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    Will Young
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    Jacob Marsh
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    Tarryn Hellyar
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    Nicola Moore
  • Richard McRoberts
    Richard McRoberts
Established in 1948, Gordon & Co. is an independent Residential Sales & Lettings agency and Property Management company covering Central and Greater London. Our offices in Battersea, Elephant & Castle, Norbury, Paddington, Surrey Quays, The Strand and Tower Bridge are all supported by our South East Asia offices based in Hong Kong, Singapore and Malaysia. We are property professionals with a wealth of experience; striving to offer the very best service and always having pride and passion in all Read full description...we do. Gordon & Co. Tower Bridge covers the South East London area including Bermondsey, Surrey Quays, Canada Water and further afield whilst also covering East London areas such as Shoreditch, Hackney, Poplar and Canary Wharf. The Tower Bridge office is a dynamic team run by branch manager Jacob Marsh. . The branch also includes our New Homes department run by Ross Fleming, specialising in off-plan properties in all areas of London and Greater London.
Gordon & Co

212 Tower Bridge Road London
Greater London
SE1 2UP

0207 407 2790
Nov 25,2017
Minithumbup
Richard McRoberts
By: 'Florian'
Nov 25,2017
0 people found
this helpful
Just moved into a new flat managed by Gordon & Co. The agent Richard did a great job securing the prooerty for me, and also helped me on a few follow up questions I had after moving in. A move is always somewhat stressful, but this one really went quite smooth. Overall very satisfied - full score!...
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Nov 07,2017
Minithumbup
By: 'RotherhitheRenter'
Nov 07,2017
0 people found
this helpful
Nice people to work with and helpful in finding us a flat to rent. Always quick to respond via email...
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Comment on agent fees
The fees were reasonable and the agent was up front with costs
Was this helpful? Yes
Oct 30,2017
Minithumbup
Jacob Marsh
Richard McRoberts
By: 'Mr & Mrs Lee'
Oct 30,2017
1 people found
this helpful
For many foreigners who want to sell their properties, the one obvious challenge they face is choosing the RIGHT real estate agent. One who is professional & honest and able to put his client's interest before his fees. Among many agents to choose from, we finally decided on Gordon & Co. and never look back since. Jacob, who is the Branch Manager at Tower Bridge guided us patiently from listing requirements, marketing and sales process till completion for our home in Greenwich. An...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 26,2017
Minithumbup
By: 'Tanya R.'
Oct 26,2017
0 people found
this helpful
We were thoroughly impressed with Tarryn Hellyar at Gordon & Co. Throughout the whole process she was very easy to work with, extremely professional and very helpful with any queries we had. She obviously had the landlord as well as our best interest in mind. We know this is often hard to come by in London....
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Oct 16,2017
Minithumbup
Richard McRoberts
By: 'Sabine'
Oct 16,2017
0 people found
this helpful
Richard was fantastic - I moved from abroad to London and his prompt replies and help took away a lot of my worries about arranging my new home. Very service oriented and puts his client first!! Much appreciated and thanks for all your help Richard!...
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Sep 26,2017
Minithumbdown
Tarryn Hellyar
By: 'Nadhrah R.'
Sep 26,2017
0 people found
this helpful
Viewed a property in Greenwich. I indicated that I was very interested and would put in an offer immediately after speaking to my husband. Tarryn was very condescending when I asked whether the area was safe and proceeded to give me a lecture. I put in an offer that evening. I sent an email with my offer, move in date, write up on our background and attachments of ID and payslips to get the ball rolling for referencing. I confirmed that we are ready to move in by the end of the week. I did...
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Sep 05,2017
Minithumbup
Richard McRoberts
By: 'Vics'
Sep 05,2017
0 people found
this helpful
Richard was absolutely great! Responded very quickly to all my queries and ensured everything went smoothly! Would highly recommend and would use again!...
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Aug 29,2017
Minithumbup
Richard McRoberts
By: 'Anya'
Aug 29,2017
0 people found
this helpful
Richard was very friendly and helpful anytime we needed him. He's well-organised and reliable. Also, Gordon&Co helped us to negotiate the price with the landlord. Overall, very positive....
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Comment on agent fees
Gordon&Co is probably not the cheapest one, but there is a good service quality too.
Was this helpful? Yes
Aug 24,2017
Minithumbup
Richard McRoberts
By: 'Lily'
Aug 24,2017
0 people found
this helpful
Richard was friendly and professional throughout the letting process. He answered emails efficiently and the information provided was accurate and helpful. Richard does a lot to counter the bad reputation that estate agents often receive....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Aug 21,2017
Minithumbup
Richard McRoberts
By: 'D Curran'
Aug 21,2017
0 people found
this helpful
Richard was very accommodating throughout the moving process, and was crucially very responsive in a fast-changing environment. Would definitely recommend!...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 18,2017
