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Grant Property

685 Great Western Road Glasgow
City of Glasgow
G12 8RA

0141 330 9820

Jul 16,2016
Minithumbdown
By:
Jul 16,2016
1 people found
this helpful
I would not advise this agency to anyone as they are only interested in ripping you off! We rented a flat through the Glasgow agency branch and had an extremely poor experience. The staff is incompetent and also very rude, a nightmare to deal with. In order to get something fixed in the flat you will need to call them at least 5 times and wait a few weeks to get it fixed (if you are lucky enough it ever gets fixed). They will charge you random amounts every now and then under the excuse it was a...
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What agent could do to change your mind?
Rent increasing by 10% every tenancy year
Comment on agent fees
Rent increasing by 10% every tenancy year
Was this helpful? Yes
Nov 13,2013
Minithumbdown
By:
Nov 13,2013
2 people found
this helpful
Absolutely terrible property managers. We are in our second year with them and have experienced just about every landlord related problem you can imagine. In our first property we had a massive damp patch on our roof which was promised to be fixed by the time we moved in but a year later was still not repaired. We also received a huge cleaning bill upon moving out despite spending 3 full days cleaning the flat before we moved out, including polishing toasters and door handles. I think it is fa...
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What agent could do to change your mind?
Improve the customer service drastically and completely change their manner in dealing with student tenants.
Was this helpful? Yes
By: Laylz
Jan 23, 2014
View all comments (1)
I agree with everything said in this comment. I have experienced everything mentioned particularly the very poor customer service towards students. They are a disgrace.....
Mar 28,2013
Minithumbdown
By:
Mar 28,2013
3 people found
this helpful
Awful experience from day 1. Receptionist had no idea what he was doing, kept undercharging me during payment of deposit. Any problems in the flat were dealt with after 3 or 4 phone calls and still took AGES. Regular visits, sometimes unannounced. Did not receive any deposit back due to a number of reasons which were completely untrue. e.g. broken bedroom lock, even though we had monthly lock checks where nothing was said. Could not produce move in video. However after months of dispute, I did h...
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Was this helpful? Yes
Mar 07,2012
Minithumbdown
By:
Mar 07,2012
2 people found
this helpful
GRANT MANAGEMENT now known as grant property are the worst letting agencies going they ripp students ofand conditions of properties are awful AVOID these at every cost !!!!!...
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What agent could do to change your mind?
every thing they are a disgrace and should dont be able t rent they ripped me of with nearly 800 pound
Was this helpful? Yes
By: Debbie Rummens
Mar 28, 2012
View all comments (1)
Hello Nichola. I don't seem to have received a complaint from you, and you've made a very strong statement here. If you'd like me to look into your issues, can you contact me directly at debbie.rummens@grantproperty.com or ring me on 0131 220 6360. Thanks. Debbie Rummens. Managing Director.....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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