Gordon & Co
Strata Pavillion Branch, London, SE1
3.1/5, 24 reviews
57% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
76% lettings fee satisfaction
We offer lettings, sales and property management for the area. Elephant and Castle is currently benefiting from a £3bn regeneration programme, providing homes, retail and outdoor spaces. Gordon & Co are the primary Estate Agent for the best of this redevelopment.Our team pride themselves on their knowledge and expertise of ... show more We offer lettings, sales and property management for the area. Elephant and Castle is currently benefiting from a £3bn regeneration programme, providing homes, retail and outdoor spaces. Gordon & Co are the primary Estate Agent for the best of this redevelopment.

Our team pride themselves on their knowledge and expertise of the local market so pop in and see how we can help you.

Opening Hours
Address

Gordon & Co
The Pavillion, 4 Walworth Road,
London
Greater London
SE1 6EB
020 7703 7088

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 100% 76% £480 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 10 9 2 0 0 0 0 1
Areas covered
  • SE1
  • SE5
  • SE11
  • SE15
  • SE17
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA ARMA TPOS
Latest Properties

No Properties

“My post-sales experience with this estate age......”

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Oct 29,2019
Minithumbdown
By: 'Mr A Forster'
Oct 29,2019
0 people found
this helpful
My post-sales experience with this estate agent has been absolutely terrible. They have taken unreasonably long to reply to emails - weeks - and even longer to resolve issues that should have avoided in the first place. Never have I experienced such a lack of ...
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“They are all nice until you move out. Findi......”

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Oct 07,2019
Minithumbdown
By: 'Emre'
Oct 07,2019
1 people found
this helpful
They are all nice until you move out. Finding all the little things to deduct from your deposit. They want to charge 70 GBP + VAT for a missing battery and a dusty vent (which the cleaner they hired and I paid for -over 400 GBP - for ...
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“"I would highly recommend these estate agents......”

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Sep 05,2019
Minithumbup
By: 'Ines Garcia'
Sep 05,2019
0 people found
this helpful
"I would highly recommend these estate agents to anyone. Lee, Debola and Dominic were really easy to deal with, and kept me informed every step of the way. I very much appreciated their continued communication, hard work and wise counsel, especially because I was overseas. ...
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“Avoid them!...”

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Apr 09,2019
Minithumbdown
By: 'Tyler Court'
Apr 09,2019
3 people found
this helpful
Avoid renting any property through this estate agents. Good at the beginning of the tenancy when you have paid them a fortune (£390 admin fees) to move in!!! Extremely awful when you move out and they try to rob your deposit by picking on useless things ...
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By: Kate
May 03, 2019
View all comments (1)
I had the exact same experience almost word for word. They were fine up until the landlord wanted to renew with a new agency and then we were considered an inconvenience. ...

“Hypocrite and and thieves...”

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Apr 03,2019
Minithumbdown
By: 'IHATEGORDONCO'
Apr 03,2019
3 people found
this helpful
Probably the worst letting agents we ever encountered. They will pretend to be nice to you at the beginning so you can put down your money. Once you check out, they will try everything they could to rip you off no matter what. Bunch of ...
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Comment on agent fees
with your level of service, definitely too mediocre and overpriced
Was this helpful? Yes

“A pleasure to work with....”

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Jun 14,2018
Minithumbup
By: 'Fraser'
Jun 14,2018
0 people found
this helpful
I have nothing but praise for the team at Gordon & Co. They sold my flat during what turned out to be very difficult conditions for the London property market. Despite taking longer than we hoped, they remained enthusiastic, supportive and proactive. They continuously worked hard ...
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“We were very pleased with Rahan and Gordon & Co. He ......”

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Jan 10,2018
Minithumbup
By: 'Emma'
Jan 10,2018
0 people found
this helpful
We were very pleased with Rahan and Gordon & Co. He helped us secure a lovely house, was patient, always on hand and took the time to assist us and keep us regularly updated throughout the letting process....
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Comment on agent fees
Fees are a little high otherwise we would have awarded 5 stars
Was this helpful? Yes

“One of the best services ever, courtesy and helpfulness during ......”