Minithumbup
Tarryn Hellyar
By: 'Hannah'
Aug 18,2017
0 people found
this helpful
Tarryn was very helpful is negotiating with the land lord and making sure everything was ticking along, even though she was on annual leave herself!...
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Aug 06,2017
Minithumbup
Richard McRoberts
By: 'Victorien'
Aug 06,2017
0 people found
this helpful
Richard has been very helpful and very professional to answer our questions and organise the viewing and initial process. I definitely recommend Richard....
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Jul 26,2017
Minithumbdown
Richard McRoberts
By: 'GG'
Jul 26,2017
0 people found
this helpful
We had an appointment for viewing with Richard, and traveled a 40 mins tube ride to be there on time, only to receive a call from Richard, just 10 minutes before the appointment (and while we were on the spot), that the property had already been let agreed ! Very unprofessional!...
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By: Gordon & Co.
Jul 26, 2017
View all comments (1)
Dear GG, I am very sorry to hear that you are unhappy with the service you have received. Unfortunately, the fast-paced nature of lettings means that offers can be approved and properties taken off the market at short notice. We do however apologise for any inconvenience caused and for your time wasted travelling to view the property. We pride ourselves in our customer service and would not cancel a viewing last minute under any other circumstance. We wish you all the best with your pr ...
Jul 25,2017
Minithumbup
Richard McRoberts
Richard McRoberts
By: 'Nick'
Jul 25,2017
0 people found
this helpful
Richard was helpful and professional, he arrange a viewing very quickly on the same day I called him on a new build flat I was interested in on the Gordon and Co website. We arrange to meet a few hours after my call on the same day and he helped me secure a contract with the Landlord on the same day. It was great he was able to work quickly and not waste time. I was able to move into the flat 2 weeks later. I would use Richard again in the future if I need a new property to rent....
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Jul 24,2017
Minithumbup
Tarryn Hellyar
By: 'Diego Gonzalez'
Jul 24,2017
0 people found
this helpful
After we moved in, some of the queries were not answered directly by Tarryn and instead, they were redirected to a different person. I think that this is ok. However, I still have an unanswered question and at this point, I don't know who should I chase for an answer. Also, we had a really bad time changing our names on all the bills as they were misspelled....
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Jul 22,2017
Minithumbup
Jacob Marsh
By: 'Ben Yuen'
Jul 22,2017
0 people found
this helpful
Jacob is an efficient professional property agent. He is very helpful and efficient to tackle issues. His astute market sense lets him to quickly help landlord to find suitable tenant....
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Comment on agent fees
It's worth to pay this Agent's fees.
Was this helpful? Yes
Jul 21,2017
Minithumbup
Tarryn Hellyar
By: 'Meng'
Jul 21,2017
0 people found
this helpful
We had a really good experience renting apartment from Tarryn, she has always been very very helpful. We enjoyed our apartment a lot and would like to recommend her to everyone who is loolimg for renting....
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Jul 21,2017
Minithumbup
Tarryn Hellyar
By: 'Neville'
Jul 21,2017
0 people found
this helpful
Good clear communication, fast and prompt response, good experience overall with Tarryn. However I feel I over paid as far as the rent goes since the market value was about £75 to 100 less than what I am paying....
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Comment on agent fees
Fees seem high considering that a colleague got a similar flat in the same building for at least a hundred pounds lesser that what I paid.
Was this helpful? Yes
Jul 20,2017
Minithumbup
Richard McRoberts
By: 'George'
Jul 20,2017
0 people found
this helpful
Richard was of real help during the initial process of finding a flat, and then provided efficient and professional support throughout negotiations with the landlord etc. The whole process took less than 2 weeks from searching through to moving in - I would definitely recommend....
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Jul 07,2017
Minithumbup
Richard McRoberts
By: 'Oleg'
Jul 07,2017
0 people found
this helpful
Richard was very helpful throughout the renting process, replied almost immediately and had a good knowledge of the property (which I rented eventually) and the area around it....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 19,2017
Minithumbup
Richard McRoberts
By: 'Kostas'
Jun 19,2017
0 people found
this helpful
Richard was a real professional replying to all of our queries, very helpful and supportive. Everything ran smoothly and quickly. I would definitely recommend Richard and Gordon Agency....
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Jun 16,2017
Minithumbup
Richard McRoberts
By: 'George'
Jun 16,2017
0 people found
this helpful
Richard was very helpful through the entire process of securing my rental apartment, and was able to assist me to find the right apartment that satisfied my requirements....
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Was this helpful? Yes
Jun 09,2017
Minithumbdown
Nicola Moore
By: 'Anaita'
Jun 09,2017
1 people found
this helpful
