• Natalie Willson
    Natalie Willson
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    natalie wilson
  • Courtenay  Scarlett
    Courtenay Scarlett
  • Ross Greaney
    Ross Greaney
  • Kevin Sprangle
    Kevin Sprangle
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    Courtenay Scarlett
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    Natalie Willson
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    Courtenay Scarlet
  • Megan  Reeves
    Megan Reeves
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    Gareth Grant
  • Jane Dennis
    Jane Dennis
Independent Sales and Lettings agent, established in the business for over 20 years. Free, local advice available any time of the day.
Grants Independent Estate Agents

67 Commercial Way Woking
Surrey
GU21 6hn

01483776977
Apr 12,2017
Minithumbup
Jane Dennis
By:
Apr 12,2017
0 people found
this helpful
Jane Denis has always been nothing but professional, dealt with any problems I have brought up to her and solved any issues fast and efficiently. Couldn't ask for a better agent....
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 11,2017
Minithumbup
By:
Apr 11,2017
0 people found
this helpful
Jane Dennis has always been totally professional, helpful and has assisted in difficult situations with my tenants and is always immediately helpful with my questions...
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 10,2017
Minithumbdown
Jane Dennis
Kevin Sprangle
By:
Apr 10,2017
0 people found
this helpful
We were very pleased with the service provided by this Agent throughout our whole tenancy. Jane is very professional, always promptly replying to any queries/issues etc. Jane has been ever so helpful and willing to provide the best service possible in regards to any fixing arrangements to make sure we are safe and comfortable in our home. The best agency we have dealt with so far! 10 of ouf 10 * Shame we had to change the Agency as would love to continue with Grants. Highly recommended!...
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Was this helpful? Yes
Apr 06,2017
Minithumbup
Kevin Sprangle
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Apr 06,2017
0 people found
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Grants first visited us to give us a selling estimate for our home, I was very impressed with Kevin and his enthusiasm towards our flat. He was very knowledgeable on the area and similar property prices etc. He told me they give a very personal service which was exactly the case. We only dealt with particular people within Grants, who were all very lovely. We had regular feedback and lots of information on viewings so we could be well prepared to have the house ready. Once sold, Kevin was very h...
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Comment on agent fees
I felt these were very fair.
Was this helpful? Yes
Apr 06,2017
Minithumbup
Jane Dennis
By:
Apr 06,2017
0 people found
this helpful
I would highly recommend Grants management service. Jane Dennis was professional and efficient at all times during the tenancy. No job was too much for her she has always been very dependable and focused. She is highly knowledgeable....
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Comment on agent fees
Fee was fine.
Was this helpful? Yes
Mar 30,2017
Minithumbup
Natalie Willson
Megan Reeves
By:
Mar 30,2017
0 people found
this helpful
I have now used Grants for 3 lettings in the Woking area and I have always found their service very good and professional. I have mainly dealt with Natalie and Megan. I would be happy to recommend them as an agency....
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Comment on agent fees
Their fees are competitive
Was this helpful? Yes
Mar 09,2017
Minithumbup
Natalie Willson
Megan Reeves
By:
Mar 09,2017
0 people found
this helpful
Hi we found both Natalie and Megan very helpful in our search for a rental property and they were always very prompt in answering our enquiries. We would have liked a introduction of the flat when we moved in in terms of showing us how everything worked. We moved from Wales and we haf only had a quick look, when we decided to rent it a couple of months before. We did not know the electricity was a token system and was just handed a stick with the keys when we arrived with no explanation and subs...
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Comment on agent fees
OK .... the going rate
Was this helpful? Yes
Mar 08,2017
Minithumbup
Natalie Willson
By:
Mar 08,2017
0 people found
this helpful
Natalie has found tenants for 2 flats for me in Woking. They are always pro active in marketing properties combined with a professional, honest approach in all aspects of letting. Would definitely recommend ....
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Comment on agent fees
Fees are competitive
Was this helpful? Yes
Mar 06,2017
Minithumbup
By:
Mar 06,2017
0 people found
this helpful
Sunt foarte multumit de grants independent membrii companiei mau ajutat si mau sustinut inca de la inceput cand mam mutat in noua casa si le multumesc din suflet Translation by Google Translate: Grants are very pleased with the company's independent helped and supported from the beginning when the mother moved into their new home and thank you so much...
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Mar 03,2017
Minithumbup
Natalie Willson
Megan Reeves
By:
Mar 03,2017
0 people found
this helpful
From outset polite and efficient staff who catered for viewing preferences. Very good service prior to moving in with negotiations and correspondence. Slower once fees paid I had a provisional date but limited contact between fee paying and tenancy signing (particularly as not sure what was happening) Once in property issues initially raised, polite and helpful when talking to staff but as property not managed by letting agent they have done some contact to landlord as mine not effective. Disapp...
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Comment on agent fees
Reasonable over all fees ate expensive regardless of who you use.
Was this helpful? Yes
Feb 07,2017
Minithumbup
Kevin Sprangle
By:
Feb 07,2017
0 people found
this helpful
Kevin assisted me and my partner with buying a property in Woking, we found him extremely helpful and he was always replying to emails and returning our phone calls. This was the best experience I have ever had dealining with an agent. I would definitely recommend Kevin to anyone on their sale or purchase. Thank you very much for all your help Kevin....
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Jan 24,2017
Minithumbup
Megan Reeves
By:
Jan 24,2017
0 people found
this helpful
Megan provided a very good service. She was always on time for viewings and followed up promptly to give feedback from prospective tenants....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 17,2017
Minithumbup
Kevin Sprangle
By:
Jan 17,2017
0 people found
this helpful
We sold our property through Grant's after having issues with another agent in the area. Kevin was friendly, approachable and communicative throughout the process. Not only did he proactively provide information whenever needed but also did so in a manner that meant the stress of the process was significantly reduced. Highly recommend....
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Dec 07,2016
Minithumbup
Kevin Sprangle
By:
Dec 07,2016
0 people found
this helpful
We bought a house through Grants. Kevin was helping out with the process. He was very friendly and easy to reach him anytime throughout the process. He helped us reaching out the sellers and solved issues swiftly for the smooth transfer.I would highly recommend Grants and Kevin....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 25,2016
Minithumbup
Natalie Willson
By:
Nov 25,2016
0 people found
this helpful
Very helpful staff. Got us out of a sticky situation (a Seymours property that was withdrawn 4 days before we were supposed to move in). All paperwork was dealt with promptly....
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Nov 24,2016
Minithumbup
Kevin Sprangle
By:
Nov 24,2016
0 people found