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Dec 22,2017
Minithumbup
By: 'Dave & Chia'
Dec 22,2017
0 people found
this helpful
One of the best services ever, courtesy and helpfulness during all the process! Really clear and satisfying explaining all the papers. High recommend...
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Comment on agent fees
Good
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“From my experience, since the day I started to search ......”

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Dec 13,2017
Minithumbup
By: 'Pocky'
Dec 13,2017
0 people found
this helpful
From my experience, since the day I started to search properties on Gordon&Co, the agent is friendly and kind to introduce me to the ideal home for me. They are friendly and fast in responding to every question. Comparing to some of the other ...
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“As just moving to the UK and needing a nice ......”

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Dec 08,2017
Minithumbup
By: 'Marie'
Dec 08,2017
0 people found
this helpful
As just moving to the UK and needing a nice apartment quickly, we were very pleased with Rahan. He was patient and took the time to arrange viewings the same afternoon we walked in the agency because we only had a few hours in London. ...
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“Rahan at Gordon and Co was very helpful in helping ......”

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Dec 07,2017
Minithumbup
By: 'Aaron'
Dec 07,2017
0 people found
this helpful
Rahan at Gordon and Co was very helpful in helping me find a great apartment and getting it secured. He was very patient with me while I shopped around, and he was very accommodating and thoughtful and persistent in negotiations. The process was as smooth ...
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Comment on agent fees
Fees are typically; in my case they were somewhat less because of specific conditions.
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“I dealt with both Chris and Rahan to secure a ......”

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Dec 07,2017
Minithumbup
By: 'Dmitry B'
Dec 07,2017
0 people found
this helpful
I dealt with both Chris and Rahan to secure a rental property, and I was impressed with the service provided. They understood my needs and stayed on top of my case from day 1, which was necessary considering that I had to move my family during ...
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“Hi there. Very happy with the support provided by Rahan ......”

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Dec 07,2017
Minithumbup
By: 'Olivier'
Dec 07,2017
0 people found
this helpful
Hi there. Very happy with the support provided by Rahan Malik, who understood immediately my requirements. I would certainly consider dealing with him and Gordon & Co in the future. Thanks...
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Comment on agent fees
Good experience overall, but I believe that some similar apt are rented to a slightly cheaper price than mine, this should be looked at , in case I consider extending the lease agreement next year. Thanks
Was this helpful? Yes

“Rahan provided extremely helpful advice for my searching of property, ......”

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Dec 07,2017
Minithumbup
By: 'LLLLLL'
Dec 07,2017
0 people found
this helpful
Rahan provided extremely helpful advice for my searching of property, did several viewings on the list of my most wanted property, very general advice on the location, housing conditions etc. He also made a bargain with the landlord on the rental prices, so, overall his ...
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Comment on agent fees
Fair price
Was this helpful? Yes

“I had to remind them that giving false information, wrong ......”

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Nov 17,2017
Minithumbdown
By: 'Not finished'
Nov 17,2017
4 people found
this helpful
I had to remind them that giving false information, wrong claiming and unfair practices is an offence under the Unfair Trading Regulations 2008. For example, they produce a fake inventory report that was not signed by both parties and tell you that it was genuine. They ...
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“deposit hasn't been return after 1.5months, they keep coming up ......”

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Oct 11,2017
Minithumbdown
By: 'C'
Oct 11,2017
3 people found
this helpful
deposit hasn't been return after 1.5months, they keep coming up with random issues eg: auto-renew the contract, fingerprints in the flat, grey scratches on the wall, agent on holiday etc. They tried their best to get time to try to inspect til they can renew ...
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Comment on agent fees
NOT Cheap but within our range, but NO service provided!
Was this helpful? Yes

“Please, please, please avoid them.This is the kind of ......”

