Carshalton Beeches is a leafy suburb which has many listed and historic buildings including Honeywood Museum which is next to the two ponds in Carshalton and opposite the Grade II listed All Saints Church. The Sutton Ecology Centre and annual Environmental Fair in Carshalton Park are representative of the variety of things on offer in the local area. Nearby Oaks Park is home to a golf course, indoor climbing wall and is also popular with dog walkers. The local Lavender Fields are popular all y Read full description...ear round and is an amazing sight during the summer before the lavender is harvested. There are the essential shops in Carshalton Beeches itself, a butcher, baker, newsagent, chemist and gift shops; as well as bigger shops in Carshalton High Street with cafes, gift boutiques and supermarkets. The local schools - primary schools, high schools, grammar schools and private schools are highly sought after and cater for all ages. The surrounding area offers a choice of sports centre, including swimming pools at Westcroft Leisure Centre, local football, rugby, cricket and tennis clubs are popular with all ages. Travel links to London can be made via train to London Victoria or St Pancras in just over half an hour, or other London stations via Clapham Junction. Everything is within easy reach road access to city and countryside is easy via the A3, A24, M23 and M25.
Goodfellows

3 Beeches Avenue Carshalton Beeches, Sutton
Greater London
SM5 3LB

020 8773 2424
www.goodfellows.co.uk

Properties for Sale
Properties to Rent

“ Louise has been very helpful reliable, organised and sympathetic to my situation which recquires me to move to a rented property. The company are fort... ”

May 14,2018
Minithumbup
By: 'Anita'
May 14,2018
0 people found
this helpful
Good fellows are happy to have her as a member of their team Please see review above kind, considerate and organised...
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Comment on agent fees
I am not liable to pay, insurance claim
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“ Superb... ”

May 11,2018
Minithumbup
By: 'Matthew'
May 11,2018
0 people found
this helpful
I cannot speak more highly of the service provided by this Estate Agent and I would recommend their services to anyone. Tom has been outstanding from beginning to end and has been a pleasure to deal with....
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Comment on agent fees
All good and well earned
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“ Pro-active... ”

May 11,2018
Minithumbup
By: 'Wendy'
May 11,2018
0 people found
this helpful
Louise is pro-active with resolving issues, courteous and very polite. She is also a good listener and takes information on board....
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“ A bit ott on references, apart from that, very happy with the service... ”

May 10,2018
Minithumbup
By: 'Graham'
May 10,2018
0 people found
this helpful
Very professional and thorough. No problem recommending Louise to anyone i know whether tenant or landlord. Filling up the box now to make the 20 word rule....
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Comment on agent fees
Average.
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“ Goodfellows... ”

May 02,2018
Minithumbup
By: 'Marie Bennett'
May 02,2018
0 people found
this helpful
Goodfellows have been fantastic with communication and keeping us informed every step of the way with each and every step of the process with renting our new property, in particular Louise Jobson. Thank you so much for your help every step of the way, we ...
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Comment on agent fees
Fees are too high in our opinion esp when there are online agents who don't charge any.
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“ Will use again... ”

May 02,2018
Minithumbup
By: 'Anna'
May 02,2018
0 people found
this helpful
Goodfellowes have been brilliant at managing the paperwork and contract side after we sourced our own tenants. Organised and punctual Louise was even happy to chase third parties on my behalf when I was struggling I would not hesitate to use again...
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Comment on agent fees
Reasonable - not the cheapest nor most expensive
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“ Feedback-Louise Jobson... ”

Apr 30,2018
Minithumbup
By: 'Umesh'
Apr 30,2018
0 people found
this helpful
Hi, I would like to appreciate support provided by Louise. From the beginning she gave clear instructions about renting process. In addition she was punctual and very quick in responses on all communication channels....
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“ New Tenants... ”

Apr 30,2018
Minithumbup
By: 'Dipen Patel'
Apr 30,2018
0 people found
this helpful
Great service from the team. Found a tenant within days and made the whole process easy. Highly recommend using them...
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Comment on agent fees
Good
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“ Help with renting 57 woodcrest road... ”

Apr 27,2018
Minithumbup
By: 'Gbenga'
Apr 27,2018
0 people found
this helpful
Louise was very courteous professional and respectful. She made the process pain free for me with regular and time updates and help....
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Comment on agent fees
Fair
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“ Great experience overall... ”

Apr 23,2018
Minithumbup
By: 'Madalin'
Apr 23,2018
0 people found
this helpful
The whole experience of renting a new property was made very easy by Louise, who was patient and always kept us informed. I am highly recommending this agent for anyone who is looking to change his home, due to their professionalism and the amount of ...
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Comment on agent fees
The fees that we paid for this property were reasonable.
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“ mrs alison cornell... ”

Apr 13,2018
Minithumbup
By: 'Alison'
Apr 13,2018
0 people found
this helpful
I experienced problems with DocuTech because the settings were inaccurate. Nevertheless we got there. We also had various mixed messages. Louise managed to find a family client we were looking for....
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Comment on agent fees
Satisfactory
Was this helpful? Yes
By: Tracey-Anne Green
Apr 18, 2018
View all comments (1)
Thank you for your comments - apologies if DocuSign was not clear - we will look into this and endeavour to improve instructions to ensure a smooth process in future. ...

