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The UK's Largest Customer Review Website for the Property Industry

2.4/5, 32 Reviews
34% Recommended
0% letting valuation accuracy
56% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 56.00% | £292 | £2,100 |
Grant Property
14 Coates Crescent, Edinburgh, City of Edinburgh
EH3 7AF
0845 230 2288

By : 'Postgrad'
Services : Letting (As a Tenant)
Rent PCM : £675
Would you recommend ? : No
Postcode : EH8
Grant has been very helpful and service-minded up until moving in. After that we have had several problems with important facilities not working on and off, and especially a reoccurring incident with the boiler causing the house to be out of hot water and heating, in one instance for more than 14... Read Full Review

By : 'Carrie'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : EH6
They were so patient in handling our problems and helped us step by step. it's very hard to even get viewings as students in Edinburgh but Grant Property and Lily in particular really gave us the help we... Read Full Review
Good
By : 'Teresa'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : EH6
I didn't realize Grant had such an awful reputation until I moved into the flat. Unfortunately, for us they lived up to their bad reputation. Here are some of the issues that arose: They gave our intinary with our names and addresses to another tenant at the start of the tenancy. There were... Read Full Review
By : 'Joe'
Services : Letting (As a Tenant)
Rent PCM : £292
Would you recommend ? : No
Postcode : NG9
Worst landlords I've ever had. Shower began leaking into my bedroom in September. It is now the 13th of *February and I've still had nothing... Read Full Review
By : 'Rebmarjel1997'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : EH3
I would never recommend this company. First of all, my flat mates and I booked in to view a property and were told we had a set date. When we turned up to the flat on that date nobody from Grant Property showed up. We called them to then be told they were unable to get the keys off the current... Read Full Review
By : Andrew Hutton
23 Jan 2017Hello, I am Andrew Hutton and I head up Property Management at Grant Property. I am sorry your time with Grant Property has been unsatisfactory. I would welcome the opportunity to discuss your...
By : 'Sophiecrooks'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : EH3
So I wasn't exactly excited to go through grant property due to previous reviews. However I am very glad I did, they were extremely helpful, and it was a quick and swift process. During the booking of viewings, it was hard to book a time that suited myself due to the high volume and pre let season... Read Full Review
Fairly reasonable fees. The application process was easy to use and straight forward

By : 'Danny'
Services : Letting (As a Tenant)
Rent PCM : £810
Would you recommend ? : Yes
Postcode : DD4
I thought that finding a property was going to be a nightmare. But Grants helped me to fund the perfect property after I met them on the way to another property viewing. Robyn was my main point of contact and she regularly kept me up to date with new properties and understood just what I was... Read Full Review
By : 'Dario'
Services : Letting (As a Tenant)
Rent PCM : £375
Would you recommend ? : Yes
Postcode : EH8
I've been happy with Grants over the past year and the staff were helpful when we were applying and doing paperwork to move in and out. Flat was nicely decorated and comfortable and repairs were sorted out quickly. I would be happy to use them... Read Full Review
fair
fair
By : 'Bjb'
Services : Letting (As a Tenant)
Rent PCM : £1095
Would you recommend ? : No
Postcode : EH3
Do not use this company. They are very nice at getting you to rent the property however it all changes once you sign the papers. We have recently moved out of their property in which we were given stupid charges and lost our deposit. The flat was left spotless however we were given given cleaning... Read Full Review
By : 'catherine92'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NE2
I'm currently at university, and find the way grant property conduct absolutely disgusting. If I could leave, I would. We spent 9 months with a leak with the only attempt at fixing it being painting over the hole? When we contacted for the umpteenth time they claimed they had fixed it and had... Read Full Review
By : 'Dr'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : EH4
I am finally able to write this negative review, having - three months after I moved out - found most of the remainder of the deposit that Grant Property tried to withhold from me in my bank account at last. Grant Property are the most pernicious, greedy, money-grabbing and dishonest letting... Read Full Review

By : 'V'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : EH7
I felt completely used by grant management. They had us waiting for hours to sign forms. They would never go out of there way to help us. And when we had problems in our flat with things not working, it took us about three phone calls each time before something was actually done about it. On the... Read Full Review
No one I delt with cared, I felt like I was constantly being lied t and when someone told me they would fix something I never assumed it was going t happen as the majority of the time it didn\'t. They could have ensured our beds were all perfectly normal before we moved in! And not taken advantage of us with holding fees and service charges wherever possible. I feel like they have taken advantage of first time tenants and that is how their company works. I feel like they just count on exploiting their tenants and then taking new ones on the following year.
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Last updated at 11/1/2017, 8:53:40 AM by allAgents