The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4/5, 22 Reviews
73% Recommended
86% letting valuation accuracy
71% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 86% | 71.00% | £395 | £850 |
haart
107 High Street, Birmingham, West Midlands
B17 9NR
0121 4261876

By : 'Mark'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : B17
Would highly recommend haart, Yusuf went above and beyond and delivered great customer... Read Full Review

By : 'shanique'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : B66
Chanel has been so helpful and kind through this... Read Full Review

By : 'I'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B1
Sakib was very helpful and professional and made the process very easy which took lot pressure of me thank... Read Full Review

By : 'Ranjit'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : B17
I very rarely complain however I feel it is important for current and future customers to understand that Haart do not communicate, their rent and legal protection is not being paid out and finally that they promise but do not deliver. I have been using Haart in Harborne since 2015 and until... Read Full Review
By : Simon
10 Aug 2023I have sympathy for you Ranjit. I have been having a similar experience with Rachel Morton - lies, empty promises, failure to act and so on. Luckily, she left Haart yesterday 9th August. To think...

By : 'Sat'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : B15
I have been using letting agents for almost 25 years but this company in my opinion is the worst I have ever experienced . They take your management fees but do absolutely nothing whenever there is an issue. They bury issues so that they become worse and then deny accountability even after... Read Full Review

By : 'satchelle'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : B70
Chanelle was very professional and polite. She really helped me out a lot with her quick response . She's truly a... Read Full Review
By : Abbie
30 Mar 2022Elisha Henessey Harborne Branch: was very professional and polite. Made it all such a quick process. Quick responses...

By : 'C'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Shannon Whitehouse Was amazing friendly informational and polite I was happy with the customer service and felt like a valued... Read Full Review

By : 'Christopher'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B20
Rachel Morton was very helpful & professional in the process of my contract extension. I will always recommend to clients if need... Read Full Review


By : 'Jack'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : ST16
Where to start; Harassment, Sarcasm, Hanging the Phone Up, Sworn at, laughing down the phone & unprofessional - Sadly this just portrays one member of the Property Management Team; Chanelle Smith! Absolute no customer service skills or manners, she lacks any clear knowledge of Property... Read Full Review

By : 'Alex'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TF3
I Spoke to Hardev Johal from the property management team today. He was very polite and attentive to my concerns. I was very impressed with how quickly and efficiently he managed to find all the information I needed and address all the issues. His communication was excellent and I received email... Read Full Review

By : 'Shamone'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B29
My boiler stopped working suddenly last week and with the temperature at 2degrees Celsius it was freezing! I contacted Haart and finally got through 30 minutes later. Rachel Morton handled my issue timely and professionally and the engineer was at the property the very same day! I am so grateful... Read Full Review

By : 'Shamim'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : B13
Chanelle is great , very helpful and professional. Always on hand to help with any questions and very knowledgeable. Make the whole process so much easier. Thank... Read Full Review

By : 'Sabir'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : B13
Chanelle is very professional and knowledgeable about the property market . Will always give good sound advice and is always... Read Full Review

By : 'maame'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : 11HA
Asha has been my letting agent for 2+ years now and she's been absolutely brilliant. She offers the best advice. She maintains her professionalism whiles being considerate. I'm really happy to be working with her... she's excellent... Read Full Review

By : 'Shamone'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B29
We deal with Asha anytime there is an issue with the property and I just can not give her lower than a 5 star rating. So far, each time we are received with professionalism, prompt responses weather we are on email or by telephone contact. Asha is a... Read Full Review

By : 'Angela'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WS5
I would like to thank Anthony poll for helping sort out a overpayment. He is always naturally polite .and very professional at all times... Read Full Review

By : 'Sujoy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B17
Things were smooth and clear. In particular, agent Anthony Poll and the landlord were helpful. Thanks. Goods stay for... Read Full Review

By : 'Jum'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NN3
Rachel Morton was amazing, gave a great customer service. I had a request that was pending with Northampton branch for months. She resolved it immediately. Thanks... Read Full Review

By : 'Jat.'
Services : Letting( As a Owner )
Rent PCM : £395
Would you recommend ? : No
Postcode : B30
very upset with Haart harborne team as they misled me into a very difficult situation and then they lied to my face. I am a landlord and this Haart is the worse thing ever happened to me. they are very unprofessional, expensive and very rude people. there are lots of hidden fees or semi insurance... Read Full Review
very expensive and as soon as they get money they don\'t care anymore
By : 'Richard'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DY2
Great service as usual from this fantastic Haart branch in Birmingham. Would recommend everyone who needs a property service in Birmingham to use... Read Full Review
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