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Gregory Brown

127a High Street Staines upon Thames, Staines
Surrey
TW18 4PD

01784 451458

Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
Working with Tom and Will was a refreshing change from your 'typical' estate agents. There are no winklepickers nor a thin tie in sight, instead both are highly professional, thoroughly experienced and honest people. From the first valuation I knew they would be trustworthy and I was not disappointed. I was kept informed at all stages of my sale and they were incredibly patient with me at all times. The whole team are very reliable and I would highly recommend choosing Gregory Brown over larger ...
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Comment on agent fees
Very reasonable, they are transparent with their fees from the start and it was worth every penny.
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Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
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Dealt with the sale of my property very well and managed me and my buyer well in what was some times quite stressful. Would use them again and felt they were worth every penny....
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Comment on agent fees
Very reasonable for the work carried out.
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Sep 16,2016
Minithumbup
By:
Sep 16,2016
0 people found
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Gregory Brown sold my property within 4 days. They were very helpful and kept me updated through the process. They are a smaller organisation than most of the agents in Staines but as a result you get a personal positive service. I have friends that have used them in the past and I will always recommend them....
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Comment on agent fees
The fees are very good and are always competitive.
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Sep 16,2016
Minithumbup
By:
Sep 16,2016
0 people found
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I was really pleased I used Gregory Brown, I felt like I could trust them, I don't like estate agents who are cocky, they were down to earth and friendly and Tom always called or emailed me back straight away and answered any questions I had. I had an open house and on the first day I got 5 offers all over the asking price. The price they had marketed the house for was the top price I wanted so to get more was brilliant. I would definitely recommend them, I have dealt with a lot of estate a...
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Comment on agent fees
The fees were good, better than other agents.
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Sep 15,2016
Minithumbup
By:
Sep 15,2016
0 people found
this helpful
From start to finish, the service I received from all staff members at Gregory Brown was impeccable. Tom performed the initial valuation and talked through the process; within a week we had genuine viewings, one of which turned into a sale. Throughout the sale, Gregory Brown staff were quick to respond and carried out their part of the process in a friendly, professional manner and without being intrusive. I have no hesitation in recommending them to others....
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Comment on agent fees
Very fair.
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Sep 15,2016
Minithumbup
By:
Sep 15,2016
0 people found
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We let our property for 5 years through Gregory Brown and the service was excellent. Communication was extremely good and the tenants were chosen well. All property/content maintenance was sorted fast and efficiently, at good prices and the tradespeople used were very very good. I would 100% recommend Gregory Brown to my friends, fantastic work guys thank-you....
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Comment on agent fees
Rental Fees: very good value
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Sep 15,2016
Minithumbup
By:
Sep 15,2016
0 people found
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Both Tom and Will helped us greatly with the sale of our property. They were efficient in chasing up our buyers solicitor when it seemed the process had slowed and got us back on track. I would recommend them to anyone thinking about selling their property or purchasing in the area....
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Comment on agent fees
The fee's were the same as all other local agents. We were happy with this.
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Feb 06,2016
Minithumbup
By:
Feb 06,2016
0 people found
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Gregory Brown's middle names scare 'professional and friendly'. All the staff who dealt with our Sale showed these qualities, as well as their knowledge and advice of the property market for our requirements. Guidance from the staff was gratefully received and we achieved our goal. Thankyou all....
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Comment on agent fees
I would say average for their Fees, it is only the addition of VAT that was unwelcome.
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Oct 26,2015
Minithumbup
By:
Oct 26,2015
0 people found
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I contracted all local Agents and through negotiation settled on GB. This was my first time using their service and I found them to be a very proactive team. Communications were ok and always friendly. I'm happy with the level of attention received and the timeline in finding a tenant. I would happily recommend GB to another landlord....
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Comment on agent fees
A good common sense approach was taken and I was pleased with the arms we reached
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Sep 08,2015
Minithumbup
By:
Sep 08,2015
0 people found
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Will and team were a real help when buying and selling our property. It's so refreshing to deal with honest estate agents that have your best interest at heart. We can't recommend them enough....
