettings agent who are second to useless. I was looking on the internet and had noticed that HAART were letting out property's fairly quickly. I phoned them up and spoke with Chris, he came around that very day and offered me a good rate and seemed polite and professional. I explained that I had paid a year upfront before with another agent and had got a really bad service. He told me that they would coll...
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By: Customer Relations Manager
Dec 01, 2011
View all comments (2)
Dear Mr Marsh. Thank you for your lovely comments which I will ensure that the branch see, and their Divisional Director.....
Areas covered
  • SM1
  • SM2
  • SM3
  • SM4
  • SM5
  • SM6
  • SM7
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £320,000
  • Max: £320,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 2 1 2 0 0 1 0 0
Chris  - upload your photo Chris
1 reviews

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Jordan  - upload your photo Jordan
1 reviews

About Jordan No description set View full profile
Michael Donnelly - upload your photo Michael Donnelly
1 reviews

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sophie lowe - upload your photo sophie lowe
4 reviews

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james sales - upload your photo james sales
1 reviews

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Katie Jenkins - upload your photo Katie Jenkins
1 reviews

About Katie No description set View full profile
Daniel jones - upload your photo Daniel jones
0 reviews

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Daniel jones - upload your photo Daniel jones
0 reviews

About Daniel No description set View full profile

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Fees

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Last updated at 9:13 AM 05/10/2016 by Daniel Jones

Complaints Procedure

No procedure set.
Last updated at 9:13 AM 05/10/2016 by Daniel Jones

Awards won by Haart, Sutton SM1 1HF

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