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Gordon & Co

The Pavillion, 4 Walworth Road, London
Greater London
SE1 6EB

020 7703 7088
Website not available

Properties for sale
Properties for rent
Dec 13,2017
Minithumbup
rahan
By: 'Pocky'
Dec 13,2017
0 people found
this helpful
From my experience, since the day I started to search properties on Gordon&Co, the agent is friendly and kind to introduce me to the ideal home for me. They are friendly and fast in responding to every question. Comparing to some of the other agents, they are more reasonable when it comes to checking out, if I ever chose to move again, it will still be my first choice. :)...
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Dec 08,2017
Minithumbup
Rahan Malik
By: 'Marie'
Dec 08,2017
0 people found
this helpful
As just moving to the UK and needing a nice apartment quickly, we were very pleased with Rahan. He was patient and took the time to arrange viewings the same afternoon we walked in the agency because we only had a few hours in London. He helped us secure the apartment and guided us through all the procedure. A few months later, as our family grew, we moved in an other apartment managed by Gordon & Co. The process was really smooth and easy. And the deposit was fully restored quickly after w...
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Dec 07,2017
Minithumbup
Rahan Malik
By: 'Aaron'
Dec 07,2017
0 people found
this helpful
Rahan at Gordon and Co was very helpful in helping me find a great apartment and getting it secured. He was very patient with me while I shopped around, and he was very accommodating and thoughtful and persistent in negotiations. The process was as smooth as it could have been and an overall good experience....
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Comment on agent fees
Fees are typically; in my case they were somewhat less because of specific conditions.
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Dec 07,2017
Minithumbup
Christopher Courtney
Rahan Malik
By: 'Dmitry B'
Dec 07,2017
0 people found
this helpful
I dealt with both Chris and Rahan to secure a rental property, and I was impressed with the service provided. They understood my needs and stayed on top of my case from day 1, which was necessary considering that I had to move my family during the school term. They also helped negotiate a custom deal with the landlord, which was a step beyond what a typical agent does nowadays. Granted certain move-in logistics could have been handled smoother, but I hold no grudge against either Chris, or Raha...
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Was this helpful? Yes
Dec 07,2017
Minithumbup
Rahan Malik
By: 'Olivier'
Dec 07,2017
0 people found
this helpful
Hi there. Very happy with the support provided by Rahan Malik, who understood immediately my requirements. I would certainly consider dealing with him and Gordon & Co in the future. Thanks...
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Comment on agent fees
Good experience overall, but I believe that some similar apt are rented to a slightly cheaper price than mine, this should be looked at , in case I consider extending the lease agreement next year. Thanks
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Dec 07,2017
Minithumbup
Rahan Malik
By: 'LLLLLL'
Dec 07,2017
0 people found
this helpful
Rahan provided extremely helpful advice for my searching of property, did several viewings on the list of my most wanted property, very general advice on the location, housing conditions etc. He also made a bargain with the landlord on the rental prices, so, overall his assistance was very satisfied....
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Comment on agent fees
Fair price
Was this helpful? Yes
Nov 17,2017
Minithumbdown
By: 'Not finished'
Nov 17,2017
1 people found
this helpful
I had to remind them that giving false information, wrong claiming and unfair practices is an offence under the Unfair Trading Regulations 2008. For example, they produce a fake inventory report that was not signed by both parties and tell you that it was genuine. They claim back money off your deposit from item that does not exist (and when you confront them, they acknowledge it) or claim "dilapidation" without any proof. They will also claim unfair fees, and additionally misleading i...
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Oct 11,2017
Minithumbdown
By: 'C'
Oct 11,2017
1 people found
this helpful
deposit hasn't been return after 1.5months, they keep coming up with random issues eg: auto-renew the contract, fingerprints in the flat, grey scratches on the wall, agent on holiday etc. They tried their best to get time to try to inspect til they can renew their flat so they can rent out for a higher price. No check in with an agent, keys were dropped in concierge and report was dumped in junk mail, when we asked to resend a new one they didn't. At the end we have to find it in junk...
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Comment on agent fees
NOT Cheap but within our range, but NO service provided!
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Jun 14,2017
Minithumbup
By: 'Filip'
Jun 14,2017
0 people found
this helpful
Please, please, please avoid them. This is the kind of company that you're warned about when you hear about housing in London. We rented an apartment in the Strata building and here's everything that went wrong: 1. Ridiculous fees. Apart from referencing, you pay £360 for the contract. But this doesn't include everything, as you will pay £90 every year to extend your tenancy. Don't want to extend it? Too bad, as there's a check out fee of £90 in the contract as well. I assum...
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Comment on agent fees
You pay them £360 for the contract. Then £90 if you want to extend it. Every year. Minimum charge for all repairs are £30 per the contract. There's a "check out fee" of £90 in the contract. So yeah, it's a ripoff.
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Jan 29,2017
Minithumbdown
By: 'E'
Jan 29,2017
3 people found
this helpful
