The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.8/5, 36 Reviews
69% Recommended
100% letting valuation accuracy
80% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 80.00% | £700 | £1,350 |




By : 'Karim'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CR7
Ellie,thank you for your professionalism and your responsiveness were commendable,we are grateful for your assistance and highly satisfied with the service you provided in renting our home.Thank you haart(Ellie)for making this experience a positive one for... Read Full Review
By : Karim
5 Aug 2024Good job...

By : 'Felix'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CR0
I met Ellie,she was so cool, she walked me through the whole process to secure the apartment. From viewing to references, it was seamless services from... Read Full Review

By : 'Valentina'
Services : 20
Sold price : £220000
Would you recommend ? : Yes
Postcode : CR2
Kyle is an exellent, professional and friendly real estate agent!!We got all answers and explanations. We were impressed with the communication I would never hesitate to recommend Kyle to anyone. Thanl you,... Read Full Review

By : 'rogerio'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR7
Outstanding professional service from Ellie. Ellie supported us every step of the way and through all processing. Her was clear when communicating with us throughout the process with prompt responses and resolutions to our queries. We cannot thank Ellie and her manager enough and we would... Read Full Review

By : 'Odane'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : CR7
Had a great experience sorting out matter with Ellie from Haart. She took care of business very well and she made it out to be as smooth as possible. Very patient I must... Read Full Review
By : 'Sreekanth'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR0
I would never recommend Haart lettings as I had a very bad experience with them. I paid holding deposit to Haart for a flat for letting in Croydon but had the toughest time to get back my money as the deal didn’t go through. I made ‘n’ number of follow ups but just... Read Full Review
By : 'tarron'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : No
Postcode : CR0
Incredibly slow responding to issues (e.g. 120+ days to change an intercom handset as intercom not working, requiring regular chasing). Generally unhelpful, and explanations stretch credibility (blaming delays on covid and contractors, which contractors... Read Full Review

By : 'J'
Services : Sales( As a Vendor )
Sold price : £780000
Would you recommend ? : Yes
Postcode : SW16
After having several estate agents trying to sell my property and failing..... I called in Haart and Melvin Rocha was my designated estate agent - who was absolutely brilliant! He sold my property as promised and never let me down. He was friendly ,caring and 100% professional at his job. I would... Read Full Review

By : 'Damini'
Services : Letting( As a Owner )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : RH13
We have had the most professional of relationships with Brad & his team at Haarts, Croydon. From the offing, from finding the correct tenants to empathetic helpful communications at every stage (and there are many!), has been a breath of fresh air! This was in total contrast to our... Read Full Review
By : 'Robert'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR0
If you're looking for a un-responsive, un-professional agency to let your property through, you have found the correct place. Me and my partner had been interested in viewing at property in Croydon which on Thursday we have made an initial call to register our interest, to which no one in... Read Full Review
By : 'Beata'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E17
Unprofessional and discriminative. I have contacted Haart Croydon requesting a viewing of the property. They seem to doubt whether 'I am serious'. I was promised to be called back. That did not happen so far. I have called two more times... my impression is that they are discriminative... Read Full Review


By : 'Kathie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CR0
My experience with the Croydon team has been nothing but exceptional. They got me the best price for my house. It is very stressful buying and selling, I got nothing but kindness and helpfullness from them especially Lucy Cleaver who was very patient and understanding and responded to all my phone ... Read Full Review
The agency fees I thought were very competitive and good.
By : 'Michael'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BR3
Appalling service when we let our house through the South Croydon Office. Used the Full Management Service which was expensive but we thought would be useful as we were moving abroad. Returned to find Haart had not carried out a final check out, the tenants had left the house filthy, keys not... Read Full Review
Very expensive fees for dreadful service
By : ross
9 Mar 2018Hi there, We apologies for the poor experience you received with us, please email in to help@haart.co.uk so we can look into your experience. Thank...
By : 'MrsM'
Services : Sales( As a Vendor )
Sold price : £350000
Would you recommend ? : Yes
Postcode : CR01
Possibly the worst experience selling our home*. Completely unprofessional and tried to make us lower the price after 1 week. It was like dealing with a child and he was completely unsympathetic and unprofessional. Things only improved once his managed took over and managed to sell our... Read Full Review
High but now they are being priced out by much better agents
By : ross
9 Mar 2018Hi there, We apologies for the poor experience you received with us, please email in to help@haart.co.uk so we can look into your experience. Thank...

By : 'Andy'
Services : Sales( As a Buyer )
Sold price : £300000
Would you recommend ? : No
Postcode : SL2
Unprofessional! I would never use Haart again out due to their lack of communication, care and general attitude towards... Read Full Review
By : ross
9 Mar 2018Hi there, We apologies for the poor experience you received with us, please email in to help@haart.co.uk so we can look into your experience. Thank...


By : 'Lauren'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : WD3
After having a bad experience with Barnard Marcus in Croydon, I instructed Haart to sell my one bedroom flat. I found their service excellent and thorough and very helpful throughout the... Read Full Review
Good
By : Ross
16 Feb 2017Hi Lauren, Thank you for your kind review of our Croydon branch, we're pleased to hear you received an excellent service and that they were also very helpful throughout. We will pass this feedback ...
By : 'RA'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : CR0
Having had 2 rather unprofessional estate agents in Croydon attempt to sell one of my properties last year, I thought I would look further and telephoned Haart. Phone was answered by a gentleman named Richard in letting. I asked to be transferred to sales at which point the line went quiet.... Read Full Review
By : Ross
31 Jan 2017Hi RA, We're very sorry to hear about this. Please email in to help@haart.co.uk so we can investigate why this happened. Regards Ross | haart CX...
By : 'Sam&Rob'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CR0
We would like to highly recommend Haart for their professional and helpful service. The staff was pleasant, courteous, efficient and very interested to help us. Thanks to them, we found a lovely house to rent, with the features that we... Read Full Review
By : Ross
24 Nov 2016Hi Sam & Rob, Thank you for your kind review of our Croydon branch. We're pleased to hear they delivered a helpful service and were pleasant, courteous and efficient. We will pass this...

By : 'Aysha'
Services : Sales( As a Buyer )
Sold price : £365000
Would you recommend ? : Yes
Postcode : CR0
I have viewed many properties, but Anthony Slade is one of the best sales negotiators I have ever met in my life. With excellent customers service skills, works on own initiative and excellent sales Negotiator always kept me updated! Anthony showed us a property even before it came officially on... Read Full Review
By : Ross
27 Oct 2016Hi Aysha, Thanks for your kind review of our Croydon branch. We're pleased to hear of your positive experience with them. We will pass this feedback...

By : 'Alex'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CR0
I would like to highlight the tireless effort of Adam Collier (Manager, South Croydon branch) in his endeavours in the matter of my property sale. Always contactable, and always keeping me updated and instilling confidence during the sometimes stressful process. I would also like to give a mention... Read Full Review
By : Ross
5 Sept 2016Hi Alex, Thank you for your kind review of our Croydon branch. We're happy to hear they provided an impressive service and that they were always contactable. We will pass this feedback...
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Last updated at 11/30/2, 12:00:00 AM by allAgents