Goodchilds Estate Agents
2.4/5, 109 reviews
39% recommended
95% sales valuation accuracy
88% sales fee satisfaction
52% lettings valuation accuracy
31% lettings fee satisfaction



Property Features

No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 88% £80,000 £297,000
Lettings 52% 31% £350 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 21 8 35 15 1 9 0 1 10
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Very poor response to customer enquiries havi......”

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Oct 10,2022
Minithumbdown
By: 'John Morris'
Oct 10,2022
0 people found
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Very poor response to customer enquiries having been told no problem as I'm not sold on line person who rang could not be bothered. My bungalow is going up for sale next week and should be sold quickly, faster than property I enquired about...
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“I was extremely impressed with the service an......”

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May 04,2022
Minithumbup
Anisa
By: 'RACHEL PRICE'
May 04,2022
0 people found
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I was extremely impressed with the service and support offered to me from initial enquiry to completion. All the staff were friendly and had time to answer any query I had....
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“Goodchilds have managed 6 of my properties fo......”

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Feb 11,2022
Minithumbup
Leanne
By: 'Wendy'
Feb 11,2022
0 people found
this helpful
Goodchilds have managed 6 of my properties for a few years now. I mainly deal with Rebecca she is friendly, very efficient and nothing is to much trouble. Leanne is my second point of call who is also very efficient and friendly. I do not have ...
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“Superb for both lettings and sales...”

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Nov 03,2021
Minithumbup
Nick
By: 'Pete Limbrick'
Nov 03,2021
0 people found
this helpful
I have spent the last 7 years having a working relationship with Goodchilds Telford, both as a landlord and as a seller. It all started when I was thinking of selling my house and Nick came to chat to me about it. He was head and ...
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“Goodchilds, Brownhills...”

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Aug 06,2021
Minithumbdown
By: 'Simon'
Aug 06,2021
2 people found
this helpful
Goodchilds, Brownhills have managed our 7-8 rental properties for several years and overall the service has been mediocre to poor, but we have put up with it as we have had other business interests taking up our time. Our circumstances have now changed, freeing up ...
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“We rent out a property through Goodchilds and......”

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Jun 21,2021
Minithumbdown
Leanne
By: 'Bill'
Jun 21,2021
0 people found
this helpful
We rent out a property through Goodchilds and are very pleased with their services especially Leanne who also helping us to find a temporary rental for ourselves....
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“* STAFF .!!!!!! BEWARE !!!...”

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May 20,2021
Minithumbdown
By: 'MR SINGH'
May 20,2021
1 people found
this helpful
Booked a viewing on a property . 5 minutes before the viewing ,they called me to cancel as property was no longer available and been secured by someone . But manager who called us come across very rude and abusive so we suspected foul play in their practices. ...
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“Excellent local business...”

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May 12,2021
Minithumbup
Nick
By: 'Renata'
May 12,2021
0 people found
this helpful
We used Goodchilds to sell our home. Their service and overall package was amazing value. We would highly recommend this firm to anyone looking to sell, buy or let....
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“Goodchilds sold my home for asking price in a......”

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Nov 13,2020
Minithumbup
Connor
By: 'n_lab1'
Nov 13,2020
0 people found
this helpful
Goodchilds sold my home for asking price in a matter of days. Highly recommended and great value for money. Photography was excellent....
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“Goodchilds to the rescue!...”

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Aug 31,2020
Minithumbup
Vicky
By: 'Vaughan'
Aug 31,2020
0 people found
this helpful
Having never rented before and also looking for an elusive short term property my wife and I needed plenty of good advice. We also needed someone willing to locate a landlord from their existing property portfollio. We contacted several estate agents but it was Goodchilds ...
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“Brilliant service from nick and the team...”

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Aug 12,2020
Minithumbup
Nick
By: 'Andrew'
Aug 12,2020
0 people found
this helpful
Me and my partner used goodchilds to purchase our first home. From the viewing to picking up the keys it was made easy by nick and his team, nick showed us around the property and didn’t judge us for how young we were looking ...
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“Unprofessional...”

