Greenfield Estate Agents
Surbiton, KT6
3.7/5, 35 reviews
66% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
89% lettings fee satisfaction
No description for branch.

Opening Hours
Address

Greenfield Estate Agents
13 Claremont Road
Surbiton
Greater London
KT6 4QR
020 8399 7070

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £250,000 £1,000,050
Lettings 100% 89% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
14 1 1 8 5 0 3 1 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings
Latest Properties

No Properties

“Great service...”

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Jun 20,2019
Minithumbup
By: 'JJ'
Jun 20,2019
0 people found
this helpful
Georgina was fantastic to work with, as a landlord it was reassuring to know that Greenfields were acting for me. Fast, efficient and knowledgeable. Thank you for you hard work...
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Comment on agent fees
good
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“Mirza...”

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Jun 13,2019
Minithumbup
By: 'Mo Mirza'
Jun 13,2019
0 people found
this helpful
We have been with Greenfield since it was first established. We have always received a prompt and professional service from them....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“She was brilliant and very helpful...”

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Jun 03,2019
Minithumbdown
By: 'Dheeraj Foolchand'
Jun 03,2019
0 people found
this helpful
Brilliant and quick service. Very professionally dealt with the renewal of the flat I am renting currently. Was on point all the time and responded well...
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Was this helpful? Yes

“Smooth Tenancy Swap...”

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May 24,2019
Minithumbup
By: 'Vishal'
May 24,2019
0 people found
this helpful
I was pleased with the way the tenancy swap was managed by Georgina. Everything was made easy for me, and completed at my convenience....
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“Rental Management...”

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May 22,2019
Minithumbup
By: 'Lea Redway Ltd'
May 22,2019
0 people found
this helpful
Very professional and easy to work with. Polite and efficient. Responds very promptly and always calls or emails back when necessary....
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Comment on agent fees
Fair
Was this helpful? Yes

“Good...”

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May 15,2019
Minithumbup
By: 'Georgina Tomassi, Justine Feliciano and Pauline Bu'
May 15,2019
0 people found
this helpful
There are very helpfull and polite. We give them all the best ratings. we are very happy with all them...
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Comment on agent fees
Good
Was this helpful? Yes

“Professional and really helpful...”

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Jan 31,2019
Minithumbup
By: 'Sacha'
Jan 31,2019
0 people found
this helpful
Pauline and Natalie are always quick to respond to any queries and have taken all the hassle out of renting....
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“Managing agent...”

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Jan 27,2019
Minithumbup
By: 'Paul Dales'
Jan 27,2019
0 people found
this helpful
The team at Greenfield has always responded quickly to tasks required by me (the landlord) and the tenants. They are easy to deal with....
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“Very good...”

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Jan 20,2019
Minithumbup
By: 'Laurence Dawson.'
Jan 20,2019
0 people found
this helpful
I have had excellent service and advice from Joanna and Priya. From the initial phone call with Joanna all communication has been excellent, clear information and instructions. I felt that all of my needs were being looked after. Very professional and no BS estate agent ...
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Comment on agent fees
Fees were very competitive well communic and transparent. No hidden extras.
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“Thoroughly Professional and Very Helpful...”

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Jan 15,2019
Minithumbup
By: 'Darren'
Jan 15,2019
0 people found
this helpful
Justine has been involved in managing my former home for the 3 - 4 years we have rented it. She has always been friendly and efficient, being prepare to do that little bit more which has given reassurance that our best interests are being managed, not just ...
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Comment on agent fees
Obviously I would prefer fees to be lower but they are probably in keeping with the general market.
Was this helpful? Yes

“Service Provided...”

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Jan 08,2019
Minithumbup
By: 'Johanna Ferguson'
Jan 08,2019
0 people found
this helpful
I have been dealing with Greenfield estate agents for a very long time, They provide advisory service that is second to none. They are straight with the Landlord and Tenant therefore there is never any conflict. They always deliver on the promises they make. Johanna ...
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Comment on agent fees
Most reasonable
Was this helpful? Yes

“Excellent...”

