• John Quick
    John Quick
  • claim your profile
    Martin Humphreys
  • Fugen Gokcol
    Fugen Gokcol
  • Tracy Bowler
    Tracy Bowler
  • David Mitchel
    David Mitchel
  • Tom Farag
    Tom Farag
  • Sabrina Rosenow
    Sabrina Rosenow
  • claim your profile
    Lesley Hancock
Raynes Park, SW20, is located only 8 miles from central London and has numerous open spaces and an historic woodland. With open spaces for cycling, walking and fishing, Cannon Hill Common has something for everyone. It has easy access to London with bus, train and road links. Rail times to London Waterloo take as little as 23 minutes. Other stations can be reached via Clapham Junction. Popular with commuters and young families, Raynes Park high street is full of individual shops as well as h Read full description...igh street names such as Waitrose and Starbucks. There is an annual My Raynes Park Festival which is a two week long event organised by the local church communities, celebrating arts, sports, theatre, comedy and film. Education is well catered for and high sought after, with local primary and high schools, with a choice of state or independent schools.
Goodfellows

44 Coombe Lane Raynes Park, London
Greater London
SW20 0LA

020 8946 6511
www.goodfellows.co.uk

Properties for Sale
Properties to Rent

Feb 21,2018
Minithumbup
Tracy Bowler
By: 'Khaled'
Feb 21,2018
0 people found
this helpful
I am very happy to deal with goodfellows. I have been all the helpers and especially the tracy bowler. She was always helpful and smiling....
read full review
Was this helpful? Yes
Feb 14,2018
Minithumbup
Tracy Bowler
By: 'Gillian Moriarty'
Feb 14,2018
0 people found
this helpful
Tracy has been brilliant.. My tenants left early due to unforeseen circumstances and I needed to find new tenants as a matter of urgency. Tracy worked so hard for me - keeping me up to date with viewings, feedback etc and I now have great, new tenants moving in next week! Many thanks to all the staff at Goodfellows in Raynes Park but special thanks to Tracy for all her hard work and tenacity!!...
read full review
Comment on agent fees
Agentโ€™s fees are reasonable compared to other estate agents.
Was this helpful? Yes
Feb 06,2018
Minithumbup
Tracy Bowler
By: 'Sam'
Feb 06,2018
0 people found
this helpful
I found Tracy extremely professional and helpful throughout the time with dealt with her. Tracy was always available no matter what time of the day and her response was always very prompt via email. Tracy was very approachable and I felt I could ask her any question knowing I will get an honest answer....
read full review
Comment on agent fees
There was no issues or problems with the fees
Was this helpful? Yes
Feb 02,2018
Minithumbup
Tracy Bowler
By: 'EIRINI'
Feb 02,2018
0 people found
this helpful
Tracy is very positive and good-natured person .She helped us with rent a nice maisonette flat . Tracy did fantastic job of find out what we wanted and what was our priopity . I would highly recommend her....
read full review
Comment on agent fees
Its normal for this area
Was this helpful? Yes
Feb 02,2018
Minithumbup
Tracy Bowler
By: 'EIRINI'
Feb 02,2018
0 people found
this helpful
Tracy is very positive and good-natured person .She helped us with rent a nice maisonette flat . Tracy did fantastic job of find out what we wanted and what was our priopity . Tracy has a great experience and I would highly recommend her ....
read full review
Comment on agent fees
Its normal for this area
Was this helpful? Yes
Jan 19,2018
Minithumbup
By: 'Jai'
Jan 19,2018
0 people found
this helpful
I found Tracy very professional and helpful and professional. She made the entire process of the deal easy and stream lined. I would highly recommend Tracy to anyone that needs an agent....
read full review
Was this helpful? Yes
Jan 17,2018
Minithumbup
Tracy Bowler
By: 'two European professionals in London'
Jan 17,2018
0 people found
this helpful
We just signed up for a tenancy agreement with this agency and so far all communication and dealings were excellent. I need to caveat that a partnership really only can be tested in rocky waters and/or after some time, however pre-sales the team has been very professional, very accommodating with time sensitive communication and deliverables and very friendly! It was refreshingly different from many other agencies we worked with in the past,. The agent, Tracy, was absolutely great to work wi...
read full review
Comment on agent fees
The fees are within market rate. The fee structure is better for a single person, than for two or more people, as at Jan'18 there was a flat fee per person, instead of a progressively decreasing step fee structure.
Was this helpful? Yes
Jan 16,2018
Minithumbup
Tracy Bowler
By: 'Ellie Hudson'
Jan 16,2018
0 people found
