When two friends, James Gibbs and Paul Gillespie opened the doors of their first estate agency in Ruislip in 1991, they shared a vision of becoming the finest property service company in the area. Little did they know that their enthusiasm and commitment to service would create a company that would set the standar
d for the industry to follow.
Gibbs Gillespie is a dynamic, multi office team with a hard earned reputation for achieving the highest price in the marketplace. But we’ve never rested on our laurels and continue to introduce new ideas and innovative practices.
Innovations such as Be First, our buyer and tenant personalised matching system; Just Listed, a high quality, colour, property magazine produced monthly; and professional photography, floorplans and video tours, have all been adopted by many others in an endeavour to emulate the success of Gibbs Gillespie.
Gibbs Gillespie aims to be the very best of the best. We strive to shine in every area of our business, continually reinventing ourselves as we find better ways to achieve our clients' goals. We are a learning organisation. We regularly review our structure, systems and processes, asking ourselves: How can we improve our service to our clients?
By : 'Christina' Services : Letting( As a Owner ) Rent PCM : £1300 Would you recommend ? : No Postcode : UB10
13 Oct 2015
People found this helpful0
I am a Landlady who rents out a single property, managed by Gibbs and Gillespie Uxbridge Office.
We have been renting the property for three years to a single family who have recently moved out. We have had a mixed experience with Gibbs and unfortunately not quite the excellent service we were... Read Full Review
Services : Letting( As a Owner )Date: 12th Oct 2015
I am a Landlady who rents out a single property, managed by Gibbs and Gillespie Uxbridge Office. We have been renting the property for three years to a single family who have recently moved out. We have had a mixed experience with Gibbs and unfortunately not quite the excellent service we were expecting, especially as we live outside the UK.
Until recently, we have not had a single point of contact and I have had to explain who I am and what the situation with the property is every time I call. The overall impression is that I have to constantly chase up to ensure things get done in a timely manner. When trying to rent out the property this time around this lead to confusion about which tenants were actually moving in - I got two different answers from two different people. This has since been rectified with Holly being assigned.
We have had issues with quotes from suppliers. We asked Gibbs to provide quotes from Tree Surgeons to remove three trees from the garden, but never received a quote and in the end managed this ourselves. Similarly, some of the quotes have been very expensive and we have paid more than 50% less by arranging this ourselves (e.g. to fix a broken fence). I hope Gibbs can review their supplier network, because this seems an obvious place in which they could offer their clients an improved, cost effective service leveraging their scale.
Finally, our biggest issue was with the third party inspection when the tenants checked out. Despite listing numerous defects, the Inspector missed the fact our conservatory floor was damaged and needed entirely replacing significant cost, also one of the windows didn't open and needed replacing.
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Dear Christina
Thanks for alerting us to this. Our agents work hard to provide a professional service, and I'm sorry that we didn't meet your expectations. I will will forward your feedback to the ...
the agents helped me out all ...
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5 Star Review
By : 'Talal' Services : Letting( As a Tenant ) Rent PCM : £1175 Would you recommend ? : Yes Postcode : UB8
9 Oct 2015
People found this helpful0
the agents helped me out all the way to the recieving of the appartment and were very helpful, kind, and really... Read Full Review
Dear Talal,
Thank you for taking the time to write a review, Sarah & Chris are both extremely hard-working agents and make sure all our tenants receive a first class service,
We are very proud...
From start to finish on this ...
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5 Star Review
By : 'Dal' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : UB8
7 Oct 2015
People found this helpful0
From start to finish on this letting have had excellent service from the Uxbridge office
All the communications via the phone have been great and all staff spoke well.
Sarah and Lewis very good on the lettings. Purchased the property through the Uxbridge office and Tim also very... Read Full Review
Services : Letting( As a Owner )Date: 6th Oct 2015
From start to finish on this letting have had excellent service from the Uxbridge office All the communications via the phone have been great and all staff spoke well. Sarah and Lewis very good on the lettings. Purchased the property through the Uxbridge office and Tim also very good.
The UK's Largest Customer Review Website for the Property Industry
Dear Dal,
Thank you for taking the time to write a review, Sarah and Lewis are extremely professional agents and work very hard to ensure that our Landlords receive a positive service. We are also...
