Haart - Lincoln, LN2

15 reviews 3.7/5 rating
  • 70% valuation accuracy
  • 73% recommend
  • 92% fee satisfaction
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    David Stokes
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    Saffron Bourke
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    Stephine wright
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    Sarah Hammond
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    Douglas Hammond
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    Graig Giles
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    Graig Giles
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    Shane
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    Christie Spafford
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    Ryan
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    Daryl Chappell
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    Victoria
No description available.
Haart

37 Silver Street Lincoln
Lincolnshire
LN2 1EH

0 1552 510 088
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Jun 19,2017
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Saffron Bourke
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Christie Spafford
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Jun 19,2017
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Great service on house sale. Having been into several local agencies, I took a dual agency approach with Haart & one other. Haart had clients at the property within a day, the other agent appeared to take almost 2 weeks to start work. Heart seem a little 'pushy / salesy', but they get the job done. I've bought through this branch as well, and they certainly push to get the sale completed on time. Some people may be a bit uncomfortable with this, but whether I'm buying or selling, I want to k...
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Comment on agent fees
Agent fee was in-line with others locally.
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Jun 05,2017
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Jun 05,2017
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Wehad been trying to sell our house for 18 months with no luck. We moved to Haart, our third agent, and the difference in attitude and activity was immediate. Haart are always contactable, always friendly and helpful and they got straight on it. They had a dedicated guy, Douglas, who was always available to do viewings. Within 2 months we had the offer we wanted, which we had thought was a 'no chance'. I cannot recommend the Lincoln branch enough. They are not the usual 'all-talk and promises' b...
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Comment on agent fees
Fees at 1.6% were well worth it; you can get marginally less, but you'll get a lot less for your money.
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May 20,2017
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Saffron Bourke
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Christie Spafford
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May 20,2017
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Thank you for all your help at this stressful time , Christine Stafford was very informative with all the marketing of my property, and saffron Bourke was a big help with getting all the paperwork moving she answered all my question and was a big help ....
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It is more expensive but very good .
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Mar 23,2017
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Victoria
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Sarah Hammond
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Mar 23,2017
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Thanks to Victoria, sarah ,Stephanie and others in the team for their dedication in getting a sale on my property. I am very pleased with their service and how they played a part in a smooth operation.I would certainly reccomend them to anyone looking to sale....
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Comment on agent fees
Fees ? Unavoidable ! reasonable compared to their competitors ! Always good to be able to pay less of course !........
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By: Ross
Mar 24, 2017
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Hi Ann, Thank you for your kind review of our Lincoln branch, we're happy to hear they made the sale process as smooth as possible and that overall you were pleased with their service. We will pass this feedback on. Regards Ross ...
Mar 07,2017
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Daryl Chappell
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Christie Spafford
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Mar 07,2017
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Exceptional service from Daryl Chappell and the Lincoln HAART Office team - Top class negotiations with multiple potential clients. We are selling other properties soon and will be in contact with HAART Lincoln in due course....
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Comment on agent fees
Not applicable as private offer came through from a non estate agent route however HAART were excellent in their promotions of our property irrespective the sale went private not through any agent.
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By: Ross
Mar 07, 2017
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Hi Eran Bauer, Thank you for your kind review of our Lincoln branch. We're pleased to hear you received exceptional service from the team and that they delivered top class negotiations. We will pass this feedback on. Regards Ross ...
Jan 27,2017
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Ryan
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Saffron Bourke
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Jan 27,2017
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Attentive good communication sold my property quickly based on excellent marketing. Received good advice and the best options to sell my property from the outset. Thanks Peter...
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Comment on agent fees
Average
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By: Ross
Jan 27, 2017
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Hi Peter, Thank you for your kind review of our Lincoln branch. We're pleased to hear they were attentive and provided good communication throughout. We will pass this feedback on. Regards Ross ...
Jan 20,2017
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Christie Spafford
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Jan 20,2017
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We have recently sold with Haart in Lincoln and the service from Christie was second to none. The communication from Christie was excellent and we would use Haart again. This review would have scored five stars but only due to some initial hiccups which were resolved. Thank you Christie....
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Comment on agent fees
Very reasonable
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By: Ross
Jan 20, 2017
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Hi The Bradleys, Thanks for your kind review of our Lincoln branch. We're pleased to hear the service you received was second to none. We will pass this feedback on. Regards Ross ...
Jan 14,2017
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Shane
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Jan 14,2017
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Very professional and helpful. As first time buyers, we were unaware what to expect and lost at times but they were willing to help every step of the way. Even working throughout the Christmas holidays at home to help us get our home. Thanks very much to all the staff especially Christie....
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By: Ross
