• Sharon Porter
    Sharon Porter
  • Jason Kates
    Jason Kates
  • Lucy Hewlett
    Lucy Hewlett
  • Maria Morgan
    Maria Morgan
  • Christopher Dias
    Christopher Dias
  • Tina Kirby
    Tina Kirby
  • claim your profile
    Mary Macleod
  • claim your profile
    Lucy Putnam-Smith
  • claim your profile
    Abigail Bateman
Cheam maintains its village feel with mock Tudor buildings and shops fronts, local pubs and village activities. Surrounded by leafy spacious parks which house Nonsuch palace, it is popular as a wedding venue. Nonsuch Park has a cafe which is popular with dog walkers and families as well as fitness enthusiasts. The village itself is full of restaurants, high end supermarkets and boutique gift shops. Cheam maintains a strong sense of community through events like the annual Charter Fair and Ch Read full description...ristmas shopping evening, as well as the Cheam Village fair in May which takes place in Cheam Park. The local schools - primary schools, high schools, grammar schools and private schools are highly sought after and cater for all ages. Cheam has its own library, next to St Dunstan's church and The Lumley Chapel which is the oldest building in the borough of Sutton. Sports clubs and facilities are plentiful: cricket, rugby, football and tennis clubs as well as gyms and swimming pools. For a different activity, you could try Cheam Croquet & Bowls Club which is based in Cheam Park. Travel links to London can be made via train to London Victoria in half an hour, or other London stations via Clapham Junction. Everything is within easy reach: road access to city and countryside is easy via the A3, A24, M23 and M25.
Goodfellows