Very unpleasant experience . This agency is Not supporting tenants , they are 100% on landlords side . Huge fees for checkout . Charged me for every little old curtain that was olreasy old when I moved in ! when I moved in I was silly not to take photos and show them at the end of tenancy . Be aware ! They supported landlords change of lock replacement cost of 822£ For no reason And kept my full deposit ! Outrages and pathetic agency ....
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Comment on agent fees
Outrages
Was this helpful? Yes
Jun 02,2017
Minithumbup
Tarryn Hellyar
Jacob Marsh
By: 'DL'
Jun 02,2017
0 people found
this helpful
I recently changed agents due to the old agent not performing as expected and Jacob was very informative initially based on my first contact. He was very quick to arrange a photographer and do the listing online which led to Tarryn renting out the flat within a relatively short void period. Tarryn has kept me informed the whole way from viewings to offers, and I have found all staff at Gordon and Co very professional and go beyond my expectation. I should have chosen Gordon first time around....
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Comment on agent fees
In line with what I expect
Was this helpful? Yes
May 03,2017
Minithumbup
Richard McRoberts
By: 'Vangelis'
May 03,2017
0 people found
this helpful
Different viewings were arranged on rather short notice. The tenancy offer was accepted quickly & in the short time as previously discussed. Communication has been easy & effective. Overall, I am really happy with Richard & the level of services provided....
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Comment on agent fees
Gordon & Co's fees are cheaper than other London agents.
Was this helpful? Yes
Apr 21,2017
Minithumbup
Tarryn Hellyar
By: 'Kate'
Apr 21,2017
0 people found
this helpful
Can't say enough good things about Tarryn. She is professional, genuine and really engages with her customers. She is quick to get a sense of what you are actually looking for and doesn't waste time with bad fits. She is honest and manages expectations very well. She was always available for questions and when there were problems during the move, she took the issues forward and resolved them quickly. A really great person, and a credit to her industry. If you use Gordon and Co, ask for Tarryn....
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Comment on agent fees
Not relevant
Was this helpful? Yes
Apr 21,2017
Minithumbup
Tarryn Hellyar
By: 'London'
Apr 21,2017
0 people found
this helpful
Tarryn was very professional and resourceful in helping me to successfully secure a good rental agreement for a one-bedroom apartment in Bow in East London. She was very thorough and generous with her time, including helping me to identify several terms to include in the rental contract in order to secure the best possible provision for my home. I would recommend her and the agency unreservedly....
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Comment on agent fees
Fees were reasonable, probably a typical baseline level in London, and certainly significantly less than several other well-known estate agency brands.
Was this helpful? Yes
Apr 18,2017
Minithumbup
Richard McRoberts
By: 'Lucy'
Apr 18,2017
0 people found
this helpful
This is our first experience of using an estate agent as we have only ever rented privately and it has so far turned out to be a good experience! Richard is lovely and very helpful - he contacted the landlord to ask if they could remove certain items of furniture and even tried to help us sort out a parking permit. The fees are a bit pricey but Richard kindly reduced them when it was mentioned. I also think that you get what you pay for, so don't be put off by fees. I found the whole process str...
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Comment on agent fees
They were reduced to £250 incl. VAT
Was this helpful? Yes
Apr 18,2017
Minithumbup
Tarryn Hellyar
By: 'Laurence'
Apr 18,2017
0 people found
this helpful
It was such a pleasure to have Tarryn as our estate agent! She was very helpful and friendly and responded to our calls and emails within no time. We really appreciated the effort she put in order to ensure our search of a new home and move went well. We would definitely recommend her....
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Was this helpful? Yes
Apr 18,2017
Minithumbup
Tarryn Hellyar
Tarryn Hellyar
By: 'Thirushen87'
Apr 18,2017
0 people found
this helpful
I was provided excellent service throughout this process. She answered all questions and was always willing to provide information in a timely manner....
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • SE1
  • SE16
  • E14
  • E1
  • SE8
  • SE3
  • SE10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
91% customers were satisfied with fees 81% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £347,500
  • Max: £960,000

Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 46 6 8 1 6 0 2 2
Will Young Will Young
4 reviews

About Will No description set View full profile
Jacob Marsh Jacob Marsh
Branch Manager
21 reviews

About Jacob No description set View full profile
Tarryn Hellyar Tarryn Hellyar
Lettings Negotiator
18 reviews

About Tarryn No description set View full profile
Nicola Moore - upload your photo Nicola Moore
2 reviews

About Nicola No description set View full profile
Richard McRoberts Richard McRoberts
Lettings Negotiator
29 reviews

About Richard No description set View full profile

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Last updated at 4:41 PM 12/07/2017 by Rianna Day

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Last updated at 4:41 PM 12/07/2017 by Rianna Day

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