Raynes Park, London, SW20
4.8/5, 182 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
88% lettings fee satisfaction
Raynes Park, SW20, is located only 8 miles from central London and has numerous open spaces and an historic woodland. With open spaces for cycling, walking and fishing, Cannon Hill Common has something for everyone.It has easy access to London with bus, train and road links. Rail times to London ... show more Raynes Park, SW20, is located only 8 miles from central London and has numerous open spaces and an historic woodland. With open spaces for cycling, walking and fishing, Cannon Hill Common has something for everyone.
It has easy access to London with bus, train and road links. Rail times to London Waterloo take as little as 23 minutes. Other stations can be reached via Clapham Junction.
Popular with commuters and young families, Raynes Park high street is full of individual shops as well as high street names such as Waitrose and Starbucks.
There is an annual My Raynes Park Festival which is a two week long event organised by the local church communities, celebrating arts, sports, theatre, comedy and film.
Education is well catered for and high sought after, with local primary and high schools, with a choice of state or independent schools.
Goodfellows - Click to Visit Our Website

Opening Hours
Address

Goodfellows
44 Coombe Lane
Raynes Park,London
Greater London
SW20 0LA
020 8946 6511

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £275,000 £753,000
Lettings 93% 88% £725 £2,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
32 1 123 5 11 0 7 0 3 0
Areas covered
  • SW20
  • SW19
  • KT3
  • SW15
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS My deposits scheme
Latest Properties

No Properties

Images & Videos

“I’m really happy with the help l get from Dav......”

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Feb 20,2020
Minithumbup
David
By: 'david.mitchel@goodfellows.co.uk'
Feb 20,2020
0 people found
this helpful
I’m really happy with the help l get from David Mitchel to rented my property .I totally recommend the agency and the stuff was very helpful...
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“very professional and lovely staff, David hel......”

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Jan 20,2020
Minithumbup
David
By: 'Emily Hawkins'
Jan 20,2020
0 people found
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very professional and lovely staff, David helped through a difficult and different situation and assisted me where he could. Would definitely recommend this agent....
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“Excellent service during difficult tenancy transfer....”

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Sep 20,2019
Minithumbup
David
By: 'Adam Tilcock'
Sep 20,2019
0 people found
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David provided dilligent support during a very difficult tenancy transfer, ensuring regular contact and updates were provided and ultimately ensuring a possitive outcome....
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“Donna was extremely helpful throughout the pu......”

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Aug 01,2019
Minithumbup
By: 'Tunde'
Aug 01,2019
0 people found
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Donna was extremely helpful throughout the purchase of my first property; from initial viewing to coming back a second time with a builder and even when unexpected issues arose during conveyancing, she engaged with the seller's solicitor and mine to ensure all parties were kept ...
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“Professional service in the marketing and sale of my property...”

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Jun 05,2019
Minithumbup
Donna
By: 'Jan R'
Jun 05,2019
0 people found
this helpful
I would like to thank Donna Cohen for the professional way she has handled the marketing and sale of my property. She secured a buyer in under a month when two other estate agents couldn't in 8 months last year. I wasn't sure about putting my ...
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Comment on agent fees
As expected ok
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“Amazing Staff...”

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May 07,2019
Minithumbup
Tracy
By: 'Una'
May 07,2019
0 people found
this helpful
Would highly recommend anyone to use this company Tracy was very efficient, courteous and extremely helpful. Also tried so hard to take the stress out of moving home....
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“79 Regent Court....”

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Mar 19,2019
Minithumbup
Tracy
By: 'Luis Fernando'
Mar 19,2019
0 people found
this helpful
Thanks for all. You are a kind person and always help in solving any doubt or inconvenience in the process....
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“Highly recommend Tracy Bowler...”

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Mar 18,2019
Minithumbup
Tracy
By: 'Joanna T'
Mar 18,2019
0 people found
this helpful
Thanks to Tracy I now have now secured my new home! Tracy is a great estate agent because not only is she extremely knowledgable about property in the area, but she is genuinely interested in your needs as a client. She has a bright bubbly ...
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“Brilliant!...”

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Mar 09,2019
Minithumbup
Tracy
By: 'Anne-Marie'
Mar 09,2019
0 people found
this helpful
Tracy has done an excellent job for me with letting my flat. She has combined being enthusiastic and friendly with being efficient and professional. I have observed her in the office working hard for both landlords and tenants....
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“Selling of Property...”