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Jan 08,2019
Minithumbup
By: 'Susie'
Jan 08,2019
0 people found
this helpful
We have used Greenfield's for the past 3 or 4 years and the service has been excellent. They are friendly and approachable, as well as efficient and always willing to go the extra mile. I thoroughly recommend them....
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Comment on agent fees
Fees compare favourably with other agents but you certainly get value for money
Was this helpful? Yes

“I have been dealing with Greenfield for the last couple of years and have been very happy with the service. I have mostly been dealing with Georgina T...”

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Jan 08,2019
Minithumbup
By: 'Moses123'
Jan 08,2019
0 people found
this helpful
I have been dealing with Greenfield for the last couple of years and have been very happy with the service. I have mostly been dealing with Georgina Tomassi who seems very thorough. She communicates well with our tenants and us very well and hope to ...
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Comment on agent fees
Good
Was this helpful? Yes

“Great agency...”

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Jan 08,2019
Minithumbup
By: 'Guilherme'
Jan 08,2019
0 people found
this helpful
I rented a flat with greenfield. it was my first time renting in the UK, they explained all the details with patient and were super helpful....
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“First class...”

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Jan 03,2019
Minithumbup
By: 'Leonie & Jordan'
Jan 03,2019
0 people found
this helpful
Rhys was a pleasure to deal with, he kept us informed at all times with the progress of our purchase, going the extra mile to help us to secure our first home. We could not recommend him highly enough!...
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Comment on agent fees
NA
Was this helpful? Yes

“User-friendly and efficient...”

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Nov 07,2018
Minithumbup
By: 'John Geoffrey'
Nov 07,2018
0 people found
this helpful
Daniel and his colleagues provided an excellent service , finding a suitable buyer quickly and keeping us informed throughout the sale process, as well as communicating clearly with the buyers on several points....
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Comment on agent fees
Very competitive
Was this helpful? Yes

“Excellent local knowledge...”

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Jul 13,2018
Minithumbup
By: 'Louise J'
Jul 13,2018
1 people found
this helpful
In 2011, Daniel Less sold my house and negotiated the purchase of my house offering expert local knowledge, advice and patience while house hunting. I subsequently recommended him to my friend and he helped her sell the family home and purchase a lovely flat. I have ...
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Comment on agent fees
The fees were very competitive
Was this helpful? Yes

“Purchase of 11 Claremont Terracve...”

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Jun 26,2018
Minithumbup
By: 'dlg1980'
Jun 26,2018
0 people found
this helpful
Daniel was incredibly supportive and determined in what was a very difficult transaction. He appreciated our point of view and helped us achieve purchase at a reasonable price, despite the vendors being less than co-operative, and having someone with Daniel's experience helping on our side ...
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Comment on agent fees
N/A - we were the buyers
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“Highly Recommended...”

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Jun 06,2018
Minithumbup
By: 'Ms A Mer'
Jun 06,2018
0 people found
this helpful
After seeing quite a few agents, I chose Greenfield to sell my home as I thought they were slightly ahead of the other agents that came round and they have sold many properties in the area. I was very impressed with the whole process from ...
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Comment on agent fees
Good
Was this helpful? Yes

“The service were received from Greenfield was outstanding. We purchased ......”

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Mar 12,2018
Minithumbup
By: 'Lauren'
Mar 12,2018
0 people found
this helpful
The service were received from Greenfield was outstanding. We purchased and sold via Greenfield and they were friendly, proffesional and knowledage throughout the whole process. Daniel Less was involved throughout and helped us navigate some unknowns, he acts quickly and is a true professional. We ...
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Comment on agent fees
Good
Was this helpful? Yes

“Dear Kingston University students,please, please, PLEASE do not use ......”

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Dec 13,2016
Minithumbdown
By: 'WhyAreMyWindowsMouldy'
Dec 13,2016
5 people found
this helpful
Dear Kingston University students, please, please, PLEASE do not use this agency; they are happy to take your money, but they don't want to deal with any of your problems. Also, don't rent a property off of a man named Alok Chandler; he also doesn't ...
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Was this helpful? Yes

“I had Greenfield come round and value my home, as ......”

