The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 168 Reviews
98% Recommended
100% sales valuation accuracy
75% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £85,000 | £3,270,000 |
| Lettings | 75% | 99% | £875 | £1,600 |
Grants Independent Estate Agents
155 Station Road, Addlestone, Surrey
KT15 2AT
01932 858885


By : 'Iain'
Services : Sales( As a Vendor )
Sold price : £425000
Would you recommend ? : Yes
Postcode : KT15
We were kept informed at every stage of the selling process, which was very much appreciated. The agents we dealt with were both very friendly and helpful. We would recommend Grants. We put our house on the market in July and exchanged contracts at full asking price 8-weeks and 6-days... Read Full Review
By : 'Al'
Services : Letting( As a Owner )
Rent PCM : £1
Would you recommend ? : Yes
Postcode : KT15
Professionally Veted tenants Managed to keep the rental income alligned with the market Recommended imrovements to the property with a view to both satisfy tenants needs and increase rental income Carried out the agreed tasks� for property improvements efficienty on timely basis. Hannah... Read Full Review
Management fees and contract renewal charges should be re-visited with a view to lower them a bit.
Management fees and contract renewal charges should be re-visited with a view to lower them a bit.

By : 'Jon'
Services : Sales( As a Vendor )
Sold price : £154950
Would you recommend ? : Yes
Postcode : KT15
I don't normally write reviews, but I am extremely impressed with the service I received from start to finish with Grants and in particular Stuart there. There were issues around every turn with the sale with existing tenants and agreements in place, planning issues etc etc, and Stuart went above... Read Full Review

By : 'Nicky'
Services : Sales( As a Vendor )
Sold price : £384500
Would you recommend ? : Yes
Postcode : KT15
Stuart and Richard have been absolutely outstanding during our house sale. Our house was the first on our estate to be sold which made valuation a little bit harder but I felt they gave us great advice as to how to position it in the market. They could not have worked any harder to ensure we... Read Full Review
Very competitive
Very competitive

By : 'Tom'
Services : Sales( As a Vendor )
Sold price : £200000
Would you recommend ? : Yes
Postcode : KT15
We have used Grants Independent a few times now with regards to both buying and selling and would absolutely recommend them to anyone else looking to buy / sell in the area. Stuart Beauchamp especially has given us a first class service from start to finish on all occasions whether we were looking... Read Full Review

By : 'WhitstabubbleKen'
Services : Sales( As a Vendor )
Sold price : £265000
Would you recommend ? : Yes
Postcode : KT15
Very good service from Grants. Originally we planned to rent the property and Grants handled the finding of tenants, which they did quickly. However, we decided to sell instead. Stuart from Grants came out the same day and gave us a valuation. No hassle from Grants about the change from rent to... Read Full Review
By : 'Gary'
Services : Sales( As a Vendor )
Sold price : £235000
Would you recommend ? : Yes
Postcode : KT15
This is a massive thank you to Grants for all their help with the sale and purchase of our flat/house. We did not have a straight-forward transaction due to various problems along the way (through no fault of Grants), but they were always there looking after us and offering amazing support and... Read Full Review
Very reasonable fees compared to other local estate agents.
Very reasonable fees compared to other local estate agents.
By : 'MrsK'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : KT15
I wouldn't hesitate to recommend Grants. I have never let a property before, I didn't know what to expect. The whole process has been very straightforward Grants have dealt with everything for me. I have been kept informed through the whole process, which did require a lot of work to my rental... Read Full Review
By : 'J'
Services : Sales( As a Buyer )
Sold price : £170000
Would you recommend ? : Yes
Postcode : KT15
We were kept informed at all times. If we had an issue it was dealt with quickly and positivley. We needed to be completed in a set time and we were. Thank... Read Full Review
By : 'Kate'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : KT15
We worked with Kevin in Addlestone, He was alway friendly, helpful and generous with his time. He often went above and beyond the standard duties of a Realestate agent, and we thoroughly appreciate his commitment to us and his job. I believe we would still be waiting to move into our new home if... Read Full Review

