• Stephen Munroe
    Stephen Munroe
  • Kismet Singh
    Kismet Singh
  • Shane Barclay
    Shane Barclay
  • Robin Lewis
    Robin Lewis
  • Jackie Hopkins
    Jackie Hopkins
  • Alison Wrate
    Alison Wrate
  • Nick Carter
    Nick Carter
  • Peter Hill
    Peter Hill
  • Hayley Price
    Hayley Price
Land and New Homes. Goodfellows is Surrey and South London's well known, trusted and dedicated Land and New Homes team, with an office network throughout the region. Trading on our reputation and not just a brand name, everything and everyone matters when we deal with a company once, other transactions follow. It's the personal touch, empathy and understanding that really makes Goodfellows stand out from the crowd. We have knowledge and expertise in every aspect of property development. We are Read full description... adept in the search for, and acquisition of land for a variety of uses from residential to commercial. Our knowledge of working with local planning authorities to development financiers is specialist and ensures each opportunity is maximised. Our tailor made New Homes marketing solution provides developer clients with comprehensive market appraisals that are of a quality to submit to both primary and mezzanine funders when looking to secure the required investment. The proactive approach which we adopt, ensures that timing is key, and so from off plan sales to full show home launching and staffing, we are always one step ahead. The bespoke new homes market is growing steadily, with increased numbers of individuals requiring fully customised homes steadily increasing as time passes. We have been very successful in helping to find not only the perfect plot, but also the perfect marriage between owner and contractor too. We can coordinate the entire process, acting as client liaison and project manage the build process for clients who do not want to take such an active role too. Our team is always available for further information and comment. Please contact the team on 01372 738170.

10 Axis Centre, Cleeve Road Leatherhead
KT22 7RD

01372 745562

Feb 10,2017
Feb 10,2017
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Very helpful service and was regularly kept up to date from viewing stage right through to completion of the purchase....
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By: Tom
Feb 13, 2017
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Thanks for the feedback! ...
Jul 04,2016
Jul 04,2016
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I am (obviously) a huge fan of the shared ownership scheme and love my new home. However, I'm afraid I didn't feel that the estate agents facilitated a smooth process at all. I am sorry to say that I felt throughout the whole process that I had to coordinate proceedings myself. In particular I had several provisional completion dates proposed only for it to transpire that they were totally unachievable as the necessary documents had not been requested. I was initially told that completion wou...
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By: Mary
Jul 05, 2016
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Thank you very much for taking the time to leave us your comments. We welcome all feedback and treat any concerns seriously. We are very sorry that your purchase was not smooth-running. This particular transaction was more difficult than usual because it involved a probate sale. This, in itself, did not need to be problematic. However, in this case there were delays in documentation becoming available and difficulties in communication between the conveyancing company and the probate soli ...
Areas covered
  • Surrey
  • Sussex
  • SW London
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Services offered
  • Sales
  • Lettings
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  • Surveys
  • Conveyancing
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Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
  • Min: ยฃ160,000
  • Max: ยฃ160,000

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Stephen Munroe Stephen Munroe
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Kismet Singh Kismet Singh
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Shane Barclay Shane Barclay
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Robin Lewis Robin Lewis
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Jackie Hopkins Jackie Hopkins
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Alison Wrate Alison Wrate
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Nick Carter Nick Carter
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Last updated at 3:50 PM 06/05/2016 by allAgents

Complaints Procedure

All complaints are recorded at the time they are made and must be made to the member of the staff concerned.
If the complaint cannot be satisfied at this point the complaint should be made in writing to the Branch Manager or Director, a list can be made available by contacting the Company PA, Tracey-Anne Green by email: tracey-anne.green@goodfellows.co.uk or by telephone to 01372 738173 or in writing to the address stated below;
Tracey-Anne Green, c/o Goodfellows Estate Agents Limited, 10, The Axis Centre, Cleeve Road, Leatherhead, Surrey, KT22 7RD.
All written complaints will be acknowledged in writing either by postal letter or email within 3 working days and a proper investigation promptly undertaken.
A formal written outcome of this investigation will be sent to the Complainant within 15 working days.
If the complainant remains dissatisfied they can then pursue the complaint via the Managing Director, Mr Christopher Lines email: Christopher.lines@goodfellows.co.uk รขย€ย“ at the same address as above. This should provide the opportunity for a speedy, separate and detached review of the complaint by someone not directly involved in the transaction. Such a review will be sent to the Complainant within 15 working days.
Following the conclusion of the investigation a written statement expressing final views and including any offer made will be sent to the complainant. This will also explain how the matter can be referred to the Ombudsman, pointing out that any such referral must be made within 6 months.
If we do not hear from you further following our findings having been communicated either via email or by letter within a 28 day period, we will consider the complaint closed.
Please be aware that a complaint cannot be sent direct to the Ombudsman without first following the internal complaints procedure.
Last updated at 3:50 PM 06/05/2016 by allAgents

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