100% lettings valuation accuracy
83% lettings fee satisfaction
No company information
Latest Reviews
27th Jun 2023
reviewed by 'Alexander'
3rd Dec 2022
reviewed by 'Tayyaba'
6th Jul 2022
reviewed by 'Mabel'
2nd Feb 2022
reviewed by 'Mohamed'
29th Nov 2021
reviewed by 'Sallyann & Dave'
26th Aug 2021
reviewed by 'iulia'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 83% | £500 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 2 | 2 | 3 | 1 | 1 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Jun 27,2023
Jun 27,2023
0
people found
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They are a total shamble incompetent and only concerned about getting commission. They care little or nothing about struggling tenants who are putting up with an erratic and mentally self entitled tenant who they claim past their veting process with flying colours. I went into ...
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Jun 30, 2023
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Dear Alexander, we have searched our records and cannot identify you as a client of ours. ...
Dec 03,2022
Dec 03,2022
0
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My experience was great with the agency and the agent that helped us . Claire page was very cooperative even after the contract was signed. Helped us with the moving in ....
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Jul 06,2022
Jul 06,2022
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Dear Claire Page,
Thank you again and again, Claire for all your support, and swift attention to our tenancy needs. You have just made our tenancy renewal so easy and stress-free!
Thank U
Mabel....
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Feb 02,2022
Feb 02,2022
2
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The worst agency ever. I signed a contract with them on April. After a month the boiler stopped working n didn't have a hot water for three months. I called them they said we only take the rent. Once I stopped paying the rent the ...
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Sep 12, 2022
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So Haart were only employed by the landlord for rent collection and to initially find a tenant. So all of your issues should be directed to the landlord and not the agent. A rather misleading review. ...
Nov 29,2021
Nov 29,2021
0
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My husband and I can't thank Haart's Estate Agent Derby enough for all their work and fantastic communications during the selling of our home. Special 'thanks' must go to Jessica Nicholls as she was our main contact and she was just superb. Whenever there were ...
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Aug 26,2021
Aug 26,2021
1
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We would like to thank Adriana Gerlach for being fantastic!
This beautiful, smart and professional lady has helped us with absolutely anything we asked for. She explained everything clearly and has been very honest with us from the start. Her warm and pleasant personality made ...
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Aug 13,2021
Aug 13,2021
1
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Poor service, act on behalf of buyer not seller who pays the bill, not worth the money they are charging...
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Feb 20,2021
Feb 20,2021
0
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I chose to use Haart to sell our family home as the reviews were very very good and I haven’t been disappointed so far. My first meeting with Francesca was lovely and she put me at ease and took control straight away, I felt ...
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Sep 15,2020
Sep 15,2020
1
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We used haart in Derby to manage our rented property from November 2019
Due to lack of communication and not being able to speak to anybody and also not having any phone calls returned we gave them notice to pull out of the contract which happened ...
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May 07,2019
May 07,2019
1
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I traveled from East Anglia to Derby to view several properties and had made an appointment to view a property with Haarts confirmed by email. Nobody was there at the appointed time. On telephoning a man in the office suggested that I ring the doorbell! ...
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Apr 20,2018
Apr 20,2018
1
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After a call from the Derby office earlier this week I arranged to have my house valued at 4.00 pm Friday 20.4.18. At 4.25 there was no sign of any valuer so I rang to cancel the viewing. After 10 minutes we received a call from Haart stating they ...
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Apr 23,2017
Apr 23,2017
0
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A big thank you to Lauren Baylis for her help and guidance following my recent mortgage changes. Lauren explained everything to me and her help and experience has been fantastic. Lauren has made me feel confident with the changes going over and above to help ...
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Comment on agent fees
Good
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Apr 26, 2017
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Hi Lisa,
We're very happy to hear about your fantastic experience with our Derby branch, we will pass this feedback on.
Regards
Ross ...
Dec 09,2014
Dec 09,2014
0
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I was very happy with the service provided by Haart Estate Agents in selling a house in Derby. Not only were they able to locate a buyer quickly but were able to provide support through the price negociation stage....
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Comment on agent fees
Valuation was consistent with other agents as were the fees.
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Dec 12, 2014
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Hi Steve
Thank you for your review. We're really pleased to hear about the service you received and your experience with us.
All the best for the future!
Melanie Smith
Customer Relations Manager ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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