“ Excellent service... ”

Apr 13,2018
Minithumbup
By: 'M&M'
Apr 13,2018
0 people found
this helpful
Would highly recommend Goodfellows. We are very happy with the property Louise found for us. She is always friendly, profressional and efficient in answering all our queries, which made the whole process seamless. Thank you so much!...
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Comment on agent fees
Good
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“ EXCELLENT CUSTOMER SERVICE FROM LOUISE JOBSON... ”

Mar 28,2018
Minithumbup
By: 'Harriet'
Mar 28,2018
0 people found
this helpful
I was looking for a house in a hurry as we had just been let down on one and needed to move quickly! Louise made the whole process very straightforward and found us a lovely house in a perfect location with an extremely quick turnaround ...
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Comment on agent fees
Well no one likes to pay agents fees but I would say they are on a parr with other high street agents.
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“ Wonderful!... ”

Mar 25,2018
Minithumbup
By: 'Tracey'
Mar 25,2018
0 people found
this helpful
Louise persuaded us to view a property that we did not think we would like and in the end we loved it! Louise has been amazing - professional, friendly and reliable....
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“ Goodfellows Letting Agents... ”

Mar 16,2018
Minithumbdown
By: 'Francesca'
Mar 16,2018
0 people found
this helpful
Both Louise and Mandy have given me peace of mind and great advice as a new landlord. Both are professional and friendly during the entire process of finding new tenants and managing the property. The regular updates are appreciated. I would not hesitate to recommend ...
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“ Good... ”

Mar 15,2018
Minithumbup
By: 'IONUT'
Mar 15,2018
0 people found
this helpful
Great service, fast acting, I would highly recommended her, she is very experienced with a good communication, great atitude with customers....
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Comment on agent fees
Good
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“ Good... ”

Mar 15,2018
Minithumbup
By: 'Paul Florin Petrisor'
Mar 15,2018
0 people found
this helpful
The collaboration between us and the agency was a great one. It was easy for us to understand all things and the team helped us and understood everything....
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Comment on agent fees
Good
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“ New tenant... ”