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Jun 14,2017
Minithumbup
By: 'Filip'
Jun 14,2017
1 people found
this helpful
Please, please, please avoid them. This is the kind of company that you're warned about when you hear about housing in London. We rented an apartment in the Strata building and here's everything that went wrong: 1. Ridiculous fees. Apart from referencing, you pay £360 for the ...
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Comment on agent fees
You pay them £360 for the contract. Then £90 if you want to extend it. Every year. Minimum charge for all repairs are £30 per the contract. There's a "check out fee" of £90 in the contract. So yeah, it's a ripoff.
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“The only reason these people received 1 star is because I ......”

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Jan 29,2017
Minithumbdown
By: 'E'
Jan 29,2017
3 people found
this helpful
The only reason these people received 1 star is because I couldn't give 0. They messed us around to no end before we got the place, telling us we had an apartment then canceling multiple times When in the apartment they made promises about repairing damaged but ...
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Comment on agent fees
Daylight Robbery
Was this helpful? Yes
By: Gordon & Co.
Jan 30, 2017
View all comments (1)
Dear E, I am sorry to hear this, this is not the sort of service we expect from our staff. Please may you email me your property address and contact details so I can look into this further for you? Our email is: enquiries@goandco.co.uk Kind regards, Gordon & Co. ...

“Poor service for four years as a management agent. Problems ......”

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Sep 23,2016
Minithumbdown
By: 'Christian'
Sep 23,2016
2 people found
this helpful
Poor service for four years as a management agent. Problems ignored. No communication as to difficulties encountered. Simply uncaring and not good enough. Notice has been served....
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“I wanted to write a review on the excellent service ......”

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Oct 10,2014
Minithumbup
By: 'Irene'
Oct 10,2014
3 people found
this helpful
I wanted to write a review on the excellent service that I received from Chris Courtney of Gordon and Co. I recently instructed Chris to find tenants for my lovely one bedroom property on Browning Street SE17 after struggling for 5 weeks with another agent to ...
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Comment on agent fees
The fee was more than the other agent but for the extra fee, he got me much higher rent and a tenant straight away. I am more than happy.
Was this helpful? Yes
By: Gordon & Co
Oct 15, 2014
View all comments (1)
Dear Irene, Thank you for your positive feedback and acknowledgement. We will keep up the good work and should you have any enquiries or need any further assistance, please do not hesitate to get in touch. Kind regards, The Gordon & Co team ...

“They do not provide a good customer service. They do ......”

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Apr 17,2014
Minithumbdown
By: 'Dianna Simms'
Apr 17,2014
4 people found
this helpful
They do not provide a good customer service. They do not care about the tenants at all. For the high rent I paid there I expected 5 stars service but they provide 2. There is no respect of your time. At the end of the tenancy they ...
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“We dealt with Christopher Courtney at Gordon & Co. (Strata Pavilion). ......”

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Aug 03,2013
Minithumbup
By: 'Carlos Urena'
Aug 03,2013
0 people found
this helpful
We dealt with Christopher Courtney at Gordon & Co. (Strata Pavilion). We were looking for a good flat in Southwark. He was helpful and thoughtful and he helped us along the whole process, from the very beginning of the search till the initial settlement in a ...
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Was this helpful? Yes

“Dominic gave us plenty of excellent advice, and was efficient, ......”

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Oct 26,2012
Minithumbup
By: 'Ray'
Oct 26,2012
2 people found
this helpful
Dominic gave us plenty of excellent advice, and was efficient, communicative and very helpful throughout. Tia, who was evidently rather new to her job, did brilliantly and achieved an excellent rental for us. Tia's inexperience did create one or two minor issues, but with the ...
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“Quite possibly the worst agency I have ever had to ......”

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Jul 09,2012
Minithumbdown
By: 'Mark Smeaton'
Jul 09,2012
8 people found
this helpful
Quite possibly the worst agency I have ever had to deal with. At every turn they seemed to try to make life as difficult as possible for the tennants. Lots of examples of this, for example after two years in the property it needed some ...
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What agent could do to change your mind?
Charged realistic fees and employed staff with some training in dealing with people. Often what they said was technically and legally correct but a conversation with a letting agent should be amicable and not who can get away with what within the boundaries of the law.
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 1:40 PM 11/06/2019 by Ariella

Awards won by Gordon & Co, London SE1 6EB


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