• John Quick
    John Quick
  • claim your profile
    Martin Humphreys
  • Fugen Gokcol
    Fugen Gokcol
  • Tracy Bowler
    Tracy Bowler
  • David Mitchel
    David Mitchel
  • Tom Farag
    Tom Farag
  • Sabrina Rosenow
    Sabrina Rosenow
  • claim your profile
    Lesley Hancock
Raynes Park, SW20, is located only 8 miles from central London and has numerous open spaces and an historic woodland. With open spaces for cycling, walking and fishing, Cannon Hill Common has something for everyone. It has easy access to London with bus, train and road links. Rail times to London Waterloo take as little as 23 minutes. Other stations can be reached via Clapham Junction. Popular with commuters and young families, Raynes Park high street is full of individual shops as well as h Read full description...igh street names such as Waitrose and Starbucks. There is an annual My Raynes Park Festival which is a two week long event organised by the local church communities, celebrating arts, sports, theatre, comedy and film. Education is well catered for and high sought after, with local primary and high schools, with a choice of state or independent schools.
Goodfellows

44 Coombe Lane Raynes Park, London
Greater London
SW20 0LA

020 8946 6511
Oct 21,2017
Minithumbup
John Quick
By: 'Trev.'
Oct 21,2017
0 people found
this helpful
John Quick and the whole Raynes Park team were helpful, professional and very supportive, ensuring all aspects of our house sale went smoothly. I would highly recommend this Goodfellows team to friends and / or definitely use them in the future... Top Draw!...
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Was this helpful? Yes
Oct 20,2017
Minithumbup
Tracy Bowler
David Mitchel
By: 'Ian Donegan'
Oct 20,2017
0 people found
this helpful
I have been with Good fellows for a number of years and I have dealt with Tracy and David on more than one occasion. Both are extremely helpful and all 'issues' are dealt with swiftly and effectively - nothing is an issue. I would highly recommend both....
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Comment on agent fees
All good
Was this helpful? Yes
Oct 19,2017
Minithumbup
Tracy Bowler
By: 'Excellent service'
Oct 19,2017
0 people found
this helpful
I would just like to thank Tracy for finding me and my family our new rental property. We are very grateful with all the hard work she has put in and will highly recommend her for anyone looking to rent a property in the future....
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Was this helpful? Yes
Oct 16,2017
Minithumbup
Tracy Bowler
By: 'A solicitor'
Oct 16,2017
0 people found
this helpful
I would highly recommend Tracy. Tracy provides an exceptionally high standard of service, providing full information on the property, facilitating a second viewing and providing support during the decision making process...
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Was this helpful? Yes
Oct 05,2017
Minithumbup
Tracy Bowler
Fugen Gokcol
By: 'Ana & Joaquim'
Oct 05,2017
0 people found
this helpful
Tracy was incredibly helpful. I was a bit nervous with the whole process, as it's my first time renting and my brother just moved here, however, she was very reassuring and replied quickly, which made me feel in safe hands. The whole process was very quick due to the moving, however, I'm happy that it was an easy and smooth process. Would recommend to anyone who is looking to let....
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Comment on agent fees
I believe that no one likes paying these fees, however, they are always there regardless.
Was this helpful? Yes
Sep 20,2017
Minithumbup
Tracy Bowler
By: 'MG'
Sep 20,2017
0 people found
this helpful
Tracy has been great in helping me secure a tenant for my flat. From the start she has given good guidance and advice, and as a first time landlord her reassurance has been very much appreciated. I would definitely recommend using Goodfellows to let property in Raynes Park and the surrounding areas if you need a helping hand!...
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Comment on agent fees
They are reasonably priced in comparison to other high street agents.
Was this helpful? Yes
Sep 16,2017
Minithumbup
Tracy Bowler
By: 'Hazel Soin -Stanley'
Sep 16,2017
0 people found
this helpful
Tracy was and is an exceptional letting agent. She was diligent in finding a tenant but then pushed even harder to find an even better monthly rental and more suitable tenant. She is a warm person, very attentive to your needs and really supported me in getting the property ready for the tenant. I couldn't recommend her more highly she's such an asset to Goodfellows in my opinion...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 15,2017
Minithumbup
Tracy Bowler
By: 'Justin'
Sep 15,2017
0 people found
this helpful
Found Tracy always available to answer all my questions. She was very helpful in guiding us through the process, this was really appreciated as a first time landlord....
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Was this helpful? Yes
Sep 05,2017
Minithumbup
Tracy Bowler
By: 'Nicky'
