• Maggie Brown
    Maggie Brown
  • Philip Smith
    Philip Smith
  • Ashley Stevens
    Ashley Stevens
  • Penny OConnor
    Penny OConnor
  • Don Maclean
    Don Maclean
  • Josh Reynolds
    Josh Reynolds
  • Will Curling
    Will Curling
  • Darren Hopcroft
    Darren Hopcroft
  • Stuart Glanfield
    Stuart Glanfield
  • Tom Hallt
    Tom Hallt
When two friends, James Gibbs and Paul Gillespie opened the doors of their first estate agency in Ruislip in 1991, they shared a vision of becoming the finest property service company in the area. Little did they know that their enthusiasm and commitment to service would create a company that would set the standard for the industry to follow. Gibbs Gillespie is a dynamic, multi office team with a hard earned reputation for achieving the highest price in the marketplace. But we’ve never rested Read full description... on our laurels and continue to introduce new ideas and innovative practices. Innovations such as Be First, our buyer and tenant personalised matching system; Just Listed, a high quality, colour, property magazine produced monthly; and professional photography, floorplans and video tours, have all been adopted by many others in an endeavour to emulate the success of Gibbs Gillespie. Gibbs Gillespie aims to be the very best of the best. We strive to shine in every area of our business, continually reinventing ourselves as we find better ways to achieve our clients' goals. We are a learning organisation. We regularly review our structure, systems and processes, asking ourselves: How can we improve our service to our clients?
Gibbs Gillespie

