• claim your profile
    Kim Green
  • claim your profile
    Lauren Green
No description available.

18 Church Road Ashford
TW15 2UY

01784 256131

Feb 06,2015
Feb 06,2015
2 people found
this helpful
Terrible service from start to finish. Was booked in to view a property, the agent did not turn up. Vendor saw us waiting outside and showed us round herself. The lack of communication was horrendous throughout. My emails were unanswered, phone calls were not returned. When progress was not being made, our requested appointments to meet with the manager were denied. It got to the point that we had to go into the office unannounced to speak to the manager. Even then we were kept waiting for 45 m...
read full review
Was this helpful? Yes
By: Customer Relations Manager
Feb 19, 2015
View all comments (1)
Dear Julia We are really sorry to hear about this. Please can you email these details to help@haart.co.uk so we can investigate. Many thanks Melanie Smith Customer Relations Manager....
Dec 11,2014
Dec 11,2014
1 people found
this helpful
Haart were quick enough to jump in and get the business when I was looking to sell my property, and yes, my property sold very quickly. However. after that, their service levels went down dramatically. I had to chase and chase Haart countless times to find out the progress of my sale. I even rang one day to find out that the person I had been dealing with had left!!!! Had to leave countless phone messages and send countless emails and all were ignored. They also gave out incorrect informati...
read full review
What agent could do to change your mind?
The agent could have actually answered my phone calls and my messages and actually relayed CORRECT information.
Was this helpful? Yes
By: Customer Relations Manager
Dec 12, 2014
View all comments (1)
Hello I'm really sorry to hear about this and the issues you faced during your sale. Please contact us at help@haart.co.uk so we can investigate this for you. Many thanks Melanie Smith Customer Relations Manager....
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
  • Min: £285,000
  • Max: £325,000

Letting No data

Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 0 1 0 1 0 0
Kim Green - upload your photo Kim Green
1 reviews

About Kim No description set View full profile
Lauren Green - upload your photo Lauren Green
1 reviews

About Lauren No description set View full profile

Job vacancies

Please see a list of jobs available


No fees set.

Complaints Procedure

No procedure available.

Awards won by Haart, Ashford TW15 2UY

Branch rankings


Estate Agents Rankings

Letting Agents Rankings

Opening hours