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    George Beale
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    Will Young
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    Jacob Marsh
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    Tarryn Hellyar
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    Nicola Moore
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    Richard McRoberts
No description for branch.
Gordon & Co

212 Tower Bridge Road London
Greater London
SE1 2UP

020 7407 2790

Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
Tarryn is a great agent. She is really nice and helpful. She understood our needs and she helped us a lot with our property.We appreciated Tarryn as an agent a lot. Thank you Tarryn!...
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Comment on agent fees
In line with the market Agent's fees
Was this helpful? Yes
Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
Tarryn was fantastic, she found a number of excellent properties that all were tailored to my requirements. Furthermore, she was punctual, professional and I would thoroughly recommend her to any prospective house hunter....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
Working with Tarryn has been great. She made the process transparent and been very responsive with our preferences. We found what we needed at a price we needed. Thank you again!...
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Was this helpful? Yes
Nov 24,2016
Minithumbup
By:
Nov 24,2016
0 people found
this helpful
Richard was very helpful in helping me secure the property at my new place. I would definitely recommend him, a top guy with good customer service and in depth knowledge of the property market....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 24,2016
Minithumbup
By:
Nov 24,2016
0 people found
this helpful
Tarryn has been extremely reactive, efficient and professional throughout the whole renting process. She has done her utmost to simplify the process and helped us with the paperwork. It has been a pleasure to deal with her. I would recommend her 100%....
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Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
Richard was fantastic in negotiating a really good deal for us in the area we wanted to continue living in. During check in where issues were found, contractors were arranged quickly to resolve these. We are now 10 days in the flat and so far so good....
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Was this helpful? Yes
Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
this helpful
Richard was very helpful, knowledgeable, flexible and patient. Would recommend. He helped us view multiple suitable places quickly, always on time or early and got all the admin sorted with minimal hasstle for us. Cheers!...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
this helpful
Great and speedy service. Jacob has been very helpful in resolving all of the issues with different parties throughout the sale. Very responsive to all queries. Highly recommended....
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Comment on agent fees
Good and competitive
Was this helpful? Yes
Oct 03,2016
Minithumbup
By:
Oct 03,2016
0 people found
this helpful
Jacob has been extremely helpful in dealing with a difficult purchase. As his client was overseas seller he has taken the time to steer them through the process whilst also keeping me regularly updated and following up with the seller's solicitors, who needed to be pushed throughout. Not an easy job managing all three parties and he has definitely gone above and beyond on this deal....
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Comment on agent fees
N/A
Was this helpful? Yes
Jul 31,2016
Minithumbdown
By:
Jul 31,2016
3 people found
this helpful
Gordan & Co. appear to have received a number of positive reviews on their estate agent / sales performance. However, it is on my experience with them as letting agents that I would like to leave a review, as my experience with them as a tenant has been overwhelmingly negative. I would go so far as to say that they are the number one reason I have since done almost everything I can to avoid dealing with letting agents in the London real estate market. In short, Go. & Co. demanded huge f...
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What agent could do to change your mind?
The enormous fees for negligible service were my primary cause for complaint.
Comment on agent fees
The enormous fees for negligible service were my primary cause for complaint.
Was this helpful? Yes
By: Cobi van den Beg
Aug 01, 2016
View all comments (1)
Dear Robert, We are sorry to hear you have been unsatisfied with our service. We take complaints extremely seriously so we will investigate this further, discuss internally and respond to you shortly. Thank you for your patience in this matter. Kind regards, Gordon & Co.....
Feb 24,2016
Minithumbup
By:
Feb 24,2016
0 people found
this helpful
Working with Jacob and Adnan on the sale of our flat has been second to none. We were under pressure to have our flat sold quickly to secure our next property. The flat was marketed really well, with good prospective buyers through and we were able to have the property under offer in less than one week. Our chain has since been complicated and Adnan has done an exceptional job of keeping it all under control and managing expectations. It has been a really positive experience overall and we w...
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Comment on agent fees
The fee's have been what we would expect and competitive with other agents in the area.
Was this helpful? Yes
Feb 15,2016
Minithumbup
By:
Feb 15,2016
0 people found
this helpful
Adnan, We just want to say that it was an absolute pleasure to work with you. Your persistence and resolve to help us find a buyer and help us through all the hiccups along the way has been most commendable. We are new to buying and selling property in the UK and you really kept a very close watch on us from the initial marketing of our property right down to the completion of sale. Your attentiveness was very much appreciated for newbies like us. We will definitely refer you to our friends ...