3 Odeon ParadeHigh Street Rickmansworth
Hertfordshire
WD3 1EE

01923 771771

Nov 23,2016
Minithumbdown
By:
Nov 23,2016
Featured Review
0 people found
this helpful
As a Lanlord having placed four of my buy to let with our Rickmansworth office found the service to be very satifactory and all of the staff polite and helpful. I rate your company to be one of the best in the UK based on my experience with other Esatae Agents. Keep the good work....
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Comment on agent fees
Fees is more competitive as compared to other Agents
Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
Featured Review
0 people found
this helpful
The service I received was outstanding, really appreciated the smooth transition of moving into our new house. Great customer service and speedy correspondence....
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Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
Featured Review
0 people found
this helpful
When I purchased a second property for rental I was very unsure with the responsibilities of been a landlord and having the worry of having the property vacant for periods of time, I must say all these concerns have been taken away from me by the wonderful work produced by Ashley Stevens and his team. I regard myself as very fortunate to have this team looking after my property. My tenant gave notice recently and a new tenant was found in a matter of days, I had the pleasure of meeting Ashley, S...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 26,2016
Minithumbup
By:
Oct 26,2016
Featured Review
0 people found
this helpful
I found Josh to be extremely helpful and efficient. What impressed me were the regular phone calls keeping me up to date and the relative speed of the sale of our flat. I look forward to the same when my house goes on the market next year! Many thanks....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Oct 21,2016
Minithumbup
By:
Oct 21,2016
Featured Review
0 people found
this helpful
All aspects of the tenancy process were timely and carried out in a professional yet friendly (but not patronising) approach. Have used a number of agents previously and this branch is definitely one of the best....
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Comment on agent fees
Arrangements were automatically sorted to ensure we paid the lowest fees possible for our particular circumstances. This made them very competitive.
Was this helpful? Yes
Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
Satisfactory service. Photos taken to advertise the flat were excellent. The property was let reasonably quickly, but for £50-£75 less per month than we were originally advised would be achievable 6 months previously, even though the property was unaltered, and no market factors were given as reasons for this lower amount, so this was disappointing. Communication has been prompt, staff have always been available and generally the process has from marketing to letting has gone smoothl...
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Comment on agent fees
the monthly percentage fee is good value, including rent guarantee
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
Great service from Ashley, Casey, Danny and Penny This was my first time letting and they explained the whole process and were always on the end of a phone or replying back to email straight away. Made life so much easier for me not having to chase them on anything....
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Comment on agent fees
reasonable
Was this helpful? Yes
May 05,2016
Minithumbup
By:
May 05,2016
0 people found
this helpful
Excellent and friendly service which got us exactly the place we wanted with minimal fuss. The staff were knowledgeable and accessible and helped make the move as smooth as possible....
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Comment on agent fees
I did feel fees were a little excessive - ‚£400 for preparing a tenancy agreement which appeared to be essentially a template with a few details changed. The agent was expensive but not extortionately so.
Was this helpful? Yes
Apr 27,2016
Minithumbup
By:
Apr 27,2016
0 people found
this helpful
I had a great experience with both Casey and Penny. I was under a lot of pression from my job perspective and had little time to make the decision of getting the new house, as I visited the house while still waiting to get my job offer. Casey was very understanding with it and provided me with all the information I required when requested to (especially relating to all the points in the contract). Penny was also my point of contact and was always friendly and coming back to me when needed! I...
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Comment on agent fees
I guess the fees are normal for London, some agencies are cheaper but then not sure if they provide an as-good service as this one!
Was this helpful? Yes
Apr 22,2016
Minithumbup
By:
Apr 22,2016
0 people found
this helpful
Great service from Ashley, Casey and Daniel from the branch in Rickmansworth. Very professional, informative and help you every step of the way....
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Comment on agent fees
Good - fair
Was this helpful? Yes
Apr 15,2016
Minithumbup
By:
Apr 15,2016
1 people found
this helpful
It pleasant working with Philip on the purchase of our new 3 bed house. Philip was friendly and always available on phone for a quick chat. He was able to arrange multiple viewings on a really short notice. We were glad that things moved really quickly to a fruitful outcome....
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Was this helpful? Yes
Mar 29,2016
Minithumbup
By:
Mar 29,2016
0 people found
this helpful
