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    Ricky Bashford
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    Maxine Kubik
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    Arran leggett
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    benjamin ballard
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    Ria Dickerson
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    Sylwia Dziado
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    Reece Bage
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    Jordan Taylor
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    Yvonne Peachey
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    Adam Collier
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    Antony Slade
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    Anthony Slade
No description available.
Haart

121 South End Croydon
Greater London
CR0 1BJ


Nov 24,2016
Minithumbup
By:
Nov 24,2016
0 people found
this helpful
We would like to highly recommend Haart for their professional and helpful service. The staff was pleasant, courteous, efficient and very interested to help us. Thanks to them, we found a lovely house to rent, with the features that we wanted....
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By: Ross
Nov 24, 2016
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Hi Sam & Rob, Thank you for your kind review of our Croydon branch. We're pleased to hear they delivered a helpful service and were pleasant, courteous and efficient. We will pass this feedback on to the branch, Regards Ross....
Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
I have viewed many properties, but Anthony Slade is one of the best sales negotiators I have ever met in my life. With excellent customers service skills, works on own initiative and excellent sales Negotiator always kept me updated! Anthony showed us a property even before it came officially on the Market! He went out of his way for us using his OWN initiative phoned the vendor and arranged a booking to view. We made an offer. Anthony and Adam negotiated a very good price deal with us and the ...
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By: Aysha
Oct 27, 2016
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Also would like to add Anthony Slade Managed/took charge everything well.....
Sep 05,2016
Minithumbup
By:
Sep 05,2016
0 people found
this helpful
I would like to highlight the tireless effort of Adam Collier (Manager, South Croydon branch) in his endeavours in the matter of my property sale. Always contactable, and always keeping me updated and instilling confidence during the sometimes stressful process. I would also like to give a mention in this dispatch to the rest of his team. I am significantly impressed....
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By: Ross
Sep 05, 2016
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Hi Alex, Thank you for your kind review of our Croydon branch. We're happy to hear they provided an impressive service and that they were always contactable. We will pass this feedback on. Regards Ross....
Aug 01,2016
Minithumbup
By:
Aug 01,2016
0 people found
this helpful
Excellent and highly professional service throughout the process. The members of staff at this branch were were knowledgeable and willing to go the extra mile to help....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Ross
Aug 01, 2016
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Hi MG, Thank you for your review of our Croydon branch, we're pleased to hear you received a highly professional service throughout. Regards, Ross....
Jul 26,2016
Minithumbup
By:
Jul 26,2016
0 people found
this helpful
Yvonne was very good at trying to move the vsale along. In our case that wasn't very easy because our buyers solicitors and the solicitors dealing with our sale were very bad. She would contact all parties in the chain to make sure everything was on track. She also was very honest about delays and likely consequences. I was very happy with my dealings with Haart and the lawyers they recommended....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Ross
Jul 26, 2016
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Hi Nana, Thank you for your review of our Croydon branch. We're pleased you received an honest and quick service throughout. We will pass this feedback on. Regards Ross....
Jul 11,2016
Minithumbup
By:
Jul 11,2016
0 people found
this helpful
I just wanted to say a big thank you to Jordan for firstly helping us negotiate our offer on what is now our first property to having the offer accepted by maintaining what is clearly a good relationship with the previous homeowner. I want to also thanks Yvonne for all her hard work and efforts in entire process. She has regularly kept me and my husband up to date, leaving us with no doubt or question as to what was happening in the long chain we were involved in. I highly doubt everyone would ...
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By: Ross
Jul 11, 2016
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Hi Liz, Thank you very much for the review, we're pleased you had a positive experience with us, we will pass this feedback on. Regards, Ross....
Jun 21,2016
Minithumbup
By:
Jun 21,2016
0 people found
this helpful
Purchase went through very quickly, and all of my questions were answered swiftly. I am a first time buyer so a lot of the process were things that I was not certain of, so it was helpful to have a group of people who were very willing to help me. When it came to exchange & completion, I was happy with the regular contact that I received from Haart as this made me more confident that everything was on track....
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Comment on agent fees
With the support I received the fees were something I was happy with
Was this helpful? Yes
Jun 16,2016
Minithumbup
By:
Jun 16,2016
0 people found
this helpful
Reece provided excellent service. He was attentive, provided regular updates and no matter how many times I called him he would take my call of if busy call me back. In the last week or so before we exchanged he was excellent at continuing to push all parties....
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Comment on agent fees
Not Seller but Buyer.
Was this helpful? Yes
Mar 26,2014
Minithumbdown
By:
Mar 26,2014
2 people found
this helpful
The tenant Haart put in my property used a fake identity, fake job reference and fake previous landlord reference and still managed to pass Haart\'s reference and credit checks. The tenant paid no rent once they had the keys, sublet the property by letting each individual room to a total of 8 people, causing severe damage. It cost me a significant amount of money to evict these people through the courts and restore the property to the same condition as before. Haart need a much stricter referenc...
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What agent could do to change your mind?
The agent was sympathetic but there was nothing they could really do once the tenant got in. They need to use a different company for referencing and have far stricter checks. I feel I should have received a full refund of fees paid, but still had to pay commission on the first rent received.
Was this helpful? Yes
By: Lettings Manager
Apr 02, 2014
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Thanks RC, I am happy to say that we have since changed the referencing company, We were very unfortunate to have a tenant provide false information and manage to squeeze through our checks. We know this does happen in our industry but this was the first and only time that something like this has happened through the Croydon office and I hope nothing like this will happen again. I do hope in the future we have the opportunity to work together and prove that this was a horrible one off. Thanks....
Aug 31,2012
