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    George Beale
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    Will Young
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    Jacob Marsh
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    Tarryn Hellyar
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    Nicola Moore
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    Richard McRoberts
No description for branch.
Gordon & Co

212 Tower Bridge Road London
Greater London
SE1 2UP

020 7407 2790

Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
Right from the start, Richard has dealt with us in regards to moving into a new home and right from the start he has been very helpful. Richard has always remained in contact, giving us updates on the process and progress of our application. He has been available and ready to help at any given time and has been very prompt in giving information. Overall we have been really impressed in the way Richard has helped us and how fast everything was done, thank you....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 24,2017
Minithumbup
By:
Jan 24,2017
0 people found
this helpful
Tarryn was professional and easy to deal with from start to finish. Myself and my partner rented a London property in January and due to the quick move time (around 2 weeks from viewing to move in date) we needed prompt responses to our questions along with a swift and efficient process. Tarryn provided all of this and was a pleasure to work with her whilst securing our rental property....
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Comment on agent fees
Good - Below average for the London rental market
Was this helpful? Yes
Jan 16,2017
Minithumbup
By:
Jan 16,2017
0 people found
this helpful
Gordon&Co have managed my letting of a flat off Tooley Street SE1 for the past 10+ years. I have always been very satisfied with the quality of their letting service so they were natural choice of selling agents once I decided to sell the flat. Jacob Marsh handled the sale. I found him very responsive and helpful. I live in Yorkshire and was in the process of getting married when the sale was agreed so I wasn't able to be personally on hand to deal with the removers. Jacob was very helpful i...
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Comment on agent fees
Gordon&Co charged me 1.5%. I don't think that is out of market
Was this helpful? Yes
Jan 12,2017
Minithumbup
By:
Jan 12,2017
0 people found
this helpful
Tarryn was incredibly helpful in leading the process of renting a new flat. She handled the communication with the landlord in an excellent manner and was incredibly fast and responsive to all our inquiries. She keeps handling our inquiries and we are overall very impressed with her and Gordon&Co, which are true agents compared to other popular ''agents''. Also Jacob was very helpful in handling our inquiries when Tarryn was not around....
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Comment on agent fees
Fees are more than reasonable.
Was this helpful? Yes
Jan 10,2017
Minithumbup
By:
Jan 10,2017
0 people found
this helpful
Taryn was so helpful and really took an interest in delivering exactly what I asked for. It made a potentially stressful situation feel so much easier....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
1 people found
this helpful
I would like to say thank you very much , his customer service is absolutely amazing. thank you so much. we are in love with our new home....
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Was this helpful? Yes
Dec 12,2016
Minithumbup
By:
Dec 12,2016
0 people found
this helpful
Richard was a great help with sorting out our move. He answered all queries quickly and fully, and kept us updated every step of the way, Jacob was also very helpful when Richard was away. Total process took us just over a week and we are more than happy!...
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Comment on agent fees
Fees were very fair
Was this helpful? Yes
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
Tarryn is a great agent. She is really nice and helpful. She understood our needs and she helped us a lot with our property.We appreciated Tarryn as an agent a lot. Thank you Tarryn!...
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Comment on agent fees
In line with the market Agent's fees
Was this helpful? Yes
Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
Tarryn was fantastic, she found a number of excellent properties that all were tailored to my requirements. Furthermore, she was punctual, professional and I would thoroughly recommend her to any prospective house hunter....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
Working with Tarryn has been great. She made the process transparent and been very responsive with our preferences. We found what we needed at a price we needed. Thank you again!...
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Was this helpful? Yes
Nov 24,2016
Minithumbup
By:
Nov 24,2016
0 people found
this helpful
Richard was very helpful in helping me secure the property at my new place. I would definitely recommend him, a top guy with good customer service and in depth knowledge of the property market....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 24,2016
Minithumbup
By:
Nov 24,2016
0 people found
this helpful
