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Peterborough, PE1
3.8/5, 6 Reviews
67% Recommended
100% letting valuation accuracy
80% letting fee satisfaction
No Description Found
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 80.00% | £550 | £1,095 |
Address
haart
32 Cowgate, Peterborough, Cambridgeshire
PE1 1NA
01733 346558
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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haart Branches (View All 173)
I spoke with Chris Long and ...
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5 Star Review
By : 'Stephen'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PE2
2 Feb 2021
People found this helpful0
I spoke with Chris Long and he was very helpful and knowledgeable in pointing me to Ria for my financial advice . He even followed up the call to check that all went well !! Steve Prospective... Read Full Review
Comments (0)
I spoke with Chris Long and he was very helpful and knowledgeable in pointing me to Ria for my financial advice . He even followed up the call to check that all went well !!
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Stephen Long said about haart
Services : Letting( As a Tenant )Date: 2nd Feb 2021
I spoke with Chris Long and he was very helpful and knowledgeable in pointing me to Ria for my financial advice . He even followed up the call to check that all went well !!
Steve Prospective buyer
The UK's Largest Customer Review Website for the Property Industry
Selling ...
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5 Star Review
By : 'Sue'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PE7
30 Nov 2018
People found this helpful0
Luke came and added property to portfolio and James west was in charge of selling. I couldn't believe it when he sold my property within 2weeks. I think all the staff involved in that office do their job really well and are dedicated to serving their clients till the end. I would... Read Full Review
Comments on Agent Fees
You always have to pay for good service
Comments (0)Luke came and added property to portfolio and James west was in charge of selling.
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Sue jackson said about haart
Services : Sales( As a Vendor )Date: 30th Nov 2018
Luke came and added property to portfolio and James west was in charge of selling.
I couldn't believe it when he sold my property within
2weeks. I think all the staff involved in that office do their job really well and are dedicated to serving their clients till the end.
I would definitely recommend them to anyone that's
Thinking of selling/buying
Thankyou all
Sue&kevin jackson
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I question the reasonableness ...
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2 Star Review
By : 'D'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : PE2
27 Mar 2015
People found this helpful2
I question the reasonableness of the rental agreement they issue, which if often referred to if you have an out of office issue. Andy out of hours or weekend issues with your property cannot be adequately addressed. Their complaints handling process is slow; infact they will need to be chased to... Read Full Review
What agent could do to change your mind?
Thus far my views are not valued by Haart; so nothing.
Comments (1)I question the reasonableness of the rental agreement they issue, which if often referred to if you have an out of office issue.
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D said about haart
Services : Letting( As a Tenant )Date: 27th Mar 2015
I question the reasonableness of the rental agreement they issue, which if often referred to if you have an out of office issue.
Andy out of hours or weekend issues with your property cannot be adequately addressed.
Their complaints handling process is slow; infact they will need to be chased to keep to their own deadline.
When I tried to view a for sale property through them, to get out of this rental property. I was told they cannot do a weekend viewings.
My overall experience of Haart Lettings in delivering the service they claim to offer is one of extreme disappointment.
Would not use this organisation again nor would not recommend this organisation to anyone seeking support in a residential capacity.
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By : Customer Relations Manager
14 Apr 2015Hello I'm sorry to hear about this. Please email help@haart.co.uk so we can look into this. Many thanks Melanie Smith Customer Relations...
Kevin came round when he said ...
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5 Star Review
By : 'Aaron'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : PE2
6 Feb 2015
People found this helpful0
Kevin came round when he said and on time, which was very important to me. Said he would be able to let out, in time scale I was happy with. Had a little problem I needed answers for and kevin and ben put me right about the whole thing, and my mind at rest, very happy to deal with anyone at... Read Full Review
Comments (1)Kevin came round when he said and on time, which was very important to me. Said he would be able to let out, in time scale I was happy with.
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Aaron said about haart
Services : Letting( As a Owner )Date: 6th Feb 2015
Kevin came round when he said and on time, which was very important to me. Said he would be able to let out, in time scale I was happy with.
Had a little problem I needed answers for and kevin and ben put me right about the whole thing, and my mind at rest, very happy to deal with anyone at Peterborough branch
Would recommend highly.
The UK's Largest Customer Review Website for the Property Industry
By : Customer Relations Manager
19 Feb 2015Dear Aaron Thanks for your review, we're really pleased to hear about your experience with our Peterborough branch. All the best for the future! Melanie Smith Customer Relations...
When wanting to let our ...
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5 Star Review
By : 'Ian'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : PE12
20 Nov 2014
People found this helpful0
When wanting to let our property we had several estate agents come to see it before we chose one. We found Kevin Cooper from the Peterborough Haart's office to be the most informative, honest and straight talking of them all. Where as the others did not even tell us about hidden costs involved (we ... Read Full Review
Comments (1)When wanting to let our property we had several estate agents come to see it before we chose one.
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Ian said about haart
Services : Letting( As a Owner )Date: 20th Nov 2014
When wanting to let our property we had several estate agents come to see it before we chose one.
We found Kevin Cooper from the Peterborough Haart's office to be the most informative, honest and straight talking of them all. Where as the others did not even tell us about hidden costs involved (we found it in their literature) Kevin gave us a bottom line figure of what we were looking at. We had great service from him throughout and he kept us well informed and is very professional. We have now let our property to a good tennant thanks to Haart's
The UK's Largest Customer Review Website for the Property Industry
By : Customer Relations Manager
24 Nov 2014Dear Ian, Thank you for your review. We are really pleased to hear about your experience with us and the service you received from Kevin. All the best Melanie Smith Customer Relations...
"*" AVOID this ...
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1 Star Review
By : 'Landlord'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : No
Postcode : PE13
9 Jun 2014
People found this helpful0
"*" AVOID this company and especially this branch! The lowest level of customer service I have ever encountered, not counting they are the most expensive. The branch manager responds to emails and complaints 2 weeks later and does not understand the concept of professionalism. I only used ... Read Full Review
Comments (1)Was this helpful?:
Landlord said about haart
Services : Letting( As a Owner )Date: 8th Jun 2014
"*" AVOID this company and especially this branch! The lowest level of customer service I have ever encountered, not counting they are the most expensive. The branch manager responds to emails and complaints 2 weeks later and does not understand the concept of professionalism. I only used them for 2 months and now that i want to change agents, they have the audacity to charge me 1 full year's management fees to terminate the contract...well sorry, didn't sign an agreement so not paying your ridiculous charges for no services rendered! Don't let them bully you. To Haart, don't ask me to write in a complaint. I already have! No one got back to me as of yet. Next step, I will be going to the property ombudsman.
The UK's Largest Customer Review Website for the Property Industry
By : Customer Relations Manager
9 Jun 2014Dear customer, We are really sorry to hear about your experience and the service you received. I have notified our Customer Care team but it would be really useful if you could email...
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