• Sharon Porter
    Sharon Porter
  • Jason Kates
    Jason Kates
  • Lucy Hewlett
    Lucy Hewlett
  • Maria Morgan
    Maria Morgan
  • Christopher Dias
    Christopher Dias
  • Tina Kirby
    Tina Kirby
  • claim your profile
    Grant Preston
  • claim your profile
    Lisa Hughes
Cheam maintains its village feel with mock Tudor buildings and shops fronts, local pubs and village activities. Surrounded by leafy spacious parks which house Nonsuch palace, it is popular as a wedding venue. Nonsuch Park has a cafe which is popular with dog walkers and families as well as fitness enthusiasts. The village itself is full of restaurants, high end supermarkets and boutique gift shops. Cheam maintains a strong sense of community through events like the annual Charter Fair and Ch Read full description...ristmas shopping evening, as well as the Cheam Village fair in May which takes place in Cheam Park. The local schools - primary schools, high schools, grammar schools and private schools are highly sought after and cater for all ages. Cheam has its own library, next to St Dunstan's church and The Lumley Chapel which is the oldest building in the borough of Sutton. Sports clubs and facilities are plentiful: cricket, rugby, football and tennis clubs as well as gyms and swimming pools. For a different activity, you could try Cheam Croquet & Bowls Club which is based in Cheam Park. Travel links to London can be made via train to London Victoria in half an hour, or other London stations via Clapham Junction. Everything is within easy reach: road access to city and countryside is easy via the A3, A24, M23 and M25.
Goodfellows