I am using Gibbs Gillipie ...
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5 Star Review
By : 'Mohammad' Services : Letting( As a Owner ) Rent PCM : £1200 Would you recommend ? : Yes Postcode : UB8
5 Oct 2015
People found this helpful0
I am using Gibbs Gillipie Uxbridge branch for over 3 years. The staff dealings have been professional, courteous and prompt. They have always thoroughly vetted the and Introduced good tenants. Recent letting was dealt with by Ms Lewis Bolton. All dealings were through emails. I found her very... Read Full Review
Services : Letting( As a Owner )Date: 4th Oct 2015
I am using Gibbs Gillipie Uxbridge branch for over 3 years. The staff dealings have been professional, courteous and prompt. They have always thoroughly vetted the and Introduced good tenants. Recent letting was dealt with by Ms Lewis Bolton. All dealings were through emails. I found her very prompt, courteous and helpful. She is a very good resource for Gibbs Gillispie.
The UK's Largest Customer Review Website for the Property Industry
Dear Mohammed,
Thank you for taking the time to write a review. Lewis and Sarah are extremely professional agents and work so hard to provide our landlords with a first class service.
We are very...
I bought a property in Hayes ...
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4 Star Review
By : 'Happy' Services : Letting( As a Owner ) Sold price : £175000 Would you recommend ? : Yes Postcode : UB3
29 Sept 2015
People found this helpful0
I bought a property in Hayes through Gibbs Gillespie, Uxbridge. It was a tough sale that took over 14 months to complete. The vendor lost her parents, the paper work was onerous as the lease was being extended but I must commend Danielle Genard for never giving up and helping me close the sale.... Read Full Review
Comments on Agent Fees
I was happy with the 1% discount and 7% lettings fee (ex-VAT). I knew what my outgoings would be from the rent and was able to plan my cash flow well in advance thanks to the advice and support provided by Gibbs.
Happy Buy-to-let Landlord said about Gibbs Gillespie
Services : Letting( As a Owner )Date: 28th Sep 2015
I bought a property in Hayes through Gibbs Gillespie, Uxbridge. It was a tough sale that took over 14 months to complete. The vendor lost her parents, the paper work was onerous as the lease was being extended but I must commend Danielle Genard for never giving up and helping me close the sale.
It was natural therefore as a new buy-to-let landlord to request Gibbs to market and rent the property. I got excellent advise from Lewis Bolton, who supported me all the way from sharing experts on the Gibbs books, to finding me the right tenant. A long-term 2-year let at full asking price.
I thought both the sales and lettings teams were very professional and I felt supported all the way through a very long, difficult sale process but a very short and painless lettings! I would recommend Gibbs as it was a pleasure dealing with them through the end-to-end process. It was one of the best teams I have worked with as a buy-to-let landlord!
The UK's Largest Customer Review Website for the Property Industry
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Caleigh, was professional, ...
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5 Star Review
By : 'opinder' Services : Letting( As a Tenant ) Rent PCM : £1395 Would you recommend ? : Yes Postcode : UB10
29 Sept 2015
People found this helpful0
Caleigh, was professional, efficient and diligent. I unfortunately forgot an appt but she still maintained contact. It was a total pleasure dealing with her. Everything was done on time and clear instructions provided at all times. I found my ideal property for my daughter and I am very happy.... Read Full Review
Services : Letting( As a Tenant )Date: 28th Sep 2015
Caleigh, was professional, efficient and diligent. I unfortunately forgot an appt but she still maintained contact. It was a total pleasure dealing with her. Everything was done on time and clear instructions provided at all times. I found my ideal property for my daughter and I am very happy. Compared to other estate agents Caleigh was friendly, kind and has an excellent demeanor. Thank you!!!!
The UK's Largest Customer Review Website for the Property Industry
Dear Opinder
Thank you for taking the time to write a review. Caleigh works so hard to find our tenants the perfect property so we are delighted to hear that she has been of service to you,
We are ...
Throughout the process Holly ...