Tarryn has been extremely reactive, efficient and professional throughout the whole renting process. She has done her utmost to simplify the process and helped us with the paperwork. It has been a pleasure to deal with her. I would recommend her 100%....
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Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
Richard was fantastic in negotiating a really good deal for us in the area we wanted to continue living in. During check in where issues were found, contractors were arranged quickly to resolve these. We are now 10 days in the flat and so far so good....
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Was this helpful? Yes
Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
this helpful
Richard was very helpful, knowledgeable, flexible and patient. Would recommend. He helped us view multiple suitable places quickly, always on time or early and got all the admin sorted with minimal hasstle for us. Cheers!...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
this helpful
Great and speedy service. Jacob has been very helpful in resolving all of the issues with different parties throughout the sale. Very responsive to all queries. Highly recommended....
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Comment on agent fees
Good and competitive
Was this helpful? Yes
Oct 03,2016
Minithumbup
By:
Oct 03,2016
0 people found
this helpful
Jacob has been extremely helpful in dealing with a difficult purchase. As his client was overseas seller he has taken the time to steer them through the process whilst also keeping me regularly updated and following up with the seller's solicitors, who needed to be pushed throughout. Not an easy job managing all three parties and he has definitely gone above and beyond on this deal....
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Comment on agent fees
N/A
Was this helpful? Yes
Jul 31,2016
Minithumbdown
By:
Jul 31,2016
3 people found
this helpful
Gordan & Co. appear to have received a number of positive reviews on their estate agent / sales performance. However, it is on my experience with them as letting agents that I would like to leave a review, as my experience with them as a tenant has been overwhelmingly negative. I would go so far as to say that they are the number one reason I have since done almost everything I can to avoid dealing with letting agents in the London real estate market. In short, Go. & Co. demanded huge f...
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What agent could do to change your mind?
The enormous fees for negligible service were my primary cause for complaint.
Attached Files
Comment on agent fees
The enormous fees for negligible service were my primary cause for complaint.
Was this helpful? Yes
By: Cobi van den Beg
Aug 01, 2016
View all comments (1)
Dear Robert, We are sorry to hear you have been unsatisfied with our service. We take complaints extremely seriously so we will investigate this further, discuss internally and respond to you shortly. Thank you for your patience in this matter. Kind regards, Gordon & Co. ...
Feb 24,2016
Minithumbup
By:
Feb 24,2016
0 people found
this helpful
Working with Jacob and Adnan on the sale of our flat has been second to none. We were under pressure to have our flat sold quickly to secure our next property. The flat was marketed really well, with good prospective buyers through and we were able to have the property under offer in less than one week. Our chain has since been complicated and Adnan has done an exceptional job of keeping it all under control and managing expectations. It has been a really positive experience overall and we w...
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Comment on agent fees
The fee's have been what we would expect and competitive with other agents in the area.
Was this helpful? Yes
Feb 15,2016
Minithumbup
By:
Feb 15,2016
0 people found
this helpful
Adnan, We just want to say that it was an absolute pleasure to work with you. Your persistence and resolve to help us find a buyer and help us through all the hiccups along the way has been most commendable. We are new to buying and selling property in the UK and you really kept a very close watch on us from the initial marketing of our property right down to the completion of sale. Your attentiveness was very much appreciated for newbies like us. We will definitely refer you to our friends ...
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Comment on agent fees
Agent fees were standard market rate. Services rendered were above what was expected.
Was this helpful? Yes
Jan 29,2016
Minithumbup
By:
Jan 29,2016
0 people found
this helpful
Jacob is simply fantastic! his valuation of my property was spot on and his level of customer service is superb. Jacob went the extra mile in staying in touch and providing additional helpful information. He cultivates a really supportive, friendly and helpful team- thank you Jacob!...
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Comment on agent fees
Good= very fair
Was this helpful? Yes
Dec 31,2015
Minithumbup
By:
Dec 31,2015
0 people found
this helpful
This was a new build property still under development. There were several delays due to the developer, amounting to more than 6 months in total. Despite this difficult situation Will kept me informed of progress at all times and was helpful and apologetic throughout. In the end I managed to get sale and purchse perfectly timed together....
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Was this helpful? Yes
