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    Johanna Ferguson
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    Stephanie Long
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    Lucas Dire
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    Daniel Less
No description for branch.
Greenfield Estate Agents

13 Claremont Road Surbiton
Greater London
KT6 4QR

020 8399 7070
Website not available

Properties for Sale
Properties to Rent

Mar 12,2018
Minithumbup
Daniel Less
By: 'Lauren'
Mar 12,2018
0 people found
this helpful
The service were received from Greenfield was outstanding. We purchased and sold via Greenfield and they were friendly, proffesional and knowledage throughout the whole process. Daniel Less was involved throughout and helped us navigate some unknowns, he acts quickly and is a true professional. We ...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 13,2016
Minithumbdown
By: 'WhyAreMyWindowsMouldy'
Dec 13,2016
5 people found
this helpful
Dear Kingston University students, please, please, PLEASE do not use this agency; they are happy to take your money, but they don't want to deal with any of your problems. Also, don't rent a property off of a man named Alok Chandler; he also doesn't ...
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Was this helpful? Yes
Oct 23,2015
Minithumbup
Johanna Ferguson
By: 'Landlord'
Oct 23,2015
0 people found
this helpful
I had Greenfield come round and value my home, as we are going abroad for a while. To be honest they knocked spots of the competition and wanted to make sure they knew this and praised the people concerned . They were knowledgeable professional and reassuring ...
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Was this helpful? Yes
Oct 16,2015
Minithumbup
Johanna Ferguson
By: 'Matthew'
Oct 16,2015
1 people found
this helpful
My experience of Greenfield is they have always been very professional and provided sound advice to me at all times, and Joanna Ferguson has a wealth of knowledge and experience of the lettings market within the area which really helped when letting my property. Joanna ...
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Was this helpful? Yes
Mar 04,2015
Minithumbup
Lucas Dire
By: 'mrramu'
Mar 04,2015
1 people found
this helpful
Excellent market knowledge by Sam Brown. Marketed the property at the right level to attract buyers and secured a sale in no time at all. Lucas was very personable and dealt with all the admin behind the sale....
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Comment on agent fees
Very competitive and prepared to negotiate.
Was this helpful? Yes
Mar 04,2015
Minithumbup
Lucas Dire
By: 'Mr Ramu'
Mar 04,2015
1 people found
this helpful
Excellent Market knowledge from Sam Brown. Marketed property at right level and secured us a buyer extremely quickly. Lucas was very personable and handled all the admin quickly and efficiently....
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Comment on agent fees
Very competitive. Were prepared to negotiate.
Was this helpful? Yes
Oct 20,2014
Minithumbdown
By: 'peter'
Oct 20,2014
9 people found
this helpful
This agency is a total joke. Noted the number of 5 star reviews submitted in late July. Also, I tried to submit a review via http://www.referenceline.com/trackrecord/CustomerLogin.asp?firmnumber=58800 But was unable to as it said online reviews not accepted. So the ...
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Was this helpful? Yes
By: Ahmed
Oct 21, 2014
View all comments (1)
'Peter' your grammar is shocking!!!! ...
Jul 15,2014
Minithumbdown
By: 'Mrs Brown'
Jul 15,2014
2 people found
this helpful
This company are complete amateurs and an absolute disgrace. My daughter and a group of friends rented a property through them whilst they were studying at Kingston University. The property was run-down and throughout the winter it was freezing cold (even with the heating on). ...
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Was this helpful? Yes
Jun 30,2014
Minithumbdown
Stephanie Long
Johanna Ferguson
By: 'Luke S'
Jun 30,2014
3 people found
this helpful
This estate agent is terrible, the Costner service is on another level to anything I've experienced before. We had out move in date changed without any reasonable notice, moving vans etc had been booked and paid for - no apologises. Part of our offer agreement ...
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Was this helpful? Yes
Apr 23,2014
Minithumbdown
By: 'Johnny Dee'
Apr 23,2014
6 people found
this helpful
Stay away at all costs... The lettings agents in the Greenfields Surbiton branch are the most incompetent, dishonest team of individuals I have ever had the displeasure of dealing with. I will not be stopping my complaint at this review... I warned the team after ...
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What agent could do to change your mind?
An apology, any form of honesty, but now, nothing can be done!
Attached Files
Was this helpful? Yes
Jan 27,2014
Minithumbdown
By: 'Dave'
Jan 27,2014
3 people found
this helpful
This agent has terrible customer service and no concept of the stress and frustration that their incompetent causes. We were supposed to be moving into a property but the landlord pulled out, and changed letting agents (I can only assume this is because he/she ...
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What agent could do to change your mind?
Refunded my deposit in a timely fashion and a genuine apology.
Attached Files
Was this helpful? Yes
Jul 29,2013
Minithumbdown
By: 'Bob'
Jul 29,2013
4 people found
this helpful
Absolute amateurs! They obsess in making you sign the paper work and then once they have taken money off you, they do not want to know! All the staff sing off different hymn sheets and contradict each other. They ignore emails and then deny that ...
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What agent could do to change your mind?
Answer emails. Do not seem \'unbothered\' on the phone! Get properties cleaned. Ensure property is in good working order. Don\'t charge fees for things that do not exist. Don\'t leave private documents laying around for anyone to look at!
Attached Files
Was this helpful? Yes
Aug 11,2012
Minithumbdown
By: 'Anon'
Aug 11,2012
6 people found
this helpful
If you are considering LETTING DON\'T USE THEM. Took a £300 deposit for a flat as well as fees to do a credit check which we passed with flying colours. A week before we were due to move in they said the landlord had ...
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What agent could do to change your mind?
Refund my deposit. I un derstand I would lose the money for a credit check but the deposit was for a flat that was supposedly to let.
Attached Files
Was this helpful? Yes
Jul 23,2012
Minithumbdown
By: 'Jas'
Jul 23,2012
6 people found
this helpful
Do not go to this estate agent if you are renting a property! As students in our first year we had no previous experience about contracts etc. and it was our first time renting. Greenfields have been no help at all. We asked for a ...
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Was this helpful? Yes
May 27,2011
Minithumbdown
By: 'pp'
May 27,2011
5 people found
this helpful
Awful! Came and gave the big sales pitch. Then were unable to deliver. Hyped up their database of potential buyers then delivered just two viewings in 6 weeks!! Made promises they couldn't keep. Steer Clear!!...
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Was this helpful? Yes
Jul 31,2010
Minithumbdown
By: 'handle'
Jul 31,2010
5 people found
this helpful
I was moving out of a flat after several years and they tried to infer I had cracked a window which was already cracked, they said I had broken a blind, and deducted money from my deposit for a flat in pretty good condition. I ...
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
75% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £250,000
  • Max: £550,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 1 0 7 3 0 0 1 0 2
Johanna Ferguson - upload your photo Johanna Ferguson
3 reviews

About Johanna No description set View full profile
Stephanie Long - upload your photo Stephanie Long
1 reviews

About Stephanie No description set View full profile
Lucas Dire - upload your photo Lucas Dire
2 reviews

About Lucas No description set View full profile
Daniel Less - upload your photo Daniel Less
1 reviews

About Daniel No description set View full profile

Fees

No fees set.
Last updated at 5:00 PM 06/03/2018 by lelle

Complaints Procedure

No procedure set.
Last updated at 5:00 PM 06/03/2018 by lelle

Awards won by Greenfield Estate Agents, Surbiton KT6 4QR

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