this helpful
Tracy was a very friendly, responsive and professional estate agent. She helped us with a quick turn-around between viewing the flat and placing an offer, and kept in contact out-of-hours. She also answered all of my questions, whether big or small, and helped make the process as smooth as possible. One of the nicest estate agents I've had....
read full review
Comment on agent fees
The fees are more expensive than I've paid before but the process was also smoother than I've had before.
Was this helpful? Yes
Jan 13,2018
Minithumbup
Tracy Bowler
By: 'Raynespark'
Jan 13,2018
0 people found
this helpful
Tracy was very warm and welcoming, she explained things thoroughly and was always helpful when i contacted her. She made the whole journey an easy one....
read full review
Was this helpful? Yes
Jan 12,2018
Minithumbup
Tracy Bowler
David Mitchel
By: 'GL'
Jan 12,2018
0 people found
this helpful
We are very happy with the service provided by Tracy and David. They provide a knowledgable and professional service in a friendly, open manner. Highly recommended....
read full review
Was this helpful? Yes
Jan 08,2018
Minithumbup
Tracy Bowler
David Mitchel
By: 'Halit'
Jan 08,2018
0 people found
this helpful
David and Tracy are doing very professional work with friendly approach to customer.they are also working very quick to find out every paperwork and give all satisfaction for customers.i think if some bodys looking the agents for the rental position .They don't look around so much just go there and find to them .รฐยŸย˜ย‡รขย˜ยฎรฏยธย...
read full review
Comment on agent fees
Ok
Was this helpful? Yes
Jan 08,2018
Minithumbup
Tracy Bowler
By: 'Helen'
Jan 08,2018
0 people found
this helpful
Really professional and helpful. Always available and dealt with everything quickly. Communicated easily between the landlord and ourselves. Great work....
read full review
Was this helpful? Yes
Dec 16,2017
Minithumbup
Tracy Bowler
David Mitchel
By: 'N Lamb'
Dec 16,2017
0 people found
this helpful
Used these guys for let only purposes, no pressure to mange them selves. All very helpful with plenty of advice. Would recommend to any new landlords who are not familiar to the industry. Would definitely use again...
read full review
Comment on agent fees
Okay
Was this helpful? Yes
Nov 29,2017
Minithumbup
Tracy Bowler
Fugen Gokcol
By: 'birdobserver'
Nov 29,2017
0 people found
this helpful
very helpful and friendly people! taking care of every step for when you are renting flat. they also give full support after you rented the flat for anything....
read full review
Was this helpful? Yes
Nov 29,2017
Minithumbup
Tracy Bowler
By: 'David'
Nov 29,2017
0 people found
this helpful
Excellent service from Tracy! We were looking for a place in the Merton Park area. We told her our requirements and she showed us the perfect place at the first time of asking and wasn't pushy at all....
read full review
Was this helpful? Yes
Oct 26,2017
Minithumbup
Tracy Bowler
By: 'Raquel'
Oct 26,2017
0 people found
this helpful
Tracy is very professional, friendly, honest and welcoming. All the process to rent the property was very smooth and so far we don't have any complaints and nothing to worry about. She was leading us in the whole process and kept us informed of everything. I definitely recommend Goodfellows and specially Tracy Bowler. Thanks very much for your help...
read full review
Was this helpful? Yes
Oct 21,2017
Minithumbup
John Quick
By: 'Trev.'
Oct 21,2017
0 people found
this helpful
John Quick and the whole Raynes Park team were helpful, professional and very supportive, ensuring all aspects of our house sale went smoothly. I would highly recommend this Goodfellows team to friends and / or definitely use them in the future... Top Draw!...
read full review
Was this helpful? Yes
Oct 20,2017
Minithumbup
Tracy Bowler
David Mitchel
By: 'Ian Donegan'
Oct 20,2017
0 people found
this helpful
I have been with Good fellows for a number of years and I have dealt with Tracy and David on more than one occasion. Both are extremely helpful and all 'issues' are dealt with swiftly and effectively - nothing is an issue. I would highly recommend both....
read full review
Comment on agent fees
All good
Was this helpful? Yes
Oct 19,2017
Minithumbup
Tracy Bowler
By: 'Excellent service'
Oct 19,2017
0 people found
this helpful
I would just like to thank Tracy for finding me and my family our new rental property. We are very grateful with all the hard work she has put in and will highly recommend her for anyone looking to rent a property in the future....
read full review
Was this helpful? Yes
Oct 16,2017
Minithumbup
Tracy Bowler
By: 'A solicitor'
Oct 16,2017
0 people found
this helpful