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5 Star Review
By : 'Jamie' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : UB9
28 Sept 2015
People found this helpful0
Throughout the process Holly kept me up to date and dealt with everything in a very professional manor, I would recommend her and the... Read Full Review
Dear Jamie,
Thank you for taking the time to write a review, Holly is an extremely professional and hard-working agent.
We are very proud to have her represent Gibbs Gillespie and I will be sure to ...
Agents were very professional ...
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5 Star Review
By : 'Devon' Services : Letting( As a Tenant ) Rent PCM : £1250 Would you recommend ? : Yes Postcode : UB3
27 Sept 2015
People found this helpful0
Agents were very professional and friendly, they paid attention to detail, while all information was submitted in a timely manner. I would recommend agents any... Read Full Review
Services : Letting( As a Tenant )Date: 26th Sep 2015
Agents were very professional and friendly, they paid attention to detail, while all information was submitted in a timely manner. I would recommend agents any time.
The UK's Largest Customer Review Website for the Property Industry
Dear Devon,
Thank you for taking the time to write a review, Caleigh and Louise always work extremely hard to ensure that our tenants receive a first class service.
We are very proud to have them...
a very excellent ...
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5 Star Review
By : 'andy' Services : Letting( As a Tenant ) Rent PCM : £1000 Would you recommend ? : Yes Postcode : UB81
22 Sept 2015
People found this helpful0
a very excellent service.Every time I go in nothing is too much trouble for sarah or holly.they are always professional.its nice to deal with people who are so nice and... Read Full Review
Services : Letting( As a Tenant )Date: 21st Sep 2015
a very excellent service.Every time I go in nothing is too much trouble for sarah or holly.they are always professional.its nice to deal with people who are so nice and friendly
The UK's Largest Customer Review Website for the Property Industry
Dear Andy,
Thank you for taking the time to write a review. Holly and Sarah are extremely dedicated agents and work so hard to provide our tenants with a first class service,
We are very proud to...
I got a very pro-active and ...
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4 Star Review
By : 'ANKRISH' Services : Letting( As a Tenant ) Rent PCM : £1395 Would you recommend ? : Yes Postcode : UB8
22 Sept 2015
People found this helpful0
I got a very pro-active and positive feeling from Caleigh in Gibbs. she was prompt in her replies and specific in the process of letting the apartment to... Read Full Review
Services : Letting( As a Tenant )Date: 21st Sep 2015
I got a very pro-active and positive feeling from Caleigh in Gibbs. she was prompt in her replies and specific in the process of letting the apartment to me.
The UK's Largest Customer Review Website for the Property Industry
Dear Ankrish,
Thank you for taking the time to write a review. Caleigh and Lewis are extremely hard-working agents and we are very proud to have them represent Gibbs Gillespie,
I will pass your...
Gibbs letting agents were ...
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5 Star Review
By : 'SM' Services : Letting( As a Tenant ) Rent PCM : £1350 Would you recommend ? : Yes Postcode : UB8
15 Sept 2015
People found this helpful0
Gibbs letting agents were fantastic throughout the process from viewing to signing the contract. Of all the agencies I came across during my property search their fees were amongst the lowest. In particular Sarah C & Caleigh P were a pleasure to be dealing with. They both went above and beyond ... Read Full Review
Services : Letting( As a Tenant )Date: 14th Sep 2015
Gibbs letting agents were fantastic throughout the process from viewing to signing the contract. Of all the agencies I came across during my property search their fees were amongst the lowest. In particular Sarah C & Caleigh P were a pleasure to be dealing with. They both went above and beyond (and continue to do so whenever I have a query) to ensure I understand exactly what is going on and that all of my questionscommunications are answered promptly and without disappointment. I would definitely use Gibbs again and recomend the lettings team as overall they provide a great service & are always very pleasant.
The UK's Largest Customer Review Website for the Property Industry
Dear SM,
Thank you for taking the time to write a review,
Sarah and Caleigh work so hard to provide our tenants with an all-round customer service and we are very proud to have them represent Gibbs ...
Dear Tim
Thank you so ...
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5 Star Review
By : 'Rosemary' Services : Sales( As a Vendor ) Sold price : £250000 Would you recommend ? : Yes Postcode : UB7
31 Aug 2015
People found this helpful0
Dear Tim
Thank you so much for all your hard work and for proving me totally wrong on value ( I am pleased to say) and for driving the sale through to a successful conclusion.
