• Sarah Cleverley
    Sarah Cleverley
  • Danielle Borgonon
    Danielle Borgonon
  • Sophie Keeping
    Sophie Keeping
  • Daniel Schultz
    Daniel Schultz
  • Adam Wilson-Cloot
    Adam Wilson-Cloot
When two friends, James Gibbs and Paul Gillespie opened the doors of their first estate agency in Ruislip in 1991, they shared a vision of becoming the finest property service company in the area. Little did they know that their enthusiasm and commitment to service would create a company that would set the standard for the industry to follow. Gibbs Gillespie is a dynamic, multi office team with a hard earned reputation for achieving the highest price in the marketplace. But we’ve never rested Read full description... on our laurels and continue to introduce new ideas and innovative practices. Innovations such as Be First, our buyer and tenant personalised matching system; Just Listed, a high quality, colour, property magazine produced monthly; and professional photography, floorplans and video tours, have all been adopted by many others in an endeavour to emulate the success of Gibbs Gillespie. Gibbs Gillespie aims to be the very best of the best. We strive to shine in every area of our business, continually reinventing ourselves as we find better ways to achieve our clients' goals. We are a learning organisation. We regularly review our structure, systems and processes, asking ourselves: How can we improve our service to our clients?
Gibbs Gillespie

90 High Street Ruislip
Greater London
HA4 8LT

01895 622884

Oct 21,2016
Minithumbup
By:
Oct 21,2016
Featured Review
0 people found
this helpful
Sarah was very helpful in preparing the house for rental again and always responded very quickly to emails so that I was kept well informed. Sophie was very efficient with the admin side of things. Thanks ladies!...
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Feb 29,2016
Minithumbup
By:
Feb 29,2016
Featured Review
0 people found
this helpful
Our company highly values the professionalism and support and input of Sarah and her team at Uxbridge. Sarah has overseen a careful transition of our portfolio management to her company and has subsequently contributed to its growing value and success. We will miss her at Uxbridge!...
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Comment on agent fees
Fair and reasonable.
Was this helpful? Yes
Feb 28,2016
Minithumbup
By:
Feb 28,2016
Featured Review
0 people found
this helpful
I've been so impressed with Danielle and Sophie. Danielle, big thanks for contacting me quickly with viewings on my flat and promptly giving me feedback afterwards. You soon found me a great tenant and liaised between us to get everything sorted for their move in. Very professional and reliable service. Sophie, thank you for keeping me well informed and answering any queries quickly. You were very helpful and organised which made the process hassle free. Would not hesitate to deal with the tea...
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Feb 26,2016
Minithumbup
By:
Feb 26,2016
Featured Review
0 people found
this helpful
I have been impressed by the whole team and the property was let quickly. They have always been quick to answer communications and provided helpful advice....
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Comment on agent fees
Reasonable. I can expect high standards of service now.
Was this helpful? Yes
Feb 25,2016
Minithumbup
By:
Feb 25,2016
Featured Review
0 people found
this helpful
Both Sophie and Chelsey have been extremely helpful and responsive throughout the letting process. It's been a pleasure working with them both to find our new home....
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Feb 23,2016
Minithumbup
By:
Feb 23,2016
0 people found
this helpful
Both Danielle and Sophie are extremely helpful and friendly. Quick to respond to all queries. Best experience i have had with renting to date....
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Comment on agent fees
Average
Was this helpful? Yes
Feb 15,2016
Minithumbdown
By:
Feb 15,2016
1 people found
this helpful
Dealing with Gibbs Gillespie was torture. They did not arrange viewings until it suited them. For example, it took 3 calls over 3 weeks to get them to arrange a viewing on a property. When I put an offer on a property, I was told I would be contacted before the end of the day to hear an update on my offer; a call I am still waiting for (fingers crossed). At every stage of dealing with this company, I had to chase them for updates. It felt like they knew there was demand for their properties,...
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By: Jo Ryan
Feb 16, 2016
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Dear Jonathan - We are sorry to hear that you weren't happy with your recent experience with our Ruislip lettings office. We work hard to provide a professional service and will investigate the concerns you have raised. Thank you for alerting us to this matter. Kind regards, Jo....
Feb 12,2016
Minithumbup
By:
Feb 12,2016
0 people found
this helpful
Friendly, personal and professional throughout the letting process of our apartment. Refreshing in a world were customers are normally considered as irritants and inconviances....
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Comment on agent fees
There are agents offering cheaper rates, however cheaper is not necessarily better as well as relationships are built on trust and continuity.
Was this helpful? Yes
By: Jo Ryan
Feb 12, 2016
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Dear Kuldip - Thank you for taking the time to write a review. Sophie is a key member of our Ruislip lettings team and is popular with both our clients' and her colleagues and we value your feedback. Kind regards, Jo....