2 Ewell Road Cheam Village, Cheam Village
Greater London
SM3 8BU

020 8643 5252

Nov 29,2016
Minithumbup
By:
Nov 29,2016
Featured Review
0 people found
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Professional - that's the word that strikes my mind when I recollect my interactions with Lucy Hewlett. She did a great job of understand what we were looking for, helped us with what we could expect in reality and narrow down our choices. She tries to make it a win-win for all parties involved...
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Comment on agent fees
It's lower than what we paid in Worthing !
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Nov 18,2016
Minithumbup
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Nov 18,2016
Featured Review
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Lucy and Maria were fantastic! They were both very helpful and easy to approach to. I am very satisfied on what they've done regarding the whole process of the tenancy. They are both highly recommended as an agent. Well done ladies! Thank you very much for all the help....
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Nov 18,2016
Minithumbup
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Nov 18,2016
Featured Review
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She has a professional mannar .she also is very responsible ,helpful and kind.we are happy with her service.we need to say thank you to her again for all of her help....
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Nov 17,2016
Minithumbup
By:
Nov 17,2016
Featured Review
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Lucy and Maria was very helpful. They both attended all our queries very quickly. They are very kind and kept us updated all throughout the transaction. Lucy and Maria provide us a very smooth moving process. They are both highly recommended. Thank you very much Lucy and Maria. Both are excellent agents. Job well done....
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Comment on agent fees
Very good.
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By: Mia Robinson
Nov 22, 2016
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Thank you for the great feedback....
Nov 17,2016
Minithumbup
By:
Nov 17,2016
Featured Review
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Lucy was extremely helpful, polite and professional throughout the process of finding me a new tenant. She made the process easy and stress-free. I always felt she was on the ball and reminded me when things needed doing and when by. I would definitely recommend her to anyone looking for a tenant at their property....
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Comment on agent fees
Considering the high level of service, I felt the Agent's Fees were reasonable.
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By: Mia
Nov 17, 2016
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Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
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Have interacted with Lucy while renting our current property. Very professional, punctual and clearly understood our requirements.Informed and explained the need and details of various checks to be undergone as a Tenant. Will surely recommend her....
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Comment on agent fees
Think its market rate, but then the market rate itself should be bit more reasonable.
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Nov 16,2016
Minithumbup
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Nov 16,2016
0 people found
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Offering speedy and efficient service in a very friendly and professional manner. Actively keep customers updated. A great team & highly recommended to any landlord!...
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Comment on agent fees
Reasonable fees
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Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
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We found Lucy to be an excellent estate agent. She was well informed, professional and listened to our requests and selected properties that were suitable. She also went the extra mile by helping provide us with further information and assistance once we had moved into our property....
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Comment on agent fees
Good
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By: Mia
Nov 03, 2016
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Thank you very much for the positive feedback....
Oct 15,2016
Minithumbup
By:
Oct 15,2016
0 people found
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Goodfellow's (Cheam) were a joy to deal with after having been messed around for weeks by several other local letting agencies. We were three sharers and kept running into the problem of landlords only wanting families (seems to be a popular new type of discrimination nobody's thought to make any laws against yet). One- which shall remain nameless- were particularly good at wasting our time and would regularly invite us for Group Viewings of usually still inhabited houses they had no intention o...
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By: Mia
Oct 18, 2016
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Thank you for taking the time to leave us great feedback, we really appreciate your kind comments.....
Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
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My wife and I were very impressed with Lucy's professionalism and determination to find us a perfect rental property in Cheam. Lucy was patient, down to earth, understanding and punctual. We would definitely recommend her as an agent....
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By: Mia
Oct 12, 2016
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Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
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I recently contacted Lucy Hewlett as my husband and I were looking for an apartment to rent. I am from Canada, completely new in the UK. I must say, Lucy was a lot of help in the apartment search. She guided me every step, including giving me proper directions so I can view the properties. She drove us back to the station to help us out. What I really really liked was her professionalism, extremely respectful, always got back to me on time, I was given the details I needed. She is polite, she ta...
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By: Mia
Oct 18, 2016
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Thank you very much for the feedback. We are glad you had a pleasant experience....
Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
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Jason was very professional through the whole process of my sale. He continually did what I asked and did some chasing of his own. Jason went over and above the call of duty. I would not hesitate to recommend this office and Mr Kates Julian...
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Comment on agent fees
Standard
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Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
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After disappointing experiences with other selling agents, Goodfellows (Sharon, Jason and Tina) were excellent - positive and friendly with lots of helpful tips but also practical and professional throughout the whole process....
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Comment on agent fees
N/a as buyer
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By: mia robinson
Oct 19, 2016
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Thank you for the great feedback....
Sep 29,2016
Minithumbup
By:
Sep 29,2016
0 people found
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Maria and Lucy were very professional and quick to deal with my tenancy arrangements. I would definitely recommend using Goodfellows in Cheam Village....
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By: Mia
Oct 03, 2016
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Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
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Goodfellows were seller's agent but we interacted with them on a daily basis during the buying process, mainly with Jason Kates. From the time we arranged a viewing to the day we completed purchased, the team was very good at responding to our concerns, given we were first time buyers, followed up on queries and always very transparent. They acted as a trusted bridge between the seller and us. We would highly recommend Goodfellows....
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Comment on agent fees
We didn't pay any commission
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By: Mia Robinson
Sep 29, 2016
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Thank you very much for leaving us great feedback, we really appreciate it....
Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
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Lucy has great telephone manner - made me want to call with any problems or questions. Always explains everything well and response times to everything was super fast....
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Comment on agent fees
Good
Was this helpful? Yes
By: Mia
Sep 07, 2016
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Thank you for for leaving us great feedback, we really appreciate it....
Sep 06,2016
Minithumbup
By:
Sep 06,2016
0 people found
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Provided a very professional service. Very keen staff. Always willing to go the extra mile. I would definitely consider using Goodfellows again due to the good service received....
