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Gordon & Co

The Pavillion, 4 Walworth Road, London
Greater London
SE1 6EB

020 7703 7088

Sep 23,2016
Minithumbdown
By:
Sep 23,2016
0 people found
this helpful
Poor service for four years as a management agent. Problems ignored. No communication as to difficulties encountered. Simply uncaring and not good enough. Notice has been served....
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Oct 10,2014
Minithumbup
By:
Oct 10,2014
3 people found
this helpful
I wanted to write a review on the excellent service that I received from Chris Courtney of Gordon and Co. I recently instructed Chris to find tenants for my lovely one bedroom property on Browning Street SE17 after struggling for 5 weeks with another agent to find tenants. The whole process was easy from start to finish. Chris met me at the property and advised a value which I was already marketing the property at. Within 72 hours Chris had found a professional tenant to move into the property t...
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Comment on agent fees
The fee was more than the other agent but for the extra fee, he got me much higher rent and a tenant straight away. I am more than happy.
Was this helpful? Yes
By: Gordon & Co
Oct 15, 2014
View all comments (1)
Dear Irene, Thank you for your positive feedback and acknowledgement. We will keep up the good work and should you have any enquiries or need any further assistance, please do not hesitate to get in touch. Kind regards, The Gordon & Co team....
Apr 17,2014
Minithumbdown
By:
Apr 17,2014
3 people found
this helpful
They do not provide a good customer service. They do not care about the tenants at all. For the high rent I paid there I expected 5 stars service but they provide 2. There is no respect of your time. At the end of the tenancy they booked appointments to show the flat to to new tenants and Kwan once came into the flat while I was still there and was not expecting him to come as he said he would show the flat earlier. On the day of the check out the cleaners they recommended were late and I had to...
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Aug 03,2013
Minithumbup
By:
Aug 03,2013
0 people found
this helpful
We dealt with Christopher Courtney at Gordon & Co. (Strata Pavilion). We were looking for a good flat in Southwark. He was helpful and thoughtful and he helped us along the whole process, from the very beginning of the search till the initial settlement in a really outstanding flat near Strata Building. I am quite happy with this agent as he also kept in touch during our first days and weeks to check everything was going well and comfortable for us. The agency fees of Gordon & Co. were e...
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Oct 26,2012
Minithumbup
By:
Oct 26,2012
2 people found
this helpful
Dominic gave us plenty of excellent advice, and was efficient, communicative and very helpful throughout. Tia, who was evidently rather new to her job, did brilliantly and achieved an excellent rental for us. Tia\'s inexperience did create one or two minor issues, but with the backing that she received from Dominic and the rest of the team at Gordon\'s the end result was excellent....
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Jul 09,2012
Minithumbdown
By:
Jul 09,2012
7 people found
this helpful
Quite possibly the worst agency I have ever had to deal with. At every turn they seemed to try to make life as difficult as possible for the tennants. Lots of examples of this, for example after two years in the property it needed some work due to minor wear and tear (wasnt oin the best shape in the first place) but instead of taking this reasonably we were threatened by the Gordon and Co that they would advise the land lord to end our tennancy and re-let as fully furbished. At every stage th...
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What agent could do to change your mind?
Charged realistic fees and employed staff with some training in dealing with people. Often what they said was technically and legally correct but a conversation with a letting agent should be amicable and not who can get away with what within the boundaries of the law.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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