Graham Butt Estate Agents
2/5, 9 reviews
22% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

Graham Butt Estate Agents currently has 5 offices throughout the Arun area of West Sussex and specialises in all types of Residential properties from First time buyer homes in Littlehampton to Retirement Homes and Seafront Mansions in Rustington and Kingston Gorse in East Preston. show more Graham Butt Estate Agents currently has 5 offices throughout the Arun area of West Sussex and specialises in all types of Residential properties from First time buyer homes in Littlehampton to Retirement Homes and Seafront Mansions in Rustington and Kingston Gorse in East Preston.

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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £800 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 4 2 0 0 2 0 1
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Awful...”

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Dec 22,2021
Minithumbdown
By: 'Glenn'
Dec 22,2021
1 people found
this helpful
Made an offer on vendors house ( who works for Graham Butts ) in July . The manager wanted proof of funding immediately which was supplied and my offer was accepted. I was told vendor needed to find a house & was looking for a project to make a ...
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Was this helpful? Yes
By: David Butt
Jan 13, 2022
View all comments (1)
I am really sorry that your property move has not been able to be completed and that you were not happy with our service. The housing market is very difficult at the moment due to a lack of stock, some customers that have sold have not been able to find a property and have not been able to move. As you said you were aware from the outset of the sellers circumstances, that they would need to find. I agree that it is disappointing and I'm really sorry that the seller could not find. ...

“Recently had Adam from the littlehampton bran......”

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Mar 04,2020
Minithumbup
Adam
By: 'Tabitha'
Mar 04,2020
0 people found
this helpful
Recently had Adam from the littlehampton branch sell my house. Very professional and friendly service. I would Highly recommend :)...
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Was this helpful? Yes

“The worst letting agent I have used. They could not care less about their legal responbility and repairs. If that is not good enough then you can move...”

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Jun 20,2018
Minithumbdown
By: 'Paul'
Jun 20,2018
2 people found
this helpful
The worst letting agent I have used. Disgusting attitude, incompetent. They could not care less about repairs, if you can't flush the toilet or are cold all the time. If that is not good enough then you can move… It's has been several weeks since ...
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Comment on agent fees
The agent fee's are unacceptable given their incompetence. I asked during a viewing about the fees I would be charged. When I went to sign the tenancy agreement I was charged an extra check in fee which I had not been informed about; but nothing I could do about it at that point really.
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“If I could give this company a big fat minus 10 ......”

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Jan 17,2018
Minithumbdown
By: 'Nick'
Jan 17,2018
3 people found
this helpful
If I could give this company a big fat minus 10 I would. This company cost me hundreds of wasted pounds due to them renting me a property and for no reason whatsoever, 4 months into the rental their client wanted their property back when I met ...
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Comment on agent fees
Terrible liars and outrageous fees, any company that can charge so much for doing to little should respect their clients and look after them. They get paid both ends of the market but do not care one bit if they let you down.
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“Very poor maintenance service, they let issues drag on for ......”

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Nov 07,2017
Minithumbdown
Laura
By: 'Fedup'
Nov 07,2017
2 people found
this helpful
Very poor maintenance service, they let issues drag on for months. Staff can be rude and unhelpful. Very unresponsive to emails. I would not use this agent again....
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Comment on agent fees
Fees are very high given the service and quality of staff is so poor. There was no pre checking that services in the flat actually worked and no understanding of the arrangements for communal areas like gutters and gardens. They even read the wrong meter before I moved in and had no idea where the stop cock or water meter was
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“I have experienced the most shocking treatment from the branch ......”

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Dec 06,2016
Minithumbdown
By: 'Carla'
Dec 06,2016
3 people found
this helpful
I have experienced the most shocking treatment from the branch at a very tragic time. My tumble dryer caught fire which was a complete freak accident. I have been a very good tennant up to this point, maintained the property, paid all my bills, took ...
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Comment on agent fees
Not worth it at all
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“Very dissapointed....”

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May 28,2011
Minithumbdown
By: 'sue'
May 28,2011
1 people found
this helpful
Very dissapointed....
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Was this helpful? Yes
By: Grant
Feb 20, 2012
View all comments (1)
Dear Sue, have only just been sent this email, saying that you are unhappy???.......really sad to hear this as we have an excellent reputation going back the last 40 years. I hope you do not take any offence when I say this, but please feel free to email us direct if you really are unhappy [email protected] so we can deal with any issues, as we are concerned that the 2 comments we have had are from a very unprofessional 'estate agent' on loose terms pretending to be a client!! Gra ...

“Made a difficult situation much worse....”

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Nov 30,2010
Minithumbdown
By: 'Very'
Nov 30,2010
1 people found
this helpful
Made a difficult situation much worse....
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By: Grant Williams
Dec 07, 2010
View all comments (1)
Thank you for actually taking the time to comment, I have no idea what this is about?? We very rarely receive any negative comments, on the contrary we have won awards for our service, please contact me as I would really like to discuss any issue that you may have and to make sure that your not an unprofessional Estate Agent trying to blight our good name!...Grant Williams, Partner. Tel: 01903 772345 ...

“I have used them before when I brought my house ......”

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May 13,2010
Minithumbup
By: 'Tufty'
May 13,2010
0 people found
this helpful
I have used them before when I brought my house and 6 years later was pleased to see both Grant and Dominic still there and they remembered me (I must have been a pain last time! LOL)......I was very happy that they got the price ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Graham Butt Estate Agents

Regional Awards won by Graham Butt Estate Agents

Individual Branch Awards



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