2 Ewell Road Cheam Village, Cheam Village
Greater London
SM3 8BU

020 8643 5252

Feb 20,2017
Minithumbup
By:
Feb 20,2017
Featured Review
0 people found
this helpful
I found Maria to be helpful and informative throughout the process of letting my property and would have no hesitation in recommending her and the staff I delt with at the Cheam Village office to others....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 18,2017
Minithumbup
By:
Feb 18,2017
Featured Review
0 people found
this helpful
I have rented my property out with Goodfellows since they purchased it for us 4 years ago. Never had a problem with tenants and Marion resolves all issues professionally and fairly for all sides. Maria has found our new tenants, only second in 4 years and all has been straight forward. No hassle at all!...
read full review
Comment on agent fees
Fair and negotiable
Was this helpful? Yes
By: Tom
Feb 20, 2017
View all comments (1)
Thank you for the feedback! ...
Feb 17,2017
Minithumbup
By:
Feb 17,2017
Featured Review
0 people found
this helpful
Easy and great service, with immediate response. Very helpful and answered all questions asked. Would highly recommend their service to prospective customers. Look forward to future dealings with Goodfellows....
read full review
Comment on agent fees
Fee's are always bad, however the service provided makes them more acceptable.
Was this helpful? Yes
By: Tom
Feb 20, 2017
View all comments (1)
Thanks for the kind feedback! ...
Feb 17,2017
Minithumbup
By:
Feb 17,2017
Featured Review
0 people found
this helpful
A big thank you to Maria and Lucy for their brilliant service, as i first walked in the door they were so helpful, i explained what i was looking for and they booked me a viewing right away and that was all it took, one viewing and i had exactly the flat i wanted, no stress, no hassle, and only one viewing and job done. I didnt have to worry about anything, most of the job was done by maria and lucy, I am very happy with my flat and totally recommend goodfellows to anyone looking to buy or rent...
read full review
Comment on agent fees
Its a good fee, i was happy to pay it because they were very quick to find the place i wanted and showed it to me within a couple of days, so i think the fees are very fair.
Was this helpful? Yes
By: Tom
Feb 20, 2017
View all comments (1)
Thank you, we aim to make the process as stress free as possible for you! ...
Feb 17,2017
Minithumbup
By:
Feb 17,2017
Featured Review
0 people found
this helpful
Given the task of finding new tenants at short notice they found excellent tenants and delivered on a seamless swap over between tenancy periods....
read full review
Was this helpful? Yes
By: Tom
Feb 20, 2017
View all comments (1)
Thank you for the feedback! ...
Feb 06,2017
Minithumbup
By:
Feb 06,2017
0 people found
this helpful
Maria has been so helpful throughout the whole process from start to finish and has made what can be a stressful process very easy and straightforward. She has been in contact continually throughout and whenever I have had a query she has responded quickly and efficiently. We have not once felt in the dark or that we weren't sure what was going on. Very happy with the service Maria has provided and it has made the whole process pleasant....
read full review
Comment on agent fees
I thought it was a little expensive to what I have paid previously but it wasn't extortionate and the service was fantastic.
Was this helpful? Yes
By: Tom
Feb 06, 2017
View all comments (1)
Thanks for the great feedback! We're glad our staff could provide such a great service for you ...
Feb 03,2017
Minithumbup
By:
Feb 03,2017
0 people found
this helpful
I am a new tenant , i am so satisfied with what good fellows have done till now . Specially Lucy Hewlette . She Is a really a hardworker and helped till i got the keys of the apartment i liked ....
read full review
Was this helpful? Yes
By: Tom
Feb 03, 2017
View all comments (1)
Thank you for your feedback! ...
Jan 28,2017
Minithumbup
By:
Jan 28,2017
1 people found
this helpful
Very Helpful from viewing through to administration of the contract. All requested information was always given in a timely manor....
read full review
Comment on agent fees
good
Was this helpful? Yes
By: Tom
Jan 31, 2017
View all comments (1)
Excellent feedback thank you very much ...
Jan 28,2017
Minithumbup
By:
Jan 28,2017
0 people found
this helpful
Lucy was and continues to be a great help in our move always free to help evenue when she was on leave...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
Jan 27,2017
Minithumbup
By:
Jan 27,2017
0 people found
this helpful
Helpful, proactive and reliable. Makes letting my property much easier and less stressful. This form would be easier to fill in if not so much information was asked for . It's off putting !!...
read full review
Was this helpful? Yes
By: Tom
Jan 31, 2017
View all comments (1)
Thanks for the feedback! We're happy you found your letting less stressful! ...
Jan 27,2017
Minithumbup
By:
Jan 27,2017
0 people found
this helpful
Its a big thank you too lucy she help me thought a bad time in my life when i was at the end of it She really went out of her way to help me with my flat and she is great She is great at her job and a really assit to goodfelliws so keep the great work up lucy your a really star xxxxx...
read full review
Comment on agent fees
Good very good
Was this helpful? Yes
Jan 19,2017
Minithumbup
By:
Jan 19,2017
0 people found
this helpful
I would highly reccommend Goodfellows at Cheam village. Maria and Lucy were very professional, everything was done in a timely manner and often went above and beyond what was expected of them. I cannot thank them enough!...
read full review
Comment on agent fees
Acceptable and better than other agents I had instructed previously
Was this helpful? Yes
By: Tom
Jan 20, 2017
View all comments (1)
Thank you for your feedback. ...
Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
Lucy was most helpful from beginning to end. She was friendly and keen to help, ensuring that the process was smooth and problem free. I would be most willing to deal with her again and she is a great representative for Goodfellows....
read full review
Comment on agent fees
Fees were comparable with other Letting Agencies.
Was this helpful? Yes
By: Mia Robinson
Jan 09, 2017
View all comments (1)
Thank you very much for the comments ...
Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
Professional - that's the word that strikes my mind when I recollect my interactions with Lucy Hewlett. She did a great job of understand what we were looking for, helped us with what we could expect in reality and narrow down our choices. She tries to make it a win-win for all parties involved...
read full review
Comment on agent fees
It's lower than what we paid in Worthing !
Was this helpful? Yes
Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
Lucy and Maria were fantastic! They were both very helpful and easy to approach to. I am very satisfied on what they've done regarding the whole process of the tenancy. They are both highly recommended as an agent. Well done ladies! Thank you very much for all the help....
read full review
Was this helpful? Yes
Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
She has a professional mannar .she also is very responsible ,helpful and kind.we are happy with her service.we need to say thank you to her again for all of her help....
read full review
Was this helpful? Yes
Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
this helpful
Lucy and Maria was very helpful. They both attended all our queries very quickly. They are very kind and kept us updated all throughout the transaction. Lucy and Maria provide us a very smooth moving process. They are both highly recommended. Thank you very much Lucy and Maria. Both are excellent agents. Job well done....
read full review
Comment on agent fees
Very good.
Was this helpful? Yes
By: Mia Robinson
Nov 22, 2016
View all comments (1)
Thank you for the great feedback ...
Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
this helpful
Lucy was extremely helpful, polite and professional throughout the process of finding me a new tenant. She made the process easy and stress-free. I always felt she was on the ball and reminded me when things needed doing and when by. I would definitely recommend her to anyone looking for a tenant at their property....