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Oct 23,2015
Minithumbup
By: 'Landlord'
Oct 23,2015
0 people found
this helpful
I had Greenfield come round and value my home, as we are going abroad for a while. To be honest they knocked spots of the competition and wanted to make sure they knew this and praised the people concerned . They were knowledgeable professional and reassuring ...
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“My experience of Greenfield is they have always been very ......”

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Oct 16,2015
Minithumbup
By: 'Matthew'
Oct 16,2015
1 people found
this helpful
My experience of Greenfield is they have always been very professional and provided sound advice to me at all times, and Joanna Ferguson has a wealth of knowledge and experience of the lettings market within the area which really helped when letting my property. Joanna ...
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“Excellent market knowledge by Sam Brown. Marketed the property at ......”

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Mar 04,2015
Minithumbup
By: 'mrramu'
Mar 04,2015
1 people found
this helpful
Excellent market knowledge by Sam Brown. Marketed the property at the right level to attract buyers and secured a sale in no time at all. Lucas was very personable and dealt with all the admin behind the sale....
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Comment on agent fees
Very competitive and prepared to negotiate.
Was this helpful? Yes

“Excellent Market knowledge from Sam Brown. Marketed property at right ......”

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Mar 04,2015
Minithumbup
By: 'Mr Ramu'
Mar 04,2015
1 people found
this helpful
Excellent Market knowledge from Sam Brown. Marketed property at right level and secured us a buyer extremely quickly. Lucas was very personable and handled all the admin quickly and efficiently....
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Comment on agent fees
Very competitive. Were prepared to negotiate.
Was this helpful? Yes

“This agency is a total joke. Noted the number of 5 ......”

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Oct 20,2014
Minithumbdown
By: 'peter'
Oct 20,2014
10 people found
this helpful
This agency is a total joke. Noted the number of 5 star reviews submitted in late July. Also, I tried to submit a review via http://www.referenceline.com/trackrecord/CustomerLogin.asp?firmnumber=58800 But was unable to as it said online reviews not accepted. So the ...
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By: Ahmed
Oct 21, 2014
View all comments (1)
'Peter' your grammar is shocking!!!! ...

“This company are complete amateurs and an absolute disgrace. My ......”

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Jul 15,2014
Minithumbdown
By: 'Mrs Brown'
Jul 15,2014
2 people found
this helpful
This company are complete amateurs and an absolute disgrace. My daughter and a group of friends rented a property through them whilst they were studying at Kingston University. The property was run-down and throughout the winter it was freezing cold (even with the heating on). ...
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“This estate agent is terrible, the Costner service is on ......”

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Jun 30,2014
Minithumbdown
By: 'Luke S'
Jun 30,2014
3 people found
this helpful
This estate agent is terrible, the Costner service is on another level to anything I've experienced before. We had out move in date changed without any reasonable notice, moving vans etc had been booked and paid for - no apologises. Part of our offer agreement ...
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“Stay away at all costs...The lettings agents in the ......”

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Apr 23,2014
Minithumbdown
By: 'Johnny Dee'
Apr 23,2014
6 people found
this helpful
Stay away at all costs... The lettings agents in the Greenfields Surbiton branch are the most incompetent, dishonest team of individuals I have ever had the displeasure of dealing with. I will not be stopping my complaint at this review... I warned the team after ...
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What agent could do to change your mind?
An apology, any form of honesty, but now, nothing can be done!
Attached Filesnbsp;
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“This agent has terrible customer service and no concept of ......”

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Jan 27,2014
Minithumbdown
By: 'Dave'
Jan 27,2014
3 people found
this helpful
This agent has terrible customer service and no concept of the stress and frustration that their incompetent causes. We were supposed to be moving into a property but the landlord pulled out, and changed letting agents (I can only assume this is because he/she ...
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What agent could do to change your mind?
Refunded my deposit in a timely fashion and a genuine apology.
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:00 PM 06/03/2018 by lelle

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