After placing my property on the market with Gibbs, I have received a first class service from start to finish. I was particularly impressed with Judith's level of commitment, chasing both sets of solicitors and aquiring vital information which smoothed the whole process. Thank you Judith...
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Was this helpful? Yes
Mar 21,2016
Minithumbup
By:
Mar 21,2016
0 people found
this helpful
After placing my property on the market with Gibbs, I have received a first class service from start to finish. I was particularly impressed with Judith's level of commitment, chasing both sets of solicitors and aquiring vital information which smoothed the whole process. Thank you Judith you've been great....
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Was this helpful? Yes
Mar 17,2016
Minithumbup
By:
Mar 17,2016
0 people found
this helpful
Philip has been helpful throughout of the process and we would like him to thank for his help and support....
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Was this helpful? Yes
Mar 16,2016
Minithumbup
By:
Mar 16,2016
0 people found
this helpful
I purchased my property from Gibbs in Rickmansworth over a year ago. I found their service and professionalism to be excellent. When I then decided to rent out the flat, I had no hesitation in choosing Gibbs again. It was a pleasure dealing with Ashley from the beginning to finding a tenant, which was a quick, completely smooth and stress-free process. Highly recommended!...
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Comment on agent fees
Reasonable.
Was this helpful? Yes
Mar 16,2016
Minithumbup
By:
Mar 16,2016
0 people found
this helpful
I cannot thank Will enough for his hard work and service throughout the sale of my property. I was working to very tight deadlines and he made the process very easy and hassle free. My calls were always answered and dealt with in a very professional manner and my queries were dealt with very efficiently. I would not hesitate to recommend Will to anyone who is looking to sell their property. His knowledge and service is second to none....
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Comment on agent fees
Agent fees are very reasonable. They work very hard for their money.
Was this helpful? Yes
Mar 14,2016
Minithumbup
By:
Mar 14,2016
0 people found
this helpful
Philip Smith is a friendly, professional and helpful agent at Gibbs Gillespie, Rickmansworth. Although I interacted with other people at Gibbs, I predominantly dealt with Philip. He spoke to me candidly and was very knowledgable about every property he showed me around. He was quick to get back to me if I left him a message or email. It was a shame that when it came to the house offer being accepted that Philip was no longer involved in the ongoing process and was passed to other more senior mem...
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Was this helpful? Yes
By: Jo Ryan
Mar 16, 2016
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Dear Nicholas - Thank you for your feedback regarding Philip Smith. Philip is an experienced agent who always acts in a professional, efficient and friendly manner towards our clients. We are sorruy to hear that you were disappointed with the service you received from other members of our team and we will be looking into this. Thank you for bringing it to our attention. Kind regards, Jo....
Mar 08,2016
Minithumbup
By:
Mar 08,2016
0 people found
this helpful
Will Curling has been very helpful in both identifying the property that met my requirements and showing it to me. He was punctual for the viewing and followed up promptly. He took my offer and worked with the vendor to secure a deal that met both of our needs. To date the process has been very easy and stress free. Thank you Will - keep it up as we drive for timely completion....
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Was this helpful? Yes
Mar 07,2016
Minithumbup
By:
Mar 07,2016
0 people found
this helpful
We dealt with Phillip from start to finish with what should of been a very straight forward sale , but it came with its challenges !! We could not of asked for anyone better to represent us , Phillip was always contactable , honest and patient , I would highly recommend Phillip and Gibbs to any of my friends and family . Phillip always kept us updated some times 2 to 3 times a day , and answered any question we had , I would like to take this opportunity to thank Phillip for everything he di...
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Comment on agent fees
good
Was this helpful? Yes
Mar 04,2016
Minithumbup
By:
Mar 04,2016
0 people found
this helpful
Casy is a very competent, polite young man who is a credit to your company. I had a problem with renting my property, I went to him and within four days I had new tenants, with a secure good offer arranged within one week. He was in constant contact with me over this time which made me feel very confident in his abilities. This process for me went smoothly and without complications. Casy knows his job very well and could advise me throughout the whole process. He deserves credit for his profess...
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Comment on agent fees
Due to the situation I was in this agent was happy to negotiate fees. I feel that I have paid a suitable amount but this is due to the excellent service from Casy.
Was this helpful? Yes
Mar 01,2016
Minithumbup
By:
Mar 01,2016
0 people found
this helpful
Will worked hard during the whole of our buying process earlier this year. He is efficient, polite and progressed everything as quickly as possible. Thank you for making our purchase easy....
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Was this helpful? Yes
Feb 24,2016
Minithumbup
By:
Feb 24,2016
0 people found
this helpful
