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    Eilidh Mackenzie
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    Deborah Cook
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    Dawn McGowan
Our branch is located in Uppercraigs in Stirling, Uppercraigs is home to over 30 Stirling businesses ranging from bars and restaurants to a variety of professional services, - just around the corner from the main Thistle's Shopping Centre.
Grant Property

26 Upper Craigs Stirling
Stirlingshire
FK8 2DG

01786 463646

May 23,2016
Minithumbup
By:
May 23,2016
Featured Review
0 people found
this helpful
Deborah is such a great help when we go in or call. Nothing is too much trouble and she's always smiling. Very professional and lovely. My parents were more relaxed after meeting Deborah at Grants as they were nervous about me moving to Stirling....
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Comment on agent fees
Didn't pay fees
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Apr 29,2016
Minithumbup
By:
Apr 29,2016
Featured Review
0 people found
this helpful
Dawn is always really friendly and helpful when I go to Grant Property and will go above and beyond for tenants! She's really good at her job and ensures to keep in good contact with the tenants to make sure everything is ok with the property....
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Apr 21,2016
Minithumbup
By:
Apr 21,2016
Featured Review
0 people found
this helpful
Dawn is very helpful and reliable in the work she does. Always understanding towards all her clients. Never any issue....
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Dec 04,2015
Minithumbup
By:
Dec 04,2015
Featured Review
2 people found
this helpful
Grant property were very helpful when I asked to move in really quickly, they did all they could to ensure a swift move was possible. There were the little touches too that I assumed all agents did, but have since discovered they don't, E.G. Grant's provided a new shower curtain and toilet brush, they were very quick to respond to any issue I had with the property and even sent someone out to change the battery in my smoke alarms as I couldn't reach them. After my lease ended the property was ch...
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Nov 12,2015
Minithumbup
By:
Nov 12,2015
Featured Review
2 people found
this helpful
Helpful funny staff and can pop in with any problems knowing it will be fixed. When i say funny i mean i always feel happy going in as the girls are so happy and cheerful at the same time as being professional....
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Nov 09,2015
Minithumbup
By:
Nov 09,2015
1 people found
this helpful
Myself and my flatmate fell in love with the flat when we first seen it, so we decided to go for it, not much information was given back in march. We got a dreaded phone call stating there were a few problems with the flat. Move in day still went ahead (thanks to the handymen working hard). Dawn has been brilliant (especially dealing with parents). We couldn't be dealing with a better person, when we request something she is always on top of it getting it sorted within days. Dawn is always fri...
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Comment on agent fees
I do feel way pay a little to much rent, compared to other people living in the area.
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Jun 25,2015
Minithumbup
By:
Jun 25,2015
4 people found
this helpful
Cant believe the reviews I have just seen. My son is going into his third year with Grants and we have never been more pleased with how relaxed we can feel knowing he is well taken care of by the staff here. They are so happy to help, know their tenants (my son on first name terms with all staff and always saying how brilliant they are). Its a load off our minds knowing he is in safe hands. I give them top marks for customer service and taking the time to be so friendly when they are so busy....
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May 13,2015
Minithumbdown
By:
May 13,2015
0 people found
this helpful
Absolutely awful customer service and tenant treatment - things will break in the house and they will not be fixed at all. - unhabitable conditions and a hefty charge at the end of tenancy for items which were not even there to begin with. DO NOT RENT WITH GRANT PROPERTY!...
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What agent could do to change your mind?
needs better customer service needs to treat people like humans!
Comment on agent fees
Cheap but not even worth ‚£200!!
Was this helpful? Yes
Dec 08,2014
Minithumbdown
By:
Dec 08,2014
1 people found
this helpful
Horrifically unhelpful, leaves you in a property unfit for living standards, gives false information, and does NOT fix any issues unless you nag consistently ever day. My flat mate and I are living in a property that we can not wait to get out of. When we viewed the place it was in a disgusting way - albeit down to the previous tenants but as we have found the tenants were most likely completely unaware of any viewings going on - we were also given false information. We asked about the gas meter...
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What agent could do to change your mind?
The best thing Grant Properties could do is get a whole new management who know what there doing
Comment on agent fees
For the issues we have it\'s not worth the price for what we have to put up with.
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Jul 27,2014
Minithumbdown
By:
Jul 27,2014
3 people found
this helpful
Absolutely appalling service for a full year. Whenever we approached the company to help us with things they would give us useless advice of absolutely no consequence, a good example of this would be the mould problem we had in two bedrooms and the bathroom and all we were advised to do was "to keep windows open", which in the middle of February in Central Scotland makes for very uncomfortable living. The staff are extremely rude and none more so than the agent named above. Very flipp...
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Areas covered
  • FK8
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 38% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 7 3 0 0 0 0 0 0
Eilidh Mackenzie - upload your photo Eilidh Mackenzie
3 reviews

About Eilidh No description set View full profile
Deborah  Cook - no image available Deborah Cook
Property Manager
5 reviews

About Deborah No description set View full profile
Dawn McGowan - no image available Dawn McGowan
Porfolio manager
3 reviews

About Dawn Portfolio manager based in Central Scotland Grant Property managing a portfolio of Scottish and English property and tenancies View full profile

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Fees

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Last updated at 9:45 AM 24/05/2016 by Dawn McGowan

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Last updated at 9:45 AM 24/05/2016 by Dawn McGowan

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