• Sarah Cleverley
    Sarah Cleverley
  • Danielle Borgonon
    Danielle Borgonon
  • Sophie Keeping
    Sophie Keeping
  • Daniel Schultz
    Daniel Schultz
  • Adam Wilson-Cloot
    Adam Wilson-Cloot
When two friends, James Gibbs and Paul Gillespie opened the doors of their first estate agency in Ruislip in 1991, they shared a vision of becoming the finest property service company in the area. Little did they know that their enthusiasm and commitment to service would create a company that would set the standard for the industry to follow. Gibbs Gillespie is a dynamic, multi office team with a hard earned reputation for achieving the highest price in the marketplace. But we’ve never rested Read full description... on our laurels and continue to introduce new ideas and innovative practices. Innovations such as Be First, our buyer and tenant personalised matching system; Just Listed, a high quality, colour, property magazine produced monthly; and professional photography, floorplans and video tours, have all been adopted by many others in an endeavour to emulate the success of Gibbs Gillespie. Gibbs Gillespie aims to be the very best of the best. We strive to shine in every area of our business, continually reinventing ourselves as we find better ways to achieve our clients' goals. We are a learning organisation. We regularly review our structure, systems and processes, asking ourselves: How can we improve our service to our clients?
Gibbs Gillespie

90 High Street Ruislip
Greater London
HA4 8LT

01895 622884
Mar 09,2017
Minithumbdown
By: 'Chris Switzer'
Mar 09,2017
0 people found
this helpful
Your staff took it upon themselves to cancel my personal accounts with utilities and council tax, this is completely out of order and while I fully understand that all estate agents are money hungry and greedy and all have sly little deals with different energy companies so you can benefit yourselves but still put up this fake annoying smile like you actually care about a customer, going behind my back is wrong and I'm disgusted, if I was genuinely given the choice to be locked in a room with a ...
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Was this helpful? Yes
Feb 01,2017
Minithumbup
Daniel Schultz
By: 'Petra'
Feb 01,2017
0 people found
this helpful
We are quite glad that we ended up working with Daniel at Gibbs Gillespie helping us to find our new home after a few months of hopeless flat hunting.It was quite refreshing to find an agent who was listening to our requirements, kept us updated on the latest available properties, was not pushy and knew exactly what we were after. Besides he is always helpful and cheerful. All the paperwork was quite fast and accurate.The fact that everything is happening online makes our life easier and we are...
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Was this helpful? Yes
Jan 31,2017
Minithumbup
Daniel Schultz
By: 'Susan'
Jan 31,2017
0 people found
this helpful
Danny has been really helpful in arranging a new Tenant for my Flat. He is efficient and goes the extra mile to make sure that everything is just right. A professional and personable young man who is a credit to Gibbs Gillespie....
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Comment on agent fees
Fees are reasonable and acceptable.
Was this helpful? Yes
Jan 25,2017
Minithumbup
Daniel Schultz
By: 'Baldip'
Jan 25,2017
0 people found
this helpful
Daniel has been an excellent agent to work with. When my wife and I started looking to rent a property, we did not expect things to move so quickly. In just over 1 week, we had the all clear and were told we will be getting our keys in the next few days. His communication skills have been great, and has managed this tenancy very well. Due to Daniels friendly and honest nature, he made it easy for my wife and I to ask as many questions as we could. I highly recommend Gibbs Gillespie lettings ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Oct 21,2016
Minithumbup
Sarah Cleverley
Sophie Keeping
By: 'Gill Poulton'
Oct 21,2016
0 people found
this helpful
Sarah was very helpful in preparing the house for rental again and always responded very quickly to emails so that I was kept well informed. Sophie was very efficient with the admin side of things. Thanks ladies!...
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Was this helpful? Yes
Feb 29,2016
Minithumbup
Sarah Cleverley
By: 'Ashford Developments Ltd'
Feb 29,2016
0 people found
this helpful
Our company highly values the professionalism and support and input of Sarah and her team at Uxbridge. Sarah has overseen a careful transition of our portfolio management to her company and has subsequently contributed to its growing value and success. We will miss her at Uxbridge!...
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Comment on agent fees
