haart
Ashford, TW15
3.2/5, 6 reviews
67% recommended
100% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
No company information

Opening Hours
Address

haart
18 Church Road
Ashford
Surrey
TW15 2UY
01784 256131

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 50% £285,000 £325,000
Lettings 0% 99% £995 £995
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 2 0 1 1 0 1 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales
Latest Properties

No Properties

“Friendly and professional...”

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Dec 10,2018
Minithumbup
By: 'Jo'
Dec 10,2018
0 people found
this helpful
Paige was brilliant. Very professional and friendly. Called me back whenever I needed. Everything was sorted super quick. Great experience....
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Comment on agent fees
Sensible fees
Was this helpful? Yes

“Amazing...”

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Dec 07,2018
Minithumbup
By: 'Mr Taher Ibrahim'
Dec 07,2018
0 people found
this helpful
Paige Smithson gave us an amazing experience as she was able to carry out great service and had patience throughout the process. She definitely made it a lot easier for us as she was always looking for solutions to any little problem. Thank you so ...
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Comment on agent fees
Good
Was this helpful? Yes

“The team led by Kim Green at Ashford are happy ......”

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Nov 17,2016
Minithumbup
By: ''
Nov 17,2016
0 people found
this helpful
The team led by Kim Green at Ashford are happy to go the extra mile, efficient, informative, and work hard to achieve for both clients and buyers. Kim is quick to react to feedback, any issues, or queries. She and the team actively kept me ...
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Was this helpful? Yes
By: Ross
Nov 18, 2016
View all comments (1)
Hi there, Thank your for your kind words of our Ashford branch. We will certainly be passing this on to the branch. May we ask why you decided to award them only 1 star in your review however? Thank you, Regards Ross ...

“Was very pleased with the service and help that we ......”

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Nov 09,2016
Minithumbup
By: 'Hathaway'
Nov 09,2016
0 people found
this helpful
Was very pleased with the service and help that we received from Kim and Chris in therror Ashford branch. They were always very attentive and honest and would definitely recommend them :)...
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Was this helpful? Yes
By: Ross
Nov 11, 2016
View all comments (1)
Hi Hathaway, Thank you for your kind review of our Ashford branch. We're pleased to hear they delivered an attentive, honest and effective service. We will pass this feedback on. Regards Ross ...

“Terrible service from start to finish. Was booked in to ......”

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Feb 06,2015
Minithumbdown
By: 'Julia'
Feb 06,2015
2 people found
this helpful
Terrible service from start to finish. Was booked in to view a property, the agent did not turn up. Vendor saw us waiting outside and showed us round herself. The lack of communication was horrendous throughout. My emails were unanswered, phone calls were not returned. ...
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Was this helpful? Yes
By: Customer Relations Manager
Feb 19, 2015
View all comments (1)
Dear Julia We are really sorry to hear about this. Please can you email these details to help@haart.co.uk so we can investigate. Many thanks Melanie Smith Customer Relations Manager ...

“Haart were quick enough to jump in and get the ......”

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Dec 11,2014
Minithumbdown
By: 'Unhappy'
Dec 11,2014
2 people found
this helpful
Haart were quick enough to jump in and get the business when I was looking to sell my property, and yes, my property sold very quickly. However. after that, their service levels went down dramatically. I had to chase and chase Haart countless times to ...
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What agent could do to change your mind?
The agent could have actually answered my phone calls and my messages and actually relayed CORRECT information.
Attached Filesnbsp;
Was this helpful? Yes
By: Customer Relations Manager
Dec 12, 2014
View all comments (1)
Hello I'm really sorry to hear about this and the issues you faced during your sale. Please contact us at help@haart.co.uk so we can investigate this for you. Many thanks Melanie Smith Customer Relations Manager ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by haart, Ashford TW15 2UY


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