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Sep 08,2015
Minithumbup
By:
Sep 08,2015
0 people found
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After failing to sell my property with two other agents I approached Gregory Brown. From day 1 I found them to be professional, knowledgable and determined.The team knew the area well this was a huge plus. Viewings were carried out by the company and feedback given, I never had to chase for information. Once a sale was secured I was kept updated and knew exactly what was happening. The team were respectful and considerate every step of the way. There is a lot of negativity about estate agents b...
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Comment on agent fees
Agent was happy to negotiate a fixed price
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Sep 02,2015
Minithumbdown
By:
Sep 02,2015
0 people found
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My wife and I were looking to purchase a property through Gregory Brown and the experience has left alot to be desired, ethics what ethics....? We will never use this agency or these individuals again. We have been involved in the purchase of a 4 bed property in chestnut grove where to start Will (who has all the charisma and charm of a wet paper bag) makes it clear that his interests lie with the seller, we are beaten up to a price of 465 through a flurry of anonymous last-minute bidding (extr...
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Jul 29,2015
Minithumbup
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Jul 29,2015
0 people found
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Very professional team. Helpful about several visits in different occasions. Very supportive during the different steps of the buying process....
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Jul 14,2015
Minithumbup
By:
Jul 14,2015
0 people found
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We were very pleased with this agent for the sale of our flat. We were kept in the loop with progress and any queries we had were answered promptly. Highly reccomended....
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Jul 14,2015
Minithumbup
By:
Jul 14,2015
0 people found
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We sold our property through Gregory Browne in Staines and also purchased our new home through them. This was not the easiest of transactions, not due to Gregory Browne but due to a large chain! We were kept informed throughout and never felt we were a nuisance when we telephoned, im sure we were because we were super keen to get our new home. Tom and William kept their sense of humor and easy manor throughout which was really helpful. The service we were provided with was professional and effi...
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Comment on agent fees
Excellent
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Apr 30,2015
Minithumbup
By:
Apr 30,2015
0 people found
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I have moved many times over the last 25 years and have never had cause to say a good word about Estarpte Agents, much less write a review. However I used Gregory Brown to help my Mum sell her house, and it is fair to say that with any other Estate Agent the Exchange at the least would have been delayed, and probably the sale would have fallen through. Everyone in the office appeared to know me, my Mum, and the property, even though I hadn't spoken to everyone. The telephones are always answered...
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Comment on agent fees
Very Competitive
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Apr 07,2015
Minithumbup
By:
Apr 07,2015
0 people found
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I used Gregory Brown before and was very happy with the sale and purchase so used them again. All of the staff at the Staines office are friendly, helpful and always there to help....
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Mar 11,2015
Minithumbup
By:
Mar 11,2015
0 people found
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Tom at Gregory Brown was amazing we wouldn't have completed our sale if it wasn't for him. Very professional...
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Feb 25,2015
Minithumbdown
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Feb 25,2015
0 people found
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Before we recently moved, we asked Gregory Brown/Octagon lettings on numerous occasions for a copy of the inventory from when we moved into the property as we didnt have a copy and wanted to check it against the check out report. Ofter numerous requests they refused to provide us with a copy and i was shouted at over the phone by Karen Gunn you were given a copy when you moved in, you should be more carefull with your documents then she hung up. I asked William Whitelock (The company owner...
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Feb 06,2015
Minithumbup
By:
Feb 06,2015
0 people found
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Really professional service, all members of the team were really supportive and worked efficiently whilst I was trying to sell my house. They gave me great advice and often went the extra mile to check things were running smoothly with both my sale and purchase. Thanks guys....
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Dec 28,2014
Minithumbup
By:
Dec 28,2014
0 people found
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We previously used Tom to find us a tenant for our property, so it made sense to go back to him to sell. Tom kept us informed and sold the property quickly for us at full asking price. He then helped with solicitors enquiries etc. and made sure that notice was served at the right time for the current tenants, meaning no loss of rent prior to completion, and happy tenants too. I would definitely recommend Gregory Brown - many thanks for all your help Tom!...
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Dec 23,2014
Minithumbup
By:
Dec 23,2014
0 people found