I would highly recommend Tracy. Tracy provides an exceptionally high standard of service, providing full information on the property, facilitating a second viewing and providing support during the decision making process...
read full review
Was this helpful? Yes
Oct 05,2017
Minithumbup
Tracy Bowler
Fugen Gokcol
By: 'Ana & Joaquim'
Oct 05,2017
0 people found
this helpful
Tracy was incredibly helpful. I was a bit nervous with the whole process, as it's my first time renting and my brother just moved here, however, she was very reassuring and replied quickly, which made me feel in safe hands. The whole process was very quick due to the moving, however, I'm happy that it was an easy and smooth process. Would recommend to anyone who is looking to let....
read full review
Comment on agent fees
I believe that no one likes paying these fees, however, they are always there regardless.
Was this helpful? Yes
Sep 20,2017
Minithumbup
Tracy Bowler
By: 'MG'
Sep 20,2017
0 people found
this helpful
Tracy has been great in helping me secure a tenant for my flat. From the start she has given good guidance and advice, and as a first time landlord her reassurance has been very much appreciated. I would definitely recommend using Goodfellows to let property in Raynes Park and the surrounding areas if you need a helping hand!...
read full review
Comment on agent fees
They are reasonably priced in comparison to other high street agents.
Was this helpful? Yes
Sep 16,2017
Minithumbup
Tracy Bowler
By: 'Hazel Soin -Stanley'
Sep 16,2017
0 people found
this helpful
Tracy was and is an exceptional letting agent. She was diligent in finding a tenant but then pushed even harder to find an even better monthly rental and more suitable tenant. She is a warm person, very attentive to your needs and really supported me in getting the property ready for the tenant. I couldn't recommend her more highly she's such an asset to Goodfellows in my opinion...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Sep 15,2017
Minithumbup
Tracy Bowler
By: 'Justin'
Sep 15,2017
0 people found
this helpful
Found Tracy always available to answer all my questions. She was very helpful in guiding us through the process, this was really appreciated as a first time landlord....
read full review
Was this helpful? Yes
Sep 05,2017
Minithumbup
Tracy Bowler
By: 'Nicky'
Sep 05,2017
0 people found
this helpful
I found Tracy very open and friendly. She knew a lot about the property I am about to rent and answered any queries I had straight away. Definitely would recommend her and the Estate Agents to my family and friends....
read full review
Comment on agent fees
I think the agent's fees are fair
Was this helpful? Yes
Aug 26,2017
Minithumbup
Tracy Bowler
By: 'Miss Hopkins'
Aug 26,2017
0 people found
this helpful
Tracy was a fabulous help in my rather urgent search to find a new home. I was under quite a tight timeline, and Tracy was able to take the matter in hand and ensure a smooth process throughout. In stressful times, such as moving house, that kind of support is invaluable and I would recommend to work with Tracy in future....
read full review
Was this helpful? Yes
Aug 12,2017
Minithumbup
Tracy Bowler
By: 'Marc'
Aug 12,2017
0 people found
this helpful
Hi Tracy was great and made the finding of my accomadation a very enjoyable experience. I would defined use goodfellows again based on my experience with Tracy รฐลธหœล ...
read full review
Comment on agent fees
Good compared to other agents
Was this helpful? Yes
Aug 08,2017
Minithumbup
Tracy Bowler
Fugen Gokcol
By: 'CS'
Aug 08,2017
0 people found
this helpful
A big thank you to Tracy, Fugen and the Raynes Park team in the smooth handling of finding a tenant and completing the letting paperwork....
read full review
Was this helpful? Yes
Aug 04,2017
Minithumbup
Tracy Bowler
David Mitchel
By: 'Serena'
Aug 04,2017
0 people found
this helpful
Great help and support all the way through and look forward to our rental years with them. Thank you to Tracy who managed to get everything sorted for us well ahead of time and to David who despite was not his job still helped so much in the beginning....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jul 05,2017
Minithumbup
Tracy Bowler
By: 'Maud Thiollier'
Jul 05,2017
0 people found
this helpful
Tracy has done a great job and made it very easy for me through the process. She's proved herself calm and efficient as well as very helpful and understanding. She is always positive and was a great support. I couldn't recommend her enough if you need to rent a property....
read full review
Comment on agent fees
The fees were very fair and the process quite easy.
Was this helpful? Yes
Areas covered
  • SW20
  • SW19
  • KT3
  • SW15
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ275,000
  • Max: ยฃ575,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0