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Comment on agent fees
Good
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Sep 05,2016
Minithumbup
By:
Sep 05,2016
0 people found
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Christopher and Maria were both very knowledgeable, found me a good tenant very quickly and were always there to answer any questions. Very friendly....
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Comment on agent fees
Good
Was this helpful? Yes
By: Mia
Sep 06, 2016
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Thank you for taking the time to leave us great feeback....
Aug 16,2016
Minithumbup
By:
Aug 16,2016
0 people found
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I want to say thank you to lettings team manager Chris and his team member Maria and Lucy. They have been working really hard. They are professional, good time keeping, polite, organised and considerate, they have a good photographer as well....
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Comment on agent fees
Reasonable
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By: Mia
Aug 16, 2016
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Thank you for taking the time to comment, it is much appreciated....
Aug 15,2016
Minithumbup
By:
Aug 15,2016
0 people found
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Just to say how much we appreciate the services of Jason and all the staff at Goodfellows in Cheam. Following a lengthy purchase (due to the chain) which is now complete - we cannot fault the staff for their patience and professionalism. They have been really helpful and made our purchase as smooth as possible....
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By: Mia
Aug 15, 2016
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We are pleased you had a smooth and easy transaction with us....
Jul 22,2016
Minithumbup
By:
Jul 22,2016
0 people found
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Tina has great communication skills and is very personable. Unlike most estate agents the team at Cheam are almost always contactable or will return a call very quickly. All staff have made my buying process a stress free experience....
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By: Mia
Aug 03, 2016
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Thank you for your comments, we are glad you had a smooth and easy transaction....
Jul 10,2016
Minithumbup
By:
Jul 10,2016
0 people found
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My wife and I recently bought a house being sold through Goodfellows. Both Tina and Jason were great in assisting in the purchasing process - really happy with the service....
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By: Mia
Jul 11, 2016
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We are glad you had a smooth and easy process, thank you for taking the time to comment....
Jun 28,2016
Minithumbup
By:
Jun 28,2016
0 people found
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We recently instructed Goodfellows to let four flats. Both Lucy and Maria were very helpful and efficient throughout the process and have no hesitation in recommending them to other Landlords....
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By: Mia
Jul 05, 2016
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Thank you for your kind comments....
Jun 20,2016
Minithumbup
By:
Jun 20,2016
0 people found
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Lucy always communicates well with her customers and does her best to solve any issues or problems that occur in the letting business...
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By: Mia
Jul 05, 2016
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Thank you for the review, we love great feedback....
Jun 20,2016
Minithumbdown
By:
Jun 20,2016
0 people found
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Maria is very accommodating and helpful, responds to emails in a timely manner and is approachable and friendly - nothing is too much trouble. Chris is also very helpful and extremely knowledgable on the lettings market. Both have made the transition from resident into landlord very smooth, thank you!...
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Jun 08,2016
Minithumbup
By:
Jun 08,2016
0 people found
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We recently delt with Maira while we were looking for a property, she was extremely helpful throughout the process always taking the time to help us with understanding all aspects of the process. We would highly recommend Maira for anyone that is looking for a property....
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Comment on agent fees
Good
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By: Mia
Jul 05, 2016
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Thank you for your kind feedback....
Jun 08,2016
Minithumbup
By:
Jun 08,2016
0 people found
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Maria & Chris were very helpful, listened carefully to my requirements and worked hard to find a tenant. Their manner was both friendly and professional. I would recommend them both to my friends and family....
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Comment on agent fees
Good In Line With Market Average
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By: Mia
Jul 05, 2016
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Thank you for your kind comments....
Jun 03,2016
Minithumbup
By:
Jun 03,2016
0 people found
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Lucy was very helpful, listened carefully to my requirements and worked hard to find a tenant. Her manner is both friendly and professional....
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By: Mia
Jun 07, 2016
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Thank you for your feedback....
Apr 14,2016
Minithumbup
By:
Apr 14,2016
0 people found
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They all have been very nice and helpful with us - though I did not get an answer about the internet service in the house till we moved in, so we were not able to arrange an appointment and still have no internet at home - anyway everything was just fine. We could move before the official moving date which was essential in our case....
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Comment on agent fees
250 pounds /person - (including background check) I wouldn't say it was cheap though it was absolutely reliable.
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Apr 14,2016
Minithumbup
By:
Apr 14,2016
0 people found
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Besides being very friendly and approachable, Maria is efficient and professional. She was available via phone or email , answered our many questions promptly, and assisted us with the completion of the necessary paperwork....
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Apr 14,2016
Minithumbup
By:
Apr 14,2016
0 people found
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Fantastic customer service. Approachable and amiable. Helpful when needed and very professional. Would highly recommend this agency to my friends...
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Comment on agent fees
Very reasonable
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By: Mia Robinson
Apr 18, 2016
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Thank you for your kind comments.....
Apr 12,2016
Minithumbup
By:
Apr 12,2016
0 people found
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Within 24 hours of contacting Goodfellows, 2 prospective tenants were sent round and both made an offer of the asking price. I had previously been with another agent for over 5 weeks and no satisfactory tenant had been found - as I consequence we wasted not only time but money. I am very please with the professionality for both Chris and Maria and the excellent service they gave. I give both five stars....
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Comment on agent fees
Fair
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Apr 08,2016
Minithumbup
By:
Apr 08,2016
0 people found
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Lucy & Maria are both enthusiastic, hardworking, methodical and thorough in dealing with letting cases, prompt in responding to queries by prospective tenantts and landlords. Maria is working longer than Lucy in Cheam Office & probably therefore known more to the clients ( landlords) here, but both of them work hand in hand as an excellent team to sort out any problem.. It is worthwhile to mention that the Cheam Office Staff, both in Lettings & Sales , have a positive mentality of ...
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Comment on agent fees
Fair & accommodating.
Was this helpful? Yes
Apr 07,2016
Minithumbup
By:
Apr 07,2016
0 people found
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They were excellent with customer service and very prompt when meeting you and replying messages. They were very customer friendly and helpful with their explanation....
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Apr 07,2016
Minithumbup
By:
Apr 07,2016
0 people found
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I rang Maria with regards to a property I had seen on rightmove, she organised for me to go straight to the agents to view the property with her. She was more than happy to help also showing me other properties whilst I was in the agents. She was very helpful and helped the move go through as quickly and swiftly as possible. I was very happy with the service....
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Areas covered
  • SM3
  • SM2
  • SM1
  • KT17
  • SM7
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ50,000
  • Max: ยฃ640,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0