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We were very happy with the service we received from both William and Tom at Gregory Brown. We both sold and bought through them. William was a delight to deal with from the get go - punctual, responsive, polite, respectful and not at all pushy like some other estate agents I have come across. He promptly marketed our house, was efficient in the viewings, experienced in the negotiations and it sold within a week. We had a good relationship and kept each other informed of progress throughou...
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Dec 19,2014
Minithumbup
By:
Dec 19,2014
0 people found
this helpful
We used Gregory Brown to sell and also buy our new property I could not fault the customer service also the attention to detail to our needs to sell and buy our properties. We had a few issues along the way regarding our buyers solicitors and Tom was very helpful with resolving these issues for us. I would totally recommend Gregory Brown to anyone selling or buying as they made our process easy and enjoyable....
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Dec 19,2014
Minithumbup
By:
Dec 19,2014
0 people found
this helpful
Gregory Brown sold my house and we then purchased our new home with them as the agent. Both the sale and the purchase were complicated further by different issues which meant a lot of contact between myself and Gregory Brown to receive status updates. I chased them hard determined to push through both deals as fast as possible and the guys were always honest and professional. However I am still waiting for my bottle of champagne as a customer who sold and purchased via the same agent haha ...
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Nov 27,2014
Minithumbup
By:
Nov 27,2014
1 people found
this helpful
Tom and Will provided an excellent service throughout the roller-coaster ride that is; buying a house! Will picked up the phone out of hours when necessary which really helped keep the ball rolling during the process. Once the sale had been agreed, Tom was pivotal in closing the process off as quickly as possible with all parties involved. The most helpful bit was he always responded to my queries on email, which was extremely convenient as I could only communicate throughout the working day on ...
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Aug 18,2014
Minithumbup
By:
Aug 18,2014
0 people found
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We had found another property we were eager to purchase, but were told by the person selling to us that we had to find a buyer for our property within 2 weeks. Tom came around and we agreed a realistic price to sell our property at. Within 24 hours of our property being put on the market Tom had arranged for 15 viewings all on the next day. It was manic during that day, however, by the end of the day we had two potential buyers. We would like to thank Tom and his team at Gregory Brown, Stain...
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Comment on agent fees
Just think that the percentage was too high at 1.5% although we know its a standard fee.
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Aug 10,2014
Minithumbup
By:
Aug 10,2014
0 people found
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We had a very positive experience of Gregory Brown right from our very first meeting with Will to discuss the sale of our property. He and the team encouraged us through the difficult months of unsuccessful viewings and offers that fell through and then, finally, advised us well on the offer to accept and then found us a perfect home to purchase! All of our contact with all of the GB team was helpful and positive and we would definitely recommend them....
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Aug 09,2014
Minithumbup
By:
Aug 09,2014
0 people found
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Both Tom and Will were very helpful throughout our time purchasing the property. They were able to answer any queries we had or if they didn't know, they asked the vendor on our behalf. We used the electrician that Will recommended and he was excellent; we will be using him again! We were very pleased with the service we received and we would use Gregory Brown again should the need arise....
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Aug 08,2014
Minithumbup
By:
Aug 08,2014
0 people found
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I was extremely grateful that the experience and expertise of the team at Gregory Brown found suitable buyers for a property that had a good deal of work to be done on it amongst other issues. It was not a particularly easy property to sell. All members of staff were alert, courteous and very patient during the process. I would not hesitate to recommend Gregory Brown to anyone with a property to sell, buy, let, rent or which needs managing. The care and attention given by all members of the te...
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Comment on agent fees
I know I had excellent value for money.
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Aug 08,2014
Minithumbup
By:
Aug 08,2014
0 people found
this helpful
The agent did a good job on the house sale and the brochure was excellent with lots of photos. They went further in suggesting and arranging viewings for possible purchase. They were very good as intermediaries with the buyer as well as additional advice when we got to moving day, and helped a lot with getting our vendor to co-operate....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £35,000
  • Max: £540,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 0 2 29 0 9 1 0 3
Tom Elliott - upload your photo Tom Elliott
32 reviews

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William Whitelock - upload your photo William Whitelock
25 reviews

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Karen  - upload your photo Karen
1 reviews

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Karen Gunn - upload your photo Karen Gunn
2 reviews

About Karen No description set View full profile
William  - upload your photo William
1 reviews

About William No description set View full profile

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