Well done to all concerned. I hope Nicola and Roryy will be very happy in their new home.
... Read Full Review
Services : Sales( As a Vendor )Date: 30th Aug 2015
Dear Tim
Thank you so much for all your hard work and for proving me totally wrong on value ( I am pleased to say) and for driving the sale through to a successful conclusion.
Well done to all concerned. I hope Nicola and Roryy will be very happy in their new home.
Rosemary
The UK's Largest Customer Review Website for the Property Industry
Dear Rosemary
Thank you for taking the time to write a review. Tim and Sarah are extremely professional agents and work so hard to provide our vendors with an excellent service.
We are very proud...
I am writing on behalf of my ...
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5 Star Review
By : 'Magda' Services : Letting( As a Tenant ) Rent PCM : £900 Would you recommend ? : Yes Postcode : UB7
31 Aug 2015
People found this helpful0
I am writing on behalf of my parents who are renting one of the properties from Gibbs Gillespie in Uxbridge. They moved in at the beginning of the year and they are still very happy with all the service they received.
We would like to say a big thank you especially to Nick and Lewis who we were... Read Full Review
Services : Letting( As a Tenant )Date: 30th Aug 2015
I am writing on behalf of my parents who are renting one of the properties from Gibbs Gillespie in Uxbridge. They moved in at the beginning of the year and they are still very happy with all the service they received. We would like to say a big thank you especially to Nick and Lewis who we were dealing with. Both of them were very professional and helpful. Nick, thank you for your enthusiastic attitude and being so friendly and professional at the same time. Lewis, we appreciate your help with all the documents as well as your excellent communication and being always there if we had any questions.
Just to let you know we have been looking for a place to rent for my parents for a long time, also from different agencies and what makes you outstanding is treating people fair and equally. Thank you for that. Compliments to Gibbs Gillespie.
Kind Regards
The UK's Largest Customer Review Website for the Property Industry
Dear Magda,
Thank you for taking the time to write a review. Nick and Lewis are extremely hard-working and professional agents and we are delighted to hear that your parents have settled into their ...
Hi Tim, thank you for all ...
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5 Star Review
By : 'Hassan' Services : Sales( As a Vendor ) Sold price : £190000 Would you recommend ? : Yes Postcode : UB10
28 Aug 2015
People found this helpful0
Hi Tim, thank you for all your hard work in getting the flat sold quickly.
I have to say the service you have provided has been outstanding and the fact that you have been contactable throughout the process has been great.
I really appreciate all the work you have put... Read Full Review
What agent could do to change your mind?
Fees are reasonable for the level of service provided
Comments on Agent Fees
Fees are reasonable for the level of service provided
Services : Sales( As a Vendor )Date: 27th Aug 2015
Hi Tim, thank you for all your hard work in getting the flat sold quickly. I have to say the service you have provided has been outstanding and the fact that you have been contactable throughout the process has been great. I really appreciate all the work you have put in.
The UK's Largest Customer Review Website for the Property Industry
Dear Hassan,
Thank you for taking the time to write a review. Tim is an extremely professional agent and works so hard to provide our vendors with a first class service,
We are very proud to have...
We are new landlords so ...
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5 Star Review
By : 'Tanya' Services : Letting( As a Owner ) Rent PCM : £1200 Would you recommend ? : Yes Postcode : UB8
5 Aug 2015
People found this helpful0
We are new landlords so needed a helping hand. The manager Sarah was very professional, explained the process thoroughly and always kept us up to date. Any problems or queries were dealt with promptly. Excellent customer service received from Sarah and all her... Read Full Review
Services : Letting( As a Owner )Date: 4th Aug 2015
We are new landlords so needed a helping hand. The manager Sarah was very professional, explained the process thoroughly and always kept us up to date. Any problems or queries were dealt with promptly. Excellent customer service received from Sarah and all her team.
The UK's Largest Customer Review Website for the Property Industry
Dear Tanya,
Thank you for taking the time to write a review. Sarah and the Uxbridge Lettings team work so hard to provide our landlords with a professional service. It is also extremely important...