Fair and reasonable.
Was this helpful? Yes
Feb 28,2016
Minithumbup
Danielle Borgonon
Sophie Keeping
By: 'Sinead'
Feb 28,2016
0 people found
this helpful
I've been so impressed with Danielle and Sophie. Danielle, big thanks for contacting me quickly with viewings on my flat and promptly giving me feedback afterwards. You soon found me a great tenant and liaised between us to get everything sorted for their move in. Very professional and reliable service. Sophie, thank you for keeping me well informed and answering any queries quickly. You were very helpful and organised which made the process hassle free. Would not hesitate to deal with the tea...
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Was this helpful? Yes
Feb 26,2016
Minithumbup
Sophie Keeping
Danielle Borgonon
By: 'Gavin Catlow -Hawkins'
Feb 26,2016
0 people found
this helpful
I have been impressed by the whole team and the property was let quickly. They have always been quick to answer communications and provided helpful advice....
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Comment on agent fees
Reasonable. I can expect high standards of service now.
Was this helpful? Yes
Feb 25,2016
Minithumbup
Sophie Keeping
By: 'C Noble'
Feb 25,2016
0 people found
this helpful
Both Sophie and Chelsey have been extremely helpful and responsive throughout the letting process. It's been a pleasure working with them both to find our new home....
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Was this helpful? Yes
Feb 23,2016
Minithumbup
Danielle Borgonon
Sophie Keeping
By: 'LG'
Feb 23,2016
0 people found
this helpful
Both Danielle and Sophie are extremely helpful and friendly. Quick to respond to all queries. Best experience i have had with renting to date....
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Comment on agent fees
Average
Was this helpful? Yes
Feb 15,2016
Minithumbdown
By: 'Jonathan'
Feb 15,2016
1 people found
this helpful
Dealing with Gibbs Gillespie was torture. They did not arrange viewings until it suited them. For example, it took 3 calls over 3 weeks to get them to arrange a viewing on a property. When I put an offer on a property, I was told I would be contacted before the end of the day to hear an update on my offer; a call I am still waiting for (fingers crossed). At every stage of dealing with this company, I had to chase them for updates. It felt like they knew there was demand for their properties,...
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Was this helpful? Yes
By: Jo Ryan
Feb 16, 2016
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Dear Jonathan - We are sorry to hear that you weren't happy with your recent experience with our Ruislip lettings office. We work hard to provide a professional service and will investigate the concerns you have raised. Thank you for alerting us to this matter. Kind regards, Jo ...
Feb 12,2016
Minithumbup
Sophie Keeping
By: '488'
Feb 12,2016
0 people found
this helpful
Friendly, personal and professional throughout the letting process of our apartment. Refreshing in a world were customers are normally considered as irritants and inconviances....
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Comment on agent fees
There are agents offering cheaper rates, however cheaper is not necessarily better as well as relationships are built on trust and continuity.
Was this helpful? Yes
By: Jo Ryan
Feb 12, 2016
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Dear Kuldip - Thank you for taking the time to write a review. Sophie is a key member of our Ruislip lettings team and is popular with both our clients' and her colleagues and we value your feedback. Kind regards, Jo ...
Feb 10,2016
Minithumbup
Sarah Cleverley
By: 'Happy landlady'
Feb 10,2016
0 people found
this helpful
Gibbs Gillespie are the best estate agent around. They do exactly what they say on the tin. They are honest and do not lead you down the garden path. My flat is constantly let out and always at the rent they say they can get. Brilliant...
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Comment on agent fees
Fees are negotiable because they realize there is a lot of competition out there. But to be honest regardless of the fees I wouldnt change
Was this helpful? Yes
Feb 05,2016
Minithumbup
Ashley Stevens
By: 'CW Ruislip'
Feb 05,2016
0 people found
this helpful
Ashley's cheerful, helpful and efficient manner will be sorely missed, but I would like to congratulate him on his promotion. It is very well deserved as he (along with the team) has provided us with an excellent service over the years at Ruislip....
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Comment on agent fees
Excellent negotiations on fees
Was this helpful? Yes
By: Jo Ryan
Feb 05, 2016
View all comments (1)