Mar 15,2018
Minithumbup
By: 'NicolaT'
Mar 15,2018
0 people found
this helpful
Louise was very helpful when it came to finding a new tenant for my property. She kept me up to date at every stage of the process and answered any questions I had....
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Was this helpful? Yes
Mar 12,2018
Minithumbup
By: 'K & K'
Mar 12,2018
0 people found
this helpful
Overall, Louise Jobson offered us great customer service keeping us up-to-date throughout the whole process and she did come across as friendly....
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Comment on agent fees
I think the agent's fees are a bit on the pricey side but so are some of the other competitors in the market.
Was this helpful? Yes
Mar 08,2018
Minithumbup
By: 'Lance Sharpus-Jones'
Mar 08,2018
0 people found
this helpful
We have found all the personnel at Goodfellows to be highly efficient, polite and prompt in excruciating ones wishes to a night standard...
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Comment on agent fees
For the amount of effort put in to achieve Lettings the fees are totally justified
Was this helpful? Yes
Mar 07,2018
Minithumbup
By: 'anand'
Mar 07,2018
0 people found
this helpful
very helpful and friendly through out the process. i am very satisfied with her help. would recommend her for overall help....
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Was this helpful? Yes
Mar 07,2018
Minithumbup
By: 'Martina'
Mar 07,2018
0 people found
this helpful
Louise was really good when showing the property and answered to all questions and concerns I had. She also promptly responded to our offer and kept us updated throughout the all referencing process....
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Comment on agent fees
Fees were reasonable compare to other agency.
Was this helpful? Yes
Mar 06,2018
Minithumbup
By: 'Tony Sztypuljak'
Mar 06,2018
0 people found
this helpful
The best decision we made was to invite Goodfellows Estate Agents of Carshalton Beeches to sell our Carshalton property. Led by Branch Manager, Vince Edwards, and then supported on all matters of deep detail by Sarah Pine and team, Goodfellows Carshalton Beeches gained us a ...
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Comment on agent fees
Very competitive, thank you
Was this helpful? Yes
Mar 02,2018
Minithumbup
By: 'Ibz'
Mar 02,2018
0 people found
this helpful
I have rented with Goodfellows for over 3 years courtesy of Louise. Louise is a very personable vivacious and dynamic agent. She understands her clients requirements and goes beyond the call of duty in ensuring that she fulfills her clients brief. I will definitely recommend Louise ...
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Was this helpful? Yes
Feb 24,2018
Minithumbup
By: 'Shahena'
Feb 24,2018
0 people found
this helpful
Louise was so amazing with helping us secure the house we all loved so much, she responded to messages very promptly, we definitely wouldn't change anything....
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Comment on agent fees
Ok
Was this helpful? Yes
Feb 22,2018
Minithumbup
By: 'Ugo'
Feb 22,2018
0 people found
this helpful
I'm very happy to had her as agent, she is very careful about us and ready to help and answer us at any moment. I'm glad to leave a nice review about her because she deserve it...
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Comment on agent fees
Honest, polite and always available to answer and to listen about our requests
Was this helpful? Yes
Feb 12,2018
Minithumbup
By: 'John I'
Feb 12,2018
0 people found
this helpful
Louise has been excellent throughout! She has a great attitude and is very pleasant to talk to. She conveys the message across very clear, as well puts in 100%. We will definitely like to work with her again....
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Was this helpful? Yes
Feb 06,2018
Minithumbup
By: 'Alessandra'
Feb 06,2018
0 people found
this helpful
Louise was so polite and available to explain us everything about the house and answer all the question that we did. She explained every single step that we have to do to rent the house....
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Comment on agent fees
A little bit expensive if I compare with my past experiences
Was this helpful? Yes
Jan 27,2018
Minithumbdown
By: 'ian'
Jan 27,2018
0 people found
this helpful
Louise was always polite and helpful and willing to go over things always returned calls and made you feel at ease talking to her...
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Was this helpful? Yes
Jan 25,2018
Minithumbup
By: 'Michael Brawn'
Jan 25,2018
0 people found
this helpful
Louise was excellent in finding me a really good property in a great location. As well as keeping me informed about everything that was going on. All in all she is an excellent agent and a credit to your company. Thank you for all your ...
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Comment on agent fees
I think the fees are fair
Was this helpful? Yes
Areas covered
  • SM5
  • SM6
  • SM2
  • CR0
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
89% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £24,000
  • Max: £630,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TPOS TDS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
68 1 139 7 7 0 4 1 4 2

Fees

Tenant fees - https://www.goodfellows.co.uk/renting-property-in-surrey-and-london/tenants-fees

Landlord fees - https://www.goodfellows.co.uk/landlord/letting-fees
Last updated at 4:10 PM 08/11/2017 by allAgents

Complaints Procedure

Goodfellows is a member of The Property Ombudsman Scheme (TPOS) and we aim to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded we have the following complaints procedure in place.
The aim of this process is to resolve all customer issues or concerns as quickly as possible. In the majority of cases we hope that any issues can be resolved quickly and amicably to customers' satisfaction at branch level.
Stage One - Branch Manager
Complaints should, in the first instance, be directed to the Manager of the estate agency branch you have been dealing with. They will endeavour to liaise with you quickly and resolve your complaint immediately, no later than 5 working days from first notification.
Stage Two - Director
Should the local manager not be able to resolve your complaint to your satisfaction, you can refer the matter to the Sales or Lettings Director at head office. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.
Stage Three - Managing Director
If, after you have dealt with the division director, you remain dissatisfied you may address your concerns, in writing, to the Managing Director. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.
The address to write to is:
Tracey-Anne Green,
c/o Goodfellows Estate Agents Limited,
10, The Axis Centre,
Cleeve Road,
Leatherhead,
SURREY,
KT22 7RD
Or email: tracey-anne.green@goodfellows.co.uk

Stage Four - The Property Ombudsman
If you still remain dissatisfied with the outcome of your complaint after dealing with the Directors, and once you have received a Final Viewpoint letter from the Managing Director, you may approach the Property Ombudsman.
The Property Ombudsman
Milford House, 43 - 55 Milford Street, Salisbury, Wiltshire, SP1 2BP
Tel: 01722 333 306
Email: admin@tpos.co.uk

Details of how to contact the Property Ombudsman will be contained within the Final Viewpoint letter sent as the final response to your complaint. Information can also be found online at www.tpos.co.uk.
- You must make your complaint to the Property Ombudsman within 12 months of the date of our Final Viewpoint letter.
- The Property Ombudsman will not consider your complaint until our internal complaints procedure has been exhausted and you have received our Final Viewpoint letter.
- The Property Ombudsman recommends paying any outstanding fees on a "without prejudice" basis to avoid late-payment charges and/or further action.
Please be aware that a complaint cannot be sent direct to the Ombudsman without first following the internal complaints procedure.
Last updated at 4:10 PM 08/11/2017 by allAgents

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Branch - Carshalton Beeches, Sutton, SM5