NAEA ARLA TPOS TDS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
31 1 43 1 2 0 7 0 4 0
Sharon Porter Sharon Porter
2 reviews

About Sharon No description set View full profile
Jason Kates Jason Kates
8 reviews

About Jason No description set View full profile
Lucy Hewlett Lucy Hewlett
41 reviews

About Lucy No description set View full profile
Maria Morgan Maria Morgan
33 reviews

About Maria No description set View full profile
Christopher Dias Christopher Dias
7 reviews

About Christopher Chris started his career in Estate Agency in 2006 as a Sales Negotiator but soon moved into property letting and has now accumulated over 9 years experience in the industry. He joined the busy Goodfel View full profile
Tina Kirby Tina Kirby
2 reviews

About Tina No description set View full profile
Grant Preston Grant Preston
0 reviews

About Grant No description set View full profile
Lisa Hughes Lisa Hughes
0 reviews

About Lisa No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 3:48 PM 06/05/2016 by allAgents

Complaints Procedure

All complaints are recorded at the time they are made and must be made to the member of the staff concerned.
If the complaint cannot be satisfied at this point the complaint should be made in writing to the Branch Manager or Director, a list can be made available by contacting the Company PA, Tracey-Anne Green by email: tracey-anne.green@goodfellows.co.uk or by telephone to 01372 738173 or in writing to the address stated below;
Tracey-Anne Green, c/o Goodfellows Estate Agents Limited, 10, The Axis Centre, Cleeve Road, Leatherhead, Surrey, KT22 7RD.
All written complaints will be acknowledged in writing either by postal letter or email within 3 working days and a proper investigation promptly undertaken.
A formal written outcome of this investigation will be sent to the Complainant within 15 working days.
If the complainant remains dissatisfied they can then pursue the complaint via the Managing Director, Mr Christopher Lines email: Christopher.lines@goodfellows.co.uk รขย€ย“ at the same address as above. This should provide the opportunity for a speedy, separate and detached review of the complaint by someone not directly involved in the transaction. Such a review will be sent to the Complainant within 15 working days.
Following the conclusion of the investigation a written statement expressing final views and including any offer made will be sent to the complainant. This will also explain how the matter can be referred to the Ombudsman, pointing out that any such referral must be made within 6 months.
If we do not hear from you further following our findings having been communicated either via email or by letter within a 28 day period, we will consider the complaint closed.
Please be aware that a complaint cannot be sent direct to the Ombudsman without first following the internal complaints procedure.
Last updated at 3:48 PM 06/05/2016 by allAgents

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