Dear Catherine - Many thanks for taking the time to write a review about the service you have experienced with our Ruislip Lettings office. Ashley is a valued member of the team hence his recent promotion to Lettings Manager in our Rickmansworth office. I will pass on your feedback. Kind regards, Jo ...
Jan 27,2016
Minithumbup
Ashley Stevens
By: 'A Suchak'
Jan 27,2016
0 people found
this helpful
Hi Ashley, Congratulations on your promotion! I believe that it's well deserved. It has been a real pleasure to have known and worked with you for this past couple of years. Many thanks for all of the hard work that you've put in here at Pembroke House. It is greatly appreciated. Both my Father and I sincerely wish you all the very best in your new position. Take care, and all the best, Anil and Madhu Suchak....
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Was this helpful? Yes
By: Jo Ryan
Jan 27, 2016
View all comments (1)
Dear Anil and Madhu Thank you for taking the time to write a review about Ashley Stevens. We are delighted that you have been happy with the service you received. Ashley is a valued member of our lettings team and it is always a pleasure to receive positive feedback about our staff. Kind regards, Jo ...
Jan 26,2016
Minithumbup
Ashley Stevens
By: 'Ashley Stevens'
Jan 26,2016
0 people found
this helpful
I had the pleasure in dealing with Mr. Steve Ashley. He was able to manage my property professionally and reliably! He is highly active and efficient person. Mr. Stevens is a person that you can trust, and enjoy dealing with him. I wish him all the success!...
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Was this helpful? Yes
Nov 24,2015
Minithumbup
Danielle Borgonon
By: 'M Al Cade'
Nov 24,2015
0 people found
this helpful
High standard customer service and meet their customer Expectation helpful,patient,extra mile customer care and Service,call back all time and assure their customer satisfaction . Strongly recommend ....
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Comment on agent fees
Fair, affordable ,reasonable.
Was this helpful? Yes
By: JR
Nov 24, 2015
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Dear Mr Al Cade Thank you for taking the time to write your review. It is much appreciated and we're delighted that you were happy with the service you received. Kind regards, Jo ...
Oct 08,2015
Minithumbup
By: 'N Mahajan'
Oct 08,2015
0 people found
this helpful
This is the first time I have used Gibbs Gillespie and I am glad that I had a very pleasant experience. Natalie from Gibbs-Gillespie, Ruislip office was very professional from the start. She was very quick in responding to my queries by phone/email. Overall, I had a very smooth process in renting property through Gibbs-Gillespie. Thank you!...
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Was this helpful? Yes
By: KM
Oct 08, 2015
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Dear N Mahajan, Thank you for taking the time to write a review. Natalie is an extremely hard-working agent and ensures that our tenants receive an excellent customer service. We are very proud to have her represent Gibbs Gillespie, Best regards Kelly ...
Oct 03,2015
Minithumbup
By: 'Kevin Scott'
Oct 03,2015
0 people found
this helpful
Very pleased with the service we received, everything was straight forward hope it is the same going forward. Many thanks...
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Was this helpful? Yes
By: KM
Oct 05, 2015
View all comments (1)
Dear Kevin, Thank you for taking the time to write a review, Natalie is an extremely professional agent and works so hard to ensure that our tenants receive a first-class service, We are very proud to have her represent Gibbs Gillespie, Best regards Kelly ...
Sep 14,2015
Minithumbup
Sophie Keeping
By: 'Val & Pete York'
Sep 14,2015
0 people found
this helpful
Natalie and Sophie have delivered a confident, no fuss service with great courtesy and efficiency. Between them, they turned what could have been a stressful and challenging domestic and administrative process into a pleasure. Our contracts and tenants are now in place to the mutual contentment of both parties. Good job, well done, thank you!...
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Comment on agent fees
Too early to comment.
Was this helpful? Yes
By: KM
Sep 15, 2015
View all comments (1)
Dear Val & Pete, Thank you for taking the time to write a review. Natalie and Sophie are extremely hard-working agents and always try to give our Landlords a first class service. We are very proud to have them represent Gibbs Gillespie, We look forward to providing you with continued good service, Best regards Kelly ...
Sep 01,2015
Minithumbup
Jack Carroll
By: 'Sal'
Sep 01,2015
0 people found
this helpful
