Gatekeeper Property Services Ltd
Witney, OX28
4.2/5, 217 reviews
79% recommended
95% sales valuation accuracy
96% sales fee satisfaction
93% lettings valuation accuracy
83% lettings fee satisfaction
No company information

Opening Hours
Address

Gatekeeper Property Services Ltd
3-4 Kingfishers Court Northfield Farm Lane
Witney
Oxfordshire
OX28 1UE
01993 608667

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 96% £118,000 £650,000
Lettings 93% 83% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
78 10 64 29 19 0 5 0 5 7
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Gatekeepers are thorough, friendly and more t......”

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Aug 12,2019
Minithumbup
By: 'Suzie hockley'
Aug 12,2019
0 people found
this helpful
Gatekeepers are thorough, friendly and more than happy to help at all stages. I was offered advice even if I wasn't to follow through with them as my chosen estate agent. Felt at ease throughout the process, and that speaks volumes for a first time ...
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By: Vanessa
Aug 13, 2019
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Hi Suzie, lovely feedback to receive, thank you so much. So pleased to hear that you felt at ease with the process of buying and the team were friendly and helpful. Kind Regards, Vanessa - Marketing Director ...

“As always I have used Gatekeeper for many yea......”

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Aug 11,2019
Minithumbup
By: 'M. Uddin'
Aug 11,2019
0 people found
this helpful
As always I have used Gatekeeper for many years and as always they have never let me down and as always offered a FANTASTIC service !...
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By: Vanessa
Aug 13, 2019
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Dear Mr Uddin, thank you so much for your 5 Star Review, so pleased to hear that our service has been consistently "fantastic" over the years. Kind Regards, Vanessa - Marketing Director ...

“My recent experience with Gatekeeper has been......”

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Aug 09,2019
Minithumbup
By: 'Michaela Sperrin'
Aug 09,2019
0 people found
this helpful
My recent experience with Gatekeeper has been so easy. I am a first time renter and the company made the process really easy to follow and every time there was an update or issue with my application, they were so helpful and dealt with these ...
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By: Vanessa
Aug 13, 2019
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Hi Michaela, great to hear that your experience with Gatekeeper as a first time renter was easy and the staff were helpful and friendly. Many thanks for the review! Kind Regards, Vanessa - Marketing Director ...

“Constantly impressed by the service I receive......”

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Aug 05,2019
Minithumbup
By: 'Billy Jones'
Aug 05,2019
1 people found
this helpful
Constantly impressed by the service I receive. I always get an answer to my questions straight away and it is never to much trouble for the team to explain things to me. Everyone is always exceptionally friendly and professional. Cant recommend enough...
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By: Vanessa
Aug 06, 2019
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Hi Billy, wow fantastic feedback to receive! Thanks so much! Great to hear that everyone is friendly and helpful and you've received great service from us! Kind Regards, Vanessa - Marketing Director ...

“I was impressed with Gatekeepers approach and fee structure....”

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Aug 04,2019
Minithumbup
By: 'Carl Roberts'
Aug 04,2019
1 people found
this helpful
Shopped around for a new agent to manage my after I moved out of the Area I was impressed with Gatekeepers approach and fee structure. Moving in to the new tenancy has been simple and the communication clear and simple which make my life easier ...
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By: Vanessa
Aug 06, 2019
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Hi Carl, many thanks for your positive comments, so pleased that you found our fee structure and communication to be clear and simple. Kind Regards, Vanessa - Marketing Director ...

“Very impressed and happy to stay in my property for the long term...”

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Aug 04,2019
Minithumbup
By: 'Franny Clements'
Aug 04,2019
1 people found
this helpful
I have rented property through many agents in my time and I have found Gatekeeper to be amongst the best. The communication is good. Answers to enquiries is swift and If there are any items that crop up with the property they get them resolved ...
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By: Vanessa
Aug 06, 2019
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Hi Franny, so kind of you to leave such great comments about your experience with Gatekeeper. Glad to hear you are being well looked after. Kind Regards, Vanessa - Marketing Director ...

“Where's the zero star option?Totally untrust......”

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Aug 01,2019
Minithumbdown
By: 'MH'
Aug 01,2019
1 people found
this helpful
Where's the zero star option? Totally untrustworthy agents. Unprofessional staff (probably overworked by their management) who live in a culture of lies. Their problem seems to be driven from top down. Avoid at all cost and save yourself from this miserable bunch....
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By: Vanessa
Aug 06, 2019
View all comments (1)
I am sorry to hear that you have not had a positive experience in your dealings with Gatekeeper. All reviews are discussed as a team to see where we went wrong and what we can do to rectify the situation. Perhaps you could contact us directly to see if we can resolve this for you. Kind Regards, Vanessa - Marketing Director ...