By : 'a.p'
Services : Sales( As a Buyer )
Sold price : £212000
Would you recommend ? : Yes
Postcode : KT12
Stuart always kept us updated on the proceedings of the purchase. Even though it took a while at least we knew the stages that we were up to. As the purchase was delayed by a few weeks Stuart helped us out when deliveries to the house were being made without any hesitation. Can't fault Grants... Read Full Review
It is what it is.
By : 'Becky'
Services : Sales( As a Vendor )
Sold price : £352500
Would you recommend ? : Yes
Postcode : KT15
We used Grants for the sale of Mum-in-law's property. It was great that they appreciated what was best for mum and her purchaser. Kevin even found out imperative information to effect an exchange of contracts before we knew. We applaud your... Read Full Review

By : 'Sean'
Services : Sales( As a Buyer )
Sold price : £330000
Would you recommend ? : Yes
Postcode : KT16
Stuart and Kevin worked tirelessly on our behalf to ensure our property was sold, even when things didnt go as planned which was beyond their control, they kept us focused and ensured we had plenty of veiwings, resulting in a successful sale, extremly satisfied. Jackie and Sean... Read Full Review
By : 'R'
Services : Sales( As a Vendor )
Sold price : £371000
Would you recommend ? : Yes
Postcode : KT
Grants had good local knowledge. They provided informative feedback following viewings and following acceptance of an offer followed up issues with other agents and solicitors involved in the chain to secure the... Read Full Review

By : 'Hayley'
Services : Sales( As a Buyer )
Sold price : £352500
Would you recommend ? : Yes
Postcode : KT15
Kevin was an absolute treasure on this purchase. He provided great communication throughout the transaction and without his effort and hard work it would not have moved as swiftly as it did. Greatly appreciate all his hard work and professionalism and will definitely recommend Kevin and his... Read Full Review

By : 'Evans'
Services : Sales( As a Buyer )
Sold price : £315000
Would you recommend ? : Yes
Postcode : KT15
All the staff are really friendly and professional. They cant do enough for you. Being a first time buyer they took a lot of stress out of the proses. Would highly recommend using this agents. Thank you so much Stuart and... Read Full Review

By : 'John'
Services : Sales( As a Vendor )
Sold price : £100000
Would you recommend ? : Yes
Postcode : KT15
I am very pleased that I chose Grants to sell my late mother's flat. Stuart was very professional, efficient and helpful throughout the process, providing regular updates and most importantly chasing my solicitors who were not the most efficient firm I have used. I would certainly recommend Grants... Read Full Review

By : 'Tina'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : KT15
I needed to find a suitable accommodation for my 72 year old mother who after living in Spain for 20 felt it was time to move back to the UK as her support network in Spain no longer existed. Stuart was more than helpful and sympathetic with identifying a property and despite being let down by the ... Read Full Review

By : 'Mrs'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KT15
From the outset we were impressed with the extra effort that Grants were prepared to put in, in comparison to other local agents. Before we had engaged them, they hand delivered local information, within hours of our initial enquiry! Members of staff were professional, efficient & always... Read Full Review
Fair & competitive

By : 'Chapman'
Services : Sales( As a Vendor )
Sold price : £625000
Would you recommend ? : Yes
Postcode : KT14
We discussed the sale with 3 agents in the area and Grants was the most aggressive in pricing and very slightly higher in fees. After a second review they still felt their sale figure was justifiable. As a seller you always want the highest price but also are cautious of pricing yourself out of the ... Read Full Review
We got 2 quotes of GBP 599k and Grants of GBP 650k. We agreed a +0.15% incentive if they achieved a price of GBP625k or higher. That worked out for both parties as we made GBP 26K more and they got the extra fees.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Grants Independent Complaints Procedure. We take complaints very seriously and will endeavour to resolve and rectify a situation quickly and efficiently. Please submit your complaint in the first instance to The Branch Manager You will receive a written acknowledgement in three workings days confirming that the matter is being investigated and a written reply will sent to you within 15 working days. In The Event You Remain Unsatisfied Please submit your complaint to: The Managing Director, at 175 Station Road, Addlestone, Surrey KT15 2BE The final review by the Managing Director and his conclusions will be sent to you in writing, in the rare event that the matter remains unresolved the letter will also include information of how the matter can be referred to the Ombudsman.
Last updated at 12/14/2017, 9:15:15 AM by allAgents