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Gatekeeper Property Services Ltd

77 High Street Witney
Oxfordshire
OX28 6JA

01993 608667


Properties for Sale
Properties to Rent

“Expert service...”

Feb 13,2019
Minithumbup
By: 'HW'
Feb 13,2019
0 people found
this helpful
I was extremely impressed with the service I received. I received excellent knowledgeable advice and the property was let within a week of my instructions. I would highly recommend to small landlords looking for a professional and effective letting service....
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Comment on agent fees
The fees were very competitive, much more reasonable then my previous agents.
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“Reliable...”

Feb 04,2019
Minithumbup
By: 'Vinod Matur'
Feb 04,2019
0 people found
this helpful
Friendly and reliable... Always meets our request effective and timely manner....He keeps us informed through emails and gets the work done quickly....
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“Gatekeeper...”

Feb 02,2019
Minithumbup
By: 'Swindon Landlord'
Feb 02,2019
0 people found
this helpful
Gatekeeper have provided a great service as both letting agent and estate agent managing and selling my rental property. Contact with Dan, Sam, Mat, Sarah, Lucy and Phil (and probably others too) have always been courteous, professional and friendly. They make sure you're always well ...
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Comment on agent fees
Their fees are good for the high-level of service they provide.
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“Pleasantly Surprised, Rather Impressed...”

Jan 13,2019
Minithumbup
By: 'ICBFTRA'
Jan 13,2019
1 people found
this helpful
Gatekeeper have an astonishingly quick & streamlined system, most of which is online. I was expecting the process to take a few weeks, based on the renting experiences of friends, but instead I saw a place at 6pm, applied for it online at 8pm, and they'd ...
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Comment on agent fees
I'm not a huge fan of agents fees, but they do break down what the fees are for, which is nice. They were also very clear on the non-refundable part, and didn't mess about with multiple payments; It's one payment for everything.
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“Excellent letting service...”

Jan 08,2019
Minithumbup
By: 'RichN'
Jan 08,2019
1 people found
this helpful
Great communication and information made letting the property a relatively easy process, and their fees are very competitive for a fully managed service. Thank you to all the team at Gatekeeper who dealt with this....
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By: vanessa
Feb 07, 2019
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Many thanks for leaving such a positive review, it's good to hear that the team have been informative as well as competitive on price. Kind Regards, Vanessa - Marketing Director ...

“Very positive experience...”

Dec 15,2018
Minithumbup
By: 'GT'
Dec 15,2018
1 people found
this helpful
Right from the original enquiry, we have had a great experience. All queries were responded to in a very timely manner. Thank you...
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By: vanessa
Feb 07, 2019
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Thanks so much for your review, so glad that you have had a positive experience from the team and they have been responsive to your queries. Kind Regards, Vanessa - Marketing Director ...

“Excellent Service...”

Nov 19,2018
Minithumbup
By: 'First Time Tenant'
Nov 19,2018
1 people found
this helpful
I used Gatekeeper to rent my fist home and I was very happy with the service I received. At renewal they were equally as helpful and whenever I have a questions they are just a phone call away. Very impressed!...
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Comment on agent fees
Good
Was this helpful? Yes
By: vanessa
Feb 07, 2019
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Great to hear that you have been happy with the service you have received and that we have been helpful and answered your questions. Many thanks for the 5 Star Review! Kind Regards, Vanessa - Marketing Director ...

“Excellent Service...”

Nov 19,2018
Minithumbup
By: 'Natasha'
Nov 19,2018
1 people found
this helpful
Both Sarah and Lucy have provided me with a service above and beyond what I expect of a letting agent. They keep me updated and informed and I have had a few incidents these last months where problems have occurred and they have sorted them ...
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Comment on agent fees
Good
Was this helpful? Yes
By: vanessa
Feb 07, 2019
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Hi Natasha, thanks so much for recommending us! It is great to hear that both Sarah and Lucy have given you such great support and good service throughout the let. Kind Regards, Vanessa - Marketing Director ...

“Great service...”