Jan 16, 2017
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Hi SR and HH, Thanks for your kind review of our Lincoln branch. We're pleased to hear they were professional and helpful, and that they were willing to help every step of the way. We will pass this feedback on. Regards Ross ...
Nov 22,2016
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Graig Giles
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Nov 22,2016
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Great local knowledge, with great interpersonal skills which made us feel relaxed and looked after. Very approchable and always happy to help...
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Comment on agent fees
Good
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By: Ross
Nov 23, 2016
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Hi Royal, Thank you for your kind review of our Lincoln branch. We're pleased to hear they provided great local knowledge, great interpersonal skills and that you were well looked after. We will pass this feedback on to the branch. Regards Ross ...
Nov 02,2016
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Stephine wright
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Saffron Bourke
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Nov 02,2016
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Asked Haart to market my property for a relatively quick sale, after numerous viewings but no offer advised to lower the asking price (which I already new) Subsequent offer came in and now sstc Must say Saffron and Stephine have been professional, hard working behind the scenes, polite and courteous ensuring the sale progresses smoothly along the way Many thanks to all at Haart...
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Comment on agent fees
Average
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By: Ross
Nov 02, 2016
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Hi GK, Thank you for your positive review of our Lincoln branch. We're pleased to hear they provided a relatively quick sale. We will pass this feedback on. Regards Ross ...
Oct 27,2016
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Stephine wright
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Oct 27,2016
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I have recently purchased a property and dealt with a lady called Stephine wright, she has been excellent through out the whole process, even work round us to view the property on her way home from work. Great service!...
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By: Ross
Oct 27, 2016
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Hi Patraic, Thank you very much for your kind review of our Lincoln branch. We're glad they provided you with a great service throughout. We will pass this feedback on. Regards Ross ...
Sep 15,2016
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Sep 15,2016
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The Lincoln marketing team that signed us up promised so much but the branch failed to deliver. The mistakes made in respect of property details were prolific and sometimes atrocious. The communication was dire and viewings few and far between. With no sale, the only course of action they advised was to lower price when it was never given as a reason for failing to sell. We have since had the property revalued by two other agents and the valuation remains the same so the only reason for not sell...
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Comment on agent fees
Average for the area.
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By: Ross
Sep 19, 2016
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Hi Mr Callaghan, We're very sorry to hear about the poor experience you received, however this complaint is for the Lincoln Lettings branch, not the EA branch of Lincoln. Regards Ross ...
May 24,2016
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May 24,2016
2 people found
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I was gazumped Haart showed me a property I really liked and I decided to make an offer there and then. Haart's agent showing me around encouraged me to increase my offer to make it a "done deal", which I did. I verbally made the offer to the vendor with Haart's agent present. My offer was accepted. I was asked to go to Haart's office to present ID etc. No sooner had I done so that I found out I was gazumped, a higher offer had been accepted after mine had been accepted. Haart al...
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Oct 31,2013
Minithumbdown
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Oct 31,2013
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When moving into our house there had been no attempt to clean since the last tenant. There was a flea infestation and inch thick cat hair covering the property. Getting this first problem solved has been the same as all problems since. In order to get heart to correct a maintenance issue you should expect to have to ring on at least 3 separate occasions and never get a call back when you have been told many times that you will. Whether it\'s head office or the local branch, they make it as diffi...
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What agent could do to change your mind?
Employ new staff, create a new work ethic.
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Nov 28,2012
Minithumbdown
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David Stokes
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Nov 28,2012
9 people found
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DO NOT USE HAART IN LINCOLN. I stupidly trusted these sharks to \'manage\' my property. Big mistake. I dont think this agent would know the word management if it bit them on the behind. Ive sent multiple emails to the manager Giles and another person called david in Colchester (because the property \'management\' team arent actually based in Lincoln - something they fail to inform you of when first marketing the property which I feel is deliberately deceptive) and none of my emails have receive...
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Areas covered
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
92% customers were satisfied with fees 70% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £93,000
  • Max: £167,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 1 1 1 7 1 2 0 0 1
David Stokes - upload your photo David Stokes
 1 reviews

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Saffron Bourke - upload your photo Saffron Bourke
 4 reviews

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Stephine wright - upload your photo Stephine wright
 2 reviews

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Sarah Hammond - upload your photo Sarah Hammond
 1 reviews

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Douglas Hammond - upload your photo Douglas Hammond
 0 reviews

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Graig Giles - upload your photo Graig Giles
 0 reviews

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Graig Giles - upload your photo Graig Giles
 1 reviews

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Shane - upload your photo Shane
1 reviews

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Christie Spafford - upload your photo Christie Spafford
 4 reviews

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Ryan - upload your photo Ryan
1 reviews

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Daryl Chappell - upload your photo Daryl Chappell
 1 reviews

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Victoria - upload your photo Victoria
1 reviews

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Awards won by Haart, Lincoln LN2 1EH

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Opening hours


  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed

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