“Update - following on from issues reported in the flat ......”

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May 20,2019
Minithumbup
By: 'James Talbot'
May 20,2019
2 people found
this helpful
Update - following on from issues reported in the flat we have had issues with work being done to what we would class as a sub-par standard without Gatekeeper really checking, an unqualified handyman actually nearly injured himself by inserting a volt reader directly into ...
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Comment on agent fees
Initially okay but they accumulate every time anything changes - they also managed to take £150 for cancelling our contract although we didn’t cancel, slightly confused but paid nonetheless
Was this helpful? Yes
By: Thais
Jun 16, 2019
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Have just moved but so far everything went well, gatekeeper has been very helpful. ...

“3 Year Tenant...”

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Apr 26,2019
Minithumbup
By: 'Jane Andrews'
Apr 26,2019
2 people found
this helpful
As a Tenant of Gatekeeper I have been very impressed. The whole time I have been at the property about 3 years they have always looked after me and communicated very well. The check out and deposit return process was swift and easy and very detailed. ...
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Comment on agent fees
Excellent and well explained
Was this helpful? Yes
By: vanessa
May 03, 2019
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Hi Jane, good to hear that you have been impressed with the way that the team have looked after you throughout your tenancy and with your check out. Thank you for your positive comments, Kind Regards, Vanessa - Marketing Director ...

“Devons Review...”

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Apr 26,2019
Minithumbup
By: 'Devon'
Apr 26,2019
2 people found
this helpful
Myself and my partner have been tenants of Gatekeeper for about 3 years and have been very happy throughout our tenancy. I would be more than happy to recommend them....
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Comment on agent fees
Good
Was this helpful? Yes
By: vanessa
May 03, 2019
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Hi Devon, thanks for the recommendation! Kind Regards, Vanessa - Marketing Director ...

“Devons Review...”

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Apr 26,2019
Minithumbup
By: 'Devon'
Apr 26,2019
2 people found
this helpful
Myself and my partner have been tenants of Gatekeeper for about 3 years and have been very happy throughout our tenancy. I would be more than happy to recommend them....
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Comment on agent fees
Good
Was this helpful? Yes

“Honest, patient and thorough....”

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Apr 10,2019
Minithumbup
By: 'S83'
Apr 10,2019
1 people found
this helpful
This agency has been fantastic. From the process of booking an online viewing to the patience, honesty and thoroughness of each staff member to the convenience and speed of the application. We have received regular updates and always had someone to talk to. The fees ...
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Comment on agent fees
Average
Was this helpful? Yes
By: vanessa
Apr 25, 2019
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Many thanks for leaving such a positive review, it's good to hear that the team have been patient, good with communication as well as competitive on price. Kind Regards, Vanessa - Marketing Director ...

“Expert service...”

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Feb 13,2019
Minithumbup
By: 'HW'
Feb 13,2019
1 people found
this helpful
I was extremely impressed with the service I received. I received excellent knowledgeable advice and the property was let within a week of my instructions. I would highly recommend to small landlords looking for a professional and effective letting service....
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Comment on agent fees
The fees were very competitive, much more reasonable then my previous agents.
Was this helpful? Yes
By: vanessa
Feb 19, 2019
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Fantastic comments to receive, thank you so much! I am glad that offered knowledgeable advice and a professional and effective service to you. Kind Regards, Vanessa - Marketing Director ...

“Reliable...”

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Feb 04,2019
Minithumbup
By: 'Vinod Matur'
Feb 04,2019
1 people found
this helpful
Friendly and reliable... Always meets our request effective and timely manner....He keeps us informed through emails and gets the work done quickly....
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By: vanessa
Feb 19, 2019
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Hi Vinod, great comments, thank you. Good to hear that you receive a friendly and reliable service from the team. Kind Regards, Vanessa - Marketing Director ...

“Gatekeeper...”

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Feb 02,2019
Minithumbup
By: 'Swindon Landlord'
Feb 02,2019
1 people found
this helpful
Gatekeeper have provided a great service as both letting agent and estate agent managing and selling my rental property. Contact with Dan, Sam, Mat, Sarah, Lucy and Phil (and probably others too) have always been courteous, professional and friendly. They make sure you're always well ...
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Comment on agent fees
Their fees are good for the high-level of service they provide.
Was this helpful? Yes
By: vanessa
Feb 19, 2019
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Brilliant comments, thanks so much! So pleased that the team have been professional and friendly! Kind Regards, Vanessa - Marketing Director ...

“Pleasantly Surprised, Rather Impressed...”

