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    Robert Norton
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    Cameron Weston
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    Rhys Key
At Goodchilds, we understand that selling or letting your home can be one of life’s most exciting yet stressful times. That is why you will have your own negotiator to help guide and advise you throughout the process. We understand that keeping in touch is vital so we have made a commitment to keep in touch with our vendors every 7 days with a ull update on the marketing process. From our Stoke-On-Trent branch, located in Hanley, we deal with a range of areas from ST1 through to ST12. We offe Read full description...r a range of services which include; Residential Sales, Residential Lettings, Property Management, Mortgage Advice and Auctions so we are equipped to deal with all aspects of the residential sales and lettings process. When we value a property, it is paramount that we give sellers a figure that reflects the true market worth. When on a marlket appraisal we consider the local market conditions, recent sale prices, buyer activity and what similar properties are being marketed at to ensure you receive the best price possible in the quickest time frame. We are regular winners at the national ‘Estate Agency of the Year Awards’ and have been recgonised on many occasions since first entering the awards in 2008. To ensure maximum exposure to the market, we provide high quality photographs and floor plans on all of our sales and lettings listings. You can be confident our proactive approach, ensures that we connect the right buyer/tenant with the right property. We offer the following: • No Sale / No let no fee on all properties • No set up fees for sales or lettings • Floor Plans • Far reaching internet presence on several property websites • Accompanied viewings • SMS text and email alerts on new properties • Large computerised buyer database • Genuine feedback and regular vendor/landlord updates • In-house fixed rate conveyancing, offering a “no move-no fee” service • Independent mortgage advice • Lettings & property management • Rent guarantee on all tenancies **Gold - Medium Midlands "Lettings Agency of the Year 2015"**
Goodchilds Estate Agents

42 Piccadilly Stoke on Trent
Staffordshire
ST1 1EG

01782 206713

Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
If you are looking for a house to rent do not even think about calling these people. Before signing the contract everything was friendliness and happiness. Once singed, the nightmare started. We arrived there and there was a swimming pool in all the ground floor because a pipe was leaking (ooops...). Can we have the carpet changed? Nope, you already signed the contract, so let's wait a couple of days for it to dry'. Well... if the pipe is still leaking once you have moved in and you call the age...
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Comment on agent fees
Usual fees.
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Nov 13,2016
Minithumbup
By:
Nov 13,2016
0 people found
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Rob and his staff offer a Great Service nothing is too much trouble SIMPLY THE BEST I have used Goodchilds for many years now and have always found them to be total professionals and dedicated towards both the landlord and their tenants. It has and still is a pleasure to work with you Rob and your team. Regards, Steven Handy....
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Comment on agent fees
Great value for money.
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Nov 12,2016
Minithumbup
By:
Nov 12,2016
0 people found
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Robert and Rhys at Goodchilds helped me to sell my home. They were very thorough and efficient. They managed to get prospective buyers in and out of the property consistently and had multiple offers for me by the end of the first week. They sold my house at full asking price within two weeks. Buying or selling a home is supposed to be a very stressful experience but I can honestly say I barely noticed as Rob and Rhys handled everything so well I really didn't have anything to worry about....
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Comment on agent fees
I thought their fees were very appropriate and well deserved.
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Nov 11,2016
Minithumbup
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Nov 11,2016
0 people found
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After feeling let down from my previous agent I switched to Goodchilds and sold within 7 days. Couldn't be happier would definitely recommend....
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Sep 12,2016
Minithumbup
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Sep 12,2016
0 people found
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Testimonial On a friend's recommendation, I invested in a brand new buy-to-let property in Stoke. As I am abroad for much of the time, I needed an agent I could trust with a full management package. I duly selected a letting agent, but was frustrated when, after three months, a tenant had not been found. I phoned Cameron at Goodchilds and duly transferred the marketing of the property with them. You can imagine my astonishment when he phoned the following day to advise me that a tenant had ...
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Comment on agent fees
Very reasonable
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Jan 29,2016
Minithumbdown
By:
Jan 29,2016
6 people found
this helpful
Absolutely disgusting service and the rudeness from the manager is horrendous. We lived in the property for 6 months, if we could have been out sooner we would have. Firstly because of the lack of them checking the property we moved in not knowing their was damp in the living area and this took 3 months to get an air brick sorted. In that time i suffered from bronchitis and was unable to attend work for 2 weeks. We had issues also with the fire and were told at any time the hardboard false roofi...
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Nov 13,2014
Minithumbdown
By:
Nov 13,2014
3 people found
this helpful
Rented a property of Goodchilds Hanley. these agents are very good for the landlord as they are not prepared to help the tenant. We have had various issues with the agent on problems with this property and he has always took the landlords side when they are supposed to represent the tenant as well. the latest problems was 7 to 8 weeks the dishwasher broke down even though we were promised a new one still waiting. all three showers were not working in the house we complained 7 weeks ago just had ...
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Comment on agent fees
They do now work for the tenant they are only interested in the landlord
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By: Robert Norton
Nov 13, 2014
View all comments (1)
Hi Mr Hill, I'm sorry if you feel that way about it. The landlord has informed us that she will be providing a dishwasher and rectifying the shower ASAP. The one shower has now been repaired and the landlord is now awaiting a response from her plumber for the cost of the En-Suite shower to fix. My response was not 'whats wrong you have a bath' as you have wrongly stated. I have looked in my sent items and I asked 'what about the bath' asking if the bath is working. This is completely diff....
Areas covered
  • ST1
  • ST11
  • ST2
  • ST12
  • ST3
  • ST4
  • ST5
  • ST6
  • ST7
  • ST8
  • ST9
  • ST10
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0

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From Landlords From Tenants From Vendors From Buyers Other
2 0 1 2 2 0 0 0 0 0
Robert Norton - upload your photo Robert Norton
8 reviews

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Cameron Weston - upload your photo Cameron Weston
4 reviews

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Rhys Key - upload your photo Rhys Key
1 reviews

About Rhys No description set View full profile

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Fees

Move in Fees Apply £60.00pp for Reference Checks, £48.00 Admin Fee, First Months Rent, Deposit on Application.
Last updated at 5:17 PM 27/01/2016 by Robert Norton

Complaints Procedure

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Last updated at 5:17 PM 27/01/2016 by Robert Norton

Awards won by Goodchilds Estate Agents, Stoke on Trent ST1 1EG

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