• Louise Jobson
    Louise Jobson
  • Sarah Pine
    Sarah Pine
  • Mandy-Sue Frape
    Mandy-Sue Frape
  • Vince Edwards
    Vince Edwards
  • Tom Newbrook
    Tom Newbrook
Carshalton Beeches is a leafy suburb which has many listed and historic buildings including Honeywood Museum which is next to the two ponds in Carshalton and opposite the Grade II listed All Saints Church. The Sutton Ecology Centre and annual Environmental Fair in Carshalton Park are representative of the variety of things on offer in the local area. Nearby Oaks Park is home to a golf course, indoor climbing wall and is also popular with dog walkers. The local Lavender Fields are popular all ye Read full description...ar round and is an amazing sight during the summer before the lavender is harvested. There are the essential shops in Carshalton Beeches itself, a butcher, baker, newsagent, chemist and gift shops; as well as bigger shops in Carshalton High Street with cafes, gift boutiques and supermarkets. The local schools - primary schools, high schools, grammar schools and private schools are highly sought after and cater for all ages. The surrounding area offers a choice of sports centre, including swimming pools at Westcroft Leisure Centre, local football, rugby, cricket and tennis clubs are popular with all ages. Travel links to London can be made via train to London Victoria or St Pancras in just over half an hour, or other London stations via Clapham Junction. Everything is within easy reach road access to city and countryside is easy via the A3, A24, M23 and M25.
Goodfellows