Been a new landlord is difficult without the experience and knowledge of renting and Gibbs Gillespie have helped me with this transition, I have only dealt with Ashley, Danny and Casey who have given me a professional service and helped with any queries I may have. Nothing is too much trouble and I look forward to using Gibbs Gillespie for many years to come. I can not thank them enough....
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Comment on agent fees
Nothing is free in life and the charges are what you would expect
Was this helpful? Yes
Feb 18,2016
Minithumbup
By:
Feb 18,2016
0 people found
this helpful
We recently exchanged and completed our property through Gibbs Rickmansworth Team. From the beginning we dealt with Fiona Lewis who was very helpful. During our three months waiting process we had an opportunity to speak to Judith and Philip who are both outstanding in customer services and are extremely helpful. As a first time buyer I could never imagine that buying a property in UK takes such a long time and comes with plenty of hurdles during this process! Should there had not been any suppo...
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Was this helpful? Yes
By: Jo Ryan
Feb 19, 2016
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Dear Bhavin - Thank you for taking the time to write a review sharing your recent home buying experience through our Rickmansworth sales office. We're delighted that everything worked out well and we wish you the very best of luck in your new home. Kind regards, Jo....
Feb 10,2016
Minithumbup
By:
Feb 10,2016
0 people found
this helpful
As first time buyers, we had to interact with many estate agents over the duration of our search process and were very happy with Gibbs Gillespie in terms of their professionalism. Philip in particular was very helpful to find the right house for us. From the very first interaction he has been very courteous, diligent and transparent with us. We were kept up to date throughout and he was always around on mails, phone or in person to provide the right advise promptly. Even after completion he ha...
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Was this helpful? Yes
By: Jo Ryan
Feb 10, 2016
View all comments (1)
Dear Anju & Sumit - Many thanks for your positive feedback regarding the service you received from Philip Smith. The home buying process can be very stressful and it's always good to know that our staff have the experience to reassure our clients' that things are progressing smoothly, Good luck in your new home. Kind regards, Jo....
Feb 05,2016
Minithumbup
By:
Feb 05,2016
0 people found
this helpful
Daniel was knowledgable and extremely helpful in what turned out to be a quick exchange and had us in our rented property in a week. I highly recommend Gibbs Gillespie!...
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Comment on agent fees
For the effort, efficiency and professionilsm they're worth every penny
Was this helpful? Yes
By: Jo Ryan
Feb 05, 2016
View all comments (1)
Dear Jon - We appreciate you taking the time to write a review and are happy that you were pleased with the service you received from Daniel. We hope you're happy in your new home. Kind regards, Jo....
Feb 04,2016
Minithumbup
By:
Feb 04,2016
0 people found
this helpful
My partner and I visited Gibbs Gillespie in Rickmansworth just before Xmas, and although the property market was quiet at this time, Judith was extremely helpful in showing us the properties they had for sale but she also showed her market knowledge by talking to us about properties that she knew would be coming on to the market in the near future. She kept in touch regularly and was always prompt, polite and courteous. Eventually we found a property out of the area, but I wanted to write a revi...
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Was this helpful? Yes
By: Jo Ryan
Feb 05, 2016
View all comments (1)
Dear Steve - Thanks for taking the time to write a review about the service you received from Judith. It's always a pleasure to read positive feedback our staff and to know that their hard work doesn't go unnoticed all the time. We wish you the very best of luck in your new home. Kind regards, Jo....
Jan 29,2016
Minithumbup
By:
Jan 29,2016
1 people found
this helpful
Ricky and Danny have been exceptionally helpfull in helping us with an ongoing issue in our flat. The property is not managed by the estate agents but they have still done everything they can to help us and it is greatly appreciated....
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Was this helpful? Yes
Jan 15,2016
Minithumbup
By:
Jan 15,2016
0 people found
this helpful
A fantastic service from Daniel, we went from start to finish without a glitch and nothing was too much trouble. I wouldn't hesitate in recommending Gibbs to anyone....
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Was this helpful? Yes
By: JR
Jan 18, 2016
View all comments (1)
Dear Lauren, Thank you for taking the time to write a review. Daniel works hard to ensure that our clients receive a first class service and it's always rewarding to receive positive feedback about our staff. Kind regards, Jo....
Oct 26,2015
Minithumbup
By:
Oct 26,2015
0 people found
this helpful
We are very grateful for the assistance offered by Fiona and her team during our recent sale and purchase. The positive attitude and enthusiasm of the team was outstanding. From the outset, Fiona kept us informed of all updates and was available to discuss any queries we had. Without her perseverance and guidance I'm not sure we would have reached this point. Thank you. I would highly recommend....
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Was this helpful? Yes
By: KM
Oct 27, 2015
View all comments (1)
Dear J James, Thank you for taking the time to write a review, Fiona and Philip work so hard to ensure that our vendors receive a first class service, We are very proud to have them both represent Gibbs Gillespie, Many thanks Kelly....
Oct 21,2015
Minithumbup
By:
Oct 21,2015
0 people found