read full review
Comment on agent fees
Considering the high level of service, I felt the Agent's Fees were reasonable.
Was this helpful? Yes
By: Mia
Nov 17, 2016
View all comments (1)
Thank you for the feedback ...
Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
this helpful
Have interacted with Lucy while renting our current property. Very professional, punctual and clearly understood our requirements.Informed and explained the need and details of various checks to be undergone as a Tenant. Will surely recommend her....
read full review
Comment on agent fees
Think its market rate, but then the market rate itself should be bit more reasonable.
Was this helpful? Yes
Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
this helpful
Offering speedy and efficient service in a very friendly and professional manner. Actively keep customers updated. A great team & highly recommended to any landlord!...
read full review
Comment on agent fees
Reasonable fees
Was this helpful? Yes
Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
this helpful
We found Lucy to be an excellent estate agent. She was well informed, professional and listened to our requests and selected properties that were suitable. She also went the extra mile by helping provide us with further information and assistance once we had moved into our property....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Mia
Nov 03, 2016
View all comments (1)
Thank you very much for the positive feedback ...
Oct 15,2016
Minithumbup
By:
Oct 15,2016
0 people found
this helpful
Goodfellow's (Cheam) were a joy to deal with after having been messed around for weeks by several other local letting agencies. We were three sharers and kept running into the problem of landlords only wanting families (seems to be a popular new type of discrimination nobody's thought to make any laws against yet). One- which shall remain nameless- were particularly good at wasting our time and would regularly invite us for Group Viewings of usually still inhabited houses they had no intention o...
read full review
Was this helpful? Yes
By: Mia
Oct 18, 2016
View all comments (1)
Thank you for taking the time to leave us great feedback, we really appreciate your kind comments. ...
Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
this helpful
My wife and I were very impressed with Lucy's professionalism and determination to find us a perfect rental property in Cheam. Lucy was patient, down to earth, understanding and punctual. We would definitely recommend her as an agent....
read full review
Was this helpful? Yes
By: Mia
Oct 12, 2016
View all comments (1)
Thank you for the great feedback ...
Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
this helpful
I recently contacted Lucy Hewlett as my husband and I were looking for an apartment to rent. I am from Canada, completely new in the UK. I must say, Lucy was a lot of help in the apartment search. She guided me every step, including giving me proper directions so I can view the properties. She drove us back to the station to help us out. What I really really liked was her professionalism, extremely respectful, always got back to me on time, I was given the details I needed. She is polite, she ta...
read full review
Was this helpful? Yes
By: Mia
Oct 18, 2016
View all comments (1)
Thank you very much for the feedback. We are glad you had a pleasant experience ...
Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
this helpful
Jason was very professional through the whole process of my sale. He continually did what I asked and did some chasing of his own. Jason went over and above the call of duty. I would not hesitate to recommend this office and Mr Kates Julian...
read full review
Comment on agent fees
Standard
Was this helpful? Yes
Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
this helpful
After disappointing experiences with other selling agents, Goodfellows (Sharon, Jason and Tina) were excellent - positive and friendly with lots of helpful tips but also practical and professional throughout the whole process....
read full review
Comment on agent fees
N/a as buyer
Was this helpful? Yes
By: mia robinson
Oct 19, 2016
View all comments (1)
Thank you for the great feedback ...
Sep 29,2016
Minithumbup
By:
Sep 29,2016
0 people found
this helpful
Maria and Lucy were very professional and quick to deal with my tenancy arrangements. I would definitely recommend using Goodfellows in Cheam Village....
read full review
Was this helpful? Yes
By: Mia
Oct 03, 2016
View all comments (1)
Thank you for the feedback ...
Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
Goodfellows were seller's agent but we interacted with them on a daily basis during the buying process, mainly with Jason Kates. From the time we arranged a viewing to the day we completed purchased, the team was very good at responding to our concerns, given we were first time buyers, followed up on queries and always very transparent. They acted as a trusted bridge between the seller and us. We would highly recommend Goodfellows....
read full review
Comment on agent fees
We didn't pay any commission
Was this helpful? Yes
By: Mia Robinson
Sep 29, 2016
View all comments (1)
Thank you very much for leaving us great feedback, we really appreciate it ...
Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
Lucy has great telephone manner - made me want to call with any problems or questions. Always explains everything well and response times to everything was super fast....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Mia
Sep 07, 2016
View all comments (1)
Thank you for for leaving us great feedback, we really appreciate it ...
Sep 06,2016
Minithumbup
By:
Sep 06,2016
0 people found
this helpful
Provided a very professional service. Very keen staff. Always willing to go the extra mile. I would definitely consider using Goodfellows again due to the good service received....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Sep 05,2016
Minithumbup
By:
Sep 05,2016
0 people found
this helpful
Christopher and Maria were both very knowledgeable, found me a good tenant very quickly and were always there to answer any questions. Very friendly....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Mia
Sep 06, 2016
View all comments (1)
Thank you for taking the time to leave us great feeback ...
Aug 16,2016
Minithumbup
By:
Aug 16,2016
0 people found
this helpful
I want to say thank you to lettings team manager Chris and his team member Maria and Lucy. They have been working really hard. They are professional, good time keeping, polite, organised and considerate, they have a good photographer as well....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
By: Mia
Aug 16, 2016
View all comments (1)
Thank you for taking the time to comment, it is much appreciated ...
Aug 15,2016
Minithumbup
By:
Aug 15,2016
0 people found
this helpful
Just to say how much we appreciate the services of Jason and all the staff at Goodfellows in Cheam. Following a lengthy purchase (due to the chain) which is now complete - we cannot fault the staff for their patience and professionalism. They have been really helpful and made our purchase as smooth as possible....
read full review
Was this helpful? Yes
By: Mia
Aug 15, 2016
View all comments (1)
We are pleased you had a smooth and easy transaction with us ...
Jul 22,2016
Minithumbup
By:
Jul 22,2016
0 people found
this helpful
Tina has great communication skills and is very personable. Unlike most estate agents the team at Cheam are almost always contactable or will return a call very quickly. All staff have made my buying process a stress free experience....
read full review
Was this helpful? Yes
By: Mia
Aug 03, 2016
View all comments (1)
Thank you for your comments, we are glad you had a smooth and easy transaction ...
Jul 10,2016
Minithumbup
By:
Jul 10,2016
0 people found
this helpful
My wife and I recently bought a house being sold through Goodfellows. Both Tina and Jason were great in assisting in the purchasing process - really happy with the service....
read full review
Was this helpful? Yes
By: Mia
Jul 11, 2016
View all comments (1)
We are glad you had a smooth and easy process, thank you for taking the time to comment ...
Areas covered
  • SM3
  • SM2
  • SM1
  • KT17
  • SM7
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ50,000
  • Max: ยฃ640,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0