Sep 05,2017
0 people found
this helpful
I found Tracy very open and friendly. She knew a lot about the property I am about to rent and answered any queries I had straight away. Definitely would recommend her and the Estate Agents to my family and friends....
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Comment on agent fees
I think the agent's fees are fair
Was this helpful? Yes
Aug 26,2017
Minithumbup
Tracy Bowler
By: 'Miss Hopkins'
Aug 26,2017
0 people found
this helpful
Tracy was a fabulous help in my rather urgent search to find a new home. I was under quite a tight timeline, and Tracy was able to take the matter in hand and ensure a smooth process throughout. In stressful times, such as moving house, that kind of support is invaluable and I would recommend to work with Tracy in future....
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Was this helpful? Yes
Aug 12,2017
Minithumbup
Tracy Bowler
By: 'Marc'
Aug 12,2017
0 people found
this helpful
Hi Tracy was great and made the finding of my accomadation a very enjoyable experience. I would defined use goodfellows again based on my experience with Tracy 😊...
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Comment on agent fees
Good compared to other agents
Was this helpful? Yes
Aug 08,2017
Minithumbup
Tracy Bowler
Fugen Gokcol
By: 'CS'
Aug 08,2017
0 people found
this helpful
A big thank you to Tracy, Fugen and the Raynes Park team in the smooth handling of finding a tenant and completing the letting paperwork....
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Was this helpful? Yes
Aug 04,2017
Minithumbup
Tracy Bowler
David Mitchel
By: 'Serena'
Aug 04,2017
0 people found
this helpful
Great help and support all the way through and look forward to our rental years with them. Thank you to Tracy who managed to get everything sorted for us well ahead of time and to David who despite was not his job still helped so much in the beginning....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 05,2017
Minithumbup
Tracy Bowler
By: 'Maud Thiollier'
Jul 05,2017
0 people found
this helpful
Tracy has done a great job and made it very easy for me through the process. She's proved herself calm and efficient as well as very helpful and understanding. She is always positive and was a great support. I couldn't recommend her enough if you need to rent a property....
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Comment on agent fees
The fees were very fair and the process quite easy.
Was this helpful? Yes
Jul 03,2017
Minithumbup
Tracy Bowler
By: 'Vika'
Jul 03,2017
0 people found
this helpful
Tracy was very helpful efficient throughout the whole process. She ensured I got the property I wanted without any hassle....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 23,2017
Minithumbup
Tracy Bowler
David Mitchel
By: 'Samantha G'
Jun 23,2017
0 people found
this helpful
I first spoke to David who was extremely helpful. I then met Tracy at the property and she has been the consummate professional agent. She has explained the fees to me clearly and has always got straight back to me when I've needed to ask anything. She is friendly, approachable and very helpful. A real asset to the company....
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Comment on agent fees
Fantastic compared to all the others. Much more fair.
Was this helpful? Yes
Jun 21,2017
Minithumbup
Tracy Bowler
By: 'Jimbo'
Jun 21,2017
0 people found
this helpful
Tracy was responsive and certainly on point, by recommending a rental that exceeded expectations. This saved lots of time looking a places on line. Great fun through the process with a great deal of honesty showing up, in the way that she operates. Big thumb up.. Would highly recommend and revisit in the future, with Good fellows and Tracy....
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Comment on agent fees
good
Was this helpful? Yes
Jun 14,2017
Minithumbup
Tracy Bowler
By: 'DC'
Jun 14,2017
0 people found
this helpful
Excellent service: speedy, informative, efficient. Tracy has been helpful and friendly throughout, and always available to deal with queries. Thoroughly professional....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
Jun 13,2017
Minithumbup
Tracy Bowler
David Mitchel
By: 'Tom'
Jun 13,2017
0 people found
this helpful
Great staff, easy process, excellent communication at all times which is really what you need when doing something like moving house. The team has been spot on with everything. Zero complaints, very happy....
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Comment on agent fees
Normal I presume, no different to anywhere else so I'd say fair.
Was this helpful? Yes
Jun 05,2017
Minithumbup
Tracy Bowler
By: 'Chantal Van Wyck'
Jun 05,2017
0 people found
this helpful
I had the great pleasure of meeting Tracy and having her find me an amazing tenant for my property. Tracy made the process extremely easy and was very helpful and for which I am grateful....
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Comment on agent fees
well worth it.
Was this helpful? Yes
Jun 02,2017
Minithumbup
Tracy Bowler
David Mitchel