Feb 10,2016
Minithumbup
By:
Feb 10,2016
0 people found
this helpful
Gibbs Gillespie are the best estate agent around. They do exactly what they say on the tin. They are honest and do not lead you down the garden path. My flat is constantly let out and always at the rent they say they can get. Brilliant...
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Comment on agent fees
Fees are negotiable because they realize there is a lot of competition out there. But to be honest regardless of the fees I wouldnt change
Was this helpful? Yes
Feb 05,2016
Minithumbup
By:
Feb 05,2016
0 people found
this helpful
Ashley's cheerful, helpful and efficient manner will be sorely missed, but I would like to congratulate him on his promotion. It is very well deserved as he (along with the team) has provided us with an excellent service over the years at Ruislip....
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Comment on agent fees
Excellent negotiations on fees
Was this helpful? Yes
By: Jo Ryan
Feb 05, 2016
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Dear Catherine - Many thanks for taking the time to write a review about the service you have experienced with our Ruislip Lettings office. Ashley is a valued member of the team hence his recent promotion to Lettings Manager in our Rickmansworth office. I will pass on your feedback. Kind regards, Jo....
Jan 27,2016
Minithumbup
By:
Jan 27,2016
0 people found
this helpful
Hi Ashley, Congratulations on your promotion! I believe that it's well deserved. It has been a real pleasure to have known and worked with you for this past couple of years. Many thanks for all of the hard work that you've put in here at Pembroke House. It is greatly appreciated. Both my Father and I sincerely wish you all the very best in your new position. Take care, and all the best, Anil and Madhu Suchak....
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By: Jo Ryan
Jan 27, 2016
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Dear Anil and Madhu Thank you for taking the time to write a review about Ashley Stevens. We are delighted that you have been happy with the service you received. Ashley is a valued member of our lettings team and it is always a pleasure to receive positive feedback about our staff. Kind regards, Jo....
Jan 26,2016
Minithumbup
By:
Jan 26,2016
0 people found
this helpful
I had the pleasure in dealing with Mr. Steve Ashley. He was able to manage my property professionally and reliably! He is highly active and efficient person. Mr. Stevens is a person that you can trust, and enjoy dealing with him. I wish him all the success!...
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Nov 24,2015
Minithumbup
By:
Nov 24,2015
0 people found
this helpful
High standard customer service and meet their customer Expectation helpful,patient,extra mile customer care and Service,call back all time and assure their customer satisfaction . Strongly recommend ....
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Comment on agent fees
Fair, affordable ,reasonable.
Was this helpful? Yes
By: JR
Nov 24, 2015
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Dear Mr Al Cade Thank you for taking the time to write your review. It is much appreciated and we're delighted that you were happy with the service you received. Kind regards, Jo....
Oct 08,2015
Minithumbup
By:
Oct 08,2015
0 people found
this helpful
This is the first time I have used Gibbs Gillespie and I am glad that I had a very pleasant experience. Natalie from Gibbs-Gillespie, Ruislip office was very professional from the start. She was very quick in responding to my queries by phone/email. Overall, I had a very smooth process in renting property through Gibbs-Gillespie. Thank you!...
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By: KM
Oct 08, 2015
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Dear N Mahajan, Thank you for taking the time to write a review. Natalie is an extremely hard-working agent and ensures that our tenants receive an excellent customer service. We are very proud to have her represent Gibbs Gillespie, Best regards Kelly....
Oct 03,2015
Minithumbup
By:
Oct 03,2015
0 people found
this helpful
Very pleased with the service we received, everything was straight forward hope it is the same going forward. Many thanks...
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By: KM
Oct 05, 2015
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Dear Kevin, Thank you for taking the time to write a review, Natalie is an extremely professional agent and works so hard to ensure that our tenants receive a first-class service, We are very proud to have her represent Gibbs Gillespie, Best regards Kelly....
Sep 14,2015
Minithumbup
By:
Sep 14,2015
0 people found
this helpful
Natalie and Sophie have delivered a confident, no fuss service with great courtesy and efficiency. Between them, they turned what could have been a stressful and challenging domestic and administrative process into a pleasure. Our contracts and tenants are now in place to the mutual contentment of both parties. Good job, well done, thank you!...
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Comment on agent fees
Too early to comment.
Was this helpful? Yes
By: KM
Sep 15, 2015
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Dear Val & Pete, Thank you for taking the time to write a review. Natalie and Sophie are extremely hard-working agents and always try to give our Landlords a first class service. We are very proud to have them represent Gibbs Gillespie, We look forward to providing you with continued good service, Best regards Kelly....
Sep 01,2015
Minithumbup
By:
Sep 01,2015
0 people found
this helpful
The agent was successful in finding me the right apartment. He helped us move into the apartment and get us through minor inconveniences associated with the property....
