• Dawn McGowan
    Dawn McGowan
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    Kelly Dermidy
  • claim your profile
    Maja Merko-Kurtz
With Grant Property, finding a high quality home is fast and convenient. All our properties are period homes, situated in desirable locations, furnished and maintained to our market-leading standards. Our growing list of available properties is updated daily and our property team work locally across the country to find and secure properties for rental.
Grant Property

26 Upper Craigs Stirling
Stirlingshire
FK8 2DG

01786 463646
Apr 26,2017
Minithumbup
Dawn McGowan
By:
Apr 26,2017
0 people found
this helpful
Just got our new property for rent through grant property, found the process fairly straight forward and effortless. Staff were very friendly and helpful in regards to questions and flat viewings and sorting all the paperwork. Overall a positive experience....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 25,2017
Minithumbup
Dawn McGowan
By:
Apr 25,2017
0 people found
this helpful
Dawn was very helpful throughout our whole experience. As first time letting tenants she reassured us and explained everything to us.We had a very positive experience with Grant Properties and would highly recommend the agency....
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Was this helpful? Yes
Apr 25,2017
Minithumbup
Dawn McGowan
By:
Apr 25,2017
1 people found
this helpful
Dawn was incredibly helpful when we went to view the flat. She showed us around quickly and efficiently, explaining everything to us clearly, making sure we understood it all. She was very helpful in answering all our questions after the flat viewing and that therefore meant we were able to secure the flat....
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Was this helpful? Yes
Mar 18,2017
Minithumbdown
By:
Mar 18,2017
1 people found
this helpful
Really can't wait to move out in May. Our tenancy has been terrible, damp, mould and no help from the horrible staff....
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Comment on agent fees
Awful, had to pay deposit 9 months in advance
Was this helpful? Yes
By: Grant Property
Mar 29, 2017
View all comments (1)
Hello, I am Andrew Hutton and I head up Property Management at Grant Property. I am sorry your time with Grant Property has been unsatisfactory. I would welcome the opportunity to discuss your experience in more detail and endeavour to help find a resolution. Please contact me at Andrew.hutton@Grantproperty.com Andrew Hutton Associate Director of Property Management ...
Mar 16,2017
Minithumbup
Dawn McGowan
By:
Mar 16,2017
0 people found
this helpful
Top class like the barber. Rate 10/10 would visit again! Even Ainsley could find it great location. All staff were very helpful ty m9...
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Comment on agent fees
Good
Was this helpful? Yes
By: Grant Property
Mar 29, 2017
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Hello Michael, the team were delighted to receive your feedback and we are happy you have enjoyed your experience as a valued customer of Grant Property. If you ever need any assistance in the future. It's easy to contact me on Andrew.hutton@Grantproperty.com and I look forward to hearing from you. Andrew Hutton Associate Director of Property Management. ...
Mar 09,2017
Minithumbup
Kelly Dermidy
Maja Merko-Kurtz
By:
Mar 09,2017
0 people found
this helpful
Grant property has been a great team to work with! Nothing is was bother, if there was any issue they were happy to solve it as soon as they could. They are have been helpful and have been happy to give advice when we were having any issues. From the application process til moving out grant have been a pleasure to rent from!...
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Comment on agent fees
Fees are reasonable and good for a price
Was this helpful? Yes
By: Grant Property
Mar 13, 2017
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Hello Beth, the team were delighted to receive your feedback and we are happy you have enjoyed your experience as a valued customer of Grant Property. If you ever need any assistance in the future. It's easy to contact me on Andrew.hutton@Grantproperty.com and I look forward to hearing from you. Andrew Hutton Associate Director of Property Management. ...
Mar 06,2017
Minithumbdown
Dawn McGowan
Maja Merko-Kurtz
By:
Mar 06,2017
2 people found
this helpful
I was asked to give a review by the office, and was surprised because my experience of this rental agency has been diabolical. Because I was polite does not mean I was not displeased and dissatisfied. I am polite to everyone. The lady in the office is rude and we will not renew my contract....
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Was this helpful? Yes
By: Grant Property
Mar 13, 2017
View all comments (2)
Hello, I am Andrew Hutton and I head up Property Management at Grant Property. I am sorry your time with Grant Property has been unsatisfactory. I would welcome the opportunity to discuss your experience in more detail and endeavour to help find a resolution. Please contact me at Andrew.hutton@Grantproperty.com Andrew Hutton Associate Director of Property Management. ...
Mar 01,2017
Minithumbup
Dawn McGowan
Kelly Dermidy
By:
Mar 01,2017
0 people found
this helpful
We work along side Grant Property in Stirling having been approached by Dawn to investigate problems with properties prior to and during lease and ensure that required works are carried out to a high and acceptable standard. We have always received a very good service when working with Grants and find Dawn, Kelly and the staff in Stirling to be professional, approachable and very pleasant to work with....
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Was this helpful? Yes
By: Grant Property
Mar 13, 2017
View all comments (1)
Hello, the team were delighted to receive your feedback. If you ever need any assistance in the future, it's easy to contact me on Andrew.hutton@Grantproperty.com and I look forward to hearing from you. Andrew Hutton Associate Director of Property Management. ...
Mar 01,2017
Minithumbup
By:
Mar 01,2017
1 people found
this helpful
They always respond to our every concern within a reasonable amount of time. We've had issues with them in the past but they've improved a lot since the change of staff. Now, we couldn't ask for more!...
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Was this helpful? Yes
By: Grant Property
Mar 13, 2017
View all comments (1)
Hello Jake, the team were delighted to receive your feedback and we are happy you have enjoyed your experience as a valued customer of Grant Property. If you ever need any assistance in the future. It's easy to contact me on Andrew.hutton@Grantproperty.com and I look forward to hearing from you. Andrew Hutton Associate Director of Property Management. ...
Feb 27,2017
Minithumbup
Maja Merko-Kurtz
Dawn McGowan
By:
Feb 27,2017
1 people found