3 Beeches Avenue Carshalton Beeches, Sutton
Greater London
SM5 3LB

020 8773 2424

Feb 24,2017
Minithumbup
By:
Feb 24,2017
Featured Review
1 people found
this helpful
Professional, helpful and friendly. We would like to thanks Louise for her help throughout the renting process. Superb communions from the beginning of the process to the move in day. She was always happy to help with our queries and we were informed regularly. We found a perfect place....
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Feb 24,2017
Minithumbup
By:
Feb 24,2017
Featured Review
0 people found
this helpful
Both Louise and Mandy were helpful and friendly. They kept us informed all the way through the process and were always quick to respond to any contact we made....
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Feb 22,2017
Minithumbup
By:
Feb 22,2017
Featured Review
0 people found
this helpful
Great staff --on top of the ball in getting us moved as quickly as possible. Besides a few hick-ups on my part, everything went well. Great reception from start to finish. Quite efficient in getting things done. Keep up the good work ladies....
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Comment on agent fees
All fees are gonna be too much......however needs must.
Was this helpful? Yes
Feb 10,2017
Minithumbup
By:
Feb 10,2017
Featured Review
0 people found
this helpful
I found the whole experience with Goodfellows very good both Mandy and Louise where very helpful and always professional, I would highly recommend them...
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Comment on agent fees
Good
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By: Tom
Feb 13, 2017
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Thank you, we're glad we could provide you with such a professional service ...
Feb 03,2017
Minithumbup
By:
Feb 03,2017
Featured Review
0 people found
this helpful
I found Louise to be extremely helpful during the whole process of finding a suitable tenant for my property. I would not hesitate in recommending Louise in the future....
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Comment on agent fees
Good
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By: Mia Robinson
Feb 03, 2017
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Jan 20,2017
Minithumbup
By:
Jan 20,2017
0 people found
this helpful
This is my second tenancy with Goodfellows and I find the service exceptionally professional. Louise kept me informed throughout the whole process. All the staff are cheerful when calling the office and always ready to help. I could not recommend them enough....
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By: Tom
Jan 20, 2017
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Jan 16,2017
Minithumbdown
By:
Jan 16,2017
0 people found
this helpful
Louise was very helpful and efficient throughout the whole process. She was very friendly but professional, and ensured we got the property we wanted without any hassle. We would highly recommend Goodfellows and Louise....
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By: Mia Robinson
Jan 17, 2017
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We appreciate the feedback, thank you very much ...
Jan 12,2017
Minithumbup
By:
Jan 12,2017
0 people found
this helpful
Louise has been very friendly, helpful and approachable throughout the whole process. She has been able to deal with any questions/queries we have had straight away. Thank you...
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By: Mia Robinson
Jan 17, 2017
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Jan 10,2017
Minithumbup
By:
Jan 10,2017
0 people found
this helpful
Louise was really helpful, helped me find a property really quickly and everything was sorted super efficiently. Couldnt have asked for a better service....
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Comment on agent fees
standard fees
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By: Mia Robinson
Jan 12, 2017
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Thaank you for the great feedback ...
Dec 16,2016
Minithumbup
By:
Dec 16,2016
0 people found
this helpful
From the start, Louise worked promptly in securing a tenant for the property. Louise is a true professional, polite and it's been a pleasure working toward a successful outcome....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Dec 14,2016
Minithumbup
By:
Dec 14,2016
0 people found
this helpful
Louise has been brilliant through the let of our new property. Very happy with communication through out and her assistance when we have needed it, All round great service thank you...
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Comment on agent fees
Fee slightly higher than some agents we have seen or delt with previously.
Was this helpful? Yes
By: Mia Robinson
Jan 09, 2017
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Thank you very much for the great feedback ...
Dec 14,2016
Minithumbup
By:
Dec 14,2016
0 people found
this helpful
Amazing customer service, absolutely helpful. We needed to move within short time and this was made possible with great assistance and efforts of Louise and Lucy. I would certainly recommend again....
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Comment on agent fees
Good
Was this helpful? Yes
By: Mia Robinson
Dec 14, 2016
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Dec 14,2016
Minithumbup
By:
Dec 14,2016
0 people found
this helpful
We have just let a property through Louise at Goodfellows and we have been so pleased with how helpful Louise and her co workers have been. I would totally recommend Louise and her team....
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Dec 13,2016
Minithumbup
By:
Dec 13,2016
0 people found
this helpful
Both Mandy and Louise have been excellent throughout the process of letting out our flat. They are reliable, on the ball and have continuously kept us informed of developments. We have been very pleased with their service....
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Comment on agent fees
Their fees were competitive and fair.
Was this helpful? Yes
By: Mia Robinson
Dec 14, 2016
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Thank you for the feedback ...
Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
this helpful
Louise and Mandy-Sue were very proactive, friendly and very helpful in letting our property. They kept us very well informed at all stags of the process....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
this helpful
An uncomplicated, fast and efficient service. Louise seemed invested in everything going smoothly, and from start to finish the whole deal was hassle free....
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Comment on agent fees
Fees seemed reasonable, I've encountered much higher elsewhere.
Was this helpful? Yes
Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
We let our flat through Goodfellows and Mandy-sue and Louise worked hard to find us suitable tenants. They were both extremely friendly, direct and helpful. We found them to be easily contactable and they kept us informed of progress throughout the process. They are easy to work with and professional in their manner. Most helpful....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
We needed to rent a property for c 6-8 months whilst our house is completely refurbished. Louise Jobson greeted us and conducted our viewing. We were highly impressed with her, she was most pleasant, well experienced, gave sound advice and above all professional. She handled negotiations with the landlord slickly and in good time....
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Comment on agent fees
Acceptable
Was this helpful? Yes
Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
We rented our current property with the help of Louise, and found her to be well-informed, professional and friendly. She was easily contactable, even on her day off, and made the whole process as stress-free as possible by constantly keeping us informed of any progress....
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Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
Louise made a very stressful and difficult move that much easier for my children and I. I am very grateful for the personal service and her patience!...
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Comment on agent fees
In principle, I think paying agents fees is wrong.
Was this helpful? Yes
Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
Louise handled the search for new tenants briskly and professionally. Her evident experience was much appreciated and she answered all my worries and questions with confidence....
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By: Mia
Nov 17, 2016
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Thank you for the great feedback ...
Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
Despite application and referencing complications Louise and Mandy were lovely and professional. They endevoured to be helpful and made the whole process much easier....
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Comment on agent fees
£500 admin and referencing fee. Very high.
Was this helpful? Yes
By: Mia
Nov 17, 2016
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Thank you for the feedback ...
Nov 09,2016
Minithumbup
By:
Nov 09,2016
0 people found
this helpful
The letting process was handled in an efficient and professional way by the agent. The advice that I received about the listing price and the desired condition of the property was realistic and well-timed. Thank you....
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Comment on agent fees
OK
Was this helpful? Yes
By: Mia
Nov 09, 2016
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Thank you for the feedback ...
Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
this helpful
I want to thanks to Louise Jobson and the Sutton team, she has done a great job, and now we are moving to our the new home....
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Comment on agent fees
Good
Was this helpful? Yes
By: Mia
Nov 01, 2016
View all comments (1)
Thank you for the great feedback and enjoy your new home! ...
Oct 19,2016
Minithumbup
By:
Oct 19,2016
0 people found
this helpful
I had a great experience it was my first time becoming a landlord and they have been very helpful in guiding me through the process. I couldn't have asked for a better service, Mandy was great at giving her time to me to explain everything clearly. Louise was great also with the communication between me and the tenants. Thank you...
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Comment on agent fees
Market rate
Was this helpful? Yes
By: Mia Robinson
Oct 19, 2016
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Thank you for the great feedback ...
Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
this helpful
We have just recently sold our property with Goodfellows. We found them very professional but with a very approachable manner. Vince Edwards the branch manager was amazing, he supported us right from the beginning, we found him, honest, very ethical and willing to be on hand even on his days off! The team were also fantastic to work and Sarah was very reassuring. Would not hesitate to sale / buy through this agent. We genuinely thank them for the smooth transition....
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Comment on agent fees
Good,
Was this helpful? Yes
By: Mia
Oct 12, 2016
View all comments (1)
Thank you very much for taking the time to leave us great feedback, we are glad you had a smooth transition ...
Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
this helpful
Excellent service. Louise was very efficient, very kind. I can only recommend her and Goodfellows. What a difference between them and other letting agencies! Well done and thank you....
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Comment on agent fees
ok
Was this helpful? Yes
By: Mia
Oct 14, 2016
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Thank you for the great feedback ...
Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
this helpful
Louise is very organised, efficient and reassuring through out the whole process. She is always available for my questions and made sure everything required were done properly. My flat was rented out very quickly....
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Comment on agent fees
reasonable fees
Was this helpful? Yes
By: Mia Robinson
Oct 19, 2016
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Thank you for the feedback ...
Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
this helpful
I went to view a property with Louise, felt very comfortable she came on time and was professional. Happy with the house I made an offer straight away and everything happened very fast and was very simple compared to previous experiences with etate agencies. Overall very happy with service and would absolutely recommend....
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Comment on agent fees
Fees I believe are reasonable
Was this helpful? Yes
By: Mia
Oct 12, 2016
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Oct 05,2016
Minithumbup
By:
Oct 05,2016
0 people found
this helpful
Louise was very helpful, hard working person and very professional. I was very comfortable especially his responses to emails sent to her. Keep it up....
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Comment on agent fees
was reasonable
Was this helpful? Yes
By: Mia Robinson
Oct 06, 2016
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Thank you very much for the great feedback ...
Oct 04,2016
Minithumbup
By:
Oct 04,2016
0 people found
this helpful
I recently used Goodfellows for the first time to secure a new tenant. I found Mandy-Sue Frape and Louise Jobson extremely helpful and professional and the whole process went extremely well with a tenant secured very quickly. My thanks to both of you....
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Comment on agent fees
good
Was this helpful? Yes
By: Mia
Oct 12, 2016
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Thank you for taking the time to leave us feedback ...
Sep 28,2016
Minithumbup
By:
Sep 28,2016
0 people found
this helpful
Goodfellows helped us find and move into rented property under difficult circumstances. They handled our situation with professionalism and care. Louise Jobson was outstanding in particular due to her thoroughness and communication from the beginning of the process to moving in day. I would highly recommend Goodfellows to any prospective property hunters or sellers....
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Comment on agent fees
Agent fees are in accordance with current charges from other estate agents.
Was this helpful? Yes
By: Mia Robinson
Sep 29, 2016
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Thank you for the great feedback ...
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
Very helpful setting up the initial viewing and putting in an offer. Checked how things were going even though the property was not managed by them....
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By: Mia
Sep 21, 2016
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Thank you for the feedback ...
Sep 16,2016
Minithumbup
By:
Sep 16,2016
0 people found
this helpful
Louise has been brilliant from the outset. She has helped us find the perfect home from our family, and has consistently been calm, patient and reassuring throughout the process. I would highly recommend her....
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Was this helpful? Yes
By: Mia
Sep 16, 2016
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Thank you very much for the feedback ...
Sep 02,2016
Minithumbup
By:
Sep 02,2016
0 people found
this helpful
Thanks to both Mandy and Louise my property was let within couple of weeks. They are truly brilliant and vey professional....
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Comment on agent fees
Very competitive
Was this helpful? Yes
By: Mia
Sep 05, 2016
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Thank you for the feedback ...
Areas covered
  • SM5
  • SM6
  • SM2
  • CR0
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
91% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ335,000
  • Max: ยฃ472,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0

NAEA ARLA TPOS TDS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
43 0 72 4 4 0 1 0 1 2
Louise Jobson Louise Jobson
216 reviews

About Louise No description set View full profile
Sarah Pine Sarah Pine
15 reviews

About Sarah No description set View full profile
Mandy-Sue Frape Mandy-Sue Frape
23 reviews

About Mandy-Sue No description set View full profile
Vince Edwards Vince Edwards
5 reviews

About Vince No description set View full profile
Tom Newbrook Tom Newbrook
0 reviews

About Tom No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 3:47 PM 06/05/2016 by allAgents

Complaints Procedure

All complaints are recorded at the time they are made and must be made to the member of the staff concerned.
If the complaint cannot be satisfied at this point the complaint should be made in writing to the Branch Manager or Director, a list can be made available by contacting the Company PA, Tracey-Anne Green by email: tracey-anne.green@goodfellows.co.uk or by telephone to 01372 738173 or in writing to the address stated below;
Tracey-Anne Green, c/o Goodfellows Estate Agents Limited, 10, The Axis Centre, Cleeve Road, Leatherhead, Surrey, KT22 7RD.
All written complaints will be acknowledged in writing either by postal letter or email within 3 working days and a proper investigation promptly undertaken.
A formal written outcome of this investigation will be sent to the Complainant within 15 working days.
If the complainant remains dissatisfied they can then pursue the complaint via the Managing Director, Mr Christopher Lines email: Christopher.lines@goodfellows.co.uk รขย€ย“ at the same address as above. This should provide the opportunity for a speedy, separate and detached review of the complaint by someone not directly involved in the transaction. Such a review will be sent to the Complainant within 15 working days.
Following the conclusion of the investigation a written statement expressing final views and including any offer made will be sent to the complainant. This will also explain how the matter can be referred to the Ombudsman, pointing out that any such referral must be made within 6 months.
If we do not hear from you further following our findings having been communicated either via email or by letter within a 28 day period, we will consider the complaint closed.
Please be aware that a complaint cannot be sent direct to the Ombudsman without first following the internal complaints procedure.
Last updated at 3:47 PM 06/05/2016 by allAgents

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