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    Holly Carnill
No description available.
Haart

34a High Street Hucknall
Nottinghamshire
NG15 7HG

01159 633371

Feb 18,2015
Minithumbup
By:
Feb 18,2015
0 people found
this helpful
Holly dealt with pre offer and Maria dealt with post offer. Both were extremely helpful and pleasant. There were a few technical delays caused by buyers but all were solved and sale now complete....
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By: Customer Relations Manager
Feb 19, 2015
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Dear Iain Thank you for your review. We're delighted to hear about your experience and the good service you received from Holly and Maria. All the best for the future! Melanie Smith Customer Relations Manager....
Aug 01,2014
Minithumbdown
By:
Aug 01,2014
0 people found
this helpful
Absolutely terrible! Poor from start to finish. The only good bit was bullish.t I was given on the initial meeting. Haart failed on every part. * knocked 25k off the price of our property on rightmost due to their incompetent staff. * failed to market my property over the easter break as arranged, again, due to incompetent staff. * failed to return 90% of my calls. * promised to take viewings around my property but never did. Always too busy. * and worst of all, bumped into someo...
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By: Customer Relations Manager
Aug 01, 2014
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Dear Woz, We are really sorry to hear about your experience and the issues that occurred. Please could you email the details (including your property details and full name) to customercare@haart.co.uk so we can investigate this. Customer service is important to us and we would like the opportunity to look in to this for you. Many thanks, Melanie Smith, Customer Relations Manager.....
Feb 06,2014
Minithumbdown
By:
Feb 06,2014
2 people found
this helpful
I put my property on to sell with Haarts. They omitted to mention the 20 week tie-in on the selling agreement (next time I will read the small print before I sign anything!) and didn\'t give me a copy of the terms and conditions either. My tenants who were still living in the property said that the Haarts staff were rude when they came to value the property and show people round. And to cap it all - now that I have decided to take the property off the market with them, they are now telling me th...
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Jun 06,2013
Minithumbdown
By:
Jun 06,2013
6 people found
this helpful
Absolute terrible mistake with signing a 20week selling agreement with the haart hucknall branch!!! Strongly advised you look elsewhere! 1. Poor communication - no feedback from viewings unless chased 2. Unhelpful staff - nobody able to help with enquiries 3. Over valued our property 4. Told us to unaccept a reasonable offer in order to gain more which the surveyor did not agree with, this lead to the collapse of the sale due to poor negotiating and poor communication!!! Then we were told...
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Apr 24,2013
Minithumbdown
By:
Apr 24,2013
4 people found
this helpful
I would not recommend Haart to anyone after the service I received. I sold a shared ownership property with them and they were terrible. They let me down on many occasions and I received minimal contact. They blamed me for things that were out of my control and did not pass over correct information. My soliciter and they buyers soliciter did not get the correct information sent over and I got the blame. They lied about making phone calls to them and myself and when I questioned this they said th...
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What agent could do to change your mind?
More contact, being truthful. Getting there information correct and passing it over to the relevant party ASAP
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £70,000
  • Max: £325,000

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Holly Carnill - upload your photo Holly Carnill
1 reviews

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