this helpful
The newly renovated flat has proved to be an enjoyable space for living. Although we have had some issues i.e mould in the bathroom and one bedroom and a broken shower these issues were eventually fixed although there was a slight delay. The staff have always been friendly and respectful. Overall, we have had a nice time in our property and have had recently renewed our lease for another year....
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Comment on agent fees
For the standard of our property the fees are reasonable
Was this helpful? Yes
Feb 27,2017
Minithumbdown
By:
Feb 27,2017
3 people found
this helpful
Never using these guys again. Last year was better but the manager Mrs Cook left and it all went to crap....
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Was this helpful? Yes
May 23,2016
Minithumbup
By:
May 23,2016
1 people found
this helpful
Deborah is such a great help when we go in or call. Nothing is too much trouble and she's always smiling. Very professional and lovely. My parents were more relaxed after meeting Deborah at Grants as they were nervous about me moving to Stirling....
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Comment on agent fees
Didn't pay fees
Was this helpful? Yes
Apr 29,2016
Minithumbup
Dawn McGowan
By:
Apr 29,2016
1 people found
this helpful
Dawn is always really friendly and helpful when I go to Grant Property and will go above and beyond for tenants! She's really good at her job and ensures to keep in good contact with the tenants to make sure everything is ok with the property....
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Was this helpful? Yes
Apr 21,2016
Minithumbup
Dawn McGowan
By:
Apr 21,2016
0 people found
this helpful
Dawn is very helpful and reliable in the work she does. Always understanding towards all her clients. Never any issue....
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Was this helpful? Yes
Dec 04,2015
Minithumbup
By:
Dec 04,2015
3 people found
this helpful
Grant property were very helpful when I asked to move in really quickly, they did all they could to ensure a swift move was possible. There were the little touches too that I assumed all agents did, but have since discovered they don't, E.G. Grant's provided a new shower curtain and toilet brush, they were very quick to respond to any issue I had with the property and even sent someone out to change the battery in my smoke alarms as I couldn't reach them. After my lease ended the property was ch...
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Was this helpful? Yes
Nov 09,2015
Minithumbup
Dawn McGowan
By:
Nov 09,2015
2 people found
this helpful
Myself and my flatmate fell in love with the flat when we first seen it, so we decided to go for it, not much information was given back in march. We got a dreaded phone call stating there were a few problems with the flat. Move in day still went ahead (thanks to the handymen working hard). Dawn has been brilliant (especially dealing with parents). We couldn't be dealing with a better person, when we request something she is always on top of it getting it sorted within days. Dawn is always fri...
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Comment on agent fees
I do feel way pay a little to much rent, compared to other people living in the area.
Was this helpful? Yes
Jun 25,2015
Minithumbup
By:
Jun 25,2015
4 people found
this helpful
Cant believe the reviews I have just seen. My son is going into his third year with Grants and we have never been more pleased with how relaxed we can feel knowing he is well taken care of by the staff here. They are so happy to help, know their tenants (my son on first name terms with all staff and always saying how brilliant they are). Its a load off our minds knowing he is in safe hands. I give them top marks for customer service and taking the time to be so friendly when they are so busy....
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May 13,2015
Minithumbdown
By:
May 13,2015
2 people found
this helpful
Absolutely awful customer service and tenant treatment - things will break in the house and they will not be fixed at all. - unhabitable conditions and a hefty charge at the end of tenancy for items which were not even there to begin with. DO NOT RENT WITH GRANT PROPERTY!...
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What agent could do to change your mind?
needs better customer service needs to treat people like humans!
Attached Files
Comment on agent fees
Cheap but not even worth ‚£200!!
Was this helpful? Yes
Dec 08,2014
Minithumbdown
By:
Dec 08,2014
3 people found
this helpful
Horrifically unhelpful, leaves you in a property unfit for living standards, gives false information, and does NOT fix any issues unless you nag consistently ever day. My flat mate and I are living in a property that we can not wait to get out of. When we viewed the place it was in a disgusting way - albeit down to the previous tenants but as we have found the tenants were most likely completely unaware of any viewings going on - we were also given false information. We asked about the gas meter...
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What agent could do to change your mind?
The best thing Grant Properties could do is get a whole new management who know what there doing
Attached Files
Comment on agent fees
For the issues we have it\'s not worth the price for what we have to put up with.
Was this helpful? Yes
Jul 27,2014
Minithumbdown
By:
Jul 27,2014
5 people found
this helpful
Absolutely appalling service for a full year. Whenever we approached the company to help us with things they would give us useless advice of absolutely no consequence, a good example of this would be the mould problem we had in two bedrooms and the bathroom and all we were advised to do was "to keep windows open", which in the middle of February in Central Scotland makes for very uncomfortable living. The staff are extremely rude and none more so than the agent named above. Very flipp...
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Was this helpful? Yes
Areas covered
  • FK8
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 38% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 13 6 0 0 0 0 1 0
Dawn McGowan Dawn McGowan
Porfolio manager
10 reviews

About Dawn Portfolio manager based in Stirling, Central Scotland. Working for Grant Property managing a portfolio of Scottish and English property and tenancies. View full profile
Kelly Dermidy Kelly Dermidy
Portfolio Manager
2 reviews

About Kelly No description set View full profile
Maja Merko-Kurtz Maja Merko-Kurtz
Property Coordinator
3 reviews

About Maja No description set View full profile

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Last updated at 9:45 AM 24/05/2016 by Dawn McGowan

Complaints Procedure

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Last updated at 9:45 AM 24/05/2016 by Dawn McGowan

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