Nov 11,2018
Minithumbup
By: 'Stewart'
Nov 11,2018
1 people found
this helpful
We were delighted that a let was agreed on our flat within days of going on the market. Negotiations were handled quickly and carefully and the web portal is an added convenience. We have used Gatekeeper a number of times and wouldn't go anywhere else....
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Comment on agent fees
The fees structure is sensible and fair.
Was this helpful? Yes
By: vanessa
Feb 07, 2019
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Hi Stewart, thanks so much for leaving us such positive feedback regarding our service. We are always happy to help and are delighted that can we act swiftly on your behalf. Kind Regards, Vanessa - Marketing Director ...

“I initially reviewed Gatekeeper as a good estate agent. However ......”

Nov 08,2018
Minithumbup
By: 'James Talbot'
Nov 08,2018
1 people found
this helpful
I initially reviewed Gatekeeper as a good estate agent. However after beginning the tenancy there are a few issues, they seem slow to follow up on bigger issues - toilet and guttering repairs with the property, and sign you in to an extortionate home insurance ...
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Comment on agent fees
Just standard really, not the highest I've seen but not the lowest.
Was this helpful? Yes
By: Vanessa
Feb 07, 2019
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Hi James, so disappointed to see that you have had some issues with your tenancy. Please do contact us to discuss and resolve them, we really are all here to help and do not want you to be unhappy. Feel free to call, email or pop into the office to speak to us. Kind Regards, Vanessa - Marketing Director. ...

“Good support...”

Oct 31,2018
Minithumbup
By: 'WVT'
Oct 31,2018
1 people found
this helpful
When I have reported an issue there has been a swift response. Workmen were contacted and their contact details were given to me. The company always check that the work has been completed to my satisfaction....
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Comment on agent fees
The fees are reasonable.
Was this helpful? Yes
By: Vanessa
Feb 07, 2019
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Good to hear that your needs as a Tenant are being met with a swift response through to satisfactory completion. Many thanks for the feedback! Kind Regards, Vanessa - Marketing Director ...

“Good Service...”

Oct 26,2018
Minithumbup
By: 'Peter'
Oct 26,2018
1 people found
this helpful
The service from Gatekeeper is generally very good, and always polite and helpful. Very good value for money. I would recommend for prospective landlords....
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Comment on agent fees
good value for money
Was this helpful? Yes
By: Vanessa
Feb 07, 2019
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Hi Peter, thanks so much for your kind comments on the service you have received from Gatekeeper and your recommendation. Kind Regards, Vanessa - Marketing Director ...

“Great Service...”

Oct 16,2018
Minithumbup
By: 'Craig'
Oct 16,2018
1 people found
this helpful
A friend recommended that I start using Gatekeeper and Mat in particular several years ago. Mat is very knowledgeable and easy to talk to and having had experience of other agents (not good experience) I would not hesitate to recommend Gatekeeper. Sarah deals with day ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Vanessa
Feb 07, 2019
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Hi Craig, great feedback on both Mat and Sarah, they will be delighted to see this. Many thanks for the review, Kind Regards, Vanessa - Marketing Director ...

“Lettings...”

Oct 12,2018
Minithumbup
By: 'Lorraine'
Oct 12,2018
2 people found
this helpful
Mat and Ben have been very helpful. They have kept me informed on any viewing and have done checks etc on my new tenant....
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Comment on agent fees
Good
Was this helpful? Yes
By: Vanessa
Feb 07, 2019
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Hi Lorraine, many thanks for the positive review - good to hear that Mat and Ben have been helpful. Kind Regards, Vanessa - Marketing Director ...

“Very professional...”

Oct 10,2018
Minithumbup
By: 'Andrea'
Oct 10,2018
3 people found
this helpful
I have let out my property with Gatekeeper Property Services for several years now. The team is always very professional. Alex keeps me regularly updated on the condition of the property and any work which may need carrying out....
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Comment on agent fees
The fees are goods compared with other agent's i have used
Was this helpful? Yes
By: Vanessa
Jan 31, 2019
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Thanks so much for the feedback, great to hear that the team continue to be professional and supportive throughout the lettings of your property. Kind Regards, Vanessa - Marketing Director. ...

“TOP PERFORMANCE...”

Oct 06,2018
Minithumbup
By: 'GEORGE ROBERTSON'
Oct 06,2018
2 people found
this helpful
Both Lucy & Sarah always work to address any issues regarding my property immediately. On the odd occasion that any mistakes have been made on their part they are always ready to apologise and remedy the situation post-haste. As an older and established landlord they treat ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: vanessa
Jan 31, 2019
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Hi George, thanks so much for taking the time to leave such a positive review. It is great to hear that you have such a good working relationship with Lucy and Sarah in looking after your property. Kind Regards, Vanessa - Marketing Director ...