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Comment on agent fees
Agent fees were standard market rate. Services rendered were above what was expected.
Was this helpful? Yes
Jan 29,2016
Minithumbup
By:
Jan 29,2016
0 people found
this helpful
Jacob is simply fantastic! his valuation of my property was spot on and his level of customer service is superb. Jacob went the extra mile in staying in touch and providing additional helpful information. He cultivates a really supportive, friendly and helpful team- thank you Jacob!...
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Comment on agent fees
Good= very fair
Was this helpful? Yes
Dec 31,2015
Minithumbup
By:
Dec 31,2015
0 people found
this helpful
This was a new build property still under development. There were several delays due to the developer, amounting to more than 6 months in total. Despite this difficult situation Will kept me informed of progress at all times and was helpful and apologetic throughout. In the end I managed to get sale and purchse perfectly timed together....
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Was this helpful? Yes
Dec 03,2015
Minithumbup
By:
Dec 03,2015
0 people found
this helpful
Excellent all round service, extremely professional and great communication I would happily recommend Jacob and the Gordon's team to anyone looking to buy or sell a property. Close to full asking price achieved in under 2 days of being on the market. the turn around time from our first meeting to completion was very prompt and stress free....
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Comment on agent fees
very happy
Was this helpful? Yes
Nov 30,2015
Minithumbup
By:
Nov 30,2015
0 people found
this helpful
I was really happy with the service provided by Jacob Marsh from Gordon & Co throughout all the process. I definitely recommend Jacob....
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Was this helpful? Yes
Oct 27,2015
Minithumbup
By:
Oct 27,2015
1 people found
this helpful
We were very pleased with Gordon & Co., and George Beale was friendly and helpful. He got us into our first choice apartment, and we couldn't be happier. We highly recommend Gordon & Co. and George....
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Was this helpful? Yes
Oct 16,2015
Minithumbup
By:
Oct 16,2015
0 people found
this helpful
I had the pleasure of using Gordon & Co in the selling of my apartment in Little London Court. Jacob the branch manager was extremely helpful throughout the whole process and was very prompt in returning any calls or queries. I have used Gordon & Co previously in the sale of a property and both times I was impressed with the service provided. I would recommend their company based on my experience....
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Was this helpful? Yes
Oct 06,2015
Minithumbup
By:
Oct 06,2015
0 people found
this helpful
I use Gordon & Co in a letting capacity, in which they have done a good job over the past two years. Communication from Jacob has been good and he has quickly found me tenants both times....
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Was this helpful? Yes
Oct 06,2015
Minithumbup
By:
Oct 06,2015
0 people found
this helpful
I had an extremely positive experience with Gordon & Co, and of course with Jacob Marsh - Branch Manager - who assisted me in the purchase of my flat. Being a foreigner with relatively small experience of the real estate market in London (this was my second purchase), Jacob was very resourceful in addressing my questions. Moreover, I really appreciated his availability. Jacob answers promptly to emails and his always available on the phone until late. He showed me the place 4 times befor...
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Comment on agent fees
Competitive.
Was this helpful? Yes
Sep 30,2015
Minithumbup
By:
Sep 30,2015
1 people found
this helpful
I am a student tenant who was really desperate to move into a flat as I was staying in a hotel for 8 nights already. My move in date was initially for the 26th but Jacob really helped me to move in by the 24th, and for that I really did appreciate his help to make sure I could settle in faster. The whole process of moving in was very easy and smooth and I am very grateful for that....
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Was this helpful? Yes
Sep 20,2015
Minithumbup
By:
Sep 20,2015
0 people found
this helpful
I used Gordon & Co (Tower Bridge branch) to buy a property, my first property, in the summer. I found the service that I received to be very good. They were extremely responsive to my phone calls and emails and usually always got back to me the same day. Once the offer had been accepted Gordon & Co were good at liaising between the seller and myself to move the process along as quick as possible. All the staff I spoke to at the firm are friendly and helpful providing information on the n...
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Was this helpful? Yes
Sep 16,2015
Minithumbup
By:
Sep 16,2015
1 people found
this helpful
I was selling a property in London and I am from MAlaysia. Due to the distance I often had difficulties in dealing with the property, especially the delay of documents. Luckily Mr. Jacob was there for us. Despite there were some hiccups before the exchange of the contract but Mr. Jacob was there for me and help me to liase with the purchaser and secured the purchase for me. Strongly recommended....
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Was this helpful? Yes
Feb 21,2015
Minithumbdown
By:
Feb 21,2015
5 people found
this helpful
My experience with this agency went from bad to worse. When I originally called into the office to book into see a property in Shad Thames the person who picked the phone us was extremely rude to me as soon as he realised that I wanted to speak to someone in the lettings side as he was in sales, I was promised that I would be called back by someone in lettings. I never received that call so against my better judgment I called again as I really wanted to see this apartment. The guy who showed us...