NAEA ARLA TPOS TDS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
36 1 51 1 2 0 7 0 4 0
Sharon Porter Sharon Porter
2 reviews

About Sharon No description set View full profile
Jason Kates Jason Kates
8 reviews

About Jason No description set View full profile
Lucy Hewlett Lucy Hewlett
51 reviews

About Lucy No description set View full profile
Maria Morgan Maria Morgan
38 reviews

About Maria No description set View full profile
Christopher Dias Christopher Dias
8 reviews

About Christopher Chris started his career in Estate Agency in 2006 as a Sales Negotiator but soon moved into property letting and has now accumulated over 9 years experience in the industry. He joined the busy Goodfel View full profile
Tina Kirby Tina Kirby
2 reviews

About Tina No description set View full profile
Mary Macleod Mary Macleod
0 reviews

About Mary No description set View full profile
Lucy Putnam-Smith Lucy Putnam-Smith
0 reviews

About Lucy No description set View full profile
Abigail Bateman - upload your photo Abigail Bateman
0 reviews

About Abigail No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 3:48 PM 06/05/2016 by allAgents

Complaints Procedure

All complaints are recorded at the time they are made and must be made to the member of the staff concerned.
If the complaint cannot be satisfied at this point the complaint should be made in writing to the Branch Manager or Director, a list can be made available by contacting the Company PA, Tracey-Anne Green by email: tracey-anne.green@goodfellows.co.uk or by telephone to 01372 738173 or in writing to the address stated below;
Tracey-Anne Green, c/o Goodfellows Estate Agents Limited, 10, The Axis Centre, Cleeve Road, Leatherhead, Surrey, KT22 7RD.
All written complaints will be acknowledged in writing either by postal letter or email within 3 working days and a proper investigation promptly undertaken.
A formal written outcome of this investigation will be sent to the Complainant within 15 working days.
If the complainant remains dissatisfied they can then pursue the complaint via the Managing Director, Mr Christopher Lines email: Christopher.lines@goodfellows.co.uk รขย€ย“ at the same address as above. This should provide the opportunity for a speedy, separate and detached review of the complaint by someone not directly involved in the transaction. Such a review will be sent to the Complainant within 15 working days.
Following the conclusion of the investigation a written statement expressing final views and including any offer made will be sent to the complainant. This will also explain how the matter can be referred to the Ombudsman, pointing out that any such referral must be made within 6 months.
If we do not hear from you further following our findings having been communicated either via email or by letter within a 28 day period, we will consider the complaint closed.
Please be aware that a complaint cannot be sent direct to the Ombudsman without first following the internal complaints procedure.
Last updated at 3:48 PM 06/05/2016 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Make an Enquiry



.