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No description for branch.
Greene & Co

3 Broadway Parade Crouch End, London
Greater London
N8 9DE

020 8348 7666

Jun 23,2016
Minithumbdown
By:
Jun 23,2016
0 people found
this helpful
Greene and Co falsely advertised that a house to let came with access to communal gardens. We signed a tenancy agreement after also being verbally assured that the tenancy came with access to the communal gardens. This was also clearly stated in the advert - and this was the reason that we chose the house (it was a lot more rent than we would have otherwise paid). When it transpired (through our own investigation) that the house did not in fact have any right of access to the gardens, we sought ...
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Was this helpful? Yes
Sep 08,2015
Minithumbup
By:
Sep 08,2015
0 people found
this helpful
Sofia provided us with an excellent service which enabled us to quickly friend a new home. She was able to liaise with the landlord quickly....
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Jul 02,2015
Minithumbup
By:
Jul 02,2015
0 people found
this helpful
When searching for a new property to rent, Sofia was excellent. She really listened to our needs and only approached us with properties that matched our requirements instead of bombarding us with every property. On arranging viewings she was very quick and honest about room sizes, transport links, furnishings etc. We found this extremely useful when looking into different areas of London. On my next property search I will definitely request Sofia if going through Greene&Co. Overall she provi...
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Was this helpful? Yes
Mar 08,2015
Minithumbdown
By:
Mar 08,2015
0 people found
this helpful
our experience of using this estate agent is very unpleasant we asked them to evaluate our property, and the Manager Summer Preston, showed up with a junior negotiator. They undervalued our property by over £50K! Suggesting the market was very slow at the time (Nov. 2014), and would not be able to achieve the asking price. She suggested not to complete the renovation work, as not necessary, and pretend she had an investor interested in the purchase. As we became suspicious of her waffles, ...
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Was this helpful? Yes
Mar 06,2015
Minithumbdown
By:
Mar 06,2015
0 people found
this helpful
We had an absolutely shambolic experience with Greene & Co, which unfortunately is ongoing despite us having vacated our property. There were innumerable issues with our property which our landlord failed to carry out her basic duties (eg. heating and hot water broken, repairs not authorised therefore G&C were 'unable' to do anything to assist us), at every turn we were met by rude, unfriendly and unsympathetic staff who shared our case around and therefore INTERNAL miscommunication was...
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What agent could do to change your mind?
I don\'t have a clue what these were spent on.
Comment on agent fees
I don\'t have a clue what these were spent on.
Was this helpful? Yes
By: Jordan Axten
Mar 06, 2015
View all comments (1)
Overall we believe this review to be factually incorrect and unfair. Greene & Co pride ourselves on providing an exceptional service to our landlords and tenants. The tenants had a dedicated Property Manager for the duration of their tenancy with cover provided by the Property Management team for absences to ensure a continuous service for the tenants with full handover notes provided on every occasion. In this instance the landlord is based abroad so on occasion there were difficult....
Jun 24,2014
Minithumbup
By:
Jun 24,2014
0 people found
this helpful
Olivia was a great agent to deal with. We registered with dozens of agencies and competitively out really felt like Olivia went out of her way to understand our needs and emergised with our house hunting challenges. Many other agencies we dealt with felt very transactional and indifferent to our requirements, offering us properties which in no way meet our needs repeatedly....
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Was this helpful? Yes
Jun 13,2014
Minithumbup
By:
Jun 13,2014
0 people found
this helpful
She was very efficient. Arriving on time very friendly and she show me a lots of houses to rent. She's very dedicated to her work....
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Was this helpful? Yes
Jun 09,2014
Minithumbup
By:
Jun 09,2014
0 people found
this helpful
We have recently started renting a property through Green and Co. The administration fee was £500. It was all done very quick....
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Jun 05,2014
Minithumbup
By:
Jun 05,2014
0 people found
this helpful
All the agents I dealt with were helpful and knowledgable. They were very efficient and seemed very pro-active in securing me a tenant as soon as possible....
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May 29,2014
Minithumbup
By:
May 29,2014
0 people found
this helpful
I worked with Greene & Co in my search for a flat and I can say that they were very polite and proactive in helping me out. They listened to my needs and tried their best to match them. I would definitely use them again next time I move!...
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Was this helpful? Yes
May 29,2014
Minithumbup
By:
May 29,2014
0 people found
this helpful
Sofia dealt with a situation of a failed viewing really well and used her initiative to ensure a viewing was arranged at another property immediately...as it turned out it was the flat that is now my home. She was responsive and supportive throughout the offer and contract negotiations particularly in light of a few complications that she was quick to address with the support of her manager. Finally she went above and beyond when she helped me on the day of the move; the key pickup hadn't gone t...
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Was this helpful? Yes
May 28,2014
Minithumbup
By:
May 28,2014
0 people found
this helpful
Chris was a good guy who sorted everything in a timely manner. His communication with the group was excellent, especially considering there were five of us who are all relatively difficult to get hold of at the best of times....
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May 26,2014
Minithumbup
By:
May 26,2014
0 people found
this helpful
Sofia was really helpful, she was enthusiastic about helping us find a place and keen to let us know about new things that were becoming available. She was much friendlier and more personable than most other agents that I have dealt with....
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Was this helpful? Yes
May 24,2014
Minithumbup
By:
May 24,2014
0 people found
this helpful
Olivia gave a very professional, yet personal impression. She always called back and kept us updated on whether our offer was accepted or not. In the contrary to many real estate agents, Olivia also contacted us with just the right amount of e-mails and calls, for us to feel well informed BUT not chased....
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Was this helpful? Yes
May 21,2014
Minithumbup
By:
May 21,2014
0 people found
this helpful
All fine, very communicative with us and I felt Chris had control of the process. Also helped to negotiate the best possible price wth landlord....
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Was this helpful? Yes
May 14,2014
Minithumbup
By:
May 14,2014
0 people found
this helpful
Olivia Geisner is helping us to find a property to rent in Crouch end and she has been extremely helpful, considerate of our needs and demonstrated a great business approach. She has also been very pleasant on a personal level and made us feel comfortable as her clients....
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Was this helpful? Yes
Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
Great Friendly service, good negotiating skills and clearly had both tenant and Landlord fairly in mind. Always on time, seems to go the extra mile....
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Was this helpful? Yes
Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
Chris was very helpful, making sure he could meet our requests for separate viewings for myself and my partner, he was very professional and understood what we were looking for in a property and thankfully we found the perfect one for us....
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Was this helpful? Yes
Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
Sofia was absolutely outstanding. From the very beginning when I first contacted her she was friendly, knowledgable and established a great professional relationship. She was excellent at relating to my needs and finding us the perfect property. Sofia kept me informed along the whole process, phoning and emailing when anything had to be updated, she always phoned when she said she would and at convenient times to suit me. She went beyond what I expected from letting agent and it was only when I ...
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Was this helpful? Yes
Apr 29,2014
Minithumbup
By:
Apr 29,2014
0 people found
this helpful
Chris was very helpful in my search for a rented property. He understood quickly what I liked and didn't, so my time was not wasted with inappropriate viewings. He seemed to make it his mission to find me somewhere, and worked hard to get to me viewings around my work schedule and negotiated well on my affordability whilst representing the landlords interests too. He put forward my job as a charity manager to landlords which I think really helped in securing a tenancy. I was also kept up to date...
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Was this helpful? Yes
Apr 29,2014
Minithumbup
By:
Apr 29,2014
0 people found
this helpful
Sofia was an absolute pleasure to deal with. Was friendly and made us feel at ease with this huge step in our life's. Sofia really did go out her way to make our move happen and go as smoothly as possible....
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Apr 22,2014
Minithumbup
By:
Apr 22,2014
0 people found
this helpful
Chris was helpful as ever and always a pleasure to deal with. He got back to me straight away and patiently explained my options. Thankyou (again) !...
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Was this helpful? Yes
Apr 15,2014
Minithumbup
By:
Apr 15,2014
0 people found
this helpful
I found Sofia to a be a very professional, kind and friendly Lettings Agent. Its hard to believe she is only a trainee negotiator. She took her to best match my requirements whilst offering good advice on the current property market in the Crouch End area. I wish her best of luck with her career....
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Was this helpful? Yes
Apr 14,2014
Minithumbdown
By:
Apr 14,2014
3 people found
this helpful
I rented the above property through Greene & Co from March 1st 2013 to February 28th 2014. I paid £400 agent fee for the company, a lot more than many other letting agency. The contract was made by Jake Mullem who didn't even explain the information to me completely before urging me to sign the contract. I just arrived London at that time and I had no idea how it works for letting agent. In fact I only realised the agency fee was £400 after signing the contract. Throughout the...
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What agent could do to change your mind?
The agent could have helped the tenant to contact the landlord to fix the problem. If the landlord is the problem for not returning the deposit, then the agent should refer us to the corresponding organization that protect our deposit. Instead the agent and the company simply said they are not responsible and they don\'t care. The agent should also explained the contract including the agent fee clearly before urging the tenant to sign the contract. This is misleading behaviour and unethical. The agent should do better throughout the tenancy agreement to help the tenant. I had experienced very bad customer service from the company throughout the tenancy and the end of the tenancy. There should be a formal apology and compensation for this disgraceful behaviour.
Was this helpful? Yes
Sep 28,2013
Minithumbdown
By:
Sep 28,2013
1 people found
this helpful
I would not want to be involved with this letting agent and am glad that no money has changed hands. I viewed one property with them months ago which I felt was over priced and so did not want to pursue after viewing it. Since then they have called me most days and left answer phone messages. Their messages just stating to call them. It feels like someone just goes through a list of contacts every day as the phone call is at the same time most days. Last week I had seven answer phone messages fr...
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Was this helpful? Yes
Dec 12,2012
Minithumbup
By:
Dec 12,2012
0 people found
this helpful
Greene&Co I want to thank you for the brilliant work you have done on the sale of my property. The people working at Greene & Co were genuine and pleasant to deal with my property sale. Within 2 weeks I had a offer. I previously put my property for sale in a recently open estate agent in Crouch End for 6 months and no viewings for that period of time but had plenty of lies from them( big name, small effort). Once more thank you very much for your work and effort Greene&co. I honest...
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Was this helpful? Yes
Nov 05,2012
Minithumbup
By:
Nov 05,2012
0 people found
this helpful
Charlotte was positive about both the property and its potential to rent. She was realistic in her evaluation for rent value. She was patient with me as we went though the process of selecting a tenant - I am very choosy. I was most impressed by the professional approach. I wouldn\'t hesitate to recommend Charlotte....
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Was this helpful? Yes
Oct 25,2012
Minithumbup
By:
Oct 25,2012
1 people found
this helpful
Greene and Co were very proactive in terms of finding prospective buyers for my flat. When the first sale fell through, they were quick to find another buyer. They were courteous and helpful throughout what was a fairly stressful process, and I would recommend them to other sellers in the Crouch End area. I also like the fact that they are involved in the local community and market themselves well to local residents....
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Was this helpful? Yes
Oct 25,2012
Minithumbup
By:
Oct 25,2012
0 people found
this helpful
As newcomers to the London letting market, we have been very appreciative of Greene & Co's help and advice. They have patiently dealt with my many questions and efficiently gone about the business of establishing us as landlords. I have not singled out individual members of their staff because I have dealt with several of them and they have all been courteous and professional....
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Was this helpful? Yes
Oct 23,2012
Minithumbup
By:
Oct 23,2012
0 people found
this helpful
We had looked around 10-15 properties in our search for our (me + my girlfriend) first 1 bed property together. Our search had come up with a couple of ok properties but nothing that was close really to what we wanted. Chris\'s service was excellent and made the whole process fairly painless. His communication with the landlady was efficient and he was transparent and candid throughout. Recommended!...
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Was this helpful? Yes
Areas covered
  • N8
  • N4
  • N6
  • N19
  • N10
  • N22
  • N2
  • N13
  • N15
  • N11
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £425,000
  • Max: £425,000