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Was this helpful? Yes
By: Gordon & Co.
Feb 27, 2015
View all comments (1)
Hello Sarah, We are very to sorry that you have not had a satisfactory experience with us. We would like to investigate further into your situation in order to address the issues you came across. Please could you provide us with more information about your original enquiry e.g. property you were interested in, who conducted the viewing etc. Please could you send this to enquiries@goandco.co.uk Thank you, we appreciate your time.....
Jan 22,2015
Minithumbup
By:
Jan 22,2015
2 people found
this helpful
My property was sold for slightly under asking price but I was very satisfied with the price we got and the manner in which the business was carried out ยขรขโ€šยฌรขโ‚ฌล“ Jacob was extremely professional at all times and kept me fully informed ยขรขโ€šยฌรขโ‚ฌล“ he did a great job....
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Was this helpful? Yes
Dec 17,2014
Minithumbdown
By:
Dec 17,2014
5 people found
this helpful
Terrible agency. Worst of all they persuaded us to pay a non refundable holding deposit, then snuck in many additional fees in the main tenancy agreement. It was then too late to get the holding deposit back so we had to sign the agreement and pay the extra fees. Felt conned. Also were slow to respond to messages and sent badly worded, unprofessional emails....
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What agent could do to change your mind?
Give all info and fee info upfront, as is legally required!
Was this helpful? Yes
By: Go&Co
Dec 17, 2014
View all comments (1)
Hi there, We are very sorry to hear that you have been less than satisfied with the service you received from Gordon & Co. We hate our clients to leave us unhappy so we would really appreciate some more information from you so we can rectify the situation. We have spoken to Jacob and he was unaware that any of his clients were unsatisfied so please could you let us know the property you are due to move in to so that we can investigate further? Many thanks Gordon & Co.....
Jun 05,2014
Minithumbup
By:
Jun 05,2014
2 people found
this helpful
They are a well rounded team and one of the best i have come across in a while. Would recommend....
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Was this helpful? Yes
Apr 29,2014
Minithumbdown
By:
Apr 29,2014
5 people found
this helpful
Made false promises, but did not turn up on time to show me the property they had agreed to show. I waited for 1 hour for them to arrive. They advised what offer to put in and then subsequently increased this as they advised a lesser amount by mistake. They promise to get back to you and don\'t. Make excuses saying their director is away ski\'ing but will call you from the slopes?! Seriously? Never return your call and you don\'t know if they even put an offer in at all. Completely useless in ev...
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Was this helpful? Yes
May 15,2013
Minithumbdown
By:
May 15,2013
6 people found
this helpful
Absolutely dreadful - used them to sell my house and it was a absolute waste of 12 weeks of my time. Had to chase them every step of the way - no listing on any websites, then posted incorrectly, board put up at wrong property, turning up for viewings without informing me and feedback from viewings was absolutely impossible to get. Have now gone with another agent at the end of the 12 week contract and sold on the second viewing!...
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Was this helpful? Yes
By: Gordon & Co
Oct 01, 2013
View all comments (1)
Hi George, Apologies you had a bad experience, however we can't seem to find you on any of our records to contact you. If you would like to comment further, please do get in touch with us and we are happy to accept feedback both good and bad. Many thanks....
Feb 12,2013
Minithumbdown
By:
Feb 12,2013
9 people found
this helpful
We had the worst possible experience with this letting agency. We were going to rent a house from overseas, we travelled to london, and after seeing some houses we decided for one of Gordon & Co. Everything at first seemed fine, they demanded a 425 £ deposit, we paid it, the proprietor accepted us and we arranged that we would sign the contract a week later, so we returned back home to arrange the removal. They demanded us a reference check although we agreed to pay in advance the whol...
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Was this helpful? Yes
By: Gordon & Co
Oct 01, 2013
View all comments (1)
Hi there, Again we apologise for all the inconvenience you suffered here and are sorry your experience was not a good one. We would like to highlight that this decision came from the landlord of the property at the last minute so we had no say in the change of event. Please remember all transactions are subject to contract. We also offered you two other properties that would have suited your criteria that were available within your time frame should you have taken them but you chose not to....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 71% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ347,500
  • Max: ยฃ960,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 9 4 6 1 6 0 1 1
George Beale - upload your photo George Beale
1 reviews

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Will Young - upload your photo Will Young
4 reviews

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Jacob Marsh Jacob Marsh
Branch Manager
14 reviews

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Tarryn Hellyar Tarryn Hellyar
Lettings Negotiator
4 reviews

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Nicola Moore - upload your photo Nicola Moore
1 reviews

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Richard McRoberts - no image available Richard McRoberts
Lettings Negotiator
3 reviews

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Last updated at 10:56 AM 05/05/2015 by allAgents

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Last updated at 10:56 AM 05/05/2015 by allAgents

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