By: 'Steve Carrier-Simon'
Jun 02,2017
0 people found
this helpful
Tracy was exceptional. I just moved to the Uk and not only was I looking for a property, I was also highly in demand of advice and suggestions. Tracy provided both with dedication, smile and energy. She intuitively understood what type of property I was after and helped me getting the landlord agreement which was not easy as I just arrived in the Uk and had no previous reference. David was tremendously helpful to get me through all papers that I no clue they existed before having to sign them. T...
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Was this helpful? Yes
May 27,2017
Minithumbup
John Quick
By: 'Dmidds'
May 27,2017
0 people found
this helpful
His calming voice had is relaxed through the whole process! He always gave good advice. Got the job done. Goodfellows on the whole were accurate with the valuation....
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Comment on agent fees
They were competitive.
Was this helpful? Yes
May 25,2017
Minithumbup
Tracy Bowler
By: 'Felipina'
May 25,2017
0 people found
this helpful
Tracy showed me the flat and went above and beyond to assist with everything, till completion of the contract. I am very grateful for all she's done. Thanks for all the others in the agency as well....
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Comment on agent fees
The fees were reasonable.
Was this helpful? Yes
May 22,2017
Minithumbup
Tracy Bowler
By: 'Jung'
May 22,2017
0 people found
this helpful
As an international student I was worried about renting a flat since most of my international friends used to get rejected and had a trouble getting a flat. Thanks to Goodfellows agent and Tracy, from veiwing a property to payment, everything has worked so well. I'm very happy to meet Goodfellows agent and Tracy....
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Was this helpful? Yes
May 09,2017
Minithumbup
Tracy Bowler
By: 'Hope'
May 09,2017
0 people found
this helpful
I would like to thank Tracy so much for helping me finding the perfect flat for me. I am so happy she is an amazing lady who is thoughtful kind and extremely helpful. Tracy is so easy to communicate to and always strives to ensure her clients are happy, she is very thorough and I would defitnately use her service again. Thank you...
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Comment on agent fees
Good would of been happy with discount
Was this helpful? Yes
By: Mia
May 15, 2017
View all comments (1)
Thank you for the kind feedback ...
Apr 30,2017
Minithumbup
Tracy Bowler
By: 'Ms Murphy'
Apr 30,2017
0 people found
this helpful
Tracy was very helpful with the process of securing our new home. She was always there when I need any support. She helped us get the deal for our money....
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Comment on agent fees
Expensive but part of the process
Was this helpful? Yes
By: tracey-anne green
May 04, 2017
View all comments (1)
Thank you for taking the time to review our service ...
Apr 27,2017
Minithumbup
Tracy Bowler
By: 'Freddie Ingle'
Apr 27,2017
0 people found
this helpful
Tracy helped us find our new flat and has been friendly, approachable, knowledgeable and responsive to all of our requests. She went beyond the call of duty to help us in this process. Would heartily recommend...
read full review
Was this helpful? Yes
By: tracey-anne green
Apr 27, 2017
View all comments (1)
Thank you for taking the time to review our service ...
Apr 14,2017
Minithumbup
Tracy Bowler
David Mitchel
By: 'Samantha'
Apr 14,2017
0 people found
this helpful
Tracy is great, she is very organised, very friendly and always follows things up and she really works on your behalf to get you your property and is always pleasant with it....
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Comment on agent fees
Fine.
Was this helpful? Yes
By: Mia Robinson
Apr 20, 2017
View all comments (1)
Thanks for the great feedback ...
Apr 10,2017
Minithumbup
Tracy Bowler
By: 'Hscl'
Apr 10,2017
0 people found
this helpful
Good service, very accommodating. I am moving to London from quite far away. However, I did the see the flat in person. I rang Tracy abd everything was sorted with relative ease....
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Comment on agent fees
Pricey side
Was this helpful? Yes
By: Mia
May 15, 2017
View all comments (1)
Thank you for taking the time to review our service ...
Apr 06,2017
Minithumbup
Tracy Bowler
By: 'Spencer'
Apr 06,2017
0 people found
this helpful
Tracy has been fantastic thorough out our move from start to the end.She was so sufficient and helped us great deal with certain things.we couldn't have asked for better person....
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Was this helpful? Yes
By: Mia Robinson
Apr 20, 2017
View all comments (1)
Thank you for kind comments ...
Areas covered
  • SW20
  • SW19
  • KT3
  • SW15
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£275,000
  • Max: Β£575,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
19 1 78 5 6 0 5 0 3 0
John Quick John Quick
9 reviews