“Fantastic communication...”

Sep 26,2018
Minithumbup
By: 'Kayla Grace'
Sep 26,2018
2 people found
this helpful
Me and my partner were looking to relocate from the Midlands to the South West and our situation has been dealt with extremely well. After showing interest in a property that was no longer available, we were referred to another which is perfect for us ...
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Comment on agent fees
The fees are very reasonable and the way they are broken down and spread over a couple of months (due to our moving in date) was very convenient.
Was this helpful? Yes
By: Vanessa
Jan 31, 2019
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Hi there, thanks so much for the 5 Star Rating. Great to hear that your move has been dealt with smoothly, wishing you all the best in your new home! Kind Regards, Vanessa - Marketing Director ...

“Poor services, communication and lack of support for tenants...”

Sep 25,2018
Minithumbdown
By: 'Adi'
Sep 25,2018
3 people found
this helpful
First of all this is a general review of what we experienced with Gatekeeper agency I'm not making referrals to any agents as most of them are nice and friendly but they are not there to make you better they are there to make money ...
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Was this helpful? Yes
By: Vanessa
Jan 31, 2019
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I am sorry to hear that you have had a poor experience in your dealings with Gatekeeper but I appreciate you taking the time to leave your comments. All reviews are discussed as a team to see where we went wrong and what we can do to rectify the situation. If you still need any further support then please do not hesitate to contact us. Kind Regards, Vanessa - Marketing Director. ...

“Gatekeeper...”

Sep 13,2018
Minithumbup
By: 'Mrs Sarah Payne'
Sep 13,2018
1 people found
this helpful
I would recommend Gatekeeper to anyone and I trust them to look after my property 100%. I have never had any reason to complain, they provide excellent service for a hassle free rental experience from a landlords point of view...
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Comment on agent fees
I have nothing to compare their fees to as I have never looked anywhere else but I consider their fees worth every penny
Was this helpful? Yes
By: Vanessa
Jan 31, 2019
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Thank you for taking the time to review our services - so glad you receive excellent service from the team, they really work hard so will be thrilled with your feedback. Kind Regards, Vanessa - Marketing Director ...

“House move...”

Sep 11,2018
Minithumbup
By: 'Patison'
Sep 11,2018
1 people found
this helpful
It was a good service.they took me stage by stage and finally moved into the property. What a great service.Well done Gatekeepers...
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Comment on agent fees
Reasonable good
Was this helpful? Yes
By: Vanessa
Jan 31, 2019
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Great feedback! Thanks for the 5 Star Review! Kind Regards, Vanessa - Marketing Director. ...

“Viewings & New Tenant...”

Sep 03,2018
Minithumbup
By: 'Jacob Myers'
Sep 03,2018
0 people found
this helpful
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The application process was really simple and Im moving in about a week which is great as start my new job mid ...
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Comment on agent fees
Better than most
Was this helpful? Yes
By: Vanessa
Jan 31, 2019
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Thanks so much for the 5 Star review, much appreciated! Kind Regards, Vanessa - Marketing Director ...

“Experienced Landlord...”

Sep 03,2018
Minithumbup
By: 'Barry Evans'
Sep 03,2018
0 people found
this helpful
As a Landlord with more than one property it is important for me to get concise and clear communication about what is going on at my properties. I find all the Gatekeeper colleagues very informed and always available when I need them. Being able to ...
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Comment on agent fees
Excellent
Was this helpful? Yes
By: Vanessa
Jan 31, 2019
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Thank you for taking the time to write such a positive review, it's great to hear that our communication has been clear and concise and that our up to date online systems have been supportive. Kind Regards, Vanessa - Marketing Director ...

“New Job New Home :-)...”

Aug 31,2018
Minithumbup
By: 'K Sand'
Aug 31,2018
0 people found
this helpful
As a tenant of Gatekeeper I have been very impressed by all the communication and support I have received. Dan was excellent at my viewings even helped me to measure up. Lucy was excellent when going through the application and the other team members supported ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Vanessa
Jan 31, 2019
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Thanks so much for the 5 Star Rating - great to hear that you were impressed with the communication and support you have received. Kind Regards, Vanessa - Marketing Director ...