The agent was successful in finding me the right apartment. He helped us move into the apartment and get us through minor inconveniences associated with the property....
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Was this helpful? Yes
By: KM
Sep 02, 2015
View all comments (1)
Dear Sal, Thank you for taking the time to write a review. Jack is an extremely dedicated agent and works so hard to provide our tenants with an excellent service, We are very proud to have Jack represent Gibbs Gillespie, Best regards Kelly ...
Aug 27,2015
Minithumbup
Danielle Borgonon
By: 'Paul MAHER'
Aug 27,2015
0 people found
this helpful
Danielle was very helpful with my application for the property. She kept me constantly updated about potential moving dates, and also liaised with the SEAFORD ASSOCIATION on my behalf....
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Was this helpful? Yes
By: KM
Aug 27, 2015
View all comments (1)
Dear Paul, Thank you for taking the time to write a review, Danielle and Natalie are very dedicated and professional agents and work hard to ensure our tenants receive first class service, We are very proud to have them represent Gibbs Gillespie, Best regards Kelly ...
Aug 25,2015
Minithumbup
Sophie Keeping
By: 'Kiran'
Aug 25,2015
0 people found
this helpful
Mark, Sophie and Natalie were all extremely helpful in finding tenants for our property. Mark especially took the time to understand the type of tenants we were looking for and explain how the process all works which we definitely appreciated. Everything was dealt with quickly and efficiently....
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Was this helpful? Yes
By: KM
Aug 25, 2015
View all comments (1)
Dear Kiran, Thank you for taking the time to write a review, Mark and Sophie work very hard to ensure that our landlords received an excellent customer service. As a landlord it is very important that your agent listens carefully to your needs, We are very proud to have them represent Gibbs Gillespie and we look forward to providing you with continued good service, Best regards Kelly ...
Aug 18,2015
Minithumbup
By: 'Mr Joshi'
Aug 18,2015
0 people found
this helpful
We received a lot of help and useful advice from Ashley Stevens before instructing Gibbs and Gillespie, which made it possible to decide on letting our property. We received very helpful advice from Mark Tompkins on the best way in letting our house and achieving the best possible rent. The property was put on the market and within a few days we received offers of the asking rent. Natalie handled the introduction of applicants which were vetted very well. From the time of introducing the applica...
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Was this helpful? Yes
By: KM
Aug 19, 2015
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Dear Mr Joshi, Thank you for taking the time to write a review. The Ruislip lettings team are all extremely experienced letting agents, as a landlord is it very important that you feel that your investment is being looked after. We are absolutely delighted to hear that Mark, Ashley and Natalie have been of assistance to you, We look forward to providing you with continued good service, Best regards Kelly ...
Aug 18,2015
Minithumbup
By: 'Kelly'
Aug 18,2015
0 people found
this helpful
Excellent service, Natalie kept us up to date at all times. She was extremely prompt with her emails and always returned my calls. Great service and highly recommended....
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Was this helpful? Yes
By: KM
Aug 19, 2015
View all comments (1)
Dear Kelly, Thank you for taking the time to write a review. Natalie is a very experienced and professional agent and works very to hard to provide our tenants with an all round positive experience. We are very proud to have her represent Gibbs Gillespie, Best regards Kelly ...
Aug 17,2015
Minithumbup
By: 'Marek'
Aug 17,2015
0 people found
this helpful
First tenancy in UK for me . They were helpful and went us thru the whole process really good. We didn't have much time for viewing, only 2 days and it was 2 months before we scheduled to moved. Most of the companies couldn't help and Gibbs Gillespie did really nice....
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Comment on agent fees
Although I don't have much expiriance in tenancy in UK, I think it was fair.
Was this helpful? Yes
By: KM
Aug 17, 2015
View all comments (1)
Dear Marek, Thank you for taking the time to write a review. Natalie is an extremely experienced agent and works very hard to ensure our tenants have an all round positive experience. We are very proud to have her represent Gibbs Gillespie, Best regards Kelly ...
Aug 01,2015
Minithumbup
By: 'Angela Briggs'
Aug 01,2015
0 people found
this helpful
