haart
Norwich, NR2
3/5, 12 reviews
50% recommended
67% lettings valuation accuracy
25% lettings fee satisfaction
If you are looking to sell or buy a property, haart estate agents in Norwich can help you achieve the property outcome you want.Our expert local knowledge of the area means we can ensure sellers achieve the right price for their property. Our buyers, meanwhile, can access a range ... show more If you are looking to sell or buy a property, haart estate agents in Norwich can help you achieve the property outcome you want.

Our expert local knowledge of the area means we can ensure sellers achieve the right price for their property. Our buyers, meanwhile, can access a range of properties from Norwich and suburbs including Costessey, Sprowston, Hellesdon and Taverham including market towns and villages toward the coast and south of the county.
We have an extensive range of properties for sale including detached homes to semis, bungalows, terraced houses and flats. Take advantage of our one-stop shop of mortgage, conveyancing and survey advice, too.
All our properties are marketed through our own haart website as well as the popular property websites OnTheMarket.com and Rightmove.co.uk; additionally we use traditional newspaper advertising, social media and email campaigns to ensure the right buyers see the right properties.
We are contactable seven days a week from 8am to 10pm.

Opening Hours
Address

haart
18 Queen Street
Norwich
Norfolk
NR2 4SQ
01603 761600

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 67% 25% £525 £725
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 2 1 1 4 1 1 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“I would like to thank Paul Cobb for his great......”

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Aug 21,2019
Minithumbup
By: 'Patricia da Conceicao'
Aug 21,2019
0 people found
this helpful
I would like to thank Paul Cobb for his great input in selling my property. An extremely well mannered, informative and fun to be with guy who really knows his stuff. So much so that my house has been sold. Can totally confide in him ...
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“Erin McGregor...”

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Jun 12,2019
Minithumbup
By: 'Mark from Nottingham'
Jun 12,2019
0 people found
this helpful
We would like to thank Erin McGregor for all her help with my proposed move to Norwich. She has kept us informed at every step during our move and has always been very polite and professional. If you are fortunate enough to have her deal ...
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“Open House Saturday, full asking price Monday...”

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Apr 30,2019
Minithumbup
By: 'Al'
Apr 30,2019
0 people found
this helpful
Really well presented pictures. All of the staff I dealt with knew exactly what was going on and had clearly done their homework. Open house on the Saturday. Despite the most awful weather in months full asking price was offered chain and mortgage free first ...
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Comment on agent fees
Not cheap, but to be fair I they've properly earned it.
Was this helpful? Yes

“Too much to say !!!!! Awful...”

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Mar 23,2019
Minithumbdown
By: '...'
Mar 23,2019
1 people found
this helpful
I don't really know where to begin ! First thing we didn't get keys when told we would and had to be old of the current property ASAP so this caused problems. We also got over charged after bring it up they did refund When we ...
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Comment on agent fees
Seem good and cheap but after you move in and have issues like these then u juat wish u paid more elsewhere and got a better experience
Was this helpful? Yes

“Not good enough...”

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Mar 18,2019
Minithumbdown
By: 'Darren Abbs'
Mar 18,2019
0 people found
this helpful
Everything began well, friendly service and it seemed to be going smoothly. However, things changed when the chain took longer to complete than expected. Members of staff were rude, the buyer was prioritised over us (the seller), and pressure was put on us to move ...
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Comment on agent fees
We didn't have to pay anything, thank goodness, but their quote was twice what we ended up paying
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“Great service...”

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Mar 07,2019
Minithumbup
By: 'Amanda F'
Mar 07,2019
0 people found
this helpful
Samuel Patrick at Haarts, Norwich, has been very helpful and instrumental in the sale of our property. Not only has he, along with his team, found us great buyers but he has kept us informed and updated along the way. Nothing has been too much ...
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Comment on agent fees
Fees are competitive and acceptable.
Was this helpful? Yes

“Absolutely useless...”

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Jan 27,2019
Minithumbdown
By: 'Nikki'
Jan 27,2019
2 people found
this helpful
Absolutely useless, can't answer the phone, can't ring back, unreasonable terms and conditions, rude and unprofessional, had to go to the ombudsman. Do not use this company...
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Comment on agent fees
Appalling. They tie you up for 4 months worth of rent. Ie £500 pm, they want £2000 in fees before you can leave, be very careful.
Was this helpful? Yes

“Excellent Service...”

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Dec 20,2018
Minithumbup
By: 'Chris'
Dec 20,2018
0 people found
this helpful
We were experiencing difficulties obtaining information from our current letting agents. Emily Spall-Hanson was able to step in and resolve this efficiently & effectively for us. Communication from her during the process was excellent and put us at ease, especially as we were moving over the ...
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Comment on agent fees
I would recommend the agent based on the service received. The fees are a little high. You can't choose the agent though, only the property.
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“Do not use if you are a student. Look elsewhere. ......”

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Aug 23,2017
Minithumbdown
By: 'Aaikh'
Aug 23,2017
4 people found
this helpful
Do not use if you are a student. Look elsewhere. Four friends and I were looking for a student house to rent for the next academic year, and after seeing an ad on Rightmove, we found a house we liked with Haart. The viewing was ...
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By: Tracey Fisher
Aug 24, 2017
View all comments (1)
Hi Aaikh, I am very sorry to hear that you are disappointed with your experience of Lettings, however you have posted your comments on the Estate Agency Residential Sales webpage so unfortunately I am unable to respond to your comments.I have forwarded your concerns to the relevant branch. ...

“Contracts were exchanged on 30/10/14 on an investment property I have ......”

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Nov 01,2014
Minithumbup
By: 'PennyM'
Nov 01,2014
0 people found
this helpful
Contracts were exchanged on 30/10/14 on an investment property I have been trying to sell since June 2014. Throughout this process, Danielle Curtis (Norwich Golden Triangle) has been superb! Initially, I had tenants and only wanted investors and no advertising. An offer was obtained at the asking ...
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Was this helpful? Yes
By: Customer Relations Manager
Nov 24, 2014
View all comments (1)
Hi Penny, Thank you for your review, we are really pleased to hear about your experience and the service you received. I will make sure your comments regarding the letters is passed on. Many thanks Melanie Smith Customer Relations Manager ...

“We are a military family and posted overseas. Because of ......”

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Aug 10,2014
Minithumbdown
By: 'Lisa'
Aug 10,2014
3 people found
this helpful
We are a military family and posted overseas. Because of the difference in time it makes it terribly difficult to communicate so when we do it's imperative that we trust that business will be taken care of. We rely on HAART to look out for ...
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Was this helpful? Yes
By: Customer Relations Manager
Aug 12, 2014
View all comments (3)
Dear Lisa, We are really sorry to hear about your experience. Please could you email us the details (including property details) so we can look in to this and rectify the situation: customercare@haart.co.uk. Many thanks, Melanie Smith, Customer Relations Manager. ...

“I do not understand why there are properties available for ......”

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Jan 29,2014
Minithumbdown
By: 'jhene'
Jan 29,2014
2 people found
this helpful
I do not understand why there are properties available for let in Norwich, and yet they go ahead to say they are not available.All because the person interested in renting the property is a student.I find this very offensive and something should be ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:29 PM 24/08/2017 by Tracey Fisher

Awards won by haart, Norwich NR2 4SQ


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