NAEA ARLA TPOS TDS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
22 1 90 5 6 0 5 0 3 0
John Quick John Quick
9 reviews

About John No description set View full profile
Martin Humphreys Martin Humphreys
0 reviews

About Martin No description set View full profile
Fugen Gokcol Fugen Gokcol
3 reviews

About Fugen No description set View full profile
Tracy Bowler Tracy Bowler
65 reviews

About Tracy Recently moved to this branch I have got off to a flying start, really enjoying interacting with Landlords and Tenants in this area where I have lived for many years. View full profile
David Mitchel David Mitchel
15 reviews

About David No description set View full profile
Tom Farag Tom Farag
0 reviews

About Tom No description set View full profile
Sabrina Rosenow Sabrina Rosenow
0 reviews

About Sabrina No description set View full profile
Lesley Hancock Lesley Hancock
Lettings Negotiator
0 reviews

About Lesley No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Tenant fees - https://www.goodfellows.co.uk/renting-property-in-surrey-and-london/tenants-fees

Landlord fees - https://www.goodfellows.co.uk/landlord/letting-fees
Last updated at 4:12 PM 08/11/2017 by allAgents

Complaints Procedure

Goodfellows is a member of The Property Ombudsman Scheme (TPOS) and we aim to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded we have the following complaints procedure in place.
The aim of this process is to resolve all customer issues or concerns as quickly as possible. In the majority of cases we hope that any issues can be resolved quickly and amicably to customers' satisfaction at branch level.
Stage One - Branch Manager
Complaints should, in the first instance, be directed to the Manager of the estate agency branch you have been dealing with. They will endeavour to liaise with you quickly and resolve your complaint immediately, no later than 5 working days from first notification.
Stage Two - Director
Should the local manager not be able to resolve your complaint to your satisfaction, you can refer the matter to the Sales or Lettings Director at head office. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.
Stage Three - Managing Director
If, after you have dealt with the division director, you remain dissatisfied you may address your concerns, in writing, to the Managing Director. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.
The address to write to is:
Tracey-Anne Green,
c/o Goodfellows Estate Agents Limited,
10, The Axis Centre,
Cleeve Road,
Leatherhead,
SURREY,
KT22 7RD
Or email: tracey-anne.green@goodfellows.co.uk

Stage Four - The Property Ombudsman
If you still remain dissatisfied with the outcome of your complaint after dealing with the Directors, and once you have received a Final Viewpoint letter from the Managing Director, you may approach the Property Ombudsman.
The Property Ombudsman
Milford House, 43 - 55 Milford Street, Salisbury, Wiltshire, SP1 2BP
Tel: 01722 333 306
Email: admin@tpos.co.uk

Details of how to contact the Property Ombudsman will be contained within the Final Viewpoint letter sent as the final response to your complaint. Information can also be found online at www.tpos.co.uk.
- You must make your complaint to the Property Ombudsman within 12 months of the date of our Final Viewpoint letter.
- The Property Ombudsman will not consider your complaint until our internal complaints procedure has been exhausted and you have received our Final Viewpoint letter.
- The Property Ombudsman recommends paying any outstanding fees on a "without prejudice" basis to avoid late-payment charges and/or further action.
Please be aware that a complaint cannot be sent direct to the Ombudsman without first following the internal complaints procedure.
Last updated at 4:12 PM 08/11/2017 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



.

Make an Enquiry