haart
Peterborough, PE1
3.6/5, 5 reviews
60% recommended
100% lettings valuation accuracy
75% lettings fee satisfaction
No company information

Opening Hours
Address

haart
32 Cowgate
Peterborough
Cambridgeshire
PE1 1NA
01733 346558

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 75% £550 £1,095
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 1 0 1 1 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“Selling property...”

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Nov 30,2018
Minithumbup
By: 'Sue jackson'
Nov 30,2018
0 people found
this helpful
Luke came and added property to portfolio and James west was in charge of selling. I couldn't believe it when he sold my property within 2weeks. I think all the staff involved in that office do their job really well and are dedicated to serving ...
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Comment on agent fees
You always have to pay for good service
Was this helpful? Yes

“I question the reasonableness of the rental agreement they issue, ......”

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Mar 27,2015
Minithumbdown
By: 'D'
Mar 27,2015
2 people found
this helpful
I question the reasonableness of the rental agreement they issue, which if often referred to if you have an out of office issue. Andy out of hours or weekend issues with your property cannot be adequately addressed. Their complaints handling process is slow; infact they ...
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What agent could do to change your mind?
Thus far my views are not valued by Haart; so nothing.
Attached Filesnbsp;
Was this helpful? Yes
By: Customer Relations Manager
Apr 14, 2015
View all comments (1)
Hello I'm sorry to hear about this. Please email help@haart.co.uk so we can look into this. Many thanks Melanie Smith Customer Relations Manager ...

“Kevin came round when he said and on time, which ......”

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Feb 06,2015
Minithumbup
By: 'Aaron'
Feb 06,2015
0 people found
this helpful
Kevin came round when he said and on time, which was very important to me. Said he would be able to let out, in time scale I was happy with. Had a little problem I needed answers for and kevin and ben put me right ...
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Was this helpful? Yes
By: Customer Relations Manager
Feb 19, 2015
View all comments (1)
Dear Aaron Thanks for your review, we're really pleased to hear about your experience with our Peterborough branch. All the best for the future! Melanie Smith Customer Relations Manager ...

“When wanting to let our property we had several estate ......”

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Nov 20,2014
Minithumbup
By: 'Ian'
Nov 20,2014
0 people found
this helpful
When wanting to let our property we had several estate agents come to see it before we chose one. We found Kevin Cooper from the Peterborough Haart's office to be the most informative, honest and straight talking of them all. Where as the others did ...
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Was this helpful? Yes
By: Customer Relations Manager
Nov 24, 2014
View all comments (1)
Dear Ian, Thank you for your review. We are really pleased to hear about your experience with us and the service you received from Kevin. All the best Melanie Smith Customer Relations Manager ...

“"*" AVOID this company and especially this branch! The lowest level ......”

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Jun 09,2014
Minithumbdown
By: 'Landlord'
Jun 09,2014
0 people found
this helpful
"*" AVOID this company and especially this branch! The lowest level of customer service I have ever encountered, not counting they are the most expensive. The branch manager responds to emails and complaints 2 weeks later and does not understand the concept of professionalism. I only used ...
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Was this helpful? Yes
By: Customer Relations Manager
Jun 09, 2014
View all comments (1)
Dear customer, We are really sorry to hear about your experience and the service you received. I have notified our Customer Care team but it would be really useful if you could email customercare@haart.co.uk with your full name and property details so we can find you on the system and so we can contact you directly to discuss this issue. We would like the opportunity to look in to this for you and to find a resolution. Many thanks, Melanie Smith, Customer Relations Manager ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by haart, Peterborough PE1 1NA


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