About John No description set View full profile
Martin Humphreys Martin Humphreys
0 reviews

About Martin No description set View full profile
Fugen Gokcol Fugen Gokcol
2 reviews

About Fugen No description set View full profile
Tracy Bowler Tracy Bowler
51 reviews

About Tracy Recently moved to this branch I have got off to a flying start, really enjoying interacting with Landlords and Tenants in this area where I have lived for many years. View full profile
David Mitchel David Mitchel
12 reviews

About David No description set View full profile
Tom Farag Tom Farag
0 reviews

About Tom No description set View full profile
Sabrina Rosenow Sabrina Rosenow
0 reviews

About Sabrina No description set View full profile
Lesley Hancock Lesley Hancock
Lettings Negotiator
0 reviews

About Lesley No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 9:44 AM 02/03/2017 by allAgents

Complaints Procedure

Goodfellows is a member of The Property Ombudsman Scheme (TPOS) and we aim to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded we have the following complaints procedure in place.

The aim of this process is to resolve all customer issues or concerns as quickly as possible. In the majority of cases we hope that any issues can be resolved quickly and amicably to customers' satisfaction at branch level.

STAGE ONE - BRANCH MANAGER

Complaints should, in the first instance, be directed to the Manager of the estate agency branch you have been dealing with. They will endeavour to liaise with you quickly and resolve your complaint immediately, no later than 5 working days from first notification.

STAGE TWO - DIRECTOR

Should the local manager not be able to resolve your complaint to your satisfaction, you can refer the matter to the Sales or Lettings Director at head office who will respond within 7 working days from receipt.

STAGE THREE - MANAGING DIRECTOR

If, after you have dealt with the division director, you remain dissatisfied you may address your concerns, in writing, to the Managing Director. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.

The address to write to is:

Tracey-Anne Green,
c/o Goodfellows Estate Agents Limited,
10, The Axis Centre,
Cleeve Road,
Leatherhead,
SURREY,
KT22 7RD
Or email: tracey-anne.green@goodfellows.co.uk

STAGE FOUR - THE PROPERTY OMBUDSMAN

If you still remain dissatisfied with the outcome of your complaint after dealing with the Directors, and once you have received a Final Viewpoint letter from the Managing Director, you may approach the Property Ombudsman.

Details of how to contact the Property Ombudsman will be contained within the Final Viewpoint letter sent as the final response to your complaint. Information can also be found online atwww.tpos.co.uk.

you must make your complaint to the Property Ombudsman within 6 months of the date of our Final Viewpoint letter.
the Property Ombudsman will not consider your complaint until our internal complaints procedure has been exhausted and you have received our Final Viewpoint letter.
the Property Ombudsman recommends paying any outstanding fees on a "without prejudice" basis to avoid late-payment charges and/or further action.
Last updated at 9:44 AM 02/03/2017 by allAgents

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