Carshalton Beeches, Sutton, SM5
4.8/5, 397 reviews
97% recommended
94% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
91% lettings fee satisfaction
Carshalton Beeches is a leafy suburb which has many listed and historic buildings including Honeywood Museum which is next to the two ponds in Carshalton and opposite the Grade II listed All Saints Church. The Sutton Ecology Centre and annual Environmental Fair in Carshalton Park are representative of the variety ... show more Carshalton Beeches is a leafy suburb which has many listed and historic buildings including Honeywood Museum which is next to the two ponds in Carshalton and opposite the Grade II listed All Saints Church. The Sutton Ecology Centre and annual Environmental Fair in Carshalton Park are representative of the variety of things on offer in the local area. Nearby Oaks Park is home to a golf course, indoor climbing wall and is also popular with dog walkers.
The local Lavender Fields are popular all year round and is an amazing sight during the summer before the lavender is harvested.
There are the essential shops in Carshalton Beeches itself, a butcher, baker, newsagent, chemist and gift shops; as well as bigger shops in Carshalton High Street with cafes, gift boutiques and supermarkets.
The local schools - primary schools, high schools, grammar schools and private schools are highly sought after and cater for all ages.
The surrounding area offers a choice of sports centre, including swimming pools at Westcroft Leisure Centre, local football, rugby, cricket and tennis clubs are popular with all ages.
Travel links to London can be made via train to London Victoria or St Pancras in just over half an hour, or other London stations via Clapham Junction. Everything is within easy reach road access to city and countryside is easy via the A3, A24, M23 and M25.
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Opening Hours
Address

Goodfellows
3 Beeches Avenue
Carshalton Beeches,Sutton
Greater London
SM5 3LB
020 8773 2424

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £24,000 £830,000
Lettings 93% 91% £700 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
113 1 217 7 32 0 19 1 5 2
Areas covered
  • SM5
  • SM6
  • SM2
  • CR0
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS My deposits scheme
Latest Properties

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“Great work...”

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May 12,2021
Minithumbup
Louise
By: 'Arjun'
May 12,2021
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Louis was very helpful and made the process of renting out our property very easy for us. She knew her stuff when its came too answering questions and was able to respond to things very quickly, a big change from the last agents we used ...
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“I had a positive experience, from the stage o......”

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May 12,2021
Minithumbup
Louise
By: 'Sally M'
May 12,2021
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I had a positive experience, from the stage of viewing the property where the staff were flexible with the viewing times and communication after that was very good....
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“You are in good hands with Louise and her team at Goodfellows Lettings....”

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May 10,2021
Minithumbup
By: 'Natasha'
May 10,2021
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Great service from initial enquiry all the way through to Check In. Louise is very knowledgable and personable and helped us feel in control and informed every step of the process. Highly competitive rates and fantastic market insights as well as Louise really listened to ...
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“Agents are very helpful and responsible. Ev......”

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May 04,2021
Minithumbup
Louise
By: 'Tsang'
May 04,2021
0 people found
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Agents are very helpful and responsible. Even though my situation is a bit complicated, Louise and Emily are willing to try their best to settle it....
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“Fab service. Very efficient. Found me my perf......”

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Apr 22,2021
Minithumbup
Louise
By: 'Claire'
Apr 22,2021
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Fab service. Very efficient. Found me my perfect place to rent. Helpful from beginning to end. Would definitely use them again....
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“Lillian was our checkout manager, and was on ......”

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Apr 19,2021
Minithumbup
By: 'Nabil'
Apr 19,2021
0 people found
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Lillian was our checkout manager, and was on hand whenever we needed her. She is an extremely helpful and polite member of the Goodfellows team. Thank you Lillian, for being helpful whilst moving out of our old property....
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“Louise Jobson is an absolute star! I first ......”

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Apr 01,2021
Minithumbup
Louise
By: 'Antonnette'
Apr 01,2021
0 people found
this helpful
Louise Jobson is an absolute star! I first met Louise in 2018 (3 years ago) when she approached me to market my property at Al*ngt*n. Unfortunately, my existing agents managed to find a good tenant, so I proceeded with them. Yet Louise diligently kept in ...
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“Very professional service , easy to arrange a......”

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Mar 25,2021
Minithumbup
Louise
By: 'Grrry'
Mar 25,2021
0 people found
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Very professional service , easy to arrange a service that suited myself. Louise was very helpful in arranging the inspections and certificates required. Would recommend their service without hesitation....
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“Strong and efficient service - were quick to ......”

