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    Gagan Korpal
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    Emma Collishaw
No description available.
Haart

16 - 18 Upper Parliament Square City Centre, Nottingham
Nottinghamshire
NG1 2AD

0 115 985 9065

Nov 17,2016
Minithumbdown
By:
Nov 17,2016
0 people found
this helpful
Haart are one of the worst Property Management companies for tenants I have ever come across . They will Breach the tenancy agreement when they see fit or can not comply with it but do not admit to it. I have had to start legal proceeding against them and the landlord in order to get my deposit money back and to fight unsubstantiated claims made by the landlord regarding the dilapidation report which was not compared against the one done at the start of the tenancy. Which included works not carr...
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Comment on agent fees
Over charged for what you get !
Was this helpful? Yes
By: Ross
Nov 18, 2016
View all comments (1)
Hi Rob, We're very sorry to hear about your poor experience with our Nottingham branch. Our help team would like to know more about your experience. Please email them at help@haart.co.uk so we can investigate. Thank you, Regards Ross....
Dec 05,2014
Minithumbup
By:
Dec 05,2014
0 people found
this helpful
Pleased with service overall, however property we bought through Haarts didn't go so well as when we moved into our bungalow the washing machine was broken and sellers didn't leave the lounge curtains which they said they would in the contents list. Also left a lot of rubbish which we had to move ourselves. Not the fault of Haarts I know but ought to be stricter checks with regards to this....
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Was this helpful? Yes
By: Customer Relations Manager
Dec 12, 2014
View all comments (1)
Hi Angie Thanks for your review. We're pleased to hear about the good service overall. Please email help@haart.co.uk regarding the issues of maintenance and rubbish so we can look into this and notify the branch. Many thanks Melanie Smith Customer Relations Manager....
Jul 24,2014
Minithumbdown
By:
Jul 24,2014
0 people found
this helpful
Terrible customer services I would not reccomend anyone sell property with this branch. I called to arrange a viewing of a property to be turned away because they were too busy and 'totally booked up'. When I eventually found a property I called to see if I could get a quote for conveyancing. First person I spoke to said they'd get someone to call me back at 4.30 the same day - no one called, I was told their had been lots of bids on the property but then told to look myself on zoopla for what t...
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What agent could do to change your mind?
Customer service is shockingly poor at best - just being spoken to like I wasn\'t interrupting them would have been nice. Being able to view properties within a week of calling would be a bonus. Calling back when they say they\'re going to.
Comment on agent fees
Couldn\'t comment because they wouldn\'t let me get to that stage!!!
Was this helpful? Yes
By: Customer Relations Manager
Jul 29, 2014
View all comments (1)
Dear Manda, We are very sorry to hear about your experience and the service you received. We would like the opportunity to look in to this for you. Please email full details to customercare@haart.co.uk and we will look in to this ASAP. Customer service is important to us at haart and we would like to investigate the situation. Many thanks, Melanie Smith, Customer Relations Manager.....
Jul 06,2013
Minithumbdown
By:
Jul 06,2013
1 people found
this helpful
I am a Landlord that used Harrt to rent three Properties, They rented two Houses , However I had Problems with the Senior Management, they Will sit on the fence and Lie to both Tenant and Landlord to make them look good and once cornered by the both they realised that they was in the wrong but, Instead of being respectfully enough they carried on to Lie and to both Parties Not realising that both Parties can talk and at the end of the day they are the agent. After Getting Calls off the Tenant ...
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Was this helpful? Yes
Nov 06,2012
Minithumbdown
By:
Nov 06,2012
8 people found
this helpful
Never had such a poor service! We have rented of several agents over the past 15 years and never had such poor customer service, the house wasn\'t even cleaned prior to us moving in even though a full inventory was meant to of been done a few days before we moved in. Gagan Korpal?? What his job is we\'re not quite sure as even after complaining it still took him over a 3weeks to respond to any complaints made when we first moved in.. He even upped the deposit without our agreement... The list co...
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What agent could do to change your mind?
Done their job!
Was this helpful? Yes
Apr 25,2012
Minithumbdown
By:
Apr 25,2012
3 people found
this helpful
Having commissioned Haarts to find me a tenant who was not on benefits I was delighted when they told me they had a tenant waiting on their books who was on maternity leave (infer working) I was dismayed to find out that they had placed the tenant and her partner and 2 year old daughter in my property for three days before I could check employment history, fianacial references and guarantor details and three days before I signed the Shorthold tenancy Agreement. It turns out the employment deta...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £140,000
  • Max: £140,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 2 0 2 1 0 0 0 0 1
Gagan Korpal - upload your photo Gagan Korpal
1 reviews

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Thomas Davies - upload your photo Thomas Davies
1 reviews

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Marc West - upload your photo Marc West
1 reviews

About Marc No description set View full profile
Thomas Davis - upload your photo Thomas Davis
1 reviews

About Thomas No description set View full profile
Emma Collishaw - upload your photo Emma Collishaw
1 reviews

About Emma No description set View full profile

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Awards won by Haart, Nottingham NG1 2AD

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