Natalie was very professional and helpful and made the moving process very easy. She is friendly and nothing seemed too much trouble! Thanks Natalie...
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Was this helpful? Yes
By: KM
Aug 03, 2015
View all comments (1)
Dear Angela, Thank you for taking the time to write a review. Natalie is a very hard-working and professional agent and we are delighted to have her represent Gibbs Gillespie. I will be certain to pass on your kind comments to Natalie, Best regards Kelly ...
Jul 28,2015
Minithumbup
Danielle Borgonon
By: 'Vicki'
Jul 28,2015
0 people found
this helpful
As a first time landlord I needed a lot of information and advice to get me through the process of renting out my flat. I received a professional and friendly service throughout the process....
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Was this helpful? Yes
By: KM
Jul 29, 2015
View all comments (1)
Dear Vicki, Thank you for taking the time to write a review. Mark and Danielle work so hard to provide our landlords with a first class service and in particular our first time landlords, We are very proud to have them both represent Gibbs Gillespie, We look forward to providing you with continued good service, Best regards Kelly ...
Jul 10,2015
Minithumbup
Jack Carroll
By: 'Nick Slatford'
Jul 10,2015
0 people found
this helpful
This is the first time renting for us and our family and we thought after hearing friends problems it would be a rocky ride. We were lucky Jack was on board to help and guide us from start to finish and made it a very easy process answering our questions and worries quickly. Moved in with no problems and a smooth ride due to Jacks help and knowledge. Knowing he is there in the future does make things a little less of a worry. Thanks for your help Jack....
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Was this helpful? Yes
By: KM
Jul 10, 2015
View all comments (1)
Dear Nick, Thank you for taking the time to write a review. Jack works so hard to ensure that letting process is simple and straightforward for our tenants. We are very proud to have jack represent Gibbs Gillespie and I will be certain to pass on your kind comments to him, Best regards Kelly ...
Jul 06,2015
Minithumbup
Danielle Borgonon
By: 'Immy'
Jul 06,2015
0 people found
this helpful
I have rated the agency an excellent rating, based solely on the efforts and commitment of Danielle. to be honest, I was significantly disappointed to arrive on a saturday with a property not ready to move in and unfortunately Danielle was not in the office. the other membders of staff i dealt with left me feeling dismissed, and palmed off, with little commitment to resolve the issues at hand - despite me stressing that i was fasting and having no use of a refridgerator in the heat we were hav...
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Comment on agent fees
I feel the fees are very high, expecially when i consider how poor the inventory check was - it would be a better option to attend the property with a tenant at the start of the tenancy and ask yourself "would i move in to this place in its current form" if you can answer yes, then there would be no dispute. allow the tenant to take their own photos with you present. I still do not understand how a company anywhere else in the country can perform the same service and charge half the fees of someone in london, when most reference agencies etc are national or online based anyway, so it cannot be a geographical issue!
Was this helpful? Yes
By: KM
Jul 06, 2015
View all comments (1)
Dear Immy, Thank you for taking the time to write a review. I am sorry to hear that you experienced difficulties moving into your property, however I am delighted to hear that Danielle was able to quickly and efficiently manage the problems. Danielle is a very experienced agent and we are very proud to have her represent Gibbs Gillespie, Best regards Kelly ...
Areas covered
  • HA4
  • UB9
  • UB10
  • HA5
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 90% accuracy of agent's valuations
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
18 2 29 1 1 0 3 0 0 2
Sarah Cleverley Sarah Cleverley
18 reviews

About Sarah No description set View full profile
Danielle Borgonon Danielle Borgonon
11 reviews

About Danielle No description set View full profile
Sophie Keeping Sophie Keeping
9 reviews

About Sophie No description set View full profile
Daniel Schultz Daniel Schultz
8 reviews

About Daniel No description set View full profile
Adam Wilson-Cloot Adam Wilson-Cloot
0 reviews

About Adam No description set View full profile

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Last updated at 1:23 PM 12/02/2016 by allAgents

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Last updated at 1:23 PM 12/02/2016 by allAgents

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