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By: KM
Sep 02, 2015
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Dear Sal, Thank you for taking the time to write a review. Jack is an extremely dedicated agent and works so hard to provide our tenants with an excellent service, We are very proud to have Jack represent Gibbs Gillespie, Best regards Kelly....
Aug 27,2015
Minithumbup
By:
Aug 27,2015
0 people found
this helpful
Danielle was very helpful with my application for the property. She kept me constantly updated about potential moving dates, and also liaised with the SEAFORD ASSOCIATION on my behalf....
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By: KM
Aug 27, 2015
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Dear Paul, Thank you for taking the time to write a review, Danielle and Natalie are very dedicated and professional agents and work hard to ensure our tenants receive first class service, We are very proud to have them represent Gibbs Gillespie, Best regards Kelly....
Aug 25,2015
Minithumbup
By:
Aug 25,2015
0 people found
this helpful
Mark, Sophie and Natalie were all extremely helpful in finding tenants for our property. Mark especially took the time to understand the type of tenants we were looking for and explain how the process all works which we definitely appreciated. Everything was dealt with quickly and efficiently....
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By: KM
Aug 25, 2015
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Dear Kiran, Thank you for taking the time to write a review, Mark and Sophie work very hard to ensure that our landlords received an excellent customer service. As a landlord it is very important that your agent listens carefully to your needs, We are very proud to have them represent Gibbs Gillespie and we look forward to providing you with continued good service, Best regards Kelly....
Aug 18,2015
Minithumbup
By:
Aug 18,2015
0 people found
this helpful
We received a lot of help and useful advice from Ashley Stevens before instructing Gibbs and Gillespie, which made it possible to decide on letting our property. We received very helpful advice from Mark Tompkins on the best way in letting our house and achieving the best possible rent. The property was put on the market and within a few days we received offers of the asking rent. Natalie handled the introduction of applicants which were vetted very well. From the time of introducing the applica...
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By: KM
Aug 19, 2015
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Dear Mr Joshi, Thank you for taking the time to write a review. The Ruislip lettings team are all extremely experienced letting agents, as a landlord is it very important that you feel that your investment is being looked after. We are absolutely delighted to hear that Mark, Ashley and Natalie have been of assistance to you, We look forward to providing you with continued good service, Best regards Kelly....
Aug 18,2015
Minithumbup
By:
Aug 18,2015
0 people found
this helpful
Excellent service, Natalie kept us up to date at all times. She was extremely prompt with her emails and always returned my calls. Great service and highly recommended....
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By: KM
Aug 19, 2015
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Dear Kelly, Thank you for taking the time to write a review. Natalie is a very experienced and professional agent and works very to hard to provide our tenants with an all round positive experience. We are very proud to have her represent Gibbs Gillespie, Best regards Kelly....
Aug 17,2015
Minithumbup
By:
Aug 17,2015
0 people found
this helpful
First tenancy in UK for me . They were helpful and went us thru the whole process really good. We didn't have much time for viewing, only 2 days and it was 2 months before we scheduled to moved. Most of the companies couldn't help and Gibbs Gillespie did really nice....
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Comment on agent fees
Although I don't have much expiriance in tenancy in UK, I think it was fair.
Was this helpful? Yes
By: KM
Aug 17, 2015
View all comments (1)
Dear Marek, Thank you for taking the time to write a review. Natalie is an extremely experienced agent and works very hard to ensure our tenants have an all round positive experience. We are very proud to have her represent Gibbs Gillespie, Best regards Kelly....
Aug 01,2015
Minithumbup
By:
Aug 01,2015
0 people found
this helpful
Natalie was very professional and helpful and made the moving process very easy. She is friendly and nothing seemed too much trouble! Thanks Natalie...
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By: KM
Aug 03, 2015
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Dear Angela, Thank you for taking the time to write a review. Natalie is a very hard-working and professional agent and we are delighted to have her represent Gibbs Gillespie. I will be certain to pass on your kind comments to Natalie, Best regards Kelly....
Jul 28,2015
Minithumbup
By:
Jul 28,2015
0 people found
this helpful
As a first time landlord I needed a lot of information and advice to get me through the process of renting out my flat. I received a professional and friendly service throughout the process....
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By: KM
Jul 29, 2015
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Dear Vicki, Thank you for taking the time to write a review. Mark and Danielle work so hard to provide our landlords with a first class service and in particular our first time landlords, We are very proud to have them both represent Gibbs Gillespie, We look forward to providing you with continued good service, Best regards Kelly....