“First Class...”

Aug 11,2018
Minithumbup
By: 'ET'
Aug 11,2018
0 people found
this helpful
As a landlord I cannot be more pleased withe service I receive from Gatekeeper and Sarah Evans my allocated contact. Always proactive and efficient - a problem free service!...
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Comment on agent fees
Fees seem good
Was this helpful? Yes
By: Vanessa
Jan 31, 2019
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Proactive, efficient and problem free! Great description of the service you have received. Many thanks for the feedback. Kind Regards, Vanessa - Marketing Director ...

“Market and find tenant...”

Aug 07,2018
Minithumbup
By: 'Jon'
Aug 07,2018
0 people found
this helpful
Switched to Gatekeeper from our existing agent based on poor service with 'old' agent. Gatekeepers systems and communication have been excellent, along with a competitive price. Early days but seem excellent, good transparency at each stage of process....
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Comment on agent fees
Good, constituted significant reason to make switch
Was this helpful? Yes
By: Vanessa
Jan 31, 2019
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Good to hear that our systems and communication have been excellent. Transparency is one of our key aims! Many thanks for the comments, Kind Regards, Vanessa - Marketing Director ...

“Great for me as a Tenant...”

Jul 26,2018
Minithumbup
By: 'Darren Andrews'
Jul 26,2018
0 people found
this helpful
As a long term tenant you can sometimes feel like a bit of a second class citizen when renting. I recently rented through Gatekeeper and I gave been very impressed by the service i have been offered. Personable and professional they have answered all my ...
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Comment on agent fees
Excellent and well explained
Was this helpful? Yes
By: Vanessa
Jan 31, 2019
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Really great comments about the team, many thanks for your feedback. Kind Regards, Vanessa - Marketing Director ...

“Delivered Beyond Expectations...”

Jul 22,2018
Minithumbup
By: 'Billy Jones'
Jul 22,2018
0 people found
this helpful
In an age where you are constantly bombarded with requests for reviews or feedback I generally dont bother. However, when I am really impressed I am happy to say a few words. I have to say that Gatekeeper have delivered beyond my expectation as a ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Vanessa
Jan 24, 2019
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So great to hear that you appreciate our dedication to our customers and have been impressed by our service. Thanks so much for the 5 Star Review, Kind Regards, Vanessa - Marketing Director ...

“Tenant Views...”

Jul 17,2018
Minithumbup
By: 'James Stevens'
Jul 17,2018
0 people found
this helpful
I am renting through Gatekeeper and have found their service to be excellent. They have supported me when I had to change tenants when my flat mate moved out, but it was very easy and simple to action....
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Comment on agent fees
Good
Was this helpful? Yes
By: vanessa
Jan 24, 2019
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Hi James - many thanks for the positive feedback. Glad you found our service to be excellent and you were supported through your change of tenancy details. Kind Regards, Vanessa - Marketing Director ...

“Sold my house again...”

Jul 13,2018
Minithumbup
By: 'Kyle Harrow'
Jul 13,2018
0 people found
this helpful
I have sold my second house with Gatekeeper and the service has been excellent both times. Clear concise communication and simple and easy to get on with...
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Comment on agent fees
First Class
Was this helpful? Yes
By: Vanessa
Jan 24, 2019
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Fantastic to hear that we have sold two of your properties and that the service has been excellent both times. We do work hard to make sure our communication is clear and concise so good to know that this was your experience. Kind Regards, Vanessa - Marketing Director ...

“Landlord Review...”

Jul 03,2018
Minithumbup
By: 'Jeremy Vidon'
Jul 03,2018
0 people found
this helpful
As a Landlord I continue to be impressed by the dedication and support of the team. They always answer my questions swiftly and give me an experts view which is what i am paying them for. First rate! Keep up the good work....
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Comment on agent fees
Best I'd Found
Was this helpful? Yes
By: Vanessa
Jul 05, 2018
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I am so pleased to hear that you continue to receive first rate service from the team, who deliver as the experts should! Kind Regards, Vanessa - Marketing Director ...
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
85% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £118,000
  • Max: £650,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
76 9 57 29 19 0 4 0 5 7

Fees

No fees set.

Complaints Procedure

No procedure available.
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