Dec 03,2015
Minithumbup
By:
Dec 03,2015
0 people found
this helpful
Excellent all round service, extremely professional and great communication I would happily recommend Jacob and the Gordon's team to anyone looking to buy or sell a property. Close to full asking price achieved in under 2 days of being on the market. the turn around time from our first meeting to completion was very prompt and stress free....
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Comment on agent fees
very happy
Was this helpful? Yes
Nov 30,2015
Minithumbup
By:
Nov 30,2015
0 people found
this helpful
I was really happy with the service provided by Jacob Marsh from Gordon & Co throughout all the process. I definitely recommend Jacob....
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Was this helpful? Yes
Oct 27,2015
Minithumbup
By:
Oct 27,2015
1 people found
this helpful
We were very pleased with Gordon & Co., and George Beale was friendly and helpful. He got us into our first choice apartment, and we couldn't be happier. We highly recommend Gordon & Co. and George....
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Oct 16,2015
Minithumbup
By:
Oct 16,2015
0 people found
this helpful
I had the pleasure of using Gordon & Co in the selling of my apartment in Little London Court. Jacob the branch manager was extremely helpful throughout the whole process and was very prompt in returning any calls or queries. I have used Gordon & Co previously in the sale of a property and both times I was impressed with the service provided. I would recommend their company based on my experience....
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Was this helpful? Yes
Oct 06,2015
Minithumbup
By:
Oct 06,2015
0 people found
this helpful
I use Gordon & Co in a letting capacity, in which they have done a good job over the past two years. Communication from Jacob has been good and he has quickly found me tenants both times....
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Was this helpful? Yes
Oct 06,2015
Minithumbup
By:
Oct 06,2015
0 people found
this helpful
I had an extremely positive experience with Gordon & Co, and of course with Jacob Marsh - Branch Manager - who assisted me in the purchase of my flat. Being a foreigner with relatively small experience of the real estate market in London (this was my second purchase), Jacob was very resourceful in addressing my questions. Moreover, I really appreciated his availability. Jacob answers promptly to emails and his always available on the phone until late. He showed me the place 4 times befor...
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Comment on agent fees
Competitive.
Was this helpful? Yes
Sep 30,2015
Minithumbup
By:
Sep 30,2015
1 people found
this helpful
I am a student tenant who was really desperate to move into a flat as I was staying in a hotel for 8 nights already. My move in date was initially for the 26th but Jacob really helped me to move in by the 24th, and for that I really did appreciate his help to make sure I could settle in faster. The whole process of moving in was very easy and smooth and I am very grateful for that....
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Was this helpful? Yes
Sep 20,2015
Minithumbup
By:
Sep 20,2015
0 people found
this helpful
I used Gordon & Co (Tower Bridge branch) to buy a property, my first property, in the summer. I found the service that I received to be very good. They were extremely responsive to my phone calls and emails and usually always got back to me the same day. Once the offer had been accepted Gordon & Co were good at liaising between the seller and myself to move the process along as quick as possible. All the staff I spoke to at the firm are friendly and helpful providing information on the n...
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Was this helpful? Yes
Sep 16,2015
Minithumbup
By:
Sep 16,2015
1 people found
this helpful
I was selling a property in London and I am from MAlaysia. Due to the distance I often had difficulties in dealing with the property, especially the delay of documents. Luckily Mr. Jacob was there for us. Despite there were some hiccups before the exchange of the contract but Mr. Jacob was there for me and help me to liase with the purchaser and secured the purchase for me. Strongly recommended....
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 71% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £347,500
  • Max: £960,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 14 4 7 1 6 0 2 1
George Beale - upload your photo George Beale
1 reviews

About George No description set View full profile
Will Young - upload your photo Will Young
4 reviews

About Will No description set View full profile
Jacob Marsh Jacob Marsh
Branch Manager
17 reviews

About Jacob No description set View full profile
Tarryn Hellyar Tarryn Hellyar
Lettings Negotiator
7 reviews

About Tarryn No description set View full profile
Nicola Moore - upload your photo Nicola Moore
1 reviews

About Nicola No description set View full profile
Richard McRoberts - no image available Richard McRoberts
Lettings Negotiator
6 reviews

About Richard No description set View full profile

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Fees

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Last updated at 10:56 AM 05/05/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:56 AM 05/05/2015 by allAgents

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