Letting
  • Min: £0
  • Max: £0

ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 1 24 6 7 0 1 0 4 2
jenni o'neil - upload your photo jenni o'neil
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Daniel Grossmith - upload your photo Daniel Grossmith
3 reviews

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charlotte adams - upload your photo charlotte adams
8 reviews

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jenni o'neil - upload your photo jenni o'neil
1 reviews

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Jenni O'Neill - upload your photo Jenni O'Neill
1 reviews

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jenni o'neil - upload your photo jenni o'neil
0 reviews

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summer preston - upload your photo summer preston
3 reviews

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Paul Harris - upload your photo Paul Harris
6 reviews

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Ed Bloom - no image available Ed Bloom
Lettings Manager
11 reviews

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Amelia  Bye - upload your photo Amelia Bye
0 reviews

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Joshua Phillips - upload your photo Joshua Phillips
1 reviews

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Katie Phillips - upload your photo Katie Phillips
0 reviews

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Stephen Brown - upload your photo Stephen Brown
3 reviews

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Samantha Clarke - upload your photo Samantha Clarke
2 reviews

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Chris Casey-Kon - upload your photo Chris Casey-Kon
8 reviews

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Lee Goodchild - upload your photo Lee Goodchild
2 reviews

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Olivia Geisler - upload your photo Olivia Geisler
3 reviews

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Jake Mullen - upload your photo Jake Mullen
1 reviews

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Katie Englender - upload your photo Katie Englender
1 reviews

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Sophia  - upload your photo Sophia
7 reviews

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Avi Mishali - upload your photo Avi Mishali
0 reviews

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Jordan Axten - upload your photo Jordan Axten
1 reviews

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Shane Ballard - upload your photo Shane Ballard
1 reviews

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Last updated at 5:28 PM 08/01/2016 by George

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Last updated at 5:28 PM 08/01/2016 by George

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