The only reason these people received 1 star is because I couldn't give 0. They messed us around to no end before we got the place, telling us we had an apartment then canceling multiple times When in the apartment they made promises about repairing damaged but have now told us they have no intention of keeping said promises now in the apartment and had many problems with heating (firstly no heating), they promised to send a contractor who just turned it off and on again then left- did...
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Comment on agent fees
Daylight Robbery
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By: Gordon & Co.
Jan 30, 2017
View all comments (1)
Dear E, I am sorry to hear this, this is not the sort of service we expect from our staff. Please may you email me your property address and contact details so I can look into this further for you? Our email is: enquiries@goandco.co.uk Kind regards, Gordon & Co. ...
Sep 23,2016
Minithumbdown
By: 'Christian'
Sep 23,2016
2 people found
this helpful
Poor service for four years as a management agent. Problems ignored. No communication as to difficulties encountered. Simply uncaring and not good enough. Notice has been served....
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Oct 10,2014
Minithumbup
Christopher Courtney
By: 'Irene'
Oct 10,2014
3 people found
this helpful
I wanted to write a review on the excellent service that I received from Chris Courtney of Gordon and Co. I recently instructed Chris to find tenants for my lovely one bedroom property on Browning Street SE17 after struggling for 5 weeks with another agent to find tenants. The whole process was easy from start to finish. Chris met me at the property and advised a value which I was already marketing the property at. Within 72 hours Chris had found a professional tenant to move into the property t...
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Comment on agent fees
The fee was more than the other agent but for the extra fee, he got me much higher rent and a tenant straight away. I am more than happy.
Was this helpful? Yes
By: Gordon & Co
Oct 15, 2014
View all comments (1)
Dear Irene, Thank you for your positive feedback and acknowledgement. We will keep up the good work and should you have any enquiries or need any further assistance, please do not hesitate to get in touch. Kind regards, The Gordon & Co team ...
Apr 17,2014
Minithumbdown
By: 'Dianna Simms'
Apr 17,2014
4 people found
this helpful
They do not provide a good customer service. They do not care about the tenants at all. For the high rent I paid there I expected 5 stars service but they provide 2. There is no respect of your time. At the end of the tenancy they booked appointments to show the flat to to new tenants and Kwan once came into the flat while I was still there and was not expecting him to come as he said he would show the flat earlier. On the day of the check out the cleaners they recommended were late and I had to...
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Aug 03,2013
Minithumbup
Christopher Courtney
By: 'Carlos Urena'
Aug 03,2013
0 people found
this helpful
We dealt with Christopher Courtney at Gordon & Co. (Strata Pavilion). We were looking for a good flat in Southwark. He was helpful and thoughtful and he helped us along the whole process, from the very beginning of the search till the initial settlement in a really outstanding flat near Strata Building. I am quite happy with this agent as he also kept in touch during our first days and weeks to check everything was going well and comfortable for us. The agency fees of Gordon & Co. were e...
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Oct 26,2012
Minithumbup
Dominic Foye
Tia Cherry
By: 'Ray'
Oct 26,2012
2 people found
this helpful
Dominic gave us plenty of excellent advice, and was efficient, communicative and very helpful throughout. Tia, who was evidently rather new to her job, did brilliantly and achieved an excellent rental for us. Tia\'s inexperience did create one or two minor issues, but with the backing that she received from Dominic and the rest of the team at Gordon\'s the end result was excellent....
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Jul 09,2012
Minithumbdown
Victora Coker
Nicola Naden
By: 'Mark Smeaton'
Jul 09,2012
8 people found
this helpful
Quite possibly the worst agency I have ever had to deal with. At every turn they seemed to try to make life as difficult as possible for the tennants. Lots of examples of this, for example after two years in the property it needed some work due to minor wear and tear (wasnt oin the best shape in the first place) but instead of taking this reasonably we were threatened by the Gordon and Co that they would advise the land lord to end our tennancy and re-let as fully furbished. At every stage th...
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What agent could do to change your mind?
Charged realistic fees and employed staff with some training in dealing with people. Often what they said was technically and legally correct but a conversation with a letting agent should be amicable and not who can get away with what within the boundaries of the law.
Attached Files
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
82% customers were satisfied with fees 67% accuracy of agent's valuations
Price range of properties reviewed
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Letting
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Victora Coker - upload your photo Victora Coker
1 reviews

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Nicola Naden - upload your photo Nicola Naden
1 reviews

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Debola Oginni - upload your photo Debola Oginni
0 reviews

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Tami Taylor - upload your photo Tami Taylor
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Dominic Foye - upload your photo Dominic Foye
1 reviews

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Tia Cherry - upload your photo Tia Cherry
1 reviews

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Christopher Courtney - upload your photo Christopher Courtney
3 reviews

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Neil Hunt - upload your photo Neil Hunt
0 reviews

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rahan  - upload your photo rahan
1 reviews

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Rahan Malik - upload your photo Rahan Malik
5 reviews

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