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I recently purchased a property in Woking and dealt with Kevin Sprangle. I found Keven to be very professional, efficient and at the same time very approachable due to his relaxed and friendly attitude, which is always helpful as buying a house is a stressful ordeal! There were a few complications in the purchase due to a chain and issues found in the survey, but Keven chased up anything that needed chasing and always kept me informed without being prompted by me which I was very impressed wi...
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Was this helpful? Yes
Nov 14,2016
Minithumbup
Gareth Styles
By:
Nov 14,2016
0 people found
this helpful
We had a very positive experience working with Grants and Gareth from our initial viewing through to acceptance of our offer, but we also greatly appreciated the support and follow up during the conveyancing process. As we were looking for some time for a house, and dealing with number of agents during our search, we felt there was a significant differentiation in the service offered from Grants over other agents in the area....
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Nov 06,2016
Minithumbup
Kevin Sprangle
By:
Nov 06,2016
0 people found
this helpful
Kevin was very approachable and easy to talk to. Immediately got in touch with me when the offer fell through on a house I'd originally seen but was unable to proceed with at the time. I'm really grateful that he did, because by then I was in a position to proceed and everything went very smoothly. Always found Kevin, and the team, positive and would return calls promptly. Would definately recommend....
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Was this helpful? Yes
Nov 03,2016
Minithumbup
Natalie Willson
Megan Reeves
By:
Nov 03,2016
0 people found
this helpful
From my first telephone interaction with Natalie she was friendly, interested and professional. She spent time to get to know our situation and asked lots of questions. I felt immediately that we would be looked after by her and treated as an individual, not just another tenant. I was also impressed that she knew our property already which showed good market knowledge. Natalie was extremely proactive with planning and helping us to get our house on the market, in fact this happened within ho...
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Comment on agent fees
Fees were very attractive.
Was this helpful? Yes
Nov 01,2016
Minithumbup
Megan Reeves
Natalie Willson
By:
Nov 01,2016
0 people found
this helpful
Before I come to Grants. I visited most of the Agents available in Woking. Just I viewed one apartment and and took the Decision with in 10 min. Megan is given good amount of data to select the property. Thank You for the Service....
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Comment on agent fees
Need some more details about the property on Viewing Time. Fully furnished/Semi furnished is not Sufficient. Need kind of checklist with good information will help alot.
Was this helpful? Yes
Oct 28,2016
Minithumbup
Natalie Willson
Megan Reeves
By:
Oct 28,2016
0 people found
this helpful
Natalie and Megan found us two potential tenants for our house in Chobham. They dealt with everything for us as we are based in the US making it difficult for us to communicate at times. The tenants they put forward were professionals with great references. This is the second time with have used Natalie, she keeps us posted at all times and her customer service is great....
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Comment on agent fees
Happy with the fees we pay
Was this helpful? Yes
Oct 27,2016
Minithumbup
Gareth Grant
Kevin Sprangle
By:
Oct 27,2016
0 people found
this helpful
Grants were absolutely brilliant , very professional , efficient and just the right amount of communication . Either Kevin or Gareth were always very quick to reply if we had any questions and the best thing not too pushy !...
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Comment on agent fees
Good and fair
Was this helpful? Yes
Oct 26,2016
Minithumbup
By:
Oct 26,2016
0 people found
this helpful
Good professional, reliable and efficient service from all concerned at Woking Branch. Would be very happy to use them again....
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Comment on agent fees
competitive fees
Was this helpful? Yes
Oct 12,2016
Minithumbup
Kevin Sprangle
By:
Oct 12,2016
1 people found
this helpful
When selling my property I met with 2 estate agents, I found Kevin Sprangle from Grants very level headed, practical and helpful so I went with them. It was a good choice as they manage the whole process from viewings to completion. The process has taken a while due to various hold ups and Kevin has stayed on the case chasing solicitors and liaising between me and my buyer. Very happy to recommend them to anyone....
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Comment on agent fees
Reasonable fees for the amount of attention given to the process.
Was this helpful? Yes
Oct 11,2016
Minithumbup
Natalie Willson
Megan Reeves
By:
Oct 11,2016
0 people found
this helpful
As a Landlord, I have always had v clear communication with Natalie and Megan. They keep me updated with the status of my property on a frequent basis. They are prompt in responding to my requirements....
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Comment on agent fees
Fees are on the higher side.
Was this helpful? Yes
Sep 27,2016
Minithumbup
Kevin Sprangle
Ross Greaney
By:
Sep 27,2016
0 people found
this helpful
We have just exchanged contracts for sale on our property in Knaphill, Surrey. Grants offered us an extremely competitive fee, They completely understood the market and provided a fantastic service and guided on a correct valuation and marketing price. Manager Kevin Sprangle took personal care of the sale and orchestrated all communications in a highly professional manner. We had been let down by two other Estate Agents with aborted sales prior to our instructing Grants. Best move we made and we...
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Comment on agent fees
Very good. Sole agency fee.
Was this helpful? Yes
Aug 22,2016
Minithumbup
Courtenay Scarlett
By:
Aug 22,2016
0 people found
this helpful
With this being my first time finding a place Courtenay was a great help right from the off, getting in touch with as soon as something suitable became available. She always been a massive help and has answered all my questions quickly and positively (no matter how silly the question). Thanks for all your help!...
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Was this helpful? Yes
Jul 13,2016
Minithumbup
Natalie Willson
Courtenay Scarlett
By:
Jul 13,2016
0 people found
this helpful
Natalie & Courtenay were both professional and efficient and found us a great tennant for our home. They are always prompt with communication and information. Would recommend....
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Comment on agent fees
Offered us the best fees
Was this helpful? Yes
Jun 28,2016
Minithumbup
Kevin Sprangle
By:
Jun 28,2016
1 people found
this helpful
Kevin worked extremely hard to keep a complicated chain together and enable the sale to proceed. He is a great communicator and was in regular contact with all parties involved....
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Jun 16,2016
Minithumbup
Kevin Sprangle
Ross Greaney
By:
Jun 16,2016
0 people found
this helpful
We chose to use Grants as I wanted to support an independent firm. We found them to be very pleasant to deal with and proactive rather than reactive in dealing with problems as they arose. Kevin took the lead in sorting out a significant hurdle even though it should probably have been sorted by another agency. They always knew exactly what stage things were at and worked hard on our behalf. Thank you Grants....
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Comment on agent fees
I think the fee was good value.
Was this helpful? Yes
Areas covered
  • GU21
  • GU22
  • GU23
  • GU24
  • GU18
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
99% customers were satisfied with fees 95% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £100,000
  • Max: £685,000