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Feb 11,2020
Minithumbdown
By: 'Luda'
Feb 11,2020
2 people found
this helpful
Wow, I have no Idea that they were this bad. My friends told me about them but had to experience for myself. We live in Stafford and we found a place that we would like to rent on stone road. Been calling them and Calling ...
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“worst estate agents ever...”

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Oct 02,2019
Minithumbdown
By: 'Izabela'
Oct 02,2019
3 people found
this helpful
Absolutely disgraceful. Can't do their work because they're on holiday. Break the rules of their own contract and then tell you that that isn't right Right now we're waiting for our deposit it's been 2 weeks and 3 days. Avoid at all costs...
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“Ended very well...”

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Aug 31,2019
Minithumbup
Abbie
By: 'GM'
Aug 31,2019
2 people found
this helpful
Things got off to a rocky start when dealing with Abby, but once Lisa took over, things were dealt with quickly and efficiently. She always contacted me when promised and worked hard to get everything completed for us....
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“House purchase...”

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Aug 01,2019
Minithumbup
Alex
By: 'David'
Aug 01,2019
0 people found
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I have worked with Walsall branch and Alex was the lady I worked with on my purchase. She was helpful and patient as my marriage had broken down and I had to wait for a settlement before I could finish sale. Yes there were some ...
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“After buying our first property and moving in......”

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Jul 07,2019
Minithumbup
Lisa
By: 'John'
Jul 07,2019
3 people found
this helpful
After buying our first property and moving in this weekend I would just like to leave a review for the wonderful service we received from Lisa Beacham at Goodchilds Brownhills. After viewing a property up for sale with Connells Cannock and receiving the worst service ...
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By: Anisa Patel
Jul 16, 2019
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Thank you for taking the time to give your positive feedback. We hope you are settling into your new home. Anisa ...

“Rude and disrespectful...”

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Jul 02,2019
Minithumbdown
By: 'Laura'
Jul 02,2019
3 people found
this helpful
I have recently attempted to book a viewing with Goodchilds Estate Agents Brownhills. A property went on the market on Friday, I called Saturday to make a booking but was told the Sales staff was out of Office and she would give me a call ...
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By: Anisa Patel
Jul 03, 2019
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Firstly, I would like to thank you for your feedback. We welcome all feedback and see it as an opportunity for us to develop and improve. I apologise if you feel your experience with us did not meet expectations. However, we are an extremely busy agent and properties are rapidly sold. We are sorry that you have missed out on this occasion. I have spoken with the members of the team involved and I am satisfied with how they have conducted themselves. Addressing the following quote: 'you' ...

“More than happy to recommend Goodchilds to an......”

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Jun 20,2019
Minithumbup
By: 'Mrs'
Jun 20,2019
3 people found
this helpful
More than happy to recommend Goodchilds to anyone. Lisa sold our property within 2 days of putting to market. Been kept informed with every step of the process...
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By: ANISA PATEL
Jun 21, 2019
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Mrs Thornton, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! ...

“Terrible customer service and poor communication...”

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May 31,2019
Minithumbdown
By: 'Francis'
May 31,2019
1 people found
this helpful
First you pay the hefty fee and though the agency promised to perform house check every month, you'll never see them as long as that direct debit is always on the exact day you said it would be. Is something broken in the house, don't ...
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Comment on agent fees
Terrible fees cause they absolutely do nothing for that money
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“Bad Staff attitude...”

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Apr 15,2019
Minithumbdown
Anisa
By: 'Ex'
Apr 15,2019
3 people found
this helpful
Anisa was very sharp, rude and abrupt when calling her to complain about the way i was treated when going in to hand in my application form to rent a property as someone else had apparently raced in and paid a deposit before me despite ...
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Comment on agent fees
BAD
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By: Anisa Patel
Apr 16, 2019
View all comments (1)
Thank you for your feedback, I’m sorry to hear that you were disappointed not to be accepted for a property we were advertising. If we were going to move forward with your application we would at this stage have requested a holding deposits. On this occasion we had taken a holding deposit from another applicant and therefor we were unable to take any money from you to secure the property. We understand your disappointment, however if you see any suitable properties advertised with ourselves p ...