Minithumbdown
By:
Aug 31,2012
9 people found
this helpful
Recently went through Haart\'s to rent a flat. At first they seemed helpful and friendly, then once the holding fee was paid they couldn\'t have cared less. Eventually all reference checks were completed and i was contacted to settle my outstanding payment. Again they were keen to get my money but not to do much else. The morning i was due to cllect the keys i was informed they did not have them, eventually they admitted to having a spare key and i got into my new home only to be met by filth an...
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By: Lucylu
Mar 11, 2013
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I am thinking of using them to let my house , but after reading this comment i have to think twice now....
Jul 11,2012
Minithumbup
By:
Jul 11,2012
1 people found
this helpful
I recently sold my flat with Haart of Croydon and I must say Ricky, Maxine and Perry were an absolute pleasure to deal with. The team were effcient, friendly and supportive at all stages of the process. It really does make a difference to have agents with you who are solution orinentated. I felt they were on my side and fighting to get me the very best outcome. I wouldnt hesitate in ringing Ricky when i sell my next property. In fact i know that i wouldnt trust anyone else....
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Jul 04,2012
Minithumbup
By:
Jul 04,2012
0 people found
this helpful
It was my first time renting my property out as a landlord and as a result I was quite nervous and unsure of the process. I dealt with Arun, Ben, Ria and Sylwia all of which were extremely understanding, friendly and helpful and made the whole thing easy from start to finish. I felt Haart listened to me in respect of what kind of tenant would suit the property and I was very happy with the outcome. They were always on hand to answer my questions in a friendly and efficient manner. I also found...
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Was this helpful? Yes
Jul 04,2012
Minithumbup
By:
Jul 04,2012
0 people found
this helpful
Arran found me a tenant in no time at all and was very helpful in setting up the tenancy. he gave me a very good deal as well which pursuaded me to switch from another estate agency to Haart. He is definitely an asset to the company....
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Jul 04,2012
Minithumbup
By:
Jul 04,2012
0 people found
this helpful
Home is where the heart is or shall I say Haart......! Something I truly detest in life is wasting the time as it is precious and never returns. When I spoke to Perry and he fixed an appointment for me to meet Lee, I knew that my time will be valued exactly the way I like it. The perception that was shown by these gentlemen of what exactly my family and I needed and /or wanted is impeccable. They found me the home of my dreams with a week. Yes, believe it.........within a week. Three months...
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Jun 01,2012
Minithumbup
By:
Jun 01,2012
0 people found
this helpful
Haarts have provided us with an excellent service during the selling of our property. They are friendly and helpful and have always been prompt to respond. Maxine is great with viewings, helpful and friendly, Perry is positive and attentive and Rikki has been superb in negoctiating for us and providng excellent advice not only for the sale of our home but also in relating to our prospective purchase. We would highly recommend this team....
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May 14,2012
Minithumbup
By:
May 14,2012
0 people found
this helpful
I found all the staff at this branch to be very professional and efficent, with a friendly and positive attitude. Communication has been outstanding and they were able to work round our busy lifestyles. When showing our property to potential buyers they gave them all the details about the house and area they could possibly need and took an active role in selling our property. Our property had been on the market for 5 months but after switching to Haart it was sold within 2 weekends of viewing...
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May 09,2012
Minithumbup
By:
May 09,2012
0 people found
this helpful
all the staff were pro active and responsive to our requirements. Very impressed with the marketing products offered and the level lof service given. We would strongly recommend Haart Croydon to anyone looking to sell there property....
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Apr 26,2012
Minithumbup
By:
Apr 26,2012
0 people found
this helpful
Although the sale of my house hasn\'t been completely finalised i wanted to leave a review to say how fantastic the staff at Haart in the South Croydon office have been. They have organised loads of viewings, have answered my numerous phone calls in a courteous manner and kept me updated with feedback from viewings. They were, to my knowledge, one of the few agents who were open on the Easter Bank Holidays, a time when many of us who work would like to view properties. Calls are answered unti...
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Feb 07,2012
Minithumbdown
By:
Feb 07,2012
15 people found
this helpful
What a rubbish agent! If it was possible to give them 0 out of 5, I would! They came up with the idea of doing an 'Ebay' style auction for my house, but pitched the starting bid price £30k under the asking price. This may have worked, except this took the starting price into the 1% stamp duty bracket, whereas the actual asking price was in the 3% bracket. Obviously, nobody wanted to bid into the 3% bracket, so lots of time was wasted by haart showing people round who couldn't even affo...
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By: daisythecat
Apr 13, 2012
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We have just been told by haart that they do not give out lists of viewers and it is company policy not to, we wanted the list to avoid accepting an offer from someone who may have viewed through them. Please formalise your complaint we have and the ombudsman is now involved!....
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Services offered
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Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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  • Min: £300,000
  • Max: £365,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 1 1 1 5 0 7 0 1 1
Ricky Bashford - upload your photo Ricky Bashford
3 reviews

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Maxine Kubik - upload your photo Maxine Kubik
2 reviews

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Arran leggett - upload your photo Arran leggett
Lettings Manager
2 reviews

About Arran ARLA member looking to deliver the best customer service for all clients. View full profile
benjamin ballard - upload your photo benjamin ballard
1 reviews

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Ria Dickerson - no image available Ria Dickerson
Senior Lettings Adviser
0 reviews

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Sylwia Dziado - upload your photo Sylwia Dziado
0 reviews

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Reece Bage - upload your photo Reece Bage
2 reviews

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Jordan Taylor - upload your photo Jordan Taylor
2 reviews

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Yvonne Peachey - upload your photo Yvonne Peachey
2 reviews

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Adam Collier - upload your photo Adam Collier
1 reviews

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Antony Slade - no image available Antony Slade
0 reviews

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Anthony Slade - upload your photo Anthony Slade
1 reviews

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