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Jan 13,2019
Minithumbup
By: 'ICBFTRA'
Jan 13,2019
2 people found
this helpful
Gatekeeper have an astonishingly quick & streamlined system, most of which is online. I was expecting the process to take a few weeks, based on the renting experiences of friends, but instead I saw a place at 6pm, applied for it online at 8pm, and they'd ...
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Comment on agent fees
I'm not a huge fan of agents fees, but they do break down what the fees are for, which is nice. They were also very clear on the non-refundable part, and didn't mess about with multiple payments; It's one payment for everything.
Was this helpful? Yes
By: Vanessa
Feb 19, 2019
View all comments (1)
We worked really hard on our bespoke system to make the application process as quick and as streamlined as possible, so it is great to hear that it really worked for you. Thanks for leaving your comments for us. Kind Regards, Vanessa - Marketing Director. ...

“Excellent letting service...”

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Jan 08,2019
Minithumbup
By: 'RichN'
Jan 08,2019
2 people found
this helpful
Great communication and information made letting the property a relatively easy process, and their fees are very competitive for a fully managed service. Thank you to all the team at Gatekeeper who dealt with this....
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By: vanessa
Feb 07, 2019
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Many thanks for leaving such a positive review, it's good to hear that the team have been informative as well as competitive on price. Kind Regards, Vanessa - Marketing Director ...

“Very positive experience...”

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Dec 15,2018
Minithumbup
By: 'GT'
Dec 15,2018
2 people found
this helpful
Right from the original enquiry, we have had a great experience. All queries were responded to in a very timely manner. Thank you...
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By: vanessa
Feb 07, 2019
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Thanks so much for your review, so glad that you have had a positive experience from the team and they have been responsive to your queries. Kind Regards, Vanessa - Marketing Director ...

“Excellent Service...”

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Nov 19,2018
Minithumbup
By: 'First Time Tenant'
Nov 19,2018
2 people found
this helpful
I used Gatekeeper to rent my fist home and I was very happy with the service I received. At renewal they were equally as helpful and whenever I have a questions they are just a phone call away. Very impressed!...
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Comment on agent fees
Good
Was this helpful? Yes
By: vanessa
Feb 07, 2019
View all comments (1)
Great to hear that you have been happy with the service you have received and that we have been helpful and answered your questions. Many thanks for the 5 Star Review! Kind Regards, Vanessa - Marketing Director ...

“Excellent Service...”

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Nov 19,2018
Minithumbup
By: 'Natasha'
Nov 19,2018
2 people found
this helpful
Both Sarah and Lucy have provided me with a service above and beyond what I expect of a letting agent. They keep me updated and informed and I have had a few incidents these last months where problems have occurred and they have sorted them ...
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Comment on agent fees
Good
Was this helpful? Yes
By: vanessa
Feb 07, 2019
View all comments (1)
Hi Natasha, thanks so much for recommending us! It is great to hear that both Sarah and Lucy have given you such great support and good service throughout the let. Kind Regards, Vanessa - Marketing Director ...

“Great service...”

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Nov 11,2018
Minithumbup
By: 'Stewart'
Nov 11,2018
2 people found
this helpful
We were delighted that a let was agreed on our flat within days of going on the market. Negotiations were handled quickly and carefully and the web portal is an added convenience. We have used Gatekeeper a number of times and wouldn't go anywhere else....
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Comment on agent fees
The fees structure is sensible and fair.
Was this helpful? Yes
By: vanessa
Feb 07, 2019
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Hi Stewart, thanks so much for leaving us such positive feedback regarding our service. We are always happy to help and are delighted that can we act swiftly on your behalf. Kind Regards, Vanessa - Marketing Director ...

“Good support...”

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Oct 31,2018
Minithumbup
By: 'WVT'
Oct 31,2018
2 people found
this helpful
When I have reported an issue there has been a swift response. Workmen were contacted and their contact details were given to me. The company always check that the work has been completed to my satisfaction....
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Comment on agent fees
The fees are reasonable.
Was this helpful? Yes
By: Vanessa
Feb 07, 2019
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Good to hear that your needs as a Tenant are being met with a swift response through to satisfactory completion. Many thanks for the feedback! Kind Regards, Vanessa - Marketing Director ...

“Good Service...”

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Oct 26,2018
Minithumbup
By: 'Peter'
Oct 26,2018
2 people found
this helpful
The service from Gatekeeper is generally very good, and always polite and helpful. Very good value for money. I would recommend for prospective landlords....
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Comment on agent fees
good value for money
Was this helpful? Yes
By: Vanessa
Feb 07, 2019
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Hi Peter, thanks so much for your kind comments on the service you have received from Gatekeeper and your recommendation. Kind Regards, Vanessa - Marketing Director ...

