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    Tom Miles
Gascoigne-Pees have been established in Surrey for nearly 80 years and pride ourselves on exceptional customer service.
Gascoigne Pees

249 Epsom Road Guildford
Surrey
GU1 2RE

01483 560478

Jul 27,2016
Minithumbup
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Jul 27,2016
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Rachel has been brilliant all the way through our, at times, quite stressful sale! Nothing has been too much trouble and she is a pleasure to deal with - thoroughly professional while being really friendly and caring. The whole team at Merrow have been helpful and efficient from the start and I would heartily recommend this branch of Gascoigne Pees. This is the second time we have used this branch for buying/selling....
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Comment on agent fees
The fees are expensive but are in line with agents in this area.
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Jun 27,2016
Minithumbup
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Jun 27,2016
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We have recently purchased our property in Merrow through Gascoigne Pees. I must say , their valuation is very practical and makes sense. Prior viewing property with Gascoigne Pees, we had bitter experience with Burns and Webber. We felt, their valuation was over priced. Even though we made an offer to a property in Burpham through Burns and Webber, but their sales negotiator did not negotiate well. We felt he lacked in knowledge in high value properties. Then we opted out from Burns and Webber,...
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Apr 08,2016
Minithumbup
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Apr 08,2016
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Sophie was very professional from the very first time I met her and this perception didn't change on all the subsequent occasions. I found her to be very patient and helpful....
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Mar 31,2016
Minithumbup
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Mar 31,2016
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Excellent service from everyone at Merrow! Great communication throughout. Sophie worked so hard to make sure everything went as smoothly as possible....
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Mar 09,2016
Minithumbup
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Mar 09,2016
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Selling through Gascoigne and Pees in Merrow, made us realise where a good agent (like G-Pees) justifies its fees. Its pre-sales - where they keep a portfolio of potential buyers ready for when appropriate properties come to market, And post-sales - where there is a whole load of progress chasing needed to keep the chain informed and held together when people lose faith / patience. Gascoigne and Pees in Merrow did a grand job on both the above matters. The chain got long and complicated; Tom Mil...
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Comment on agent fees
Quite expensive. Percentage basis on a pricey property is quite a lot of money. However we did get good value in terms of pre-sales finding of prospective buyers and post-sales progress chasing
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Feb 19,2016
Minithumbup
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Feb 19,2016
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Sophie worked tirelessly to achieve a positive outcome. Her professional approach to the clients viewings was much appreciated. Sophie kept me informed at all stages of the process....
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Comment on agent fees
As to be expected. Slightly cheaper than some other agents. It is a pity that the price is not reflected in the length of time time to sell the property.
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Feb 02,2016
Minithumbup
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Feb 02,2016
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Gascoigne Pees managed the whole process very well. In particular they kept us extremely well informed of prospective viewers and gave regular feedback from viewings. It is difficult to find fault with the staff at the branch. The only problem we had was with head office who were chasing for their invoice to be paid even though they had failed to issue an invoice despite several requests from our solicitor....
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Comment on agent fees
Very happy with a realistic 1% fee that reflected a relatively easy sale.
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Jan 29,2016
Minithumbdown
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Jan 29,2016
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We received very professional service as a buyer. Sophie has been very helpful throughout. Good communication, and we are impressed by the effort to meet our deadline....
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Jan 29,2016
Minithumbup
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Jan 29,2016
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A warm, friendly and efficient service from the whole team at Merrow Branch. All our queries were dealt with professionally and questions answered promptly....
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Comment on agent fees
Agents fees were reasonable and competitive.
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Jan 25,2016
Minithumbup
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Jan 25,2016
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Very professional, dedicated and thoughtful agent. If it comes to anything that has to be done, I was sure that Sophie is the last resource for the problem to be solved in an excellent manner....
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Nov 06,2015
Minithumbup
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Nov 06,2015
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Excellent experience of selling my Parents house. Staff were easy to deal with, kept me updated with developments and made the whole process much easier and less fraught....
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Nov 06,2015
Minithumbup
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Nov 06,2015
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Sophie was extremely helpful, answered all questions promptly and worked very hard for us in helping us buy our first property....
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Nov 06,2015
Minithumbup
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Nov 06,2015
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I was very pleased with the service provided by Gascoigne Pees. We actually lost our first buyer at the time of exchange and within 4 days, we had a cash buyer. Previous to this we had between 15-17 viewings and were alway's kept updated....
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Comment on agent fees
The house was valued at ‚£389,950. We sold ‚£14,950 under this incurring extra Solicitor's fees due to first buyer not going ahead. This together with agent's fees made final settlement amount lower than originally anticipated.
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Sep 29,2015
Minithumbup
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Sep 29,2015
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We recently purchased a property with GPees and are very happy with the service. We had to schedule several appointments to bring in surveyors, builders, and all of this was accommodated for us. We would definitely use the Merrow branch of GPees in the future and would highly recommend them....
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Sep 28,2015
Minithumbup
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Sep 28,2015
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From the outset we were most impressed.The valuation was promptly done and as it transpired accurate. The offer was made on the second day it was on the market.It fell through after a few weeks on the day before exchange,but within another two days an alternative offer was made.The original offer was then revived,thanks more than partly I am sure to the efforts of the agents ,particularly Tom.It was completed with great expedition.Throughout we were treated with charm and competence by all staf...
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Sep 21,2015
Minithumbup
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Sep 21,2015
0 people found
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Exceptional, personalised service from both Tom and Sophie. Utterly professional, helpful and friendly throughout the process, they were especially wonderful when there were issues with the chain and helped move everything on. Cannot rate them highly enough, really appreciated their help, kindness and sincerity....
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Sep 18,2015
Minithumbup
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Sep 18,2015
0 people found
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Gascoignes in Merrow are brilliant/Awsome at selling houses - they are the best in the area - we had possibley 20 viewings in the first couple of days - got good price for the house - two of my neigbours have used them after we did that is a good sign and reference in its self -...
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Comment on agent fees
they did their job
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Nov 21,2013
Minithumbup
By:
Nov 21,2013
1 people found
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Rory was helpful both in locating the right investment property and in helping push forward the exchange. Where there was confusions among the solicitors, Rory always helped progress matters in a smooth and friendly way. He knew his job and his role. I did not feel patronised , as I easily do with Estate Agents in general. During the sales process, Rory also introduced us to his company\'s letting specialist. This gentleman was also helpful, explained the whole process to me and gave me a v...
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Areas covered
  • GU1 2
  • GU4 7
  • GU23
  • GU22
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £343,000
  • Max: £765,000

Letting No data

NAEA


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S Major S Major
Senior Sales Negotiator
13 reviews

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Tom Miles - upload your photo Tom Miles
10 reviews

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Last updated at 1:08 PM 08/09/2015 by Tom Miles

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Last updated at 1:08 PM 08/09/2015 by Tom Miles

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