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    Gregg
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    Oliver Healy
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Haart

17 Clapham Common Southside Clapham, London
Greater London
SW4 7AB

020 7498 2133
Aug 22,2017
Minithumbdown
By: 'Albinas'
Aug 22,2017
0 people found
this helpful
The letting agency is quite simply not only unprofessional but also dishonest. I called them to ask if i can leave some high quality furniture in the flat after moving out and they said yes, only to completely change their story the next day. I had a van booked and was completely screwed since i left the items there and was forced to book another moving van. They are not helpful, they will lie, and say what they like, when they like. They performed visits without notice and the communication was...
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Comment on agent fees
Fees are pretty high, but its is not the main issue.
Was this helpful? Yes
By: Cory Devayya
Aug 29, 2017
View all comments (1)
This is not completely accurate. Although this tenant was dealing with myself as the new Branch Manager who was assisting the tenants with issues in just a few short weeks of joining the firm, Al phoned and liaised with a junior neg who was confused about the request. He was under the impression this had already been agreed. Upon being contacted the following day, I informed Al immediately all furniture brought in should of course be removed upon leaving as per his written agreement. This would ...
Aug 08,2017
Minithumbdown
By: 'eleanorcve'
Aug 08,2017
1 people found
this helpful
Really poor customer service. Had to chase up Haart several times before I got the information that I needed, and they would often say that they were going to send emails/return calls, but they never would. Gave me a lot of unnecessary stress - never dealt with such a bad letting agency before....
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Aug 12,2016
Minithumbdown
By: 'Noran'
Aug 12,2016
1 people found
this helpful
I should have listened to the other reviews, but I was new to the country and in a rush to find an apartment. The agency took advantage of that fact and basically duped me out of 500 pounds on my first day in London. The agent (who was nice enough but 1hr late) took me to see an apartment and urged me to pay a deposit of 500 pounds and assured me over and over it would be refundable if I change my mind. He filled in the offer form himself and made me sign. As soon as I told him I don't want the ...
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What agent could do to change your mind?
Way too expensive as I found out after dealing with other agents. I paid half as much in fees with an agency ten times as good.
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Comment on agent fees
Way too expensive as I found out after dealing with other agents. I paid half as much in fees with an agency ten times as good.
Was this helpful? Yes
By: Ross
Aug 12, 2016
View all comments (1)
Hi Noran, We're very sorry to hear about your poor experience with us. Please contact our help team asap at help@haart.co.uk so we can investigate further into this for you? Regards Ross ...
Jul 26,2013
Minithumbdown
By: 'Me'
Jul 26,2013
2 people found
this helpful
Absolutely awful. The staff are rude and uncommunicative. They also don\'t consider it their responsibility to handle issues with vermin as the vast majority of other companies do - avoid....
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Dec 04,2012
Minithumbdown
By: 'Helpless'
Dec 04,2012
1 people found
this helpful
I have spent days trying to sort out my leaking boiler, I am currently without hot water or heating and as I am away from my flat due to work the leak is unattended. Haart property management have lied to me by saying they will chase up the contractor and phone me back straight away and when after not hearing from them for 90 minutes I phoned back the person dealing with my query had left the office. Due to them not dealing with my problem I have had to keep chasing them, this however lead to th...
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Was this helpful? Yes
Nov 28,2011
Minithumbup
Gregg
By: 'Martin'
Nov 28,2011
0 people found
this helpful
I've used Jackie Gregg at Haart Clapham to rent my property for the last 10 years. She's great - personable, reliable, with integrity. I highly recommend them....
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Was this helpful? Yes
By: Customer Relations Manager
Dec 01, 2011
View all comments (1)
Martin than you for your lovely comments which are much appreciated. I will make sure the branch and their Divisional Director are aware. ...
Sep 27,2011
Minithumbdown
By: 'dalkipurple'
Sep 27,2011
1 people found
this helpful
To start with, I wish this website has an option to allow people to rate this agency HALF a star! The agents in the branch are rude, unprofessional and annoying. I was forced to sign the contract with a landlord in CASH and Haart said they have no control over what the landlord request me to pay. They gave me 10 hours notice to take 2000 pounds cash and sign the contract. And after 3 weeks we handed in our references, we were not allowed to read the contract!!! Never use it again. S...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees 33% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting No data



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Gregg  - upload your photo Gregg
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Oliver Healy - upload your photo Oliver Healy
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