Letting
  • Min: £0
  • Max: £177,500



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
34 1 31 1 15 0 13 0 2 0
Natalie Willson Natalie Willson
53 reviews

About Natalie No description set View full profile
natalie wilson - upload your photo natalie wilson
3 reviews

About natalie No description set View full profile
Courtenay  Scarlett Courtenay Scarlett
Lettings Executive
45 reviews

About Courtenay No description set View full profile
Ross Greaney Ross Greaney
Sales Negotiator
11 reviews

About Ross No description set View full profile
Kevin Sprangle Kevin Sprangle
Sales Manager
22 reviews

About Kevin No description set View full profile
Courtenay Scarlett - upload your photo Courtenay Scarlett
3 reviews

About Courtenay No description set View full profile
Natalie Willson - upload your photo Natalie Willson
1 reviews

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Courtenay Scarlet - upload your photo Courtenay Scarlet
1 reviews

About Courtenay No description set View full profile
Megan  Reeves Megan Reeves
Lettings Executive
8 reviews

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Gareth Grant - upload your photo Gareth Grant
1 reviews

About Gareth No description set View full profile
Jane Dennis Jane Dennis
Property Manager
5 reviews

About Jane No description set View full profile

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Fees

No fees set.
Last updated at 11:15 AM 10/05/2016 by Kevin Sprangle

Complaints Procedure

No procedure set.
Last updated at 11:15 AM 10/05/2016 by Kevin Sprangle

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