this helpful
The level of service we received from the Rickmansworth team was exemplary. We were particularly impressed with the professionalism demonstrated by Alan Kempster. We had the process of how our house would be marketed clearly from day one. On receipt of offers there was no pressure on which one to take. When the first offer fell through our house was back on the market that day and had successfully sold the same week. This was down to understanding exactly what buyers were looking for and matc...
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Was this helpful? Yes
By: KM
Oct 27, 2015
View all comments (1)
Dear Thorn, Thank you for taking the time to write a review, Alan is an extremely professional agent and works very hard to ensure that our vendors receive a first class service, We are proud to have him represent Gibbs Gillespie, Best regards Kelly....
Oct 21,2015
Minithumbdown
By:
Oct 21,2015
0 people found
this helpful
The initial service, before we had the an offer accepted was good, particularly from Philip who was always helpful. However, once the offer was accepted and we were dealing with Alan Kempster, the service deteriorated rapidly. Alan was unhelpful and often rude and despite having to deal through Alan throughout the process, he didn't even make himself available to hand over the keys on completion (although I'm sure they made a healthy commission on our purchase). You would never hear from Alan...
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What agent could do to change your mind?
See review above.
Was this helpful? Yes
Oct 13,2015
Minithumbup
By:
Oct 13,2015
0 people found
this helpful
As I lived a great distance from the property it was nice to have some one on site as it were to show people around for us. would recommend them....
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Comment on agent fees
Yes as far as we know at the moment.
Was this helpful? Yes
By: KM
Oct 13, 2015
View all comments (1)
Dear Mrs Weatherill, Thank you for taking the time to write a review, Fiona and the Rickmansworth Sales team are extremely experienced agents and work very hard to ensure that our vendors receive a first class service, I will pass on your kind comments to the team, Many thanks Kelly....
Sep 21,2015
Minithumbup
By:
Sep 21,2015
0 people found
this helpful
James was always very helpful throughout my sale and purchase. He always kept me updated and responded in a timely manner. Everything was dealt with very efficiently from valuation to completion....
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Was this helpful? Yes
By: KM
Sep 22, 2015
View all comments (1)
Dear Julie, Thank you for taking the time to write a review. James is an extremely professional agent and works so hard to ensure that our vendors receive a first class service, We are very proud to have him represent Gibbs Gillespie, Best regards Kelly....
Sep 01,2015
Minithumbup
By:
Sep 01,2015
1 people found
this helpful
I received an absoultely prime and excellent service from James. He chased up the solicitor for the sticky points and speed up all transaction. He also provided all necessary information when I moved in to the flat. He is very polite, helpful and highly professional person with outstanding attitude to work with excellent communication skills. I would definitely recommend James Townsend & Gibbs Gillespie....
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Was this helpful? Yes
By: KM
Sep 02, 2015
View all comments (1)
Dear Jan, Thank you for taking the time to write a review, James is such a professional agent and really works hard to provide our buyers with an all-round excellent service, We are very proud to have James represent Gibbs Gillespie and I will be certain to pass on your kind comments to him, Best regards Kelly....
Aug 20,2015
Minithumbup
By:
Aug 20,2015
0 people found
this helpful
The staff were incredibly professional, responsive and patient. I was impressed by how quickly my property was let and the speed at which snagging issues were resolved....
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Was this helpful? Yes
By: KM
Aug 20, 2015
View all comments (1)
Dear Happy Landlady, Thank you for taking the time to write a review. Vicky and Charlotte work so hard to provide an all round customer service for our landlords so we are delighted to hear that we have been of service to you, We are very proud to have them represent Gibbs Gillespie, Best regards Kelly....
Areas covered
  • WD3
  • WD4
  • WD5
  • WD17
  • WD18
  • WD19
  • WD23
  • WD25
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £200,000
  • Max: £1,200,000

Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
19 2 24 0 29 0 20 1 1 2
Maggie Brown Maggie Brown
0 reviews

About Maggie No description set View full profile
Philip Smith Philip Smith
11 reviews

About Philip No description set View full profile
Ashley Stevens Ashley Stevens
12 reviews

About Ashley No description set View full profile
Penny OConnor Penny OConnor
4 reviews

About Penny No description set View full profile
Don Maclean Don Maclean
Mortgage Adviser
1 reviews

About Don No description set View full profile
Josh Reynolds Josh Reynolds
2 reviews

About Josh No description set View full profile
Will Curling Will Curling
3 reviews

About Will No description set View full profile
Darren Hopcroft Darren Hopcroft
Sales Director
7 reviews

About Darren No description set View full profile
Stuart Glanfield Stuart Glanfield
4 reviews

About Stuart No description set View full profile
Tom Hallt Tom Hallt
0 reviews

About Tom No description set View full profile

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Last updated at 1:19 PM 12/02/2016 by allAgents

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Last updated at 1:19 PM 12/02/2016 by allAgents

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