“Great Service...”

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Oct 16,2018
Minithumbup
By: 'Craig'
Oct 16,2018
2 people found
this helpful
A friend recommended that I start using Gatekeeper and Mat in particular several years ago. Mat is very knowledgeable and easy to talk to and having had experience of other agents (not good experience) I would not hesitate to recommend Gatekeeper. Sarah deals with day ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Vanessa
Feb 07, 2019
View all comments (1)
Hi Craig, great feedback on both Mat and Sarah, they will be delighted to see this. Many thanks for the review, Kind Regards, Vanessa - Marketing Director ...

“Lettings...”

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Oct 12,2018
Minithumbup
By: 'Lorraine'
Oct 12,2018
3 people found
this helpful
Mat and Ben have been very helpful. They have kept me informed on any viewing and have done checks etc on my new tenant....
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Comment on agent fees
Good
Was this helpful? Yes
By: Vanessa
Feb 07, 2019
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Hi Lorraine, many thanks for the positive review - good to hear that Mat and Ben have been helpful. Kind Regards, Vanessa - Marketing Director ...

“Very professional...”

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Oct 10,2018
Minithumbup
By: 'Andrea'
Oct 10,2018
7 people found
this helpful
I have let out my property with Gatekeeper Property Services for several years now. The team is always very professional. Alex keeps me regularly updated on the condition of the property and any work which may need carrying out....
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Comment on agent fees
The fees are goods compared with other agent's i have used
Was this helpful? Yes
By: Vanessa
Jan 31, 2019
View all comments (1)
Thanks so much for the feedback, great to hear that the team continue to be professional and supportive throughout the lettings of your property. Kind Regards, Vanessa - Marketing Director. ...

“TOP PERFORMANCE...”

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Oct 06,2018
Minithumbup
By: 'GEORGE ROBERTSON'
Oct 06,2018
3 people found
this helpful
Both Lucy & Sarah always work to address any issues regarding my property immediately. On the odd occasion that any mistakes have been made on their part they are always ready to apologise and remedy the situation post-haste. As an older and established landlord they treat ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: vanessa
Jan 31, 2019
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Hi George, thanks so much for taking the time to leave such a positive review. It is great to hear that you have such a good working relationship with Lucy and Sarah in looking after your property. Kind Regards, Vanessa - Marketing Director ...

“Fantastic communication...”

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Sep 26,2018
Minithumbup
By: 'Kayla Grace'
Sep 26,2018
3 people found
this helpful
Me and my partner were looking to relocate from the Midlands to the South West and our situation has been dealt with extremely well. After showing interest in a property that was no longer available, we were referred to another which is perfect for us ...
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Comment on agent fees
The fees are very reasonable and the way they are broken down and spread over a couple of months (due to our moving in date) was very convenient.
Was this helpful? Yes
By: Vanessa
Jan 31, 2019
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Hi there, thanks so much for the 5 Star Rating. Great to hear that your move has been dealt with smoothly, wishing you all the best in your new home! Kind Regards, Vanessa - Marketing Director ...

“Poor services, communication and lack of support for tenants...”

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Sep 25,2018
Minithumbdown
By: 'Adi'
Sep 25,2018
4 people found
this helpful
First of all this is a general review of what we experienced with Gatekeeper agency I'm not making referrals to any agents as most of them are nice and friendly but they are not there to make you better they are there to make money ...
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By: Vanessa
Jan 31, 2019
View all comments (1)
I am sorry to hear that you have had a poor experience in your dealings with Gatekeeper but I appreciate you taking the time to leave your comments. All reviews are discussed as a team to see where we went wrong and what we can do to rectify the situation. If you still need any further support then please do not hesitate to contact us. Kind Regards, Vanessa - Marketing Director. ...

“Gatekeeper...”

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Sep 13,2018
Minithumbup
By: 'Mrs Sarah Payne'
Sep 13,2018
2 people found
this helpful
I would recommend Gatekeeper to anyone and I trust them to look after my property 100%. I have never had any reason to complain, they provide excellent service for a hassle free rental experience from a landlords point of view...
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Comment on agent fees
I have nothing to compare their fees to as I have never looked anywhere else but I consider their fees worth every penny
Was this helpful? Yes
By: Vanessa
Jan 31, 2019
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Thank you for taking the time to review our services - so glad you receive excellent service from the team, they really work hard so will be thrilled with your feedback. Kind Regards, Vanessa - Marketing Director ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Gatekeeper Property Services Ltd, Witney OX28 1UE


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