Jul 10,2015
Minithumbup
By:
Jul 10,2015
0 people found
this helpful
This is the first time renting for us and our family and we thought after hearing friends problems it would be a rocky ride. We were lucky Jack was on board to help and guide us from start to finish and made it a very easy process answering our questions and worries quickly. Moved in with no problems and a smooth ride due to Jacks help and knowledge. Knowing he is there in the future does make things a little less of a worry. Thanks for your help Jack....
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By: KM
Jul 10, 2015
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Dear Nick, Thank you for taking the time to write a review. Jack works so hard to ensure that letting process is simple and straightforward for our tenants. We are very proud to have jack represent Gibbs Gillespie and I will be certain to pass on your kind comments to him, Best regards Kelly....
Jul 06,2015
Minithumbup
By:
Jul 06,2015
0 people found
this helpful
I have rated the agency an excellent rating, based solely on the efforts and commitment of Danielle. to be honest, I was significantly disappointed to arrive on a saturday with a property not ready to move in and unfortunately Danielle was not in the office. the other membders of staff i dealt with left me feeling dismissed, and palmed off, with little commitment to resolve the issues at hand - despite me stressing that i was fasting and having no use of a refridgerator in the heat we were hav...
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Comment on agent fees
I feel the fees are very high, expecially when i consider how poor the inventory check was - it would be a better option to attend the property with a tenant at the start of the tenancy and ask yourself "would i move in to this place in its current form" if you can answer yes, then there would be no dispute. allow the tenant to take their own photos with you present. I still do not understand how a company anywhere else in the country can perform the same service and charge half the fees of someone in london, when most reference agencies etc are national or online based anyway, so it cannot be a geographical issue!
Was this helpful? Yes
By: KM
Jul 06, 2015
View all comments (1)
Dear Immy, Thank you for taking the time to write a review. I am sorry to hear that you experienced difficulties moving into your property, however I am delighted to hear that Danielle was able to quickly and efficiently manage the problems. Danielle is a very experienced agent and we are very proud to have her represent Gibbs Gillespie, Best regards Kelly....
Jun 16,2015
Minithumbup
By:
Jun 16,2015
0 people found
this helpful
Communication from the team is excellent by email and phone. They are quick to respond and follow-up promptly. They achieved the rental expected. I recommend them to others....
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By: KM
Jun 16, 2015
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Dear FP, Thank you for taking the time to write a review. Our Ruislip lettings team are extremely experienced and really work hard to provide our landlords with an all round first class service, We are very proud to have them represent Gibbs Gillespie, Best regards Kelly....
Jun 07,2015
Minithumbup
By:
Jun 07,2015
0 people found
this helpful
I would have given Gibbs Gillespie a 5* rating if it were not for a small issue right at the end of our tenancy. One of their agents, Danielle, had arranged a viewing with a prospective tenant and entered the flat with the management keys without knocking on the door. I found this to be an invasion of my privacy and asked her shouldn't you be knocking? her was you didn't say you were going to be in. I responded you didn't ask me so she apologised - but this did not feel like a sincere apology. W...
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May 29,2015
Minithumbup
By:
May 29,2015
0 people found
this helpful
In May 2015, I wished to rent my home and instructed Gibbs to secure suitable tenants. I was provided with an exceptional level of service from the very beginning, with the whole process (from taking the initial photographs to the tenant move in day) lasting no more than 2 weeks. Mark Tompkins, in the capacity of letting manager, provided an excellent service overview and a very competitive price, constructed a high quality marketing campaign/brochure, and was always willing and able to answer ...
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Comment on agent fees
Agents fees were incredibly competitive and in line with similar estate agents in the area.
Was this helpful? Yes
By: KM
Jun 04, 2015
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Dear Chris, Thank you for taking the time to write a review. Mark and Jack are both extremely hard-working and professional agents and we are delighted to hear that you have received excellent service, We are very proud to have them represent Gibbs Gillespie, We look forward to providing you with continued good service, Best regards Kelly....
May 28,2015
Minithumbup
By:
May 28,2015
0 people found
this helpful
My husband and I would like to thank Jack Carroll for helping us with our recent search for a property to rent in North West London. We found Jack most helpful and efficient throughout the process, from arranging a viewing of the property to organising the necessary documents once we had decided to go ahead. We would highly recommend Jack's services to anyone dealing with this branch of Gibbs Gillespie....
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Was this helpful? Yes
By: KM
May 28, 2015