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Mar 02,2019
Minithumbup
Donna
By: 'Louise'
Mar 02,2019
2 people found
this helpful
I cannot praise highly enough the professionalism and genuine care that I have received so far from Donna. Her empathy and understanding to my particular situation made her extremely personable to deal with and I was very impressed with how quickly and effectively matters were ...
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Comment on agent fees
Fee is reasonable in terms of the attention you receive as a vendor from the agent themselves.
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“Good customer service, professional and provided timely and detailed information. Process was smooth....”

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Feb 13,2019
Minithumbup
Tracy
By: 'Patience'
Feb 13,2019
0 people found
this helpful
Process was smooth and agent was very professional, and provided outstanding customer service. She is a good marketer and outlined positives and honest opinion about the property. Tracey communicated throughout the process. Friendly and great personality....
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Comment on agent fees
Fair
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“Rent Collection Service...”

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Feb 11,2019
Minithumbup
By: 'Jaswir Sahota'
Feb 11,2019
0 people found
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I changed the Rent collect date at the tenants request, Kanika has been great at ensuring any outstanding rent was then paid. She's very reliable and invested in providing an excellent service....
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Comment on agent fees
Fees are goid
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“Tracy Bowler...”

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Feb 04,2019
Minithumbup
Tracy
By: 'Hdbp'
Feb 04,2019
0 people found
this helpful
From the very start Tracy has been friendly, accommodating and professional. I feel I can contact Tracy at anytime as she is helpful and personable. Always willing to help. What more could I ask for?...
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Comment on agent fees
Agent fees fair
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“Almost from the off Tracy was interested in what my needs and concerns were. She made a emotional experience pleasant for me😓...”

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Feb 04,2019
Minithumbup
Tracy
By: 'Lady'
Feb 04,2019
0 people found
this helpful
Tracy went above and beyond for me in a very emotional time. I felt she had my best interests at heart and was almost like a trusted friend....
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Comment on agent fees
Not cheap but better than most.
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“Friendly and professional...”

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Jan 27,2019
Minithumbup
Tracy
By: 'Clare Legg'
Jan 27,2019
0 people found
this helpful
Tracy has made the renting process with Goodfellows an extremely positive experience. Tracy is always quick to respond, nothing is too much trouble and just an overall truly helpful and friendly person. It has been lovely meeting and working with Tracy and if I were ...
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Comment on agent fees
The renting fees were okay, not the highest I had seen but not the lowest.
Was this helpful? Yes

“Perseverance rewarded...”

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Dec 17,2018
Minithumbup
By: 'EDWARD the Confessor'
Dec 17,2018
0 people found
this helpful
I am never met a more dedicated and persevering executive in real estate determined to satisfy their customer. It took time in a terrible market but my new tenant happens to be a famous Arabic author with numerous prizes; sharing with me a love of ...
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Comment on agent fees
I wish the letting feed could be divide equally into two six monthly portions to give me more tent more quickly. Having said that Strachan achieved a pre payment of six months rent in advance so my point is hypothetical!
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“Friendly, helpful and caring....”

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Nov 30,2018
Minithumbup
Donna
By: 'Jaq & Conal'
Nov 30,2018
0 people found
this helpful
Initial consultation was with Donna and she was the reason I chose Goodfellows to sell my house as she is personable and competent . Further dealings were with Jonathan who calmed my nerves , was quick to deal with any problems that arose and generally great fun ! ...
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“Excellent Service...”

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Nov 23,2018
Minithumbup
Tracy
By: 'Very Happy Customers'
Nov 23,2018
0 people found
this helpful
We have recently moved into our rental property. Prior to contacting Goodfellows, our search was becoming very frustrating. However Tracy restored our confidence. She was extremely helpful, listened to our requirements and ensured that we were kept informed regularly throughout the process. We are now ...
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Comment on agent fees
Reasonable. All fees were explained up front and the paperwork accompanying it was very clear. Again, Tracy took the time to go through everything with us in person.
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“An amazing agency to deal with!...”

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Nov 07,2018
Minithumbup
Tracy
Fugen
By: 'Yassine & Sylwia'
Nov 07,2018
0 people found
this helpful
Tracy Bowler assisted with our search for an apartment and I have to say she genuinely cared about what we were looking for and made the whole process seamless and effortless....
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Comment on agent fees
The fees are in line compared to other agencies.
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“Very good service...”

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Oct 30,2018
Minithumbup
Tracy
David
By: 'Bilal Ferkous'
Oct 30,2018
0 people found
this helpful
Very good experience, very polite staff and very helpful as well. Can recommend this agency to family and friends too....
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Comment on agent fees
Good
Was this helpful? Yes

“Professional and friendly...”

