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Monmouth, NP25
3.1/5, 7 Reviews
71% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
No Description Found
Latest Reviews
Jenny and Ray Jones.
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 100.00% | £22,500 | £22,500 |
Address
haart
8 Beaufort Arms Court, Monmouth, Monmouthshire
NP25 3UA
01600 772413
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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haart Branches (View All 173)
Very poor communication. Do ...
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1 Star Review
By : 'Andrew'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £22500
Would you recommend ? : No
Postcode : NP25
3 Feb 2024
People found this helpful0
Very poor communication. Do not answer the phone and definitely need training in customer communication. Made an appointment to view property and then they say not in diary. Someone needs to answer phone. Would not use Haart... Read Full Review
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Andrew Light said about haart
Services : Sales( Prospective Vendor/Buyer )Date: 3rd Feb 2024
Very poor communication. Do not answer the phone and definitely need training in customer communication. Made an appointment to view property and then they say not in diary. Someone needs to answer phone. Would not use Haart again.
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We are attempting to sell our ...
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1 Star Review
By : 'Tim'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NP25
28 Jul 2020
People found this helpful0
We are attempting to sell our property with Haart Monmouth. Poor communication. Difficult to get hold of on phone ( not sure how people book viewings??). Poor levels of in branch staffing following the lockdown. Messages passed on from the concierge telephone number are ignored or not forwarded.... Read Full Review
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Tim Hemming said about haart
Services : Sales( Prospective Vendor/Buyer )Date: 27th Jul 2020
We are attempting to sell our property with Haart Monmouth. Poor communication. Difficult to get hold of on phone ( not sure how people book viewings??). Poor levels of in branch staffing following the lockdown. Messages passed on from the concierge telephone number are ignored or not forwarded. Failed to put house onto the internet for 3 months having signed the paperwork. Branch manager doesn't return calls. Expensive when compared to others locally. Prepare to spell check your advertisements once they are online. Need I say anymore?
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Thank ou Gemma and Sophie at ...
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1 Star Review
By : 'Merle'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NP25
28 Jun 2019
People found this helpful0
Thank you Gemma and Sophie at Monmouth branch for all you help, and support with our move, will certainly recommend you... Read Full Review
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Merle Morgan said about haart
Services : Sales( As a Buyer )Date: 27th Jun 2019
Thank you Gemma and Sophie at Monmouth branch for all you help, and support with our move, will certainly recommend you ,
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Bell ...
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4 Star Review
By : 'Wendy'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NP25
12 Oct 2018
People found this helpful0
Thank you to Gemma and her team (Monmouth branch), always polite, good humoured and prompt in getting answers for all the questions, however, minor and sometimes tricky. We got there in the... Read Full Review
Comments on Agent Fees
Didn't pay them.
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Wendy said about haart
Services : Sales( As a Buyer )Date: 11th Oct 2018
Thank you to Gemma and her team (Monmouth branch), always polite, good humoured and prompt in getting answers for all the questions, however, minor and sometimes tricky. We got there in the end.
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I love haarts! Our house was ...
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5 Star Review
By : 'Deb'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NP25
27 Jul 2018
People found this helpful0
Abbie helped enormously with all our appointments and Gemma kept us informed of progress at all times. The best thing is the family friendly service to do the very best for all parties. I will always be happy to recommend haarts... Read Full Review
Comments on Agent Fees
Good and also so easy that the stress is greatly reduced
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Deb Walsh said about haart
Services : Sales( As a Vendor )Date: 26th Jul 2018
Abbie helped enormously with all our appointments and Gemma kept us informed of progress at all times. The best thing is the family friendly service to do the very best for all parties. I will always be happy to recommend haarts ð
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Fantastic ...
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5 Star Review
By : 'Jenny'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NP25
19 Jul 2018
People found this helpful0
I'd like to start by saying it's hard to choose one member of staff at this branch, they are all amazing. Both Abbie and Gemma ( our main contacts) have been outstanding. The whole team are polite, efficient, accommodating, trustworthy and dependable. They communicate really well, were... Read Full Review
Comments on Agent Fees
Fees are within the scale we expected.
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Jenny and Ray Jones. said about haart
Services : Sales( As a Vendor )Date: 18th Jul 2018
I'd like to start by saying it's hard to choose one member of staff at this branch, they are all amazing. Both Abbie and Gemma ( our main contacts) have been outstanding. The whole team are polite, efficient, accommodating, trustworthy and dependable. They communicate really well, were supportive throughout the ups and downs of selling our home. They have worked diligently for us.
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Our house sale was unusual ...
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5 Star Review
By : 'Lori'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NP25
13 Mar 2017
People found this helpful0
Our house sale was unusual and complex but the service we received from Gemma and her team at Haart Monmouth was extraordinary. They were so positive, proactive, efficient and professional but at the same time, endlessly willing to listen to our concerns and come up with effective solutions. We... Read Full Review
Comments on Agent Fees
The fees were very reasonable considering the total commitment Gemma and her team showed to getting our house sold.
Comments (1)Was this helpful?:
Lori and Hugh said about haart
Services : Sales( As a Vendor )Date: 13th Mar 2017
Our house sale was unusual and complex but the service we received from Gemma and her team at Haart Monmouth was extraordinary. They were so positive, proactive, efficient and professional but at the same time, endlessly willing to listen to our concerns and come up with effective solutions. We could not have wished for a better service. Particular thanks to Gemma who was outstanding.
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By : Ross
13 Mar 2017Hi Lori and Hugh, Many thanks for your wonderful review of our Monmouth branch, we're happy to hear they delivered an extraordinary service throughout. We will pass this feedback...
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