I was very impressed with the ...
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4 Star Review
By : 'Steve' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : UB82
31 Jul 2015
People found this helpful0
I was very impressed with the overall service. Good communications and honest approach. I would use this company again if I were selling a... Read Full Review
Dear Steve,
Thank you for taking the time to write a review. Tim is an extremely hard-working agent and we are very proud to have him represent Gibbs Gillespie,
I will be certain to pass on your...
I just wanted to take the ...
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5 Star Review
By : 'Kafil' Services : Sales( As a Vendor ) Sold price : £355500 Would you recommend ? : Yes Postcode : UB3
31 Jul 2015
People found this helpful0
I just wanted to take the time to thank you and team for all your help and support with our recent house sale.
From my initial call to your office requesting a valuation, I was impressed by the level of service, advice, thoroughness and attention to detail from you and the team. Your valuation... Read Full Review
Services : Sales( As a Vendor )Date: 30th Jul 2015
I just wanted to take the time to thank you and team for all your help and support with our recent house sale.
From my initial call to your office requesting a valuation, I was impressed by the level of service, advice, thoroughness and attention to detail from you and the team. Your valuation was accurate, your marketing for the sale of the property focused and the constant communication and updates were very welcomed.
During the sale process, you have got across the professional approach and integrity by which you operate and this is a refreshing change, given my experiences with some other agents.
I have no hesitation in recommending Gibbs-Gillespie to family and friends and this is also reflected that following the sale of my property, I also used Gibbs Gillespie arrange my let.
Thank you again and for all your help and support.
The UK's Largest Customer Review Website for the Property Industry
Dear Kafil,
Thank you for taking the time to write a review. Tim and our Uxbridge Sales team work so hard to provide our buyers and sellers an all-round positive so we are delighted to hear that we ...
Very pleased with the service ...
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5 Star Review
By : 'JandL' Services : Sales( As a Buyer ) Sold price : £440000 Would you recommend ? : Yes Postcode : UB8
31 Jul 2015
People found this helpful0
Very pleased with the service we received when buying a property recently through Gibbs Gillespie. Easy to deal with and very efficient. Streets ahead of other agents we have dealt with in the Uxbridge... Read Full Review
Very pleased with the service we received when buying a property recently through Gibbs Gillespie. Easy to deal with and very efficient. Streets ahead of other agents we have dealt with in the Uxbridge area.
The UK's Largest Customer Review Website for the Property Industry
Dear J and L,
Thank you for taking the time to write a review, Danielle is an extremely hard working agent and we are very proud to have her represent Gibbs Gillespie,
I will be certain to pass on...
We have two properties with ...
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5 Star Review
By : 'Simon' Services : Letting( As a Owner ) Rent PCM : £1250 Would you recommend ? : Yes Postcode : UB8
23 Jul 2015
People found this helpful0
We have two properties with Gibbs Gillspie, and throughout my dealings with Sarah Cleverley she has always been timely in her responses, happy to provide constructive advice and always willing to go the extra mile. Sarah's work ethic and her approach to customer service makes the job of being a... Read Full Review
Services : Letting( As a Owner )Date: 22nd Jul 2015
We have two properties with Gibbs Gillspie, and throughout my dealings with Sarah Cleverley she has always been timely in her responses, happy to provide constructive advice and always willing to go the extra mile. Sarah's work ethic and her approach to customer service makes the job of being a Landlord easier.
The UK's Largest Customer Review Website for the Property Industry
Hi Simon,
Thank you for taking the time to write a review, Sarah and the Uxbridge lettings team work so hard to ensure that our landlords receive an excellent service.
We are very proud to have...
Gibbs and Gillespie offered a ...
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5 Star Review
By : 'Natasha' Services : Letting( As a Owner ) Rent PCM : £850 Would you recommend ? : Yes Postcode : UB4
13 Jul 2015
People found this helpful0
Gibbs and Gillespie offered a great service - informative and excellent communication.
They were prompt and enthusiastic.
Thanks for all your... Read Full Review
Dear Natasha,
Thank you for taking the time to write a review, Sarah and our Uxbridge lettings team work so hard to provide our landlords an excellent service,
We are very proud to have them...
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