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Oct 23,2018
Minithumbup
Tracy
By: 'E REDDING'
Oct 23,2018
0 people found
this helpful
I feel very lucky to have Tracy as my Letting Agent especially as I am a new Landlord. She has worked tirelessly to secure my new tenant and taken time to explain all the legal aspects and procedures. When I have visited the office all ...
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“51 Langham Court...”

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Oct 01,2018
Minithumbup
Tracy
Fugen
By: 'Ivan'
Oct 01,2018
0 people found
this helpful
Good, quick and professional service! Polite and helpful staff. Good experience so far, and I hope It will be a smooth tenancy agreement....
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Comment on agent fees
Good
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“Letting renewal...”

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Sep 25,2018
Minithumbup
Tracy
By: 'Chris'
Sep 25,2018
0 people found
this helpful
Really positive experience re-letting my property through Goodfellows with Tracy keeping me well informed of how the visits were going and negotiating brilliantly for me. Great job, thanks for getting things done so quickly...
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“Helpful from start to finish...”

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Sep 13,2018
Minithumbup
David
By: 'Juana'
Sep 13,2018
0 people found
this helpful
David has provided amazing from start to finish. When organising viewings for the potential properties, David was prompt and efficient in setting up viewings for several suitable properties, which was particularly helpful as we were not based locally. David continued to provide professional advice during ...
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Comment on agent fees
I feel that the agent fees are excessive. The admin fee was extremely expensive in comparison to other agencies, moreover there were also other fees we had not initially been aware of, such as the check out fee. On top of the admin fee, check out fee there is also a contract renewal fee if we want to renew at the end of the year. While the renewal fee is common, the amount starts becoming excessive in total. I do not agree with the agent fees.
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“Amazing experience...”

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Aug 31,2018
Minithumbup
Tracy
David
By: 'Pedro'
Aug 31,2018
0 people found
this helpful
I just have good things to say about Tracy and David, they were super helpful with everything and they always kept me informed during the process. Was the best costumer service that I experienced so far and I'm planing to use goodfellows in the future. ...
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Staff picture Tracy
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Staff picture Fugen
(5)
Staff picture Lesley
(4)
Staff picture Donna
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Staff picture Tom
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Staff picture Tom
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Goodfellows is a member of The Property Ombudsman Scheme (TPOS) and we aim to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded we have the following complaints procedure in place.
The aim of this process is to resolve all customer issues or concerns as quickly as possible. In the majority of cases we hope that any issues can be resolved quickly and amicably to customers' satisfaction at branch level.
Stage One - Branch Manager
Complaints should, in the first instance, be directed to the Manager of the estate agency branch you have been dealing with. They will endeavour to liaise with you quickly and resolve your complaint immediately, no later than 5 working days from first notification.
Stage Two - Director
Should the local manager not be able to resolve your complaint to your satisfaction, you can refer the matter to the Sales or Lettings Director at head office. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.
Stage Three - Managing Director
If, after you have dealt with the division director, you remain dissatisfied you may address your concerns, in writing, to the Managing Director. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.
The address to write to is:
Tracey-Anne Green,
c/o Goodfellows Estate Agents Limited,
10, The Axis Centre,
Cleeve Road,
Leatherhead,
SURREY,
KT22 7RD
Or email: tracey-anne.green@goodfellows.co.uk

Stage Four - The Property Ombudsman
If you still remain dissatisfied with the outcome of your complaint after dealing with the Directors, and once you have received a Final Viewpoint letter from the Managing Director, you may approach the Property Ombudsman.
The Property Ombudsman
Milford House, 43 - 55 Milford Street, Salisbury, Wiltshire, SP1 2BP
Tel: 01722 333 306
Email: admin@tpos.co.uk

Details of how to contact the Property Ombudsman will be contained within the Final Viewpoint letter sent as the final response to your complaint. Information can also be found online at www.tpos.co.uk.
- You must make your complaint to the Property Ombudsman within 12 months of the date of our Final Viewpoint letter.
- The Property Ombudsman will not consider your complaint until our internal complaints procedure has been exhausted and you have received our Final Viewpoint letter.
- The Property Ombudsman recommends paying any outstanding fees on a "without prejudice" basis to avoid late-payment charges and/or further action.
Please be aware that a complaint cannot be sent direct to the Ombudsman without first following the internal complaints procedure.
Last updated at 4:12 PM 08/11/2017 by allAgents

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Goodfellows

Branch - Raynes Park, London, SW20