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Dear Dr Nair, Thank you for taking the time to write a review, Jack works so hard to provide all our tenants a first class service so we are delighted to hear that he has been of assistance to you, We are very proud to have him represent Gibbs Gillespie, We look forward to providing you with continued good service, Best regards Kelly....
May 20,2015
Minithumbup
By:
May 20,2015
0 people found
this helpful
We would like to say that even though we are putting our house search on hold, Danielle Borgonon and Gibbs Gillespie have been the most helpful, engaging and friendly estate agent who has shown us around a property to date. An 18:30 viewing was probably outside of working hours so many thanks being accommodating towards us....
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By: KM
May 20, 2015
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Dear F & B, Thank you for taking the time to write a review, Danielle is such a hard-working and professional agent and we are very proud to have her represent Gibbs Gillespie, We look forward to providing you continued good service, Best regards Kelly....
Mar 31,2015
Minithumbup
By:
Mar 31,2015
0 people found
this helpful
Natalie helped me with the properties available in the area fulfilling my expectation check list. I got my rental offer accepted by the landlady first but then rejected which caused me some loss! This was because I made some arrangements at first based on the agreement and then had to cancel based on the rejection which cost me ‚£108. Despite that Natalie performed a good role in concluding the deal again for the same property with a discounted rate as I requested; I got an extra ‚...
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By: KM
Mar 31, 2015
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Dear Ali, Thank you for taking the time to write a review. Natalie is an extremely professional and dedicated agent, and really works hard to ensure her tenants receive a positive experience, I will pass your kind comments onto her and the team at Ruislip Lettings, We look forward to dealing with you in the future, Best regards, Kelly....
Mar 03,2015
Minithumbup
By:
Mar 03,2015
0 people found
this helpful
Natalie was very helpful throughout the whole moving process - sending us updates of appropriate properties when we were searching and answering any questions efficiently. When we reached a tenancy agreement, the process appeared to be organised and easy to complete. Thank you very much for all your help!...
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By: KM
Mar 04, 2015
View all comments (1)
Dear Gemma, Thank you for taking the time to write a review. Natalie always works so hard to ensure her tenants have an all round positive experience so we are delighted to hear that we have been of service to you! We are very proud to have Natalie represent Gibbs Gillespie and I will be certain to pass on your kind comments to her, Best regards Kelly....
Mar 02,2015
Minithumbup
By:
Mar 02,2015
0 people found
this helpful
The team were so helpful from start to finish. Natalie was accommodating, extremely responsive and helpful. She really went out of her way to find somewhere that suited our budget and exact requirements. Whenever we had questions she had the patience to explain them really clearly and worked around our busy schedules. On check-in, Jack outlined everything really clearly and again, had a real air of professionalism. I would definitely use Gibbs Gillespie again! Thanks for all the help....
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By: KM
Mar 02, 2015
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Dear Marco, Thank you for taking the time to write a review. Natalie and Jack work so hard to give our tenants an all round positive experience. We are so proud to have them both represent Gibbs Gillespie. I will be sure to pass on your kind comments to the team and we look forward to dealing with you in the future, Best regards Kelly....
Mar 02,2015
Minithumbup
By:
Mar 02,2015
0 people found
this helpful
I was very pleased with the service I received fro Gibbs. Throughout the arrangement of my tenancy agreement, I was kept up to date and was given all the information I needed. When I had queries which needed to be clarified with the landlord, they were answered quickly and efficiently. Both of the people I dealt with were polite and available when I needed to speak to them both via phone and email. I had a good dealing with this agent and would use them again....
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Was this helpful? Yes
By: KM
Mar 02, 2015
View all comments (1)
Dear Ashab, Thank you for taking the time to write a review. We are absolutely delighted to hear that of your positive experience with our Ruislip Lettings team. I will be certain to pass on your kind comments to the team, We look forward to dealing with you in the future, Best regards Kelly....
Areas covered
  • HA4
  • UB9
  • UB10
  • HA5
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
17 2 27 0 1 0 3 0 0 2
Sarah Cleverley Sarah Cleverley
18 reviews

About Sarah No description set View full profile
Danielle Borgonon Danielle Borgonon
11 reviews

About Danielle No description set View full profile
Sophie Keeping Sophie Keeping
9 reviews

About Sophie No description set View full profile
Daniel Schultz Daniel Schultz
5 reviews

About Daniel No description set View full profile
Adam Wilson-Cloot Adam Wilson-Cloot
0 reviews

About Adam No description set View full profile

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Last updated at 1:23 PM 12/02/2016 by allAgents

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Last updated at 1:23 PM 12/02/2016 by allAgents

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