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    Pauline Buck
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    Andy Read
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    Edward Macfarlane
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Greenfield Estate Agents

383 Ewell Road Tolworth, Surbiton
Greater London

020 8390 6666

Sep 11,2014
Sep 11,2014
2 people found
this helpful
4 Bed house. 3 doubles, 1 single. My room £495/Month. Good communication and cooperative when issues with rent arose from one of the tenants. Unjustified use of deposit money to fix minor problems with cosmetic wear that were present at start of tenancy and to replace items that were of poor (£1 shop) quality or not originally provided. Everything fell apart within 8 weeks. Charged £80 to remove bed wall marks that were already there per room. Expensive rent for what the pro...
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What agent could do to change your mind?
To be a bit less greedy with the deposit.
Was this helpful? Yes
Oct 14,2012
Oct 14,2012
7 people found
this helpful
What can I say about Greenfields? They\'re make me sick! I had them recommended to me by someone at work, maybe they hate me or something because I would never recommend these bunch of jokers to anybody!!!! Firstly Liz from the Kingston branch showed us around a few properties, very friendly and chatty and pretty much got us on-side so we trusted her whilst bullshitting to us at every property. We eventually settled on a propety which wasn\'t ideal for our needs, the second bedroom was tiny b...
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What agent could do to change your mind?
I doubt Greenfields even realise or care about how bad they are, however if they do read this then here are just a few pointers that they need to address urgently: 1. Stop lying 2. Communication with tennants needs to be made by telephone NOT e-mail especially when it\'s a serious matter 3. Your customer service is shocking and needs to be addressed urgently
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Pauline Buck - upload your photo Pauline Buck
1 reviews

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Andy Read - upload your photo Andy Read
10 reviews

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Edward Macfarlane - upload your photo Edward Macfarlane
2 reviews

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Awards won by Greenfield Estate Agents, Surbiton KT6 7DE

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