“Good Service...”

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Apr 02,2019
Minithumbup
Hollie
By: 'DCarter'
Apr 02,2019
3 people found
this helpful
I am really happy with the service I received from Hollie Crutchley. Our application was returned to us really quickly. I only dealt with Hollie a few time but she responded to my emails and calls really quickly. I think that if Hollie was my ...
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“Do not waste your time...”

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Mar 11,2019
Minithumbup
By: 'Disgruntled'
Mar 11,2019
0 people found
this helpful
My partner and I both viewed a house and loved it. We called out offer in, asked for paperwork and credit forms. Was promised they'd send it, after a day rung again and another member of staff admitted he didn't know what was going on ...
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Comment on agent fees
Bad
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“Straight Forward Purchase from Goodchilds...”

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Jan 18,2019
Minithumbup
Abbie
By: 'Luke'
Jan 18,2019
0 people found
this helpful
Nice straight forward purchase from goodchilds Brownhills, Abbie was a please to deal with, gave us all the information we needed for our first house purchase. Kept up informed and updates with how things were progressing. I would highly recommend Goodchilds Brownhills to anyone looking ...
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Comment on agent fees
Good
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“First home...”

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Jan 15,2019
Minithumbup
Robert
By: 'Harvey'
Jan 15,2019
0 people found
this helpful
Recently moved out of my first home which I rented through good child's. Received a great service from my very first contact to moving out. Would definitely recommend....
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“No problems...”

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Dec 15,2018
Minithumbup
By: 'Steven'
Dec 15,2018
0 people found
this helpful
I rented a property on boley park Lichfield of Goodchilds I was there nearly 3 years and never had any problems with Goodchilds they were very helpful with the move in and very efficient with helping me move out...
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Comment on agent fees
Fees were okay
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“Arrogance & Ignorance...”

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Oct 12,2018
Minithumbdown
By: 'Dave'
Oct 12,2018
6 people found
this helpful
After renting out one of my properties with Steve Rowe since they started there customer relations has gone down the pan. Wife Ailsa is the most unprofessional rude person I have had the misfortune to meet in the letting world who loves to engage in ...
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“House selling and purchasing a new property...”

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Aug 22,2018
Minithumbup
Lucie
By: 'Lucie'
Aug 22,2018
0 people found
this helpful
Thank you very much to all Goodchilds members in Hanley, their service was exceptional. Rhys in particular is a man one can truly rely on in terms of constantly updating essential information regards to progress of selling old and purchasing new property. We are very ...
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Comment on agent fees
Good
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“Personal service...”

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May 23,2018
Minithumbup
Nick
By: 'shinycarol'
May 23,2018
0 people found
this helpful
From initial consultation through to completion, we were fully supported and treated as individuals. We would recommend this branch and look forward to using them again in the near future....
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Comment on agent fees
Good
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“Superb...”

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Apr 30,2018
Minithumbup
Abbie
By: 'Angela'
Apr 30,2018
0 people found
this helpful
Goodchilds recently sold our house in less than 1 week and the whole process through to completion was seamless and everything was dealt with in a very professional manner. We would have no hesitation in using Goodchilds Brownhills again 😀 Angela and Nigel...
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Comment on agent fees
Very good
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“Superb...”

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Apr 30,2018
Minithumbup
Abbie
By: 'Angela'
Apr 30,2018
0 people found
this helpful
Goodchilds recently sold our house in less than 1 week and the whole process through to completion was seamless and everything was dealt with in a very professional manner. We would have no hesitation in using Goodchilds Brownhills again 😀 Angela and Nigel...
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Comment on agent fees
Very good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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