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Mar 24,2021
Minithumbup
Louise
By: 'Stephanie'
Mar 24,2021
0 people found
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Strong and efficient service - were quick to fill our property which is what we needed. Good communication and have found us some good tenants!...
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“I have just had a couple of properties to rent......”

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Mar 15,2021
Minithumbup
Louise
By: 'Dudley Sessford'
Mar 15,2021
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I have just had a couple of properties to rent & got in touch with Goodfellows the beeches branch. I found the team all very helpful which was headed by a very professional young lady at the branch who new her properties and prices . Louise Jobson ...
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“Amazing service once again!...”

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Mar 12,2021
Minithumbup
Louise
By: 'Darren'
Mar 12,2021
0 people found
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Amazing service once again from Goodfellows, Carshalton Beeches! Louise and Emily were fantastic from start to finish and made the process extremely easy. This is our second property we are renting with Goodfellows, Carshalton Beeches and I can honestly not fault them. I would also ...
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“Overall I have had a very positive experience......”

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Mar 12,2021
Minithumbup
By: 'Nava'
Mar 12,2021
0 people found
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Overall I have had a very positive experience since instructing Goodfellows to find tenants for my newly purchased flat. Louise and Emily in particular have been extremely helpful, professional and competent, always quick to respond to my phone calls and queries, I am a new ...
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“Goodfellows are professional, respond quickl......”

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Mar 12,2021
Minithumbup
Louise
By: 'Jahida'
Mar 12,2021
0 people found
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Goodfellows are professional, respond quickly to your request and friendly Louise, was my line of contact, through her my house was rented out within a week with a good price . Louise is a professional, friendly and surely enjoy her work and willing to take the ...
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“Carshalton beeches branch of goodfellowes...”

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Feb 22,2021
Minithumbup
Louise
By: 'Richard Goodey'
Feb 22,2021
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Used Carshalton beeches branch of goodfellowes. Can't thank them enough for their help. Emily and the rest of the staff were great....
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“We sold our home using the Carshalton Beeches......”

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Feb 16,2021
Minithumbup
Sarah
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Joel
By: 'Sam E'
Feb 16,2021
0 people found
this helpful
We sold our home using the Carshalton Beeches branch of Goodfellows Estate Agents. Throughout the process the team, in particular Sarah and Joel, were incredibly professional, helpful and responsive, with their assistance making any issues that arose much simpler to work through. We cannot fault ...
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By: Lee Hunt
Feb 18, 2021
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Hi Sam, We are so pleased you got there. Thank you for your feed back and the review, we all wish well in your new home. Good Luck Lee ...

“I had excellent experience of buying a proper......”

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Feb 15,2021
Minithumbup
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Joel
By: 'Khurum'
Feb 15,2021
0 people found
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I had excellent experience of buying a property with good fellows. In particular Joel was outstanding in that he went over and above to ensure that the sale didn't fall through despite the corona pandemic pressures. I would highly recommend Joel and good fellows....
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“We bought our house through Goodfellows - Car......”

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Feb 10,2021
Minithumbup
Lee
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Joel
By: 'Isabel'
Feb 10,2021
0 people found
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We bought our house through Goodfellows - Carshalton branch. The team was brilliant. Joel was extremely professional, helped us with all our queries and they managed to accommodate visits to the property in a few occasions. We strongly recommend them....
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By: Lee Hunt
Feb 10, 2021
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Hi Isabel, Thank you so much for this lovely review. We are all so please that things went well with sale and the move. Now you are local, don't be a stranger pop in and say hello if you are passing. Enjoy your new home. Regards Lee ...

“Amazing service...”

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Jan 30,2021
Minithumbup
Louise
By: 'O'
Jan 30,2021
0 people found
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Louise and Emily provided very useful advice. They also provided regular updates to guide me through the process and made it stress free. I feel very positive about the tenant they got for my property....
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“Very happy, satisfied service received!!...”

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Jan 26,2021
Minithumbup
By: 'Marco'
Jan 26,2021
0 people found
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Very happy, satisfied with the service received. Good communication, Louise done very well her job !! Will Definetely reccomend this agency!!...
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“Consistent reliability...”

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Jan 26,2021
Minithumbup
Louise
By: 'Karim'
Jan 26,2021
0 people found
this helpful
As a local landlord I have been with Goodfellows Carshalton Beeches now for 6 years and would highly recommend them for their fully maintained service plan. They handle all the tenants' requirements as well as other services such as rental guarantee arrangements and keep me fully ...
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“Friendly professional service...”

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Jan 25,2021
Minithumbup
Louise
By: 'Wei'
Jan 25,2021
0 people found
this helpful
Very pleased with the service provided by Goodfellows in re-letting our house. Emily and Louise were friendly and efficient and quickly secured three offers, providing sensible advice and dealing with queries promptly and professionally in the process. We ended up with only a few days’ ...
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“House Sale...”

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Jan 18,2021
Minithumbup
By: 'Paul T'
Jan 18,2021
0 people found
this helpful
Many thanks to Lee, Joel, Sarah and the team at Goodfellows Carshalton Beeches, for marketing our house for us which has now sold. The service was friendly, fast and effective and I would be pleased to recommend them to anyone....
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“Honest, efficient & responsive to clients’ wishes...”

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Jan 14,2021
Minithumbup
Sarah
Lee
By: 'Marta'
Jan 14,2021
0 people found
this helpful
I could not be happier with the customer service we received from Goodfellows Carshalton Beaches. I have had most contact with Sarah Pine who literally sold our house!!! Sarah has been informative, supportive and understanding. She always responded promptly to my emails and calls. We ...
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By: Lee Hunt
Jan 14, 2021
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Marta, it has been a pleasure to meet and deal with you! Best of luck from Goodfellows in Carshalton ...

“Goodfellows Carshalton...”

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Jan 10,2021
Minithumbup
By: 'Simon'
Jan 10,2021
0 people found
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I am a first time landlord who really appreciated the help and support both Louise and Emily gave me. It is clear you get what you pay for. So professional and knowledgeable would recommend 100%. I'm now looking for another property to rent. My first call ...
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By: Martin Humphreys
Jan 11, 2021
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Dear Simon thank you for such a brilliant 5 Star Review We are sure both Emily and Louise will be delighted to read this and we also hope it will encourage other landlords to use our professional services. Thank you Goodfellows Carshalton Beeches. ...

“Very helpful service from the Carshalton Good......”

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Dec 27,2020
Minithumbup
Louise
By: 'Tom'
Dec 27,2020
0 people found
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Very helpful service from the Carshalton Goodfellows team. Prompt responses and continued assistance throughout the letting process. Very grateful for the service....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Goodfellows is a member of The Property Ombudsman Scheme (TPOS) and we aim to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded we have the following complaints procedure in place.
The aim of this process is to resolve all customer issues or concerns as quickly as possible. In the majority of cases we hope that any issues can be resolved quickly and amicably to customers' satisfaction at branch level.
Stage One - Branch Manager
Complaints should, in the first instance, be directed to the Manager of the estate agency branch you have been dealing with. They will endeavour to liaise with you quickly and resolve your complaint immediately, no later than 5 working days from first notification.
Stage Two - Director
Should the local manager not be able to resolve your complaint to your satisfaction, you can refer the matter to the Sales or Lettings Director at head office. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.
Stage Three - Managing Director
If, after you have dealt with the division director, you remain dissatisfied you may address your concerns, in writing, to the Managing Director. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.
The address to write to is:
Tracey-Anne Green,
c/o Goodfellows Estate Agents Limited,
10, The Axis Centre,
Cleeve Road,
Leatherhead,
SURREY,
KT22 7RD
Or email: tracey-anne.green@goodfellows.co.uk

Stage Four - The Property Ombudsman
If you still remain dissatisfied with the outcome of your complaint after dealing with the Directors, and once you have received a Final Viewpoint letter from the Managing Director, you may approach the Property Ombudsman.
The Property Ombudsman
Milford House, 43 - 55 Milford Street, Salisbury, Wiltshire, SP1 2BP
Tel: 01722 333 306
Email: admin@tpos.co.uk

Details of how to contact the Property Ombudsman will be contained within the Final Viewpoint letter sent as the final response to your complaint. Information can also be found online at www.tpos.co.uk.
- You must make your complaint to the Property Ombudsman within 12 months of the date of our Final Viewpoint letter.
- The Property Ombudsman will not consider your complaint until our internal complaints procedure has been exhausted and you have received our Final Viewpoint letter.
- The Property Ombudsman recommends paying any outstanding fees on a "without prejudice" basis to avoid late-payment charges and/or further action.
Please be aware that a complaint cannot be sent direct to the Ombudsman without first following the internal complaints procedure.
Last updated at 4:10 PM 08/11/2017 by allAgents

